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about Precision Garage Door in:
Montgomery, OH
Precision Garage Door of Cincinnatihas received 57 reviews, averaging 4.75 Stars:
Montgomery, OH
Montgomery, OH
My technician was Christopher Woods. My garage door was stuck and I could not close it even manually. Chris got it working and gave me several options of what will improve the door going forward. He is knowledgeable and able to communicate the problem to me in terms I can understand. Christopher is professional, efficient and I look forward to working with him in the future.
- Denita Singel
Montgomery, OH
The tech John came out for what I thought would be a simple repair. My door and parts are about 3 years old. Instead, he presented me with 3 options ranging in cost from $1,050 to $3,600 (for replacing all parts). THIS IS A THREE YEAR OLD DOOR/PARTS. I paid a $145 service fee so that he could come out and try to extort me for thousands.
- Susan Dennis
Montgomery, OH
We found Precision through a quick google search and Facebook recommendations and were blown away by their quick response and ability to stop by same day. Our tech did a full inspection of our garage doors, noted concerns and presented a number of recommendations to ensure we would operate effectively and safely after repairs. We loved how their approach was risk based and they never tried to sell us something we didn't need. The tech explained why certain things should be repaired or replaced for safety and presented 3 different options for us to choose from. All repairs and installation were completed right then and there and our problems completely resolved with one house call! We highly recommend the team at Precision for all of your garage door needs!!
- Christina
Montgomery, OH
Great service.
- P.M.G
Product:
Montgomery, OH
Called Monday, Dan was out on Tuesday to look at the problem. He quickly let us know what the issues were, gave us options for levels of service and new parts. We were able to make an informed decision and the work was completed in a very timely manner that same day. I would highly recommend Precision for any garage door service!
- Scott Laffin
Montgomery, OH
Chris arrived timely, 5 hours after I called for service! I chose the company based on reviews and it worked out well. Chris was thorough and professional with all: assessment, explanations, and repair. I recommend and will call the business next time I need service.
- Yvette
Montgomery, OH
Jonathan is n excellent installer.
- Steve Kishimoto
Product:
Technician: Jonathan Guffey
Montgomery, OH
I contacted Precision Overhead Garage Door Service of Cincinnati after one of our springs broke. One of their technicians (Christopher Woods) arrived within hours. He inspected everything and provided several options for the repair. Christopher was excellent; he thoroughly explained my options and was detailed with his work. Based on my experience, I will be calling Precision Garage Door Service for any future garage door needs.
- Jim Foster
Montgomery, OH
Our garage door spring broke unexpectedly leaving us with one car stuck in the garage. I looked at several garage door repairs companies online information and Precision listed quick response, a BBB score of A (confirmed online) and multiple customer review of high satisfaction. The reviews listed people from our local area and I even saw the name of someone I knew who gave a glowing review. Our service agent was Chris. He did an excellent job of explaining the condition of our door opener as well as the obvious broken spring. We were given options of services we could have done from necessary to other update options. He performed the repairs well and showed us how the new garage door opener we chose worked.
- James Murphy
Product:
Technician: Christopher Woods
Montgomery, OH
It was perfect The tech showed up on time Did the work quickly When he got to my house, they were starting the re-paving if Deerfield Road. David had to park across Deerfield and walk thru a road construction site to get to the house. His only comment was”at least I’ll get my steps today. He made the best of a bad situation. I will recommend Precision Door service to everyone.
- Jeff Schlager
Montgomery, OH
Thank you, David, for a wonderful job. I appreciate that you contacted me to confirm the appointment, arrived when you told me to expect you, listened to my concerns, took the time to explain what you found, reviewed my options and answered my questions. Then after you completed the work, you helped me program the Homelink and the app. Everything was what I wanted from a service provider - thank you.
- K.G.
Montgomery, OH
David Allen was very professional and thorough in his assessment since we had numerous issues to repair. He did not try to sell extraneous stuff. Very pleased with the work done, love the lifetime warranty!
