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Terry White

Terry White
Door Installation Manager
Reviews: 34
Average: 5.00 stars
Terry White has received 34 reviews, averaging 5.00 Stars:
1 2 3 4 5

Terry White's Bio:

I have been in the garage door industry for 23 years, dealing with all areas within the industry. When not working, I enjoy spending time with my wife and son. Generally having to travel around with them going to animal shows. He keeps me busy with his 4H and FFA activities. Showing and working with animals including training the llamas we own. Yes I said llamas :-)

Review:

I was very pleased with the prompt and excellent service . also the tech you sent was very friendly and professional. I will use your company again and refer you to friends and relatives.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Wow, what a great job! Terry White and his crew did an amazing job. I couldn’t be happier! So professional and didn’t pressure me. Terry by far has been one of the easiest persons to work with. Thanks again

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Service Provided:
Garage Door Repair

Review:

Thank you for such quick service. Called around 11:00 to ask for assistance. Service man was here at 1:00. He made adjustment and was gone by 1:15. You are awesome.?

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Service Provided:
Garage Door Opener Repair

Review:

I was able to schedule service within an hour of when I called. Terry did a thorough job of explaining the issue and was done in about 45 minutes!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5 stars +. First, I had an appointment set for less than 24 hours from the time of my call. I was offered an appointment window the same day of my call. A text message was received prior to Terry Whites arrival including a Bio and picture; Terry arrived approximately 15 minutes later. Terry showed me the problem and explained everything that needed done, then he fixed the issue. Terry was fantastic! Highly recommend based on my experience.

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Service Provided:
Garage Door Repair

Review:

When I called earlier to day Precision doors of cincinnati to have my home garage door to be repaired their office personnel handled my call promptly, couteously and gave me right quote. The technician showed up and repaired my garage door in no time with great deal of efficiency and profesdionalism.i am glad I called Precision doors of cincinnati. They are the best.i rate them 5

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Service Provided:
Garage Door Repair

Review:

Excellent service! I was able to get serviced the day I called and earlier than my estimated time. This turned out to be a blessing since I could not get my car out of the garage. Terry was very professional! 5 star rating all the way!

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Service Provided:
Garage Door Repair

Review:

Service tech was very knowledgeable, friendly, and did excellent work. ***** stars

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I could not be more pleased from my initial call to the completion of the repair. George was fantastic. I will use this service again and would request George for my service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Terry did a terrific job on my door. He put new cables, springs, rollers, bearings on my door. He explained all that was wrong and what we needed to do to get it rolling like new. I could tell he knew what he was doing. The new rollers are really the bomb. Sealed roller bearings. Man, my door is really quite. Thanks, Terry. Merry Christmas to ya.

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A Response from: Precision Cincinnati Team

Thank you very much for the kind words and Merry Christmas.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My door spring broke so I couldn’t open door. It’s Saturday and needed to get car out. I called overhead door company who had installed door when House was built. They told me it was a 340 dollar service fee to respond us parts and labor. Total was just under 800 bucks!!! So I called precision and 75 dollar respond fee plus parts. My total was 355 bucks !!!! My tech terry showed up 75 minutes after calling and took and hour. He replaced spring and both cables for way u see half of overhead. I’m going get new door in future and without a doubt I will use precision.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I woke up to find my tension spring on my garage door broken. I called at 9:00 am and the tech was sitting in my driveway at noon. My garage door was working within 30 minutes. Great service and very professional. I would highly recommend them.

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Service Provided:
Garage Door Opener Repair

Review:

Very professional and great customer service from the appointment setter to the technician. Job was performed quickly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician was very personable and knowledgeable. We were able to get the garage door repaired the same day(within a couple of hours of making the call). Terry did a wonderful job and we would not hesitate to use this company again and would refer friends and neighbors . Definitely rated 5 stars

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I had called other door companies and my initial feeling was that they were not very friendly and helpful. When I called Procision, the intial feeling was one of confidential, compotent people. So I asked them for their help and help they did. Installer Terry White exceeded my expectations with his service and helpfulness. I will always call Procision in the future and recommend them to friends and family. Praise God, for sending people that care to me.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We used Precision for a repair today. This is the third time we've had the pleasure of working with them, and every time, they've been efficient, professional, and value-added. The technicians have never tried to sell me something I didn't need; in fact, each one has advised against purchasing a new part that still had some useful life. I HIGHLY recommend Precision for all your garage door needs.

