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Geoffrey Grouse
Average: 4.93 stars
Geoffrey Grouse's Bio:
Geoff is a Cincinnati Native. He enjoys spending time with his wife and three kids. He's a huge fan of the Bengals and being outdoors. Geoff has a friendly personality, and is ready to help with all your garage door needs!
Blue Ash, OH
North College Hill, OH
Installer was courteous and professional. He clearly explained options and cost. He gave me instructions and made sure I operated the garage door opener before he left. He's a keeper!
- Rose Humbert
Florence, KY
Excellent service and a job well done. The price was higher than expected but I haven't had a need for garage door service is quite some time.
- Steve Geis
Forestville, OH
This is my 3rd time using Precision Door Service. My daughters door would not go up so I emailed Precision at 7 o’clock in the morning. Got a call at 8 from them to let me know a technician could come out between 8 and 10. 15 minutes later Geoffrey calls and says he can be there in 30 minutes. He checked everything and gave me 3 options, Good, Better, Best. I chose to do a complete repair (Best) which included everything except the door and rail system. The work was completed in a couple hours. Geoff explained everything and showed how to use the system. I am more than satisfied will continue to use Precision Doors. They seem to out do themselves every trip. Thanks Precision Door and Geoff.
- Ron Oester
Batavia, OH
They more than live up to the high rating and quick response time. Knowledge technician, safety checks, presents options, picture and bio of technician prior to arrival along with phone calls! You couldn't ask for more! Thank you!
- Geraldine Kaylor
Fort Mitchell, KY
Fast and friendly service. The technician was very professional and addressed all my concerns.
- Barry Martin
Anderson Township, OH
I can't stress how good Geoff from Precision was. Called on his way, even offered to grab me a coffee, showed up on time, walked me thru what he was going to do and how long it would take. Afterwards, presented various options and solutions for both the short and long term. I work with a lot companies in various spaces, and based on my experience today, I would put Geoff and Precision at the top. Thanks guys!!!
- Michael Sacher
Sayler Park, OH
This is the 2nd time using Precision Door Service. The springs broke on 2 different doors about 2 years apart. Both systems were about 20 years old and in rough condition. A technician was scheduled the same day I called. The technician presented 3 options: Good, Better, Best. There was no pressure to do any upgrades. I chose to do a complete repair (Best) which included everything except the door and rail system. The work was completed in less than 3 hours. A review of the work was completed when the job was done. The technician also programmed our vehicles. Very satisfied with the response time, communication, professionalism and quality of work.
- Rick Meyer
Loveland, OH
Your company previously handled a problem for my cousin, Barry Cole. He was very happy with your service. I must admit that the service man who came to my house was wonderful to work with and did an excellent jon Thanks, James A. Whitaker
- Jim Whitaker
Norwood, OH
Geoff was a very competent worker . He adjusted the spring for ease of opening and closing our manual door.
- Lynn Hogan & Alan Listler
Lawrenceburg, IN
Jeff was very communitive, very helpful in letting me know what he found and his suggestions on how best to proceed. Jeff is welcome back for future service on our homes garage doors anytime!
- Rick Egloff
Covedale, OH
Unbelievaible how fast and kind everyone was. I called this past Friday. The lady who took my info cared about if I had a car trapped or not. I told her it wasn't a rush because thank goodness I didn't park my car in the garage the day before. My installer Jeffrey G called me first thing Monday to let me know he was on the way. He even asked if he could pick me up a coffee since he needed to stop at the gas station. I mean how nice is that!? I liked that I had choices where I could pick basic to get the door working again or other recommended options since the door is 25+ years old. The repair was so fast I couldn't believe it. Everything is working great AND I have a warranty as well on the work. It's nice to know there are still good people and good companies. Highly recommend you call. WORTH the money to know it's done correctly.
- Pamela Zink
Walton, KY
We need more service techs like Goeff.He was very thorough and professional. I liked the idea of getting to chose what package I wanted. Along with price. I wish I reached out to you last year when I started having trouble. Thank-you
- Debbie Martin
Forest Park, OH
Fixed my garage door problem Super fast response too
- Gary Burns
Florence, KY
Jeff was awesome,thanks for the quick response on a Sunday.
- Britt Durham
Highland Heights, KY
When my son came this morning to put my garbage cans out the garage door would not open. He called Precision Door. They had someone here in the afternoon. He told me exactly what was wrong and what needed to be done and what it would cost. I had my broken spring replaced before dinner. I am very pleased with Precision Door. If you need garage door service don’t hesitate to call them. Mary Lauer
- Mary Lauer
White Oak, OH
Awesome job. Very professional. The tim of Precision doing very good work on their area with garage doors. 100% I will recommends them.
