1(888) 526-4587

Read what people are saying
about Precision Garage Door in:

Batavia, OH

Precision Garage Door of Cincinnati
has received 29 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

Technician, Brad Riley, was professional and capable. Being older garage door springs etc., it was a small challenge. Glad I didnt try to replace the springs myself.

-

Brad Riley Service Provided:
Broken Garage Door Spring Repair

Technician: Brad Riley
Review:

Amazing service!! Couldn’t ask for better. My tech was Robert B. He really knows his craft very well. This company is doing something right to have employees like Robert wanting to work for them. I couldn’t say enough good things about the service work completed.

-

Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Precision was quick to come out (within 2 hours) and was quick to do the repair (within 45 minutes of starting). All very good. My biggest issue is with pricing. $500 to install parts that retail for less than $150. I was told that they don't charge for labor, but that is not really true, as it is obviously built into their pricing. My other issue is that even though the only part broken was the spring, I was told that the minimum job was to replace the Spring, the bearing and the cables (tacking on about $200 for parts that retail for maybe $25). I later contacted other companies for the other garage door and got bids of $286 and $337 for the same job and could save even more by not being required to replace the bearing and cables. I was supposed to receive, by email, within 24 hours, according to the technician, warranty information. I'm still waiting. Why not provide a paper copy when the work was performed? Also the manager from Precision had emailed and was supposed to be calling me. It is now a week gone by and no phone call. Maybe before going with Precision, contact some other companies first to get a fair price. That's my suggestion.

-

Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Technician: Robert Bongiorno
Review:

Excellent Job fixing my Garage. Very Quick and efficient and customer friendly. Would gladly use them again if needed.

-

Service Provided:
Garage Door Repair

Review:

Had Brian install a new door last year. Couldn't ask for any more courteous reliable and knowledgeable service person. Notifications were timely and factual. Hard to get companies to commit to a time and keep their commitment. Have recommended you guys to others.

-

Service Provided:
Garage Door Opener Repair

Review:

Brian Payne Replaced springs, rollers, and a garage door opener. He was very professional, efficient and polite doing all the work required. What a great experience. Precision Door fortunate to have him working with them. Brian a thank you Best Regards Tom Lindner Thanks

-

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

The tech, Brandon, did a professional job and was friendly. We would definitely recommend Precision Door Service.

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your company responded to our needs in a very timely manner. Brent was our tech and we could not have asked for a better man for the job. He works quickly, is very neat and cleans up after himself quite well. He took his time with us to explain all the workings of our new garage door opener and even reprogrammed the buttons in my wife's car to open the garage door. We highly recommend your company.

-

David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Lead Technician : David Allen
Review:

David was our technician and he walked us through the issues we were having with our opener. He explained to us the need for proper spring strengths and took care of everything in one visit. Top notch company and Techs.

-

David Allen Service Provided:
Garage Door Opener Install

Product:
Opener

Lead Technician : David Allen
Review:

Jake came out and repaired my garage door opener that i thought was wore out. Put new safety sensors on and lubed door. It is working like new did a great job Same day service on a Saturday Thanks Jake

-

Jake Huntress Service Provided:
Garage Door Opener Repair

Management: Jake Huntress
Review:

Yes, I was pleased with the service I received today... Very professional!!! Thank you!

-

David Allen Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Lead Technician : David Allen
Review:

Dear, I really appreciate your help, garage door perfect to our kids from orto school years it worthed, the technician very friendly, he aslo offer to us some coffee when he ready to arrive Thank you very much

-

David Allen Service Provided:
Garage Door Opener Install

Lead Technician : David Allen
Review:

My technician was Brett Sackenheim and he could not have been a bigger help. Our entire opening system went out because the garage door was too heavy to function on the old system prior owners installed, Brett walked me through what could be done to replace it all and how much and once he did all that he stayed to install same day. From showing up to assess the problem all the way through installing every part except the door was an under 3 hour process. Highly recommend his service

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very polite and professional. Knew what he was doing. Very happy with the service. He was in and out in like 45 minutes.

