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Read what people are saying
about Precision Garage Door in:

Batavia, OH

Precision Garage Door of Cincinnati
has received 43 reviews, averaging 4.79 Stars:
1 2 3 4 5
Review:

David was very helpful and explained the situation of our garage door very well. And your company came out very quickly to replace the door. They finished the job very quick too. The door looks really nice.Hopefully it will last us a long time. Thank you. Bob Ervin

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David Allen Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: David Allen
Review:

Service for my garage door was excellent. Jonathan was very friendly and knowledgeable about the service.Thank you Cindy

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Jonathan Guffey
Review:

Very pleased from the original service call for a broken spring. To replacing all the rollers and tuning the door. A frayed cable was missed at that time but after notifying the issued it was fixed very quickly. Fast forward to today noticed cable was frayed again and found cable rubbing mounting bracket . Johnathan came and quickly and professionally fixed the problem. Very happy with the timely and professional repair. Highly recommend your services whenever I can.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Cables

Technician: Jonathan Guffey
Review:

Jonathan did a great job Very professional friendly guy I highly recommend him for future work!!

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jonathan Guffey
Review:

David Eilers was very professional, polite, and informative.

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: David Eilers
Review:

I had excellent service from precision. My technician, Christopher was a very capable technician. He asked me a number of questions at the outset to determine my historical use, preferences and specifics concerning my garage door opener. He was very cordial and personable and made the repairs in 100° heat seem routine. He completed his analysis and then showed me cost proposals, so I knew exactly what I was agreeing to. He answered all my questions and completed his repair work with a complete review of how the garage door opener should work. He exceeded my expectations, and I would certainly request his assistance if that was necessary in the future. He represents your company in an excellent manner. Thank you, Christopher.

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Christopher Woods Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Christopher Woods
Review:

Five star, Jonathan was professional and courteous . The work was done timely and professionally

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Guffey
Review:

Tried to sell us a new opener stating no parts available for current model, said our spring was broken and new rollers needed. Quoted $2400+ dollars for all of it. Called another company, they repaired current opener and adjusted the tension on the spring. Total was $255. Deceptive business practices. You should be ashamed of yourselves!

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Service Provided:
Garage Door Opener Repair

Review:

Johnathan did an outstanding job as my service technician. Great communication throughout the process and I felt that my needs and concerned were fully addressed. It was obvious that Johnathan takes great pride in his work and I was impressed with repairs made on my garage door. Would recommend to my friend's and family.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Guffey
Review:

Jack was very nice & courteous. He also did a professional job installing a new spring on my garage door.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

David E. was very knowledgeable and friendly! Solved the issue fast and helped me understand what went wrong. Great service!

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

If you want the best, call Precision Overhead Garage Door Services! Technician, David, did an awesome job installing my new Garage door Opener. He also found and replaced some incorrect wiring that was connected to my old garage door opener making it safer. Left the work area clean and neat. I highly recommend this company for all your Garage door needs.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

Service Technician David did an outstanding job. Our garage door springs and mechanism was 17 years old and never serviced since that date. It finally failed. He replaced the springs, bearing, and rollers. Tested it and it works like new. I recommend David Eilers to all future customers. Courteous, explains everything and works diligently. He called me several times before the repair to update arrival time. Precision Garage Door is extremely responsive. I called and they provided service the same day. Amazing response time. It was a pleasure to get a courteous live agent immediately. She was very effective too. Well done by all and thank you. I’ll use Precision again.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

