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Great service, Technician Kevin was polite and professional. He did a great job showing us the issues found as well as providing several options for repair with different price points depending on how fancy you wanted to get and what our needs were. The door springs were replaced as well as the opener and many other parts and it only took about 90 minutes and we were up and running smoother than ever. I would highly recommend this company if you’re having garage door issues.

- Jeremy Wenninger

I looked up garage door repair online and I wanted to find one somewhat close by. I had used a different company in the past but they were apparently having issues with their employees so I decided to find someone new. I was completely surprised to not only talk to a real person on the phone, but to set up an appointment for someone to come to my house the very same day!! I was already impressed. Then the technician, Chris Daughtery arrived and I was doubly impressed. He was so helpful, informative, and personable…explaining everything in easy-to-understand terms. I am so glad I picked this company. I feel like I’m in good hands.

- Cindi Baur

Harley was very punctual, courteous, and professional. Harley met my expectations and solved my problem. When he finished the door operated very smoothly. Would recommend Precision Overhead door to my family. Thanks Gary

- Gary Shepherd

My tech today was Christopher Woods. Chris did an outstanding job. Very professional and knowledgeable about his product. Explained everything I needed to know about my new opener and how to operate and program the opener. Very impressive young man. I wish him all the best.

- Lance Woodward

Our technician, Chris, explained options clearly and performed the service we requested efficiently and professionally, at a reasonable price. We will use this company again.

- STEWART SMITH

I highly recommend this Chris for garage door repair services. He replaced broken springs and the bearing assembly on my garage door quickly and professionally. He was extremely prompt—arriving slightly ahead of schedule—which was especially important since the spring failure had effectively barricaded my vehicles inside the garage. His responsiveness and respect for timing made a stressful situation much easier to manage. The work itself was completed efficiently and with clear expertise. The door is now operating smoothly and quietly, and everything was left clean and in good order. Overall, excellent service, strong technical capability, and dependable follow-through. I would not hesitate to use his services again or recommend him to others.

- Dale Monceaux

The technician was very knowledgeable and the finished product was great. I would recommend this company to anyone!

- Trent Otten

I requested an estimate to replace our garage doors and Justin showed up within just a few hours. He was thorough and walked us through all the options, answering any questions we had. It's clear that excellent service matters to Precision.

- Kevin Chamberlin

Previous customer and when our door broke I had no hesitation in calling this wonderful company again. Fast, friendly service and amazing customer service and support. Highly recommend!!! Chris was superb. He called ahead and updated his timing, arrived and did a thorough analysis and repair and was extremely helpful in explaining my new opener to me

- Angela Nordheim

Harley Carter was the gentleman who fixed my garage door. He explained everything thoroughly and showed me how everything worked. I was really pleased with everything he did. Would recommend him to anyone. Thanks.

- Sherry Grooms

Justin was on-time, friendly and professional. He did inspections, gave me options that were clear, and completed the repair work quickly. I will definitely be using them again when I'm ready to replace the whole unit.

- Susan Marsh

Justin kept us informed on when he would be there. An gave us all the information needed to fix our door. He was very professional and attentive to the repair we needed.

- Linda & Roy Weatherspoon

Out technician Kevin O. was fantastic! He arrived promptly on a Sunday and even offered to pick up a pop on the way over. I doubt I will run into anyone else in Cincinnati more knowledgeable about garage doors than him. We will use you all again.

- Ian Story

Geoffrey was awesome. He was on time, made professional recommendations, and was quick in replacing our garage door spring. I will definitely call Precision for future garage door needs.

- Truman Gutapfel

Jimmy is a superstar very thorough and cares about the customers safety couldn't of asked for a better technician

- John Spegal

Very knowledgeable and courteous. Highly recommend

- Jim Taylor

Harly our tech was knowledgeable and did a great job. Our door was noisy and intermittently would not close. Today it works as good as new, and is somewhat quieter too! Great job Harley!!

- Dennis Moore

Expert service. Knowledge and workmanship unmatched

- Michael Crain

Precision was available next day (Saturday). Their technician (Jimmy) contacted us before coming to our home as explained by the office staff. Jimmy was very professional and arrived on time. He examined the problem and offered us 3 options to repair our door. He worked in a timely manner and had all materials on his truck to complete the job.

- Randy Stock

Jimmy did a great job of explaining the reasoning behind our issues with both doors and the solution for them. He was professional and very quick to resolve the issues. Overall very satisfying experience!

- Mark Balsley

I was pleasantly surprised with the quick response when I called for an appointment. I was given a next day appointment even though it would be a Sunday. The technician, Kevin, was very professional and friendly. He took the time to review my situation, explained my options and then completed the work. I am very happy that I called Precision. Thank you

- Cathy Rich

Our tech David was wonderful- on time, courteous and took his time to explain everything and answer all of our questions for our best option on repairs. Our garage door is running great now!

- Katy Gerth

Chris was very professional and did a great job! I recommend your service to anyone looking for a garage door or repair. You stood behind your warranty and did a wonderful job! I will use you again in the future for any garage needs and let everyone know you are a company of professionals and integrity.

- Cheryl Dorschug

Justin was very professional and very friendly. He evaluated the problems with my garage door and it's mechanism and walked me through everything before performing the repairs so that I understood everything upfront and there were no surprises. He quickly repaired the problem, much quicker than I thought possible. I have used Precision before and they have always been this way! And the biggest thing is that they always stand by their work. I would highly recommend them to my close family and friends!

- Geoff Hammerle

On site tech Chris was amazing, fast, and very professional!

- Shane Miller

Tech was polite and professional, explained everything fully and clearly

- Charles Dehner

Prompt and efficient.

- Dean Browning

Kevin O'Hara is a Professional. He is very courteous and thoughtful. His work is as smooth as butter. His work flow reminds me of a well choreographed dance. He is definitely a Professional. Cleans up all the junk items and cardboard boxes when work is done. We had great conversation and he explained everything that was wrong that should be replaced and gave me several options to choose from to complete the work. I am very happy with the service and installation of my garage door parts. All of my wear parts were replaced including the door opener. Door operates smooth and quiet. I will recommend Kevin and Precision to all my neighbors. Thanks Kevin for a great installation!

- JOSEPH DESKO

Outstanding service , The technician Kevin was very knowledgeable and friendly which made the entire process seamless.

- Steven Shearer

Fantastic service! They got the job done right and quickly!

- Matthew Hancock