-

Service Provided:
Garage Door Repair

Review:

I called Precision Door due to a broken spring. They scheduled someone to come out within a few hours of my call. Justin B. called to let me know he was on his way and arrived even earlier than scheduled, which was great. He was friendly, courteous and even shook my hand when introducing himself. I advised Justin that Precision had installed the door about 7 years ago and thought we had a lifetime warranty on the spring. They had upgraded their systems since and did not have records that old. However, I found the original paperwork, and Justin honored that and did not charge me a thing. He completed the work very fast and even did extra things like replacing a light bulb in the garage door opener. Justin made the whole experience great and will make me remain a loyal to Precision Door. Thank you for great service!!

-

Service Provided:
Broken Garage Door Spring Repair

Review:

Justin did a great job for us, he was very polite and explained everything. Would definitely have him back again.

-

A Response from: Precision Cincinnati Team

Thanks for the 5 stars Charles, with the new torsion springs and nylon rollers your door should well for quite a while!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Justin was personable, knowledgeable, door worked well after the repair. I'm still waiting for my emailed receipt snd a copy of the estimates I received verbally. Please send those items, Received a checlist only. Giving 3 stars because of waiting for receipt.

-

A Response from: Precision Cincinnati Team

Hello John, We are happy you took time to leave a review and that you were satisfied with our technician and his work. We apologize that there was an issue with the receipts, according to our system they did take a little longer to send than is typical. They processed the following business day, let us know if there's anything else you ever need.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great young man very friendly and knowledgeable

-

Service Provided:
Garage Door Repair

Review:

I contacted Precision yesterday morning for help with three different garage door issues I was having. They were quick to call me back and. scheduled a person to come out today. Kevin was incredibly prompt, very friendly and thorough. I had an issue with one of my keypads and, despite it being not a simple fix, he persisted and figured out a solution. I wish that every home. repair service I had to deal with was this awesome! Kudos to Kevin and Precision door.... you have been amazing! I will highly recommend you to anyone I know who has garage door issues in the future.

-

Service Provided:
Garage Door Repair

Review:

I called this morning about an issue with my garage door opener, we had a chain drive and it was only 2 years old. Ray came out within 1 hour from us calling and he had a new belt drive put in and it only took him an hour. I am very impressed with the service and lifetime warranty and no service fee! This belt drive is so quiet and I love it. Thanks for doing such a good job and I will definitely recommend this company for anyone needing help with their garage.

-

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The technician was totally professional. He did a great job. My garage door now opens and shuts smoothly and quietly. Thank you so much. He replaced cables, rollers, bearings, and the two rusted out roller holders on the bottom. I am very pleased

-

Service Provided:
Garage Door Repair

Product:
Cables

Review:

George was very friendly. Arrived on time and replaced springs in 40 minutes. Works great.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician was very personable and knowledgeable. We were able to get the garage door repaired the same day(within a couple of hours of making the call). Terry did a wonderful job and we would not hesitate to use this company again and would refer friends and neighbors . Definitely rated 5 stars

-

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Excellent service.Terry the technician did a great job!

-

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

The gentleman who inspected and made the needed spring adjustment arrived promptly when expected, was friendly and professional, and was efficient. I was very impressed. Plus, I received service the same day I called.

-

A Response from: Precision Cincinnati Team

Linda Hudson, Thanks for your review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

A big shout out to George ! He arrived on time, ready to work and very knowledgeable. He completed the work in little to no time and did a great job! I chose your company in a slit decision just this morning. I saw the reviews and can now say they are accurate. Thank you for your great work George!

-

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Kevin was our door technician and we are very satisfied with him and his service work. He arrived at the scheduled appointment time and even called 15 minutes before arrival to let us know when he would arrive. He looked over our situation and explained what he would do to fix it. He got right to work and quickly took care of our repairs. We were very impressed with Kevin and Precision Door and will not hesitate to call them again.

-

A Response from: John

We are glad that you are satisfied with your service from precision door. If you have any questions regarding your garage door repair, do not hesitate to call. and thank you for the 5 star review.

Service Provided:
Broken Garage Door Spring Repair

Review:

Austin was fantastic and gave GREAT customer service. He is definitely the type of person that you want on the front lines representing your company.

-

A Response from: John

Thank you for the great review for Precision Garage door as well as Austin.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Austin was so very kind, knowledgable, efficient, explained everything to me, and I would most definitely recommend this company to everyone in the community I live in. This company was recommended to me by my neighbors who had used the company last year.

-

Service Provided:
Garage Door Repair

Product:
Springs

Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216