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Kevin, my serviceman, was on time and courteous. He analyzed the problem and gave me a few options. He installed the option I chose and tested it, showing me what to expect. He worked steadily through very cold temps and finished in less than an hour. I knew about Precision because of past service several years ago. I am quite pleased with the final product.

- David Jacobs

Keon Tillman was the technician who installed our Garage Door. He called before to inform me when he will be arriving. He even sent a bio on himself and his picture. He even asked me if I wanted a coffee. He did an outstanding job on the installation and my wife and I were very pleased with the finished work. He cleaned up after the work was finished, and was very easy to talk to. I would highly recommend Keon and Precision for Garage Doors.

- Mike Sears

Today I had the opportunity to receive at my house the technician Geoffrey Grouse from Precision Overhead Garage Door Service of Cincinnati. He replaced the motors, and other pieces of my garage doors and the service was perfect, with great quality and a good price. Therefore, I recommend the Precision company for my friends and neighbors for any needs about overhead garage door service.

- Aurelio Zoelner Dallarosa

Professional service - Kevin was very nice and completed work in a timely manner.

- Jane Goedde

Technician was friendly and knowledgeable. He took care of our issue and the door is working very well.

- Michael Spalding

Geoffrey came before time and timely performed the maintenance of our garage door. The Precision Door has been servicing out the door for the last 18-years. We are happy with their service track record.

- Divaker Choubey

We needed garage door service late on a Friday afternoon - so grateful to Precision Garage Door Service for responding so promptly and the very friendly visit from your technicial, Seth Boyers. He quickly took care of the primary problem (locked garage door with no other way in) and gave us some very good suggestions on future maintenance. We will be getting back in touch to schedule another visit to take care of the necessary work on this very old mechanism. Seth was great and very patient with MOm and Dad with all explanations. Thanks again for your very good, prompt service. Judith Flechsig 3755 N. Berkley Circle Cinci, OH 45036

- Timothy Flechsig

Our technician, Jimmy arrived on time and was exceptionally courteous. He clearly explained multiple repair options without pressure to choose a specific one. Once we made our decision, he completed the repairs within the promised timeframe, delivering quality service throughout.

- Doug Deal

Seth did an assessment well but we felt your company was focused on expensive fixes. In the end he did nothing to remedy our squeaky garage door and instead proposed over $2000 of work as the cheapest option. We will not use your company again.

- Cathy Penn

Great service! David E was awesome.

- C. A.

Precision gave me a same-day appointment and even came earlier than expected to help with my garage door issue. Justin answered my questions honestly, gave a thorough inspection with great explanations of the problems, and provided me with a reasonable solution. I will definitely rely on them again. Thanks!

- Kate

Great service, everything was explained in detail of what was needed to repair my garage door. Will call them again if needed.

- Frank Butler

Tech was friendly and knowledgeable.

- Michael Spalding

David and Jimmy did an excellent job! They met all my needs and then some. All the Best - Mark

- Mark Radel

We have used Precision Door for many years. We had an emergency arise, and they came out quickly and took care of the problem. Jonathan was on time, courteous and took care of he issue. I highly recommend these folks!

- Bob Brown

Good service, friendly and fast.

- David Toombs

Job was done well but I felt like I was trying to be sold more than I needed. I had to make the same repair a few years ago before I had a new door installed and it was a couple hundred dollars less so I don’t know if it is inflation or something else. At least I can get my cars out!!!

- Melissa Kershner

I had a great experience with Precision for my garage door. Scheduling an appointment was quick and easy. Justin was on time and clearly explained the problems with my garage door and how to fix it. He was quick with the refurbishment and did an excellent job. I'm really happy with how everything turned out!

- Kate Schweikert

Blue book. The experience was absolutely top notch! David was very professional and informative. He provided options and didn't push me like some companies do. I would highly recommend Precision and will be asking them to replace my garage door opener in the near future. I can now at least, open and shut my garage door easily thanks to his excellent work in balancing the door and the mechanisms that make it operate easily.