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A Response from: Precision Cincinnati Team

Thank you for the great review and being a loyal customer.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Really liked text showing who was coming for install, same day service with very good customer service. Highly recommend!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Fast, knowledgeable and professional. Thanks for the great customer service while installing my new operator!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I called because my door broke on a Sunday, they could not make it that day, but they were at my house first thing Monday morning. The rep was very professional and I trusted the service suggested and provided

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Service Provided:
Broken Garage Door Spring Repair

Review:

Our garage door was stuck half way down. I called Precision and they were here within a half hour. Within 45 minutes, the door eased working beautifully!

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Service Provided:
Garage Door Repair

Review:

Terry was very professional, courteous, quick. My issue was fixed within 20 minutes. Right the first time.

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Service Provided:
Garage Door Repair

Review:

Excellent service.Terry the technician did a great job!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Returned from vacation on Sunday afternoon only to discover garage door wouldn't open. I determined that spring had broken and was resigned to leaving car outside until a service person was available. I used Precision previously and checked their web page for phone number to call first thing Monday morning. Their website said "call anytime" so I did. To my surprise not only was call answered almost immediately, but they schedule a repairman to arrive first thing the next morning. As promised, they were there first thing in morning, service was prompt, professional and completed within the time they promised. Always a pleasant surprise to find a service company who delivers what they promise.

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A Response from: Precision Cincinnati Team

Thank you for the great review and we are happy you had a good experience with us.

Service Provided:
Garage Door Repair

Review:

My husband backed into our garage door at 3:45pm today (Labor Day weekend) !! I was not very hopeful that I would find a repair business at all much less available to come and fix my door between 4-6pm THE SAME DAY!! I called Precision and was answered by a REAL person!! She said Terry would be out between 4-6pm .... at 4:18pm I got a text from terry that he was on his way... he came quickly, sized up the situation and made the repairs in less than 20m !!! All for an incredibly reasonable price !! Plus he played with my golden doodle Mylee for a minute lol !! I can’t say enough good things about Precision Door Service !!!

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A Response from: Precision Cincinnati Team

Thank you Karen, It was a pleasure to meet you and get your door going. Also liked Mylee, she can come home with me anytime :-)

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Really happy with the installer very nice and took time to explain what he would do then after went through how to operate the garage door opener how it worked and the features. Done in a timely manner. Got them out the same day I called and on time. HAPPY with the price I was charged. Will recommend company without hesitation.

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A Response from: Precision Cincinnati Team

Thank you for the great review. We are happy you had a great experience with us.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision was awesome! I got an appointment quickly and George was the best! He was on time, explained the issues to me and my options, including answering all my questions. When he finished he showed me how to use all the pieces and cleaned up all the materials, taking them with him. I couldn't be happier! I will call and recommend Precision the next time I need anything with my garage doors. Thank you so very much!!

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A Response from: Precision Cincinnati Team

Kathy, We are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding George.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.

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A Response from: Precision Cincinnati Team

Thank you Gary. We appreciate your review and your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

PUNCTUALITY, Expert in their professions and does the work without hesitation. Skillful and hard working. Charges are liberal and gives discount for seniors. Hope everyone be like them, kind and helpful. I am forced to say this because in May 2018 I had to gix my closet and other some work fixed. Hired Jolly Plumbers for their rate was slightly less. But they took money without completing the work and next day fixed new closet which was not new but broken and still leaking. There are very honest and kind people loke your company. God bless.

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A Response from: Precision Cincinnati Team

Thank you very much we value and appreciate all of our customers.

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Very impressed and will use them again. Terry was wonderful to work with and was at my home and had the repair done in less than the 2 hour time frame they gave me. Cost was reasonable as well. Called early in the morning and was able to speak with an ACTUAL PERSON! The whole experience was a good one.

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A Response from: Precision Cincinnati Team

Thank you for giving us the opportunity to repair your door. We really appreciate the kind words.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Terry - I cannot thank you enough for the education that you extended me today about my garage door issue. You took the time to show me what the issue was m, even though you were not able to fix the problem. You will always have my business!

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A Response from: Precision Cincinnati Team

Thank you so much for the kind words. Please let me know if you are not able to get you situation resolved.

Service Provided:
Garage Door Repair

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Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216