Read what people are saying
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i'm not as happy as I was with previous two service calls . service request was to replace one broken roller hinge on left side of door . simple fix I thought . problem is your doors use different hinges so initial fix was to replace all hinges along that row includes two new rollers . your service tech said because rollers come as a set I had to replace all the rollers . shaft length ( way too long ) was not compatible with remaining existing hinges .one problem I have is why all the rollers had to be replaced ? is reason you charge me for the set so why not ? so new rollers longer shaft existing hinges door did not move as smoothly as I thought it should . your technician and I discussed and basically I had all hinges replaced all rollers replaced . one broken hinge $400 later . door is working smoothly so there is that . your technician very polite professional . however I felt he was more interested in pointing out how door opener rail in his opinion installed too high above door . pointing out how door sags . still not clear why I had to use your rollers in existing hinges when these were fine . maybe worth a call and you can explain it to me . I like you guys . you all installed a key lock for manual release for me at Friars Grn . previous owner lost key . and you installed a new garage door opener . works great so far. this review probably for internal consumption .

- Kevin Drake

Brandon arrived on time and got right to work. He did a great job of explaining exactly what was wrong and what was needed to fix our garage door. He replaced the garage door opener and the springs. I’m pleased with his service as well as the products that I purchased. I’d definitely use Precision again if needed.

- Shontee Mack

Service was excellent. Cleaned up throughly when job was completed. The service tech Brian, priced out several options and explained everything. I will definitely call again when I'm finally ready for that new and improved door.

- Susan Toland

Brian was great, he was extremely friendly and explained everything to us in a way it made sense. We would absolutely recommend him!!!

- Ann London

Excellent Customer Service. I received a text msg immediately after my phone call with the technicians name and photo. This made me feel very safe. The Technician was professional and very helpful. I would recommend this company to my family and friends

- Vernell Parker

Excellent service..

- Johnny Bell

Brent was very knowledgeable, kind and understanding. My repair was minimal but he performed extra service. Highly reccomend this company

- Sharon Harvey

Was very detailed on the work to be performed and was proactive in possible improvements as well.

- Jamal Morrow

Very Nice Double Garage.. I Really Like the Almond Color. The Installation Crew and Phone Staff are very Professional and Dedicated to Product and Customer Service. Thanks Jake, Tanner and Team for Understanding and Great Support!

- Angela Murphy

Tanner was very informative and sincere in his concern. He was aware and considerate of time and covid-19 safety. He replaced my spring and I decided to add the second for better performance. He completed everything that I asked to my satisfaction.

- Mary Smiley

Customer were professional and very honest with the install everything was fine.

- Norris Burgess

Very professional and great customer service from the appointment setter to the technician. Job was performed quickly.

- Melanie Veal

The technician was professional, knowledgeable about the situation and arrived within the schedule time. . Apreciate dependable business .

- Earl Hankins

George was on time, friendly, professional, and got the springs replaced in minutes. Great service.

- William Johnson

He was done in no time,things work great!

- Michael D

Everything went great, it works fine.

- Mrs S.