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about Precision Garage Door in:
Fort Mitchell, KY
Precision Garage Door of Cincinnatihas received 46 reviews, averaging 4.74 Stars:










Fort Mitchell, KY





Fort Mitchell, KY
Kevin was prompt and extremely courteous. We spent a bit more than planned but at no time did we feel pressured to purchase something that we didn’t want or need. He did a great job with the installation and we’re very pleased our new unit.
- Wayne Willenbrink





Fort Mitchell, KY
It was a pleasure doing business with your company. First of all, when I called, I was able to get an appointment for the next day. Then I was glad to receive a text stating that the technician was on his was, along with a picture of the person to expect. Kevin was a true professional, listening to the problem and then figuring out what was needed. Unfortunately for me, my system was old and parts were no longer made, but he showed me the different options and was able to install the one I chose same day and by the time I had to leave to pick up the grandkids. It now works great and is really quiet. Marlene
- Marlene Fromm
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Fort Mitchell, KY
Prices are absolutely ridiculous. You should be embarrassed for what you charge. There is a special place in hell for companies like yours.
- Diane Russ





Fort Mitchell, KY
I appreciated the photos and brief bio of Seth before he arrived. Seth was punctual, professional and courteous. He not only resolved the issue with the garage door closing and then opening right away, but he was thorough examining all the parts of the door, making sure everything was working properly and efficiently. I will certainly contact Seth for any other garage door issues that may arise.
- Donna Tarkington





Fort Mitchell, KY
Jimmy Schmidt was my tech. He was on time and provided a thorough analysis of the problem and my options. He completed the job in a relatively short amount of time and made certain I was satisfied with his work before leaving.
- John





Fort Mitchell, KY
We had Justin come out and service our garage door. He called about 45 minutes before he got there to let me know he was ahead of schedule and asked if it was okay to come early. When he got here he made sure to get as much info as he could to find out what happened. When he did his review of our system he made sure to explain everything that was going on. We had a broken spring and other components were in bad condition. He gave us options on how they could get our door back up and running. We decided to do a full rebuild and replaced all of our components. Justin made sure to fully explain everything he was doing. He was quick and effecient with his work. I would reccomend precision to anyone needing garage door repair or replacement especially our technician Justin!
- Casey Perry





Fort Mitchell, KY
Your technician David Eilers did an excellent job. He was very courteous and explained my options. I felt very comfortable making my decision. David Eilers is a credit to your company. I picked your company because it had a good reputation. Mr Eilers proved that to be true
- Sharon Gadd





Fort Mitchell, KY
Absolutely terrible place. Take pride in their reviews I was told. I should have read the 1 stars first because it is the exact same experience as most other people. My technician was rude and annoying and super awkward. Started out alright. He looks at my torque master spring system then just tells me they don’t make replacement parts. Not only that he doesn’t carry the parts or doesn’t service that type but lies to tell me they don’t make replacement parts for that system. He then goes to do his full safety check and good lord if they don’t shove that down your throat. In this time I look up my spring system and found an entire replacement kit for 165 dollars… the whole system. Fixing the whole spring setup. Come back out to him saying my opener is awful and “burning” and that I need a new opener and springs system… 1500 dollars for just the spring or 3500 for the spring and opener…. Insanity. I then say I would like to print it out and get some other opinions and this weird tech Justin got so mad and offended. He literally acted shocked I would want to compare then throws a 150 dollar “service charge” at me after he realized I don’t want to do it.
- Alex





Fort Mitchell, KY
Jonathan went over things that needed to be replaced and replaced them in a timely manner. We had no problem with Jonathan or the work he did.
- Mark Townsend





Fort Mitchell, KY
I recently had the pleasure of working with Mr. Justin Napierala, a certified technician from Precision Door Service, regarding issues I was experiencing with my garage door opener. I couldn’t be more satisfied with the service provided. From the very beginning, Justin demonstrated exceptional professionalism and expertise. He arrived on time, thoroughly assessed the situation, and resolved the ongoing issue with impressive proficiency. Additionally, he diagnosed another problem I was experiencing and collaboratively ordered the necessary parts. The entire process was handled with the utmost professionalism. Justin’s attention to detail and commitment to ensuring everything was functioning perfectly were truly commendable. Not only did he resolve the initial problem efficiently, but he also took the time to answer all my questions and provide valuable maintenance tips. I highly recommend Justin and Precision Door Service for any garage door opener needs. His reliability and friendly demeanor made the entire experience seamless and enjoyable. Thank you for a job well done
- Halis Ider





Fort Mitchell, KY
Excellent service, very timely. Quinn, our technician, was very friendly, knowledgeable, and was able to resolve our issue within minutes.
- Robert Taylor





Fort Mitchell, KY
Jonathan explained everything and gave me several options for the repairs needed. He was very pleasant and knowledgeable.
- Maryann Hausfeld

