In short: Well done Jonathan. From requesting a service call online, to the actual repair this was a good experience. Good communications via text messages and phone calls. Jonathan Guffey is a knowledgeable professional service tech. Conducted a complete assessment of the system. Identified the problem and proposed a number of repair options. Complete, efficient, and thorough. Addressed all our concerns. A reasonable price. An easy recommendation.

- D. Chadwick

Jonathan was very prompt, friendly and knowledgeable. I would highly recommend Precision and Jonathan to anyone in need of garage door service!!

- David Neary

Jonathon came out to give us a quote on replacing our garage doors. We are waiting for the additional quotes, but if we were only going off customer service, Jonathon would be the one! Very professional.

- Sara Frankel

I was familiar with Precision from the commercials. I can attest that my experience today proves Precision is as good as advertised. Jonathan reached out and kept in touch before our appointment time and showed up on time. He explained what the issue was and offered the different options I had to repair it. He is knowledgeable and friendly and I’m very satisfied with the service and cost. Thank you!

- Cynthia Givens

The technician, Jonathan, was very prompt, communicated clearly his arrival time, the issues with the garage door and the solution he proposed. He explained clearly what was done, as well as how to operate the new system, up to and including setting up the app on my phone and showing how to set up my husband's. Much appreciated the service on this terrible cold and snowy day.

- Radu Zidarescu

The reviews from customers speaking highly about the company.

- Terry Holly

Jonathon did a great job. Explained everything in detail and definitely takes pride in his work. Thank you for your prompt and professional service!

- Rick Diver

We had excellent service from the first call making our appt and Johnathon Guffy (installer) communicating his arrival. Johnathon was so informative and patient with my elderly mother and explained everything so kindly to her. And very professional. Hard to find people who are like this these days. Johnathon did amazing and would highly recommend THIS COMPANY and Johnathon Guffy

- Toria Begle

Jonathan, came to our home and was our service guy he was very nice and professional very knowledgeable. We will use Precision again.

- Laurence Hall

Very knowledgeable and gave several options for repair. On time and personable technician

- Brad Ford

Service was fast, same-day, & informative

- Michael Melito

I called and got a great technician out the next day. Jonathan let me know he was on the way. Great communication and very courteous. He and Harley did a great job installing the new openers and explaining the operation with me afterward, including having me set the code for the outside keypads. They also assessed other parts that needed to be replaced after 15+ years. Highly recommended!

- Mark Graban

I hit recommendation from a neighbor who had you work on there garage and said you did a great job. Your technician was here on time and sent bio before he arrived. My garage door was fixed quickly and efficiently. Overall a great job

- Lori Copeland

I selected Precision for their response time and quality of products. The technician assigned to the project was Jonathan Guffey and he was prompt, professional and knowledgeable. Also, a thank you to Christopher Woods who assisted on the project to complete in a timely manner. My expectations were exceeded!

- Doug B

Jonathan did a great job. I was very impressed with his work and attitude, you can tell when a person really loves their job he showed me all the bad parts when he put the new parts on and he had answers for everything that he did. I appreciate the hard work and I’ll be back.

- Tim Crowley

Called and had same day service to repair door & replace opener. Jonathan G. was efficient, professional, friendly, and answered all questions. He explained in detail all of our repair options for us to decide which option to repair our garage door. Key point for us was same day service and having parts on truck.

- Nick B

I chose Precision Garage Door Service after my garage door cable came loose on one side causing an imbalance resulting in a non-functional garage door. This happened at approximately 6pm. I started researching garage repairs and came to Precision Garage Door Service on Google maps and was impressed by their reviews and ratings. I was able to quickly and easily book an appointment the very next morning between 8am-10am using their website. Jon, the technician came out and gave a thorough inspection and provided detailed insights into what went wrong and what his recommendations are in a way that someone that knows nothing of garage doors could understand. Due to the age of the components he replaced all of them and Precision has an option for a lifetime warranty which gives great peace of mind if future problems arise. I'd highly recommend Precision if you have any garage repair needs. They offered competitive prices compared to others but surpassed expectations in terms of quality and timeliness. Thanks again!!

- Jacob Gibson

The job that John did really shocked us for the garage door was in better shape when he was finished than when the garage door was first installed 13 years ago. We love that it is so quiet and runs so smooth.

- Nace Brady

Everything went GREAT. Gentleman showed up on time, was knowledgeable, did repair.

- jim heffron

I was able to have service within 12 hours of my call. The technician phoned ahead to let me know when he would arrive and he was prompt, courteous and reliable. After his inspection the serviceman informed me of the necessary repairs for my approval and then went on about his work to alleviate the garage door issues. I am very happy with this service and will recommend it to everyone!

- David Kling

Jonathan did an absolute terrific job repairing our garage door. He informed us of what was wrong and what our options were. The folks at Precision were professional and are highly recommended for all of your garage door repair needs.

- Brad Good

Great service, Jonathan was very quick, professional and his communication was superb.

- Jeremy Saner

Precision Door impressed me when I called them with questions about my broken garage door. Setting up the appointment was easy. Explained to me about the charges and set up the appointment with ease. When Jonathan came to my home he called a head and arrived on time. He asked what was going on and he was so professional went over everything and gave me options on how to fix the problem. Explained in details everything. Fixed the door very quickly. Cleaned up the area no mess was left. I would recommend Precision Door to everyone especially Jonathan the technician.

- Sharon Ortlieb

Jonathon Guffey was my person that came. Phenomenal experience and on time. I can’t brag enough about this guy or the company!

- Dan Cantrell

Great service

- Brian Clary

Precision had repaired my garage door when we moved to Cincinnati in 2018. On of the rollers jumped out of the track and the door was stuck. It was late in the day but Precision sent a man out and within 30 minutes the door was fixed.

- James Nix

My remote only opened (it does not do that after the technician was here). He recommended a solution over $1,000. I know I can install a new panel myself for 1/4 of the price. Then came the surprise (maybe my fault that I did not read the ad more carefully) the estimate cost me $145 when i thought it would be free. For 10 minute! Then the biggest ripoff, if I used my credit card there is a 30 (thirty) % extra charge. It sounds like a ripoff business. Never call them!!!! Nothing was done but below I had to select a Service performed

- Thomas Deri

We initially called your company from an ad on tv and have heard good things about your service. We were pleasantly surprised at how quick we were given an appointment for service the next morning. Johnathan arrived and throughout fixing our door was very neat and clean and checked everything and then informed me that the circuit board was going bad but would probably last a year or two. I first thought he was trying to sell me something I didn’t need. Then after thinking about it, realized he was just giving me the facts. I decided to purchase the new opener so as to not worry about it in the future. I appreciate the service. You should be proud of Johnathan and the reputation that is portrayed.

- Robert Hathorn

Jon was so nice and informative! He explained all of our options and differences between them. Jon never pressured me and let me make my decision. Thanks Jon for all of your help.

- Chris Hines

Incredibly responsive and professional. Contacted them on a Sunday and they were here Monday. Technician Johnathon Guffey was very knowledgeable, professional and easy to work with. Prices are a little high but the speed and quality of the service was worth it to me.

- Mike Flannery