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Read what people are saying
about Precision Garage Door in:

Fort Mitchell, KY

Precision Garage Door of Cincinnati
has received 29 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Justin N was Awesome! Very knowledgeable and thorough. He started out by asking about the use of my garage doors that I have never thought about! He listened intently about the issues I was having and did a great job explaining the issues I had going on. He gave me several options for the repairs and did not push me toward the most expensive options. He had all materials on his truck to do all the repairs, and walked me through all his work. I can’t believe how quiet my doors are now! Scheduling online was easy and office personnel followed up quickly with a call. Great experience!

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Justin Napierala
Review:

Great, quick service

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Christopher Woods Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Christopher Woods
Review:

Christopher was very professional and friendly. He did a gray job of explaining to me his process and explaining the options available. The job took longer than expected due to the age of my house. However he also took the time to help me program the MyQ app and program the keypad. I was very pleased with the service provided.

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Christopher Woods Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Christopher Woods
Review:

David Allen and his partner installed two openers, new springs, new rollers, and control boxes. Both were professional and did an excellent job.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

This was a very positive experience for me from start to finish. Brian was extremely polite, effective, and efficient! He informed me of all he was doing and got my input where needed. He arrived on time and installed my garage door flawlessly! I highly recommend this company and particularly Brian for his professionalism and effectiveness! Thank you from this happy customer!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Scheduled an appointment online on a Sunday. Monday morning their technician Brian was at my house. Brian called prior to the appointment to confirm and sent a picture for safety. Problem diagnosed, repair quoted and door fixed within a few hours. Thanks Precision.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

First our response was excellent, They were my 3rd call and the others were very lax in their response and getting to me as needed. Precision came in a few hours. They even gave me follow up calls to keep me posted. Their technician was very polite and thorough with what was needed. Once we got the information we gave them the business. Once the work was finished he went back through giving me plenty of confidence the door was fixed properly. Our tech was very sharp and professional in every way. We have had homes for 50 plus years. This was the best encounter with all of the local companies. Our 5 star rating goes out to Precision. Their tech certainly earned our satisfaction and praise. We will return to Precision for any future work. Sincerely, Ken Moorhead

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

Justin did a great job ! He kept us up to date as to when he would arrive , explained everything. Went to work and did a terrific job! Once again went over things . He was very courteous and mannerly! We were impressed with Precision Door!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Polite, fast and good job

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Cables

Technician: Jonathan Guffey
Review:

Joe- As always your garage door products, service and life time warranty is the absolute best in the industry, hands down and bar none!!! Johnathan Guffey the installer for our new opener arrived within the scheduled time, he was professional, took time to explain the issue we had with our old 11 yr old opener and installed, programmed not just the opener but also the new key pad, remote opener’s for cars both new and reprogrammed the old ones, in addition to the manufacturer vehicle push button remote opener’s in our vehicles. He answered questions and wasted no time getting the job done. He also adjusted the springs on the garage door. Johnathan was very thorough, cleaned up all trash, and made sure we were happy with the install. Hands down the only garage door company my wife and I will recommend! Be proud of the employees you have working for you sir, they are top notch and represent your company very well!

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Jonathan Guffey Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jonathan Guffey
Review:

I requested service due to my door making noise during operation and the bottom seal falling apart. Jonathan was my technician and I couldn’t have been happier. He called me twice before arrival, keeping posted on his ETA and arrived right on time. He was awesome!!! He was courteous, polite, professional and FAST!! I’ll be asking for him by name the next time I need anything. Thank you

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Guffey
Review:

My experience with Precision Door Service has been a very positive one. David Erickson was the technician who installed a new motor and garage door remote openers. David was very pleasant to work with. He explained everything that was needed to be done before he even started to make corrections and did not leave until he was sure I understood what he had done. I am so glad I chose Precision. I will not hesitate calling Precision again when I need help.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Very professional

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Technician: David Eilers
Review:

Jonathan Guffey was professional and courteous. He did a great job and was able to get my door functioning correctly. Would not hesitate to use Precision again. I appreciate the effort.

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Jonathan Guffey Service Provided:
Broken Garage Door Spring Repair

Technician: Jonathan Guffey
Review:

Jonathan was friendly and professional. He did a very involved job in less than an hour and my garage door actually works better now than it did before the spring broke. He walked me through the different pricing options and was honest about what I needed and didn't. Much appreciated!

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Jonathan Guffey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Guffey
Review:

% Star Plus +. David was knowledgeable, through, great to work with. He pointed out what was a concern and possible problem, or about to be, and suggested solutions. Absolutely no pressure. He was professional and took away the old parts and cleaned up when all was done. I would definitely recommend PDS to family and friends and our neighborhood. A Very Pleased Customer.