- Blazhe Petrov
Hebron, KY
Our technician Geoff was great. He asked all the right questions gave us 3 different options after a very thorough inspection. We gave him the go ahead with the best and most expensive option to get the lifetime warranty. He told us the job would take about 2.5 hours he was finished and cleaned up just inside the 2.5 hours. Very polite respectful young man. Obviously wasn’t planning on it costing as much as it did but I do feel like it was money well spent. Geoff replaced everything but the door itself.
- Dan Pelfrey
Springdale, OH
Arrived early as needed and on time! Careful explanations, cheerful technician, job done in good time.
- Carolyn Nightingale
Walnut Hills, OH
Quick service, Reliable, Good Communication, Transparency
- Mona Choueiry
Taylor Mill, KY
Geoffrey wad very polite and a very efficient worker. We needed our house to be quite and he worked hard to accommodate that while completing the work.
- Tyler Ulm
Loveland, OH
Came out to a busted spring and needed whole system replaced. Tech was great and they came out within an hour on Sunday morning, Mother’s Day. Everything looks and works great. Wish I was a bit more diligent looking at pricing because it seems even with it being a holiday Sunday, most sources are saying I overpaid nearly $750-$1000. Great, speedy service and awesome tech overall.
- Chad Hoeffler
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Technician: Geoffrey Grouse
Terrace Park, OH
The overall experience at Precision Overhead Garage Door Service was fantastic. My call was handled incredibly professionally, and a technician was at my house within an hour which is remarkable. Geoff Grouse specifically offered to pick up a coffee for me while he was filling up on gas on the way which was an added layer of customer service that I thought was fantastic. Geoff was thorough, explained why he made the specific recommendations he did, and then performed the job swiftly. We really appreciate the level of professionalism, service, and we will look to use Precision again in the future should we need support!
- Ian & Allison Smith
Aurora, IN
The torsion spring broke on my garage door. I called several other garage door companies and was not able to get a prompt repair scheduled. I called Precision Garage Door as a first time customer and was very pleasantly surprised when they could get to my repair in just a couple of hours. The repair person, Geoffrey, was actually a little earlier than anticipated, which I appreciated since I had some errands to run and couldn’t get my car out of the garage. Geoffrey was very professional. With the timely repair and the professionalism of the phone scheduler and repair person, I will be a repeat customer whenever garage door services are needed.
- Barry Hussung
White Oak, OH
Geoffrey Grouse at Precision Garage Door is outstanding. My spring snapped and the rollers were shot — completely stuck. Geoffrey arrived the same day I called, diagnosed everything quickly, and walked me through exactly what needed to be fixed with zero sales pressure. He had all the parts on hand, knocked out the spring and roller replacement efficiently, and the door runs smoother and quieter than it has in years. Professional, knowledgeable, and genuinely respectful of your time and home. Geoffrey is an absolute credit to this company — highly recommend!
- Kevin Scherpenberg
Bethel, OH
Geoff did a great job quoting me options and was very prompt and personable.
- Zack Scheer
Fort Wright, KY
Knowledgeable and professional. No pressure and answered all questions. Very good experience and would highly recommend Geoff.
- Bryon Graham
Greenhills, OH
Precision Garage Door Company sent Geoffrey Grouse, a technician, to my home within an hour of my phone call. I had a very old opener that stopped working. Jeff explained what caused the problem and the recommended options and price points with no sales pressure. I had all the moving parts replaced, including the spring and a new belt driven closer. It is very quiet and much safer. I am completely satisfied with my experience dealing with Precision Door, Geoffrey Grouse, the technician, and I highly recommend them!
- Russell C.
Anderson Township, OH
Friendly. Hard working, Quiet, completed job in time he quoted. Explained everything to us. No surprises. Would highly recommend. Thankyou.
- Larry Weaver
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Technician: Geoffrey Grouse
Cleves, OH
Extremely nice and well mannered clean truck and organized love the respect he gave me
- Dean R Callon Sr
I had a great experience with Precision Overhead Garage Door Repair. Our garage door broke unexpectedly, and they had someone out within 48 hours (it could have been even sooner, but I had scheduling conflicts). The technician was friendly, professional, and arrived right on time. He explained everything clearly and provided three repair options at different price points without any pressure. Once we made our decision, he completed the repair the same day in under two hours. The service was efficient. It wasn't the cheapest repair, but it was absolutely worth the price for the service and peace of mind. Highly recommend!
- Amanda Schirmang