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Ray Salcedo
Average: 4.83 stars
Ray Salcedo's Bio:
Ray is an outstanding technician who is also a father and a husband. He came to us after completing his college degree in marketing, however decided that he preferred to work with his hands in an industry where he can see his talents help his customers more directly. Ray is a huge movie buff and enjoys action movies the most.
Northgate, OH
Product:
Harrison, OH
The result of the work is fine, but I walked away feeling scammed. I signed for a specific price, but they tried to charge me $30 more than I signed for, the eventually acted like it was a favor to remove $15 of it, and ended up paying more than I signed for. They also left with a gap in my garage door when closed. I had them come back and fix it, and they said the assumed it had always been like that. It took them all of 10 minutes to fix. If they had my interest in mind, they would have fixed it, or at least told me about it before they left. I didn't notice it until after they left. They didn't even show me that it worked before leaving, in my mind, because I would have seen that gap. Not happy at all with being charged too much in general, but they get you because you have to pay them $75 if you don't use them, for the service call. For what it's worth, I googled how much to pay for a professional spring installation, and it was $200-$300. I paid $404.
- Steve Daniel
Product:
Batavia, OH
I called this morning about an issue with my garage door opener, we had a chain drive and it was only 2 years old. Ray came out within 1 hour from us calling and he had a new belt drive put in and it only took him an hour. I am very impressed with the service and lifetime warranty and no service fee! This belt drive is so quiet and I love it. Thanks for doing such a good job and I will definitely recommend this company for anyone needing help with their garage.
- Lyndel Tate
Product:
Bridgetown North, OH
Ray was polite, knew his stuff, and quickly installed new springs, rollers, and motor. Helped me reprogram the remote entry and cars.
- Randy Smith
Product:
Cold Spring, KY
Easy to schedule the service, was well notified of the arrival time and the repair was done quickly (on the Saturday before Easter I might add).
- Tom Laswell
Product:
Alexandria, KY
Ray Salcedo was the tech that performed my service. Very nice and professional employee. He actually showed up earlier then set appointment. I liked the companies text that showed me who was coming to my house and a picture of Ray. Outstanding service. Fair pricing. I will use Precision garage door service again for my repairs.
- Marc Hehn
Product:
Anderson Township, OH
Tech was great and professional! Gave me a fair estimate. And did the job quickly.
- John Landers
Product:
Groesbeck, OH
Awesome job! I love the team, very professional and reliable!
- Nina Englemon
Product:
Cincinnati, OH
Called PDS for garage door repair. Ray was the technician. A text was sent before arrival with his photo and bio. I thought that was a nice touch. He was very personable and knowledgeable. Explained everything and showed me the bad parts. Repaired the door in under an hour. I was very pleased with everything. The price was right. Would not hesitate to call again. I will recommend to my family and friends.
- Kathy Ottley
Cincinnati, OH
Excellent communication. Arrived on time and completed job in a timely fashion. Technician was knowledgeable and helpful. Price of job was higher than I expected but I didn't shop competitors so I can't comment on how it compares to other companies.
- Chris A
Product:
,
First class outfit! Starting with the tracking system that lets me know exactly when he will arrive to the install to the clean up! I highly recommend!
- Troy P
Product:
Terrace Park, OH
Excellent experience. He was there well within the window of time that was promised. The serviceman Ray was clean, friendly and helpful in explaining the problem and the options to fix it. Was never pushy. Quickly got to work and took care of the problem in a professional manner. thank you.
- Adrian Vissat
Forest Park, OH
Customer were professional and very honest with the install everything was fine.
- Norris Burgess
Withamsville, OH
Same day service. Arrived on time at the beginning of their estimated time window. Very personable technician. Made the repair in the time estimated. Very satisfied customer.
- Dale Rayney
Product:
Hebron, KY
Awesome service! I always appreciate when a technician doesn’t try to up sell just so you buy the highest package! Very refreshing to have someone say you don’t need the most expensive offering. Well done. I highly recommend them. Rainer our technician was efficient, polite, and knowledgeable!
- Jeff Montgomery
Product:
Cheviot, OH
Excellent customer service! Efficient and effective!
- Carlotta Jackson
Product:
Burlington, KY
Ray was very professional and gave me three options to chose from. These guys will be my go to garage door guys from now on
- Shaun
Florence, KY
Great service. Could not have been improved.
- Millard
Product:
Loveland, OH
Every step met or exceeded expectations - friendly telephone contact, friendly, on-time and skilled craftsman. Fully explained service alternatives - and no high-pressure sales tactics.
- Mike Morger
Independence, KY
Rainier did a great job. Knew his stuff and was pleased to answer my questions. He explained all the issues and offered solutions. Some I wanted to pay for and some I didn't. Garage door is in better shape now than before I broke it!
- Dave Wilson
Product:
Batavia, OH
The technician was totally professional. He did a great job. My garage door now opens and shuts smoothly and quietly. Thank you so much. He replaced cables, rollers, bearings, and the two rusted out roller holders on the bottom. I am very pleased
- Ron Thompson
Product:
Independence, KY
Your representative did a great job and made a good impression, he worked quickly and did not pressure us to buy any extras, however, he did neglect to tell me about the $45 off coupon on your website. That extra money could have come in handy. If he would have mentioned it I would have been even more impressed.
- Karen Geise
Product:
Reading, OH
Excellent work
- Willie Guyton
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
I called Precision on May 21, 2019 because my garage door would not open; the spring broke, etc. Mr. Ranier Salcedor arrived and reviewed my problem. He gave me three quotes; two were for repair costs and one was for a replacement door. Due to the age of the door, I elected to replace my door. Ray arrived at 8:15 AM the following morning and installed my new garage door. He did an outstanding job. Ray was very professional and very knowledgeable of garage doors!!!
- Janet Woerner