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: David Eilers
Review:

I have used Precision before and was very pleased. This time I was very disappointed. My garage door is stuck in the closed position. I can't get it open. My lawn mower is in there and I need to get it out because my grass is out of control. The technician looked at it for 10 minutes and decided he would spend his time writing up a quote for a new door instead of opening the door. The "quote" was full of errors. He did not know the name brand of the door. It is clearly stamped on the handle "Clopay". He just listed it as an 8' X 7' door. It is in fact a custom size door 80" X 72"! He also sent me a text saying he finished some other jobs and could he come early? I called the company and asked them to send him a message to call me. He did and said " He was told that if we had an opening I wanted him to come early" ! Liar! I will not use Precision again and anyone I know will not!

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Service Provided:
Garage Door Repair

Review:

Precision installed my garage door opener about 2-1/2 years ago. A couple weeks ago it was sometimes not closing All the way - it would go partially down and then open up again. The technician today was Robert Bongiorno. He was absolutely wonderful. Very professional and knowledgeable. He told me about the App for my phone and I asked him if he would install it for me. He kindly took care of that and walked me through how to use it. I asked him if he would put new batteries in my two remotes which he also did for me. This was a wonderful experience and speaks very highly for the integrity of your company.

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Service Provided:
Garage Door Repair

Review:

I was having problems with my garage door springs and an appointment was made within two days. The technician (Robert) showed up on time and was extremely courteous and professional. He performed a complete inspection of the door and made recommendations on what was necessary and a few that were optional. Once I decided on what I wanted done he got to work and was finished much quicker than I expected. Overall, I am very satisfied with the service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jake Huntress was an overly pleasant, accomodating, and efficient technician. Jake is not only a good technician he is a great sales asset that your company should value.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Everything was wonderful. Great business!

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

I had never used this company before but I chose them because the reviews were so awesome and when I called they were so friendly and helpful on the telephone. They were able to schedule me in perfectly around my work schedule. The repairman who came was Brian Payne. He called me the morning of the schedule day confirm my 2-hour window of 4 to 6 p.m.. around 3:45 p.m. he called me to ask me if it was okay if he headed my way and would be there in 15 minutes. It was very nice and professional on the phone. When he arrived he did a thorough job of explaining my three options for my repairs. Each option what is a different price with various warranties. He explained the pros and cons of all three. I chose the total rebuild with the lifetime warranty. It turns out my string had broken because it was not strong enough for my 300-pound garage door. The new spring is awesome along with the rollers and all the other parts he installed. I thought my garage door was quiet before. Oh boy was I wrong! It is so quiet now you cannot even hear it! He even showed me how to program my phone to the Wi-Fi MyQ app and he changed the light bulb for me in my garage! I am very happy with your company I'm even more so happy with Brian Payne! He deserves a raise!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had a garage door with a bad opener and a spring that was seized up and was unable to shut my garage door. Precision was able to get there same day and resolve the problem. Brian and Will worked into the early evening to ensure that everything was working smoothly and we wouldn't have an open garage door over night. Excellent service, walked me through the process every step of the way. I highly recommend using Precision for all garage door needs

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Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

Brent was very professional. He called before he arrived, he explained what he would do to fix my garage door and he accepted the warranty on my previous work when I supplied the receipt. It was a positive experience and I appreciate that Precision holds itself to high standards. I will definitely call your business in the future and recommend Precision to others. A 5 star review!

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Service Provided:
Garage Door Repair

Review:

Brett is the GREATEST person! He had to replace a damaged double garage door quickly as my home is up for sale. He was so nice to my 6 year old granddaughter, they both love music. She chatted his "ear off" while he worked for awhile but he just couldn't have been more pleasant. The job was done efficiently but more than that the warmth and sincerity of Brett was just outstanding. He deserves 10 stars!

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Service Provided:
Install Garage Doors

Review:

We had Brett Sackenheim as our technician and he was fantastic. He assessed everything, reviewed it all with us, and gave us options to choose from. He was incredibly nice and passionate about doing a good job. I would certainly recommend him and the company as a whole.

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Service Provided:
Garage Door Repair

Review:

Bryce was very professional and friendly. Work done in a timely manner. I will refer people your way. Thanks and good job!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Austin did a great job, he was on time, fixed the problems, and took care of all my questions. Definitely would recommend.

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A Response from: John

Thank you for the great review, as well as the recommendation. We are always here if you have any questions or concerns.

Service Provided:
Garage Door Repair

Review:

Prompt service performed by friendly, efficient technician.

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A Response from: John

Roxy, we are glad you are satisfied. If you need anything in the future please call!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042