Had a great experience today getting our garage door fixed. Called for service and had a technician, Kevin, at my house within 45 mins. He quickly diagnosed the issue and provided options for repair. The work was performed very quickly and our garage door was running better than ever. Kevin was professional, courteous, and very knowledgeable. He even brought my garbage cans in:) I would recommend this company to anyone in need of repairs!

- Jessica Schmidt

I had Precision Overhead door in June of 2025 install a new Torque system instead of the spring system that was the current system on the door. They did a wonderful job. I recently had a problem with the door not closing all the way at times. I called and they sent Kevin out the very next day. He checked it out and adjusted some wiring and it works like new. Kevin was very nice and extremely efficient. I give Precision Overhead door and Kevin five gold stars.

- Anna Ford

Great service, Technician Kevin was polite and professional. He did a great job showing us the issues found as well as providing several options for repair with different price points depending on how fancy you wanted to get and what our needs were. The door springs were replaced as well as the opener and many other parts and it only took about 90 minutes and we were up and running smoother than ever. I would highly recommend this company if you’re having garage door issues.

- Jeremy Wenninger

Precision was wonderful! Kevin arrived promptly when promised, was polite and kind, and did a great job of fixing our broken spring and upgraded our other pieces to give us a lifetime warranty. We are very happy with the work and glad to have peace of mind for the future.

- Sarah Georgin

Kevin was very professional, informative and answered my questions. He was pleasant and did not hurry me when asking questions. Kevin dud a terrific job! Thank you for responding to my call for help so quickly! April Mullins

- April Mullins

Fast service scheduling. Technician (Kevin O’hara) arrived as scheduled. Kevin was courteous and professional. He performed the work as promised and my garage door is now operating flawlessly. Thank you!

- Gregg Litchfield

The repair man is so friendly and very honest. He explained everything clearly with very high knowledge. I am 100 percent satisfied. I will recommend Precision Garage Door company to all my friends and family. Thanks so much.

- Melake Beyene

Very good people to work with!

- Dennis Brewer

Excellent Customer Service! Kevin was friendly informative and had a very pleasant demeanor. Answered all of my questions and explained the issues thoroughly.

- Jason Carter

Kevin from Precision Garage Door was a wonderful experienced technician...he seemed very honest, cared about my mom's safety when it came to her garage door and did good job talking to her as she very leary of contractors now after being ripped off by chimney people. He told us everything needed & after it was all said and done got door working perfect at a surprisingly good price. Thank you Kevin... we're first time customers of this company now we'll be lifetime!!! Oh and did I mention he even offered bring us coffee when he stopped at store on the way!! Fantastic customer service!!! Services

- Pamela Works

Kevin was polite, thorough and informative! Thank you, Kevin!

- Amy Poe

Called them out when our garage door started to make a grinding sound. Kevin let me know he was on his way, assessed the issue, and it was fixed in less than 15 minutes! Thanks again!

- Ryan Schisler

Yes, Kevin was thorough and he definitely knew what he was doing, I for sure recommend Precision Door to anyone,

- Monica Mcintyre

Quick response. Kevin was courteous, professional, and helpful. Highly recommended.

- Eva Krieg

Easy process, book on the web or by phone. Tech, Kevin, called 30 minutes out to say he's on his way, arrived at scheduled time. Very courteous, informative, and helpful. Repair was made on site, no going for parts or multiple trips for service, back up an running in no time. Great experience.

- Jim

Kevin was excellent, he arrived as scheduled, explained what he was going to do, once he inspected the garage door system he gave me the 3 options of what he found doing his inspection. He replaced the broken spring in a half hour. Kevin's personality has made me a Precision garage door customer for life, thank you Kevin for doing a great job.

- Rick Smith

Kevin O'Hara was here 1/2 hour before the 2 hour window . . . glad he was, as my wife's beamer had a dead battery and we had to figure out where in the heck to hook the jumper cables . . . so that's definitely going above the call of duty . . . thanks Kevin. And I was fortunate to get one of the most experienced long term guys you have . . . he knew his **** and got it done promptly and professionally . . . thanks Greg B Loveland

- Greg Benkner

Kevin O'Hara was the repair man for our garage door. He did an excellent job! He was quick to repair and was efficient! We didn't even notice he was here! He was a very kind man who called ahead of time and also offered to buy us beverage while having to make a quick stop at the store. I highly recommend Kevin for your garage door repair! Thank you Kevin!

- Savannah / Casey

I was having a problem with my garage door opener not closing. The technician, Kevin, diagnosed the problem and also did a thorough check on both doors. Due to the age of the openers, we decided to replace the torsion springs as well as the wheels, which were showing definite deterioration. All work was completed in a short time and all is working well. As a bonus, the doors are operating noticeably quieter.

- Keith

I had Precision replace my openers two years ago and they did a great install. They have been trouble free since. Yesterday one of my garage doors would not go up and the keypad gave an error code. I called Precision and they scheduled Kevin to come out two hours later. Kevin came out, inspected the doors and hardware and diagnosed a broken spring. He did an estimate for the required work, and presented me with several options. I elected to replace all the relevant hardware and as a precaution did it for the functional door as well. He accomplished everything in about 90 minutes; his experience really showed. Kevin is a great technician, and Precision is the only company in the area I’d even consider to work on my garage doors; highly recommended!

- Robert Hedges

Out technician Kevin O. was fantastic! He arrived promptly on a Sunday and even offered to pick up a pop on the way over. I doubt I will run into anyone else in Cincinnati more knowledgeable about garage doors than him. We will use you all again.

- Ian Story

Kevin was knowledgeable and helpful throughout the service. He was able to identify the issues and complete the repairs with good results in a timely manner.

- Callie Bamberger

My technician was Kevin O’Hara, very professional, courteous. And timely, thanks for the great service

- penny djoredjevich

Quick response and very professional. Seems to me a well-run organization which is refreshing. Kevin was very friendly, helpful and left no mess at all. Thanks Kevin!

- Paul Harrison

Kevin was terrific Very knowledgeable Very efficient

- Emily Moss

The response time, communication, tech service, and repair was high quality and professional throughout. Our repair tech, Kevin, responded promptly, communicated clearly our needs, and completed the needed repairs thoroughly and efficiently.

- Kevin Sweatman

Kevin was very through in his inspection and made the proper suggestions. Kevin was through in his repairs and kept the area cleaned as he worked and got done within a good time period.. I would highly recommend Kevin and Precision Garage Door Service for my next project and to anyone who needs their garage door serviced or replaced..

- Michael Barrott

What a great experience! Kevin came out on Super Bowl Sunday , no less, and replaced my door opener and did maintenance on the door!! When the time comes to replace the doors I will definitely give him a call!

- Julie Bailey