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Terry W
Tech ID#: 15
Reviews: 25
Average: 5.00 stars

Terry W

Door Installation Manager
Terry W has received 25 reviews, averaging:

Terry W's Bio:

I have been in the garage door industry for 23 years, dealing with all areas within the industry. When not working, I enjoy spending time with my wife and son. Generally having to travel around with them going to animal shows. He keeps me busy with his 4H and FFA activities. Showing and working with animals including training the llamas we own. Yes I said llamas :-)
Review:

Terry did a terrific job on my door. He put new cables, springs, rollers, bearings on my door. He explained all that was wrong and what we needed to do to get it rolling like new. I could tell he knew what he was doing. The new rollers are really the bomb. Sealed roller bearings. Man, my door is really quite. Thanks, Terry. Merry Christmas to ya.
Michaell Droege
A Response from: Precision Cincinnati Team

Thank you very much for the kind words and Merry Christmas.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My door spring broke so I couldn’t open door. It’s Saturday and needed to get car out. I called overhead door company who had installed door when House was built. They told me it was a 340 dollar service fee to respond us parts and labor. Total was just under 800 bucks!!! So I called precision and 75 dollar respond fee plus parts. My total was 355 bucks !!!! My tech terry showed up 75 minutes after calling and took and hour. He replaced spring and both cables for way u see half of overhead. I’m going get new door in future and without a doubt I will use precision.
Keith
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I woke up to find my tension spring on my garage door broken. I called at 9:00 am and the tech was sitting in my driveway at noon. My garage door was working within 30 minutes. Great service and very professional. I would highly recommend them.
Richard Bauer
Service Provided:
Garage Door Opener Repair
Review:

Very professional and great customer service from the appointment setter to the technician. Job was performed quickly.
Melanie Veal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was very personable and knowledgeable. We were able to get the garage door repaired the same day(within a couple of hours of making the call). Terry did a wonderful job and we would not hesitate to use this company again and would refer friends and neighbors . Definitely rated 5 stars
Dave
Service Provided:
Garage Door Repair
Product:
Cables
Review:

I had called other door companies and my initial feeling was that they were not very friendly and helpful. When I called Procision, the intial feeling was one of confidential, compotent people. So I asked them for their help and help they did. Installer Terry White exceeded my expectations with his service and helpfulness. I will always call Procision in the future and recommend them to friends and family. Praise God, for sending people that care to me.
Jacqualine Ligon
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

We used Precision for a repair today. This is the third time we've had the pleasure of working with them, and every time, they've been efficient, professional, and value-added. The technicians have never tried to sell me something I didn't need; in fact, each one has advised against purchasing a new part that still had some useful life. I HIGHLY recommend Precision for all your garage door needs.
Greg Crase
A Response from: Precision Cincinnati Team

Thank you for the great review and being a loyal customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Really liked text showing who was coming for install, same day service with very good customer service. Highly recommend!
Linda Miller
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Fast, knowledgeable and professional. Thanks for the great customer service while installing my new operator!
Ken Santo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I called because my door broke on a Sunday, they could not make it that day, but they were at my house first thing Monday morning. The rep was very professional and I trusted the service suggested and provided
Jeanne Gtote
Service Provided:
Broken Garage Door Spring Repair
Review:

Our garage door was stuck half way down. I called Precision and they were here within a half hour. Within 45 minutes, the door eased working beautifully!
kirk schreiber
Service Provided:
Garage Door Repair
Review:

Terry was very professional, courteous, quick. My issue was fixed within 20 minutes. Right the first time.
Timothy Gillespie
Service Provided:
Garage Door Repair
Review:

Excellent service.Terry the technician did a great job!
michael Doherty
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I have used your service in the past. Quick customer service and scheduling. Terry explained what the issues where and what needed to be done. He completed the needed repairs in a very timely fashion. More importantly his personality is an asset to the customers and reflects positively for your company.
karen brentley
A Response from: Precision Cincinnati Team

We really appreciate the repeat business and trust in our company as well as our people.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Returned from vacation on Sunday afternoon only to discover garage door wouldn't open. I determined that spring had broken and was resigned to leaving car outside until a service person was available. I used Precision previously and checked their web page for phone number to call first thing Monday morning. Their website said "call anytime" so I did. To my surprise not only was call answered almost immediately, but they schedule a repairman to arrive first thing the next morning. As promised, they were there first thing in morning, service was prompt, professional and completed within the time they promised. Always a pleasant surprise to find a service company who delivers what they promise.
Steve Hochwalt
A Response from: Precision Cincinnati Team

Thank you for the great review and we are happy you had a good experience with us.

