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about Precision Garage Door in:
Deer Park, OH
Precision Garage Door of Cincinnatihas received 21 reviews, averaging 4.71 Stars:
Deer Park, OH
Deer Park, OH
Mr. Jonathan Guffy was very professional. After determining what was causing our garage door not to function correctly, Jonathan informed us what the problem was as well as our options and the cost. We chose Precision before and when the need arise again, we plan on calling them again.
- Charlotte Jones
Deer Park, OH
Brian did a terrific job!
- Tom Kitchen
Product:
Deer Park, OH
We highly recommend this business. We were very impressed with John's professionalism. Not only was his product knowledge and service outstanding, he was very friendly and explained everything with details that we could easily understand. The pricing is fair and transparent, and John offered options to fit any budget. The product quality and service exceeded our expectations. We have multi garages and although we only planned to have one door serviced, John offered options for upgrading and replacing two older doors on a different garage. We could not be more pleased, and look forward to seeing John in the near future for the additional install.
- Amy Mason
Product:
Technician: Jonathan Guffey
Deer Park, OH
Technicians were professional and helpful. They explained everything they found as a problem with my garage and provided me with three options to solve the problem. They kept me informed as to what was being done and upon completion of the job thoroughly explained what had been completed. They were quick to help me set up my new keypad, remote in my car and the app for my phone. They also showed me all of the new parts that had been installed and answered any questions I had. I was extremely pleased with this service and the technicians and would highly recommend Precision Door.
- Suzanne Voos
Product:
Technician: David Eilers
Deer Park, OH
Because they came out the same day for no extra fee.
- Julie Behan
Product:
Deer Park, OH
Precision is a very professional organization, from the scheduler who takes your original call and notes all pertinent information and documents it in writing. I received a confirmation via text that my technician would be Jonathan and it included his picture and a brief bio. He was very amiable, knowledgeable and skilled. The work was completed quickly with very high quality components. You get what you pay for, so their fees are expensive, but, in my opinion, they're worth it.
- Jerry Rice
Deer Park, OH
David was very professional and knowledgeable. He was able to repair rather than replace the door, which saved me both money and time.
- Nelson Horseman
Deer Park, OH
The first service person I think was confused. He walked around a lot with IPAD in hand and seemed to be talking to someone with ear piece and a hidden mike. After an hour of pacing he put in a new spring above the front of the garage door. A nice young fellow but appeared lost with the mechanical issues. Johnathan, who came the next day, knew what he had to do and got right to work. He replaced and installed the new parts of the operator and its parts immediately. This took some time and he gave it a great effort. I was impressed with his workmanship. He is a wonderful worker.
- George Marklay
Product:
Technician: Jonathan Guffey
Deer Park, OH
Dave and Jon/Jonathan arrived to check out why our garage door was not fully closing. They were personable and friendly, as well and efficient, fixing the door quickly. And since the door was still under warrantee---no charge.
- William Hoffman
Deer Park, OH
Because of the snow, my garage door was stuck to the ground when I tried to open it, and it made a loud cracking sound. I saw a metal brace hanging and thought that it had just come loose. When your man came and checked, he said after questioning me about the number of times I opened it each day, how old it was; that it needed new cables and the cheapest estimate was 683.00 to make it useable and to repair over 800.00. We needed to just open the door to get the car out and would decide about the repairs the next day, since we had a doctor's appointment the following day. We paid 105.00 for the service call. We called another repair shop, Mike's, and the man arrived within the hour and told me that the metal brace that I had shown your person, had popped loose and just needed to be screwed back on. He stated that my cables looked new, which they did, and that was all that was needed. There was no charge except for the service, which was $70.00. I only wish I had called them first.
- Larry Cox
Hello Larry, We are sorry your experience with Precision was not what you expected. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendations based on safety, cost-effectiveness, and value to each individual customer. Your door had additional issues our technician felt should be addressed to prevent future problems, and we were confident simply reattaching the damaged piece rather than repairing what lead to the damage would not be an effective long-term solution for you. Although we are happy our technician got the door open so you could make your appointment, we are sorry you were unhappy with our service. Please don't hesitate to give us a call if you'd like to discuss the reasoning behind the repairs our technician recommended or speak to a manager about your experience.