- Nancy Laub
Montgomery, OH
I needed someone to recalibrate my opener that you installed. You sent a salesman. I knew 2 minutes into the conversation he was there to cost me a lot of money not to fix my opener. By the time he left (and I shut the door on him) I was livid, and still am 2 days later. I wish you would send him back out here so I can show him how it was fixed for a third of what he wanted to charge by someone who had never dealt with that brand of opener before. The 2 prior dealings with you were good. But this time was awful.
- Teri Yenger Morgan
Montgomery, OH
Professional and quick service at a reasonable price. My tech, Wendell was wonderful, knowledgeable and polite.
- Nadine Middendorf
Product:
Montgomery, OH
David and Wendell did excellent job. Problem easily fixed, patient, issues explained, professional.
- Andrea Kaplan
Product:
Montgomery, OH
David and Wendell were awesome. They were on time, courteous, professional, and able to quickly diagnose and explain everything very clearly. They were super efficient with replacing everything. I could not be happier with the service they provided!
- Laura Mucenski
Product:
Montgomery, OH
Excellent service and advice. David Eilers was efficient and thorough.
- Everette Smith
Montgomery, OH
David was very friendly and professional. He explained everything clearly. You should have a select all that apply for services.
- Keitha Turner
Product:
Montgomery, OH
We are very happy with the repair performed by David Eilers. He is very courteous, knowledgeable, and down to earth. He truly cares about his client's concerns.
- Lydia Lee
Montgomery, OH
We loved everything about this business. Lucked out and got it installed the same day they came out to show us what they had. They had a cancellation on the same door and color we had picked out and it was the only one they had on hand. Did a beautiful job of installation and everyone involved could not have been nicer. They made our day!!!! We could not love it more. Recomend this company very highly.
- Barbara Judd
Montgomery, OH
I called in am and by 2 pm the technician was at our home. Broken spring and cables. Robert B. was excellent in repairing our garage door problems. He is very informative at each step. He was also polite and efficient. Very impressed !
- Howard Korb
Montgomery, OH
From the initial phone call through the final interaction, representatives from Precision Door lived up to their name - precise and professional. Dave arrived promptly, explained multiple alternatives, and explained clearly what he recommended. I asked a few questions and his responses were cogent. Although, I did not opt for the most extensive and expensive repairs, Dave, who was joined later by Robert, worked expeditiously to fix the problem permanently by replacing springs, rollers, bearings, and cables. I am grateful for people who inspire confidence because they keep the promises they make. Thank you.
- Jan Katzew
Montgomery, OH
An excellent experience all around. The appt. was easy and timely. All communications were clear. Brad, the technician, was very courteous and quick to assess our problem. The new opener is much quieter and has better functions. We made a great decision.
- Doug Haskell
Product:
Montgomery, OH
We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.
- John Norkey
Product:
Montgomery, OH
I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.
- Kean Crank
Montgomery, OH
Jonathan did a great job for us. He provided us with a professional and prompt installation and even removed a couple of sensors that weren't removed when the last installers put in our openers (from a different company years ago). We had two doors installed and removed; I thought there'd be two people doing the installation. Great job Jonathan - thanks.
- Victor Moy
Montgomery, OH
David was excellent. explained everything we needed to know and was very efficient in completing the job. Have him back anytime
- Bob Kust
Product:
Montgomery, OH
Technician came out to service my garage door for a broken cable. His assessment was to have me spend $1500 on a new torsion system. He did not want to fix the broken cable and persisted to sell me a whole new spring assembly. I told him I was not interested, so I had to pay the service charge of $110 for doing absolutely nothing. I would not recommend this company to anyone.
- Daniel Endres
Product:
Montgomery, OH
Kyle installed a new door for us. He texted us when he was on his way to our home. He was patient with all my questions, made requested adjustments and wiped down the new door assurance all the dust from the packing material was removed. Workplace was cleaned-up before he left. Highly recommend the service of PDS.
- Mark Norman
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Excellent. Good service and ease of scheduling. Techs were very knowledgeable and explained things well. Programmed all that was needed on new installation.
- Leslie Mowry