Service Provided:
Garage Door Repair
Review:

My husband backed into our garage door at 3:45pm today (Labor Day weekend) !! I was not very hopeful that I would find a repair business at all much less available to come and fix my door between 4-6pm THE SAME DAY!! I called Precision and was answered by a REAL person!! She said Terry would be out between 4-6pm .... at 4:18pm I got a text from terry that he was on his way... he came quickly, sized up the situation and made the repairs in less than 20m !!! All for an incredibly reasonable price !! Plus he played with my golden doodle Mylee for a minute lol !! I can’t say enough good things about Precision Door Service !!!
Karen Schottelkotte
A Response from: Precision Cincinnati Team

Thank you Karen, It was a pleasure to meet you and get your door going. Also liked Mylee, she can come home with me anytime :-)

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Really happy with the installer very nice and took time to explain what he would do then after went through how to operate the garage door opener how it worked and the features. Done in a timely manner. Got them out the same day I called and on time. HAPPY with the price I was charged. Will recommend company without hesitation.
Joe Klumb
A Response from: Precision Cincinnati Team

Thank you for the great review. We are happy you had a great experience with us.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.
Gary Zimmerman
A Response from: Precision Cincinnati Team

Thank you Gary. We appreciate your review and your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

PUNCTUALITY, Expert in their professions and does the work without hesitation. Skillful and hard working. Charges are liberal and gives discount for seniors. Hope everyone be like them, kind and helpful. I am forced to say this because in May 2018 I had to gix my closet and other some work fixed. Hired Jolly Plumbers for their rate was slightly less. But they took money without completing the work and next day fixed new closet which was not new but broken and still leaking. There are very honest and kind people loke your company. God bless.
Krishna
A Response from: Precision Cincinnati Team

Thank you very much we value and appreciate all of our customers.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Very impressed and will use them again. Terry was wonderful to work with and was at my home and had the repair done in less than the 2 hour time frame they gave me. Cost was reasonable as well. Called early in the morning and was able to speak with an ACTUAL PERSON! The whole experience was a good one.
Mindy Schaich
A Response from: Precision Cincinnati Team

Thank you for giving us the opportunity to repair your door. We really appreciate the kind words.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terry - I cannot thank you enough for the education that you extended me today about my garage door issue. You took the time to show me what the issue was m, even though you were not able to fix the problem. You will always have my business!
T. Dyer
A Response from: Precision Cincinnati Team

Thank you so much for the kind words. Please let me know if you are not able to get you situation resolved.

Service Provided:
Garage Door Repair
Review:

Very knowledgeable and professional
Bob Dunbar
A Response from: Precision Cincinnati Team

Thank you, we really appreciate your business.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Thank you for your prompt response and for the excellent (5 star) service. Your technician was very knowledgeable and he helped us to understand the condition of our garage door. He replaced one of the hinges that had been broken and made lubricated the entire system. We found you on the internet and were pleased with your A+ BBB rating. We would now recommend your services to our neighbors and friends.
David Roeding
A Response from: Precision Cincinnati Team

Thank you for your great review. We really appreciate the business. Best Wishes, Precision Cincinnati Team Precision Garage Door of Cincinnati 1(888)526-4587

Service Provided:
Garage Door Repair
Review:

Quick and easy!! Terry was fixing my busted spring in no time. 45 minutes later, my wife was able to get out. Super friendly and fast! Thanks !!
Matt Eten
A Response from: Precision Cincinnati Team

Thank you for the great review. We appreciate your business. - Terry

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I think I have your white step stool and you have my black step stool ! You can keep mine and I can keep yours. or we can swap back ! Yours is outside by my (new ) garage door. /// Great Job !!!! Love my new door !!
Tom McKinstry
A Response from: Precision Cincinnati Team

Tom, Thank you for the kind words, I did look and I have my white step stool, so that one must be a spare. We really appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors