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about Precision Garage Door in:
Montgomery, OH
Precision Garage Door of Cincinnatihas received 37 reviews, averaging 4.84 Stars:
Montgomery, OH
Montgomery, OH
I called in am and by 2 pm the technician was at our home. Broken spring and cables. Robert B. was excellent in repairing our garage door problems. He is very informative at each step. He was also polite and efficient. Very impressed !
- Howard Korb
Montgomery, OH
From the initial phone call through the final interaction, representatives from Precision Door lived up to their name - precise and professional. Dave arrived promptly, explained multiple alternatives, and explained clearly what he recommended. I asked a few questions and his responses were cogent. Although, I did not opt for the most extensive and expensive repairs, Dave, who was joined later by Robert, worked expeditiously to fix the problem permanently by replacing springs, rollers, bearings, and cables. I am grateful for people who inspire confidence because they keep the promises they make. Thank you.
- Jan Katzew
Montgomery, OH
An excellent experience all around. The appt. was easy and timely. All communications were clear. Brad, the technician, was very courteous and quick to assess our problem. The new opener is much quieter and has better functions. We made a great decision.
- Doug Haskell
Product:
Technician: Brad Riley
Montgomery, OH
We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.
- John Norkey
Product:
Montgomery, OH
I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.
- Kean Crank
Montgomery, OH
Jonathan did a great job for us. He provided us with a professional and prompt installation and even removed a couple of sensors that weren't removed when the last installers put in our openers (from a different company years ago). We had two doors installed and removed; I thought there'd be two people doing the installation. Great job Jonathan - thanks.
- Victor Moy
Montgomery, OH
David was excellent. explained everything we needed to know and was very efficient in completing the job. Have him back anytime
- Bob Kust
Montgomery, OH
Technician came out to service my garage door for a broken cable. His assessment was to have me spend $1500 on a new torsion system. He did not want to fix the broken cable and persisted to sell me a whole new spring assembly. I told him I was not interested, so I had to pay the service charge of $110 for doing absolutely nothing. I would not recommend this company to anyone.
- Daniel Endres
Montgomery, OH
Kyle installed a new door for us. He texted us when he was on his way to our home. He was patient with all my questions, made requested adjustments and wiped down the new door assurance all the dust from the packing material was removed. Workplace was cleaned-up before he left. Highly recommend the service of PDS.
- Mark Norman
Product:
Montgomery, OH
I really appreciate that Luke cared about safety first and then provided good repair service and then gave lots of advice. He is polite, knowledgeable, and patient. It was very cold day to work and he saved our day!
- SV
Montgomery, OH
Provided heads up on arrival time, reviewed several options, fixed everything. Great crew. Highly recommend.
- Eric Hines
Montgomery, OH
Robert was professional and great to work with.
- Mike Phillips
Montgomery, OH
Robert Borngiorno was on time and was friendly to talk about our new door. He was well qualified and our new door installed in an hour or so working perfectly. Answered all our questions and took his time to make sure we were satisfied. I will use Precision From now on for all my garage door needs
- David Lasse
Montgomery, OH
Great service! Jake was very polite and thorough in his explanation of the service we needed! Also appreciate the understanding of our dilemma having to come out on a Saturday as well. Would highly recommend Precision for your overhead door service!
- sandy hess
Montgomery, OH
Dave and Rob did a great job installing 2 new openers, a new spring and a door bottom seal.
- F. H.
Montgomery, OH
Highly recommend. Friendly, knowledgeable and reliable service.
- Greg K
Montgomery, OH
The job was done on time and the work was excellent
- Sheryl Fitz
Product:
Montgomery, OH
Brian Payne (no relation) did an outstanding job. He was straight forward, thorough, and efficient. He explained the problem and offered several solutions. Most importantly, he didn't hard sell any of them. I would highly recommend Precision and Brian to any home owner.
- Matt Payne
Product:
Montgomery, OH
I was very satisfied with the service repair done on my garage door today. The technician also gave me excellent advice on how to maintain the tracks to improve performance.
- Marlene W.
Montgomery, OH
Great communication from the office, tech showed up on time and appreciated the 30 minute call before arriving. Brain Payne our service Tech was great, went over our exsting garage door openers and suggested needed repairs. Replaced needed parts one one opener as well as installed a new garage door oepner. Would definitely call them anytime I need help with any of our garagre doors and openers.
- Lynn Mayers
Product:
Montgomery, OH
Brent was very helpful and explained everything thoroughly. I am happy with the service and recommendations he provided.
- Liane R.
Product:
Montgomery, OH
Austin was great; personable and explained the work he needed to do for us very thoroughly. Excellent service!
- sandy hess
Product:
Montgomery, OH
This company consistently provides service beyond expectations. David was personable, knowledgeable and honest. We are delighted that there are still small businesses out there that pride themselves on wowing the customer.
- Len Singer
Service Provided:
Product:
Lead Technician : David Allen
Montgomery, OH
Richard was great! Professional and friendly!
- Jim Malott
Product:
Montgomery, OH
Brett did an excellent job installing my opener on a very difficult structure. I highly recommend Brett and Precision Door Service.
- Steve Mackenzie
Product:
Montgomery, OH
Brian did an outstanding job. He showed up early, did a great job of explaining what he was going to do and how the new system worked, then installed everything just like he had explained. He was very friendly, and I could not have asked for the whole process to go any better.
- Malcolm Baxter
Montgomery, OH
Have had good experiences with the team previously. Brett worked through the issues with me and came up with a great solution.
- David Holmes
Montgomery, OH
Brett and his associate from Precision Door replaced an old broken garage opener. They were on time, courteous, and professional.
- Ken Gallo
Product:
Montgomery, OH
My experience with Precision Door Service happened in an emergency situation early on a Saturday afternoon. From the moment I called Amanda I knew that I was in good hands. She was kind, caring and totally professional. She took down all of my information and reassured me that someone would be out to my house in a couple of hours. To my surprise, Justin Begley soon was calling me to say that he would be over within the hour, and he was. What can I say about Justin? Everything good. He was extremely knowledgeable while explaining our problem and then he offered various solutions that allowed me to make a good and proper decision for a situation that I had not experienced before. Justin was both kind and respectful while always maintaining a strong sense of professionalism. When I made a decision on the type of repair I wanted, I was once again pleasantly surprised when he said that he had all the necessary parts to do the repairs (we decided to do both doors though only one was broken) and that he could fix both of the doors right then and there. He did great work in way less time than I anticipated. Afterwards, Justin showed me the work that was done and explained all of what I needed to do in the future to maintain the effectiveness of the work he had just completed. All-in-all, my experience with Precision Door Service was top shelf. These truly are good people who do great work!!!
- Len Matuszek
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
We loved everything about this business. Lucked out and got it installed the same day they came out to show us what they had. They had a cancellation on the same door and color we had picked out and it was the only one they had on hand. Did a beautiful job of installation and everyone involved could not have been nicer. They made our day!!!! We could not love it more. Recomend this company very highly.
- Barbara Judd