Deer Park, OH
My husband and I are very pleased with the installation of a new garage door opener system by Precision. The service we purchased comes with a great warranty. Brian, the technician, was professional friendly, and knowledgeable. He answered all of our questions.
- Maria Koegel
Product:
Deer Park, OH
David went above and beyond to make sure we were satisfied with every aspect of the installation. We are very happy with the whole product, including the smooth and quiet operation, the attractiveness of this door, the motion-detection light, improved keyless entry, the increased comfort of the garage due to having an insulated door, and the lifetime warranty. I was pleasantly surprised by what an improved look this gave our house. Worth every penny.
- Peg Niehaus
Product:
Deer Park, OH
First class all the way. Arrived on time, quickly identified the problem and offered a good solution. Robert Bongiorno was friendly, knowledgeable and knew what to do to resolve our problem.
- Ted Barrett
Product:
Deer Park, OH
I called Precision Garage Doors to replace my garage doors' broken spring. They advertised same day service, but I didn't get that. However, they sent me an excellent technician and I am very pleased and satisfied with the work done. The technician, Will Izera, did an outstanding job. He was professional, personable, and pleasant to talk to. I felt comfortable having him in my home and I really enjoyed talking with him as he worked. I don't know much about garage doors, springs, and openers but Will made what he was doing look easy. He explained the parts, the mechanical workings of the door and the options Precision Garage Doors could offer me. Since I had never had my garage door serviced since I had it installed in the 1990's, I chose to have a complete overhaul of the door. Before Will's overhaul, my garage door would squeak, click, and make a popping noise when it opened or closed. After the overhaul, my garage door is operating as smoothly and quietly as if it was brand new. I am very pleased with the service and really impressed with my technician, Will Izera. He is quite a young man. As a side note, Will has convinced me of the value of getting a smartphone. I'm an elderly retiree and have never saw the need to own a smartphone. Wil explained the advantages of being able to control my garage door, and other devises, with various smartphone applications. He made a lot of sense to me, and I now feel like I'm ready to take the smartphone plunge. Thanks Will!
- James Carpenter
Deer Park, OH
Picked because of Overhead Door recognition factor. Had new springs put on by Brian. He was polite and knowledgeable, called before hand to let us know his arrival time and was spot on. His work ethic was great and was finished very quickly with explanation for what he needed to do and what parts needed replaced to do it correctly. Great guy and did not want to cut corners.
- Raymond Wind
Product:
Deer Park, OH
I chose Precision because the maintenance phone number was on a lable of my door opener installed before I bought the property. I Googled for reviews and was pleased. Still, one never knows if these reviews are true. Beginning with the bio introduction and photo of Will, the tech who was to keep the appointment, to the completion of the repair, I'm sorry I couldn't give 10 stars to my review. Courtesy, respect, knowledge, over and above performance is high on the list for this rating. If Will is a true representative, you have a quality company to be trusted. Don't ever lose him.
- Barbara Laughlin
Deer Park, OH
Thank you for the great job!
- Natalie Shiposh
Product:
Deer Park, OH
Repair tech Tanner was early for the appointment and called to confirm this would be OK. He provided multiple service options and explained not only the options/what was included but also other reccomended preventative maintenance. He went through the breakdown top to bottom so I understood what happened and repaired the door quickly. A+ service!
- Drew Wenrich
Product:
Deer Park, OH
Justin was very professional. Fast service.
- Roy Davies
Thanks for the chance to serve you, Roy. We appreciate the 5 stars as well
Product:
Deer Park, OH
I used Home Advisor to find you. I liked how quick and easy it was to book an appointment. The technician was on time, very personable and explained what he was doing to fix the door and what caused the problem.
- Jeanette Smith
We love our Home Advisor customers! Thank you for the kind words and the great review.
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
I was told tech would be here between 10-12. David called at 9:50 to tell me he was finishing up the previous job and he would call route, which he did. David and Anthony asked me numerous questions, evaluated the problem and then gave me option with explanations of each. They installed, cleaned up and showed me how to operate each function. I was very impressed with their courteous manner and complete knowledge of product.
- Beth Brozzart