- Leah Wilson

I was told tech would be here between 10-12. David called at 9:50 to tell me he was finishing up the previous job and he would call route, which he did. David and Anthony asked me numerous questions, evaluated the problem and then gave me option with explanations of each. They installed, cleaned up and showed me how to operate each function. I was very impressed with their courteous manner and complete knowledge of product.

- Beth Brozzart

Mr. Jonathan Guffy was very professional. After determining what was causing our garage door not to function correctly, Jonathan informed us what the problem was as well as our options and the cost. We chose Precision before and when the need arise again, we plan on calling them again.

- Charlotte Jones

Brian did a terrific job!

- Tom Kitchen

We highly recommend this business. We were very impressed with John's professionalism. Not only was his product knowledge and service outstanding, he was very friendly and explained everything with details that we could easily understand. The pricing is fair and transparent, and John offered options to fit any budget. The product quality and service exceeded our expectations. We have multi garages and although we only planned to have one door serviced, John offered options for upgrading and replacing two older doors on a different garage. We could not be more pleased, and look forward to seeing John in the near future for the additional install.

- Amy Mason

Technicians were professional and helpful. They explained everything they found as a problem with my garage and provided me with three options to solve the problem. They kept me informed as to what was being done and upon completion of the job thoroughly explained what had been completed. They were quick to help me set up my new keypad, remote in my car and the app for my phone. They also showed me all of the new parts that had been installed and answered any questions I had. I was extremely pleased with this service and the technicians and would highly recommend Precision Door.

- Suzanne Voos

Because they came out the same day for no extra fee.

- Julie Behan

Precision is a very professional organization, from the scheduler who takes your original call and notes all pertinent information and documents it in writing. I received a confirmation via text that my technician would be Jonathan and it included his picture and a brief bio. He was very amiable, knowledgeable and skilled. The work was completed quickly with very high quality components. You get what you pay for, so their fees are expensive, but, in my opinion, they're worth it.

- Jerry Rice

David was very professional and knowledgeable. He was able to repair rather than replace the door, which saved me both money and time.

- Nelson Horseman

The first service person I think was confused. He walked around a lot with IPAD in hand and seemed to be talking to someone with ear piece and a hidden mike. After an hour of pacing he put in a new spring above the front of the garage door. A nice young fellow but appeared lost with the mechanical issues. Johnathan, who came the next day, knew what he had to do and got right to work. He replaced and installed the new parts of the operator and its parts immediately. This took some time and he gave it a great effort. I was impressed with his workmanship. He is a wonderful worker.

- George Marklay

Dave and Jon/Jonathan arrived to check out why our garage door was not fully closing. They were personable and friendly, as well and efficient, fixing the door quickly. And since the door was still under warrantee---no charge.

- William Hoffman

Because of the snow, my garage door was stuck to the ground when I tried to open it, and it made a loud cracking sound. I saw a metal brace hanging and thought that it had just come loose. When your man came and checked, he said after questioning me about the number of times I opened it each day, how old it was; that it needed new cables and the cheapest estimate was 683.00 to make it useable and to repair over 800.00. We needed to just open the door to get the car out and would decide about the repairs the next day, since we had a doctor's appointment the following day. We paid 105.00 for the service call. We called another repair shop, Mike's, and the man arrived within the hour and told me that the metal brace that I had shown your person, had popped loose and just needed to be screwed back on. He stated that my cables looked new, which they did, and that was all that was needed. There was no charge except for the service, which was $70.00. I only wish I had called them first.

- Larry Cox

Hello Larry, We are sorry your experience with Precision was not what you expected. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendations based on safety, cost-effectiveness, and value to each individual customer. Your door had additional issues our technician felt should be addressed to prevent future problems, and we were confident simply reattaching the damaged piece rather than repairing what lead to the damage would not be an effective long-term solution for you. Although we are happy our technician got the door open so you could make your appointment, we are sorry you were unhappy with our service. Please don't hesitate to give us a call if you'd like to discuss the reasoning behind the repairs our technician recommended or speak to a manager about your experience.