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Read what people are saying
about Precision Garage Door in:

Montgomery, OH

Precision Garage Door of Cincinnati
has received 45 reviews, averaging 4.78 Stars:
1 2 3 4 5
Review:

David Allen was very professional and thorough in his assessment since we had numerous issues to repair. He did not try to sell extraneous stuff. Very pleased with the work done, love the lifetime warranty!

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David Allen Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Manager: David Allen
Review:

I needed someone to recalibrate my opener that you installed. You sent a salesman. I knew 2 minutes into the conversation he was there to cost me a lot of money not to fix my opener. By the time he left (and I shut the door on him) I was livid, and still am 2 days later. I wish you would send him back out here so I can show him how it was fixed for a third of what he wanted to charge by someone who had never dealt with that brand of opener before. The 2 prior dealings with you were good. But this time was awful.

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David Eilers Service Provided:
Garage Door Opener Repair

Technician: David Eilers
Review:

Professional and quick service at a reasonable price. My tech, Wendell was wonderful, knowledgeable and polite.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

David and Wendell did excellent job. Problem easily fixed, patient, issues explained, professional.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

David and Wendell were awesome. They were on time, courteous, professional, and able to quickly diagnose and explain everything very clearly. They were super efficient with replacing everything. I could not be happier with the service they provided!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Excellent service and advice. David Eilers was efficient and thorough.

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David Eilers Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Eilers
Review:

David was very friendly and professional. He explained everything clearly. You should have a select all that apply for services.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We are very happy with the repair performed by David Eilers. He is very courteous, knowledgeable, and down to earth. He truly cares about his client's concerns.

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Eilers
Review:

We loved everything about this business. Lucked out and got it installed the same day they came out to show us what they had. They had a cancellation on the same door and color we had picked out and it was the only one they had on hand. Did a beautiful job of installation and everyone involved could not have been nicer. They made our day!!!! We could not love it more. Recomend this company very highly.

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jonathan Guffey
Review:

I called in am and by 2 pm the technician was at our home. Broken spring and cables. Robert B. was excellent in repairing our garage door problems. He is very informative at each step. He was also polite and efficient. Very impressed !

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Service Provided:
Broken Garage Door Spring Repair

Review:

From the initial phone call through the final interaction, representatives from Precision Door lived up to their name - precise and professional. Dave arrived promptly, explained multiple alternatives, and explained clearly what he recommended. I asked a few questions and his responses were cogent. Although, I did not opt for the most extensive and expensive repairs, Dave, who was joined later by Robert, worked expeditiously to fix the problem permanently by replacing springs, rollers, bearings, and cables. I am grateful for people who inspire confidence because they keep the promises they make. Thank you.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: David Allen
Review:

An excellent experience all around. The appt. was easy and timely. All communications were clear. Brad, the technician, was very courteous and quick to assess our problem. The new opener is much quieter and has better functions. We made a great decision.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jonathan Guffey
Review:

Jonathan did a great job for us. He provided us with a professional and prompt installation and even removed a couple of sensors that weren't removed when the last installers put in our openers (from a different company years ago). We had two doors installed and removed; I thought there'd be two people doing the installation. Great job Jonathan - thanks.

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jonathan Guffey
Review:

David was excellent. explained everything we needed to know and was very efficient in completing the job. Have him back anytime

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Technician came out to service my garage door for a broken cable. His assessment was to have me spend $1500 on a new torsion system. He did not want to fix the broken cable and persisted to sell me a whole new spring assembly. I told him I was not interested, so I had to pay the service charge of $110 for doing absolutely nothing. I would not recommend this company to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Kyle installed a new door for us. He texted us when he was on his way to our home. He was patient with all my questions, made requested adjustments and wiped down the new door assurance all the dust from the packing material was removed. Workplace was cleaned-up before he left. Highly recommend the service of PDS.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I really appreciate that Luke cared about safety first and then provided good repair service and then gave lots of advice. He is polite, knowledgeable, and patient. It was very cold day to work and he saved our day!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Provided heads up on arrival time, reviewed several options, fixed everything. Great crew. Highly recommend.

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
Review:

Robert was professional and great to work with.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Robert Borngiorno was on time and was friendly to talk about our new door. He was well qualified and our new door installed in an hour or so working perfectly. Answered all our questions and took his time to make sure we were satisfied. I will use Precision From now on for all my garage door needs

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Service Provided:
Install Garage Doors

Review:

Great service! Jake was very polite and thorough in his explanation of the service we needed! Also appreciate the understanding of our dilemma having to come out on a Saturday as well. Would highly recommend Precision for your overhead door service!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Dave and Rob did a great job installing 2 new openers, a new spring and a door bottom seal.

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Service Provided:
Garage Door Opener Install

Review:

Highly recommend. Friendly, knowledgeable and reliable service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The job was done on time and the work was excellent

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Brian Payne (no relation) did an outstanding job. He was straight forward, thorough, and efficient. He explained the problem and offered several solutions. Most importantly, he didn't hard sell any of them. I would highly recommend Precision and Brian to any home owner.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I was very satisfied with the service repair done on my garage door today. The technician also gave me excellent advice on how to maintain the tracks to improve performance.

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Service Provided:
Garage Door Repair

Review:

Great communication from the office, tech showed up on time and appreciated the 30 minute call before arriving. Brain Payne our service Tech was great, went over our exsting garage door openers and suggested needed repairs. Replaced needed parts one one opener as well as installed a new garage door oepner. Would definitely call them anytime I need help with any of our garagre doors and openers.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Brent was very helpful and explained everything thoroughly. I am happy with the service and recommendations he provided.

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Service Provided:
Garage Door Repair

Product:
Springs

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216