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Technician: Jonathan Guffey





Fort Mitchell, KY
Great service!
- Drew Litmer





Fort Mitchell, KY
Very nice . Kept me up to date ! Explained things very well !
- Forrest/ Brenda Jackson





Fort Mitchell, KY
Jason was very professional and completed his work in a timely fashion. He discussed everything he was going to do and then explained how everything would work and what to maintain and what not to touch. He replaced everything but the door.
- Mick Spaulding





Fort Mitchell, KY
Jonathan Guffey completed a spring repair service earlier today. He was knowledgeable, professional and very personable. He completed the service quickly after thoroughly explaining my service options. Precision answered my call at the end of the business day, the day before Thanksgiving and was able to schedule my service for first thing Friday morning. Outstanding customer service!!
- James Stump





Fort Mitchell, KY
Justin N was Awesome! Very knowledgeable and thorough. He started out by asking about the use of my garage doors that I have never thought about! He listened intently about the issues I was having and did a great job explaining the issues I had going on. He gave me several options for the repairs and did not push me toward the most expensive options. He had all materials on his truck to do all the repairs, and walked me through all his work. I can’t believe how quiet my doors are now! Scheduling online was easy and office personnel followed up quickly with a call. Great experience!
- Paula Crail





Fort Mitchell, KY
Great, quick service
- James Knasel





Fort Mitchell, KY
Christopher was very professional and friendly. He did a gray job of explaining to me his process and explaining the options available. The job took longer than expected due to the age of my house. However he also took the time to help me program the MyQ app and program the keypad. I was very pleased with the service provided.
- Mary Anne Neuhaus





Fort Mitchell, KY
David Allen and his partner installed two openers, new springs, new rollers, and control boxes. Both were professional and did an excellent job.
- Lisa Tom Mayer





Fort Mitchell, KY
This was a very positive experience for me from start to finish. Brian was extremely polite, effective, and efficient! He informed me of all he was doing and got my input where needed. He arrived on time and installed my garage door flawlessly! I highly recommend this company and particularly Brian for his professionalism and effectiveness! Thank you from this happy customer!
- Randy Siler
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Fort Mitchell, KY
Scheduled an appointment online on a Sunday. Monday morning their technician Brian was at my house. Brian called prior to the appointment to confirm and sent a picture for safety. Problem diagnosed, repair quoted and door fixed within a few hours. Thanks Precision.
- Jesse Boyle
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Fort Mitchell, KY
First our response was excellent, They were my 3rd call and the others were very lax in their response and getting to me as needed. Precision came in a few hours. They even gave me follow up calls to keep me posted. Their technician was very polite and thorough with what was needed. Once we got the information we gave them the business. Once the work was finished he went back through giving me plenty of confidence the door was fixed properly. Our tech was very sharp and professional in every way. We have had homes for 50 plus years. This was the best encounter with all of the local companies. Our 5 star rating goes out to Precision. Their tech certainly earned our satisfaction and praise. We will return to Precision for any future work. Sincerely, Ken Moorhead
- Ken Moorhead





Fort Mitchell, KY
Justin did a great job ! He kept us up to date as to when he would arrive , explained everything. Went to work and did a terrific job! Once again went over things . He was very courteous and mannerly! We were impressed with Precision Door!
- Forrest/ Brenda Jackson





Fort Mitchell, KY
Polite, fast and good job
- Jerry Lawson





Fort Mitchell, KY
Joe- As always your garage door products, service and life time warranty is the absolute best in the industry, hands down and bar none!!! Johnathan Guffey the installer for our new opener arrived within the scheduled time, he was professional, took time to explain the issue we had with our old 11 yr old opener and installed, programmed not just the opener but also the new key pad, remote opener’s for cars both new and reprogrammed the old ones, in addition to the manufacturer vehicle push button remote opener’s in our vehicles. He answered questions and wasted no time getting the job done. He also adjusted the springs on the garage door. Johnathan was very thorough, cleaned up all trash, and made sure we were happy with the install. Hands down the only garage door company my wife and I will recommend! Be proud of the employees you have working for you sir, they are top notch and represent your company very well!
- Rick Sturgeon

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Technician: Jonathan Guffey





Fort Mitchell, KY
I requested service due to my door making noise during operation and the bottom seal falling apart. Jonathan was my technician and I couldn’t have been happier. He called me twice before arrival, keeping posted on his ETA and arrived right on time. He was awesome!!! He was courteous, polite, professional and FAST!! I’ll be asking for him by name the next time I need anything. Thank you
- Jim Gilpin





Fort Mitchell, KY
My experience with Precision Door Service has been a very positive one. David Erickson was the technician who installed a new motor and garage door remote openers. David was very pleasant to work with. He explained everything that was needed to be done before he even started to make corrections and did not leave until he was sure I understood what he had done. I am so glad I chose Precision. I will not hesitate calling Precision again when I need help.
- Brenda Bevan
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Fort Mitchell, KY
Very professional
- Glen Holbert
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Arrived sooner rather than later. Friendly , well dressed, got the job done.
- Brian Staten