On time and very professional. I am very satisfied with the work that was done. Highly recommend this company if you need repair work done.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Technician, Brad Riley, was professional and capable. Being older garage door springs etc., it was a small challenge. Glad I didnt try to replace the springs myself.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Amazing service!! Couldn’t ask for better. My tech was Robert B. He really knows his craft very well. This company is doing something right to have employees like Robert wanting to work for them. I couldn’t say enough good things about the service work completed.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision was quick to come out (within 2 hours) and was quick to do the repair (within 45 minutes of starting). All very good. My biggest issue is with pricing. $500 to install parts that retail for less than $150. I was told that they don't charge for labor, but that is not really true, as it is obviously built into their pricing. My other issue is that even though the only part broken was the spring, I was told that the minimum job was to replace the Spring, the bearing and the cables (tacking on about $200 for parts that retail for maybe $25). I later contacted other companies for the other garage door and got bids of $286 and $337 for the same job and could save even more by not being required to replace the bearing and cables. I was supposed to receive, by email, within 24 hours, according to the technician, warranty information. I'm still waiting. Why not provide a paper copy when the work was performed? Also the manager from Precision had emailed and was supposed to be calling me. It is now a week gone by and no phone call. Maybe before going with Precision, contact some other companies first to get a fair price. That's my suggestion.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent Job fixing my Garage. Very Quick and efficient and customer friendly. Would gladly use them again if needed.

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Service Provided:
Garage Door Repair

Review:

Had Brian install a new door last year. Couldn't ask for any more courteous reliable and knowledgeable service person. Notifications were timely and factual. Hard to get companies to commit to a time and keep their commitment. Have recommended you guys to others.

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Service Provided:
Garage Door Opener Repair

Review:

Brian Payne Replaced springs, rollers, and a garage door opener. He was very professional, efficient and polite doing all the work required. What a great experience. Precision Door fortunate to have him working with them. Brian a thank you Best Regards Tom Lindner Thanks

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

The tech, Brandon, did a professional job and was friendly. We would definitely recommend Precision Door Service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your company responded to our needs in a very timely manner. Brent was our tech and we could not have asked for a better man for the job. He works quickly, is very neat and cleans up after himself quite well. He took his time with us to explain all the workings of our new garage door opener and even reprogrammed the buttons in my wife's car to open the garage door. We highly recommend your company.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

David was our technician and he walked us through the issues we were having with our opener. He explained to us the need for proper spring strengths and took care of everything in one visit. Top notch company and Techs.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Opener

Manager: David Allen
Review:

Jake came out and repaired my garage door opener that i thought was wore out. Put new safety sensors on and lubed door. It is working like new did a great job Same day service on a Saturday Thanks Jake

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Service Provided:
Garage Door Opener Repair

Review:

Yes, I was pleased with the service I received today... Very professional!!! Thank you!

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David Allen Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Manager: David Allen
Review:

Dear, I really appreciate your help, garage door perfect to our kids from orto school years it worthed, the technician very friendly, he aslo offer to us some coffee when he ready to arrive Thank you very much

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David Allen Service Provided:
Garage Door Opener Install

Manager: David Allen
Review:

My technician was Brett Sackenheim and he could not have been a bigger help. Our entire opening system went out because the garage door was too heavy to function on the old system prior owners installed, Brett walked me through what could be done to replace it all and how much and once he did all that he stayed to install same day. From showing up to assess the problem all the way through installing every part except the door was an under 3 hour process. Highly recommend his service

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very polite and professional. Knew what he was doing. Very happy with the service. He was in and out in like 45 minutes.

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Service Provided:
Garage Door Repair

Review:

I called Precision Door due to a broken spring. They scheduled someone to come out within a few hours of my call. Justin B. called to let me know he was on his way and arrived even earlier than scheduled, which was great. He was friendly, courteous and even shook my hand when introducing himself. I advised Justin that Precision had installed the door about 7 years ago and thought we had a lifetime warranty on the spring. They had upgraded their systems since and did not have records that old. However, I found the original paperwork, and Justin honored that and did not charge me a thing. He completed the work very fast and even did extra things like replacing a light bulb in the garage door opener. Justin made the whole experience great and will make me remain a loyal to Precision Door. Thank you for great service!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Justin did a great job for us, he was very polite and explained everything. Would definitely have him back again.

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A Response from: Precision Cincinnati Team

Thanks for the 5 stars Charles, with the new torsion springs and nylon rollers your door should well for quite a while!

Service Provided:
Garage Door Repair

Product:
Springs

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042