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about Precision Garage Door in:
Fort Mitchell, KY
Precision Garage Door of Cincinnatihas received 36 reviews, averaging 4.92 Stars:
Fort Mitchell, KY
Fort Mitchell, KY
Excellent service, very timely. Quinn, our technician, was very friendly, knowledgeable, and was able to resolve our issue within minutes.
- Robert Taylor
Fort Mitchell, KY
Jonathan explained everything and gave me several options for the repairs needed. He was very pleasant and knowledgeable.
- Maryann Hausfeld
Service Provided:
Product:
Technician: Jonathan Guffey
Fort Mitchell, KY
Great service!
- Drew Litmer
Fort Mitchell, KY
Very nice . Kept me up to date ! Explained things very well !
- Forrest Jackson
Fort Mitchell, KY
Jason was very professional and completed his work in a timely fashion. He discussed everything he was going to do and then explained how everything would work and what to maintain and what not to touch. He replaced everything but the door.
- Mick Spaulding
Fort Mitchell, KY
Jonathan Guffey completed a spring repair service earlier today. He was knowledgeable, professional and very personable. He completed the service quickly after thoroughly explaining my service options. Precision answered my call at the end of the business day, the day before Thanksgiving and was able to schedule my service for first thing Friday morning. Outstanding customer service!!
- James Stump
Fort Mitchell, KY
Justin N was Awesome! Very knowledgeable and thorough. He started out by asking about the use of my garage doors that I have never thought about! He listened intently about the issues I was having and did a great job explaining the issues I had going on. He gave me several options for the repairs and did not push me toward the most expensive options. He had all materials on his truck to do all the repairs, and walked me through all his work. I can’t believe how quiet my doors are now! Scheduling online was easy and office personnel followed up quickly with a call. Great experience!
- Paula Crail
Fort Mitchell, KY
Great, quick service
- James Knasel
Fort Mitchell, KY
Christopher was very professional and friendly. He did a gray job of explaining to me his process and explaining the options available. The job took longer than expected due to the age of my house. However he also took the time to help me program the MyQ app and program the keypad. I was very pleased with the service provided.
- Mary Anne Neuhaus
Fort Mitchell, KY
David Allen and his partner installed two openers, new springs, new rollers, and control boxes. Both were professional and did an excellent job.
- Lisa Tom Mayer
Fort Mitchell, KY
This was a very positive experience for me from start to finish. Brian was extremely polite, effective, and efficient! He informed me of all he was doing and got my input where needed. He arrived on time and installed my garage door flawlessly! I highly recommend this company and particularly Brian for his professionalism and effectiveness! Thank you from this happy customer!
- Randy Siler
Product:
Fort Mitchell, KY
Scheduled an appointment online on a Sunday. Monday morning their technician Brian was at my house. Brian called prior to the appointment to confirm and sent a picture for safety. Problem diagnosed, repair quoted and door fixed within a few hours. Thanks Precision.
- Jesse Boyle
Product:
Fort Mitchell, KY
First our response was excellent, They were my 3rd call and the others were very lax in their response and getting to me as needed. Precision came in a few hours. They even gave me follow up calls to keep me posted. Their technician was very polite and thorough with what was needed. Once we got the information we gave them the business. Once the work was finished he went back through giving me plenty of confidence the door was fixed properly. Our tech was very sharp and professional in every way. We have had homes for 50 plus years. This was the best encounter with all of the local companies. Our 5 star rating goes out to Precision. Their tech certainly earned our satisfaction and praise. We will return to Precision for any future work. Sincerely, Ken Moorhead
- Ken Moorhead
Fort Mitchell, KY
Justin did a great job ! He kept us up to date as to when he would arrive , explained everything. Went to work and did a terrific job! Once again went over things . He was very courteous and mannerly! We were impressed with Precision Door!
- Forrest Jackson
Fort Mitchell, KY
Polite, fast and good job
- Jerry Lawson
Fort Mitchell, KY
Joe- As always your garage door products, service and life time warranty is the absolute best in the industry, hands down and bar none!!! Johnathan Guffey the installer for our new opener arrived within the scheduled time, he was professional, took time to explain the issue we had with our old 11 yr old opener and installed, programmed not just the opener but also the new key pad, remote opener’s for cars both new and reprogrammed the old ones, in addition to the manufacturer vehicle push button remote opener’s in our vehicles. He answered questions and wasted no time getting the job done. He also adjusted the springs on the garage door. Johnathan was very thorough, cleaned up all trash, and made sure we were happy with the install. Hands down the only garage door company my wife and I will recommend! Be proud of the employees you have working for you sir, they are top notch and represent your company very well!
- Rick Sturgeon
Service Provided:
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Technician: Jonathan Guffey
Fort Mitchell, KY
I requested service due to my door making noise during operation and the bottom seal falling apart. Jonathan was my technician and I couldn’t have been happier. He called me twice before arrival, keeping posted on his ETA and arrived right on time. He was awesome!!! He was courteous, polite, professional and FAST!! I’ll be asking for him by name the next time I need anything. Thank you
- Jim Gilpin
Fort Mitchell, KY
My experience with Precision Door Service has been a very positive one. David Erickson was the technician who installed a new motor and garage door remote openers. David was very pleasant to work with. He explained everything that was needed to be done before he even started to make corrections and did not leave until he was sure I understood what he had done. I am so glad I chose Precision. I will not hesitate calling Precision again when I need help.
- Brenda Bevan
Product:
Fort Mitchell, KY
Very professional
- Glen Holbert
Fort Mitchell, KY
Jonathan Guffey was professional and courteous. He did a great job and was able to get my door functioning correctly. Would not hesitate to use Precision again. I appreciate the effort.
- Jeff Phelps
Fort Mitchell, KY
Jonathan was friendly and professional. He did a very involved job in less than an hour and my garage door actually works better now than it did before the spring broke. He walked me through the different pricing options and was honest about what I needed and didn't. Much appreciated!
- Tony Otten
Fort Mitchell, KY
% Star Plus +. David was knowledgeable, through, great to work with. He pointed out what was a concern and possible problem, or about to be, and suggested solutions. Absolutely no pressure. He was professional and took away the old parts and cleaned up when all was done. I would definitely recommend PDS to family and friends and our neighborhood. A Very Pleased Customer.
- Ronald
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Technician: David Eilers
Fort Mitchell, KY
I have used Precision before and was very pleased. This time I was very disappointed. My garage door is stuck in the closed position. I can't get it open. My lawn mower is in there and I need to get it out because my grass is out of control. The technician looked at it for 10 minutes and decided he would spend his time writing up a quote for a new door instead of opening the door. The "quote" was full of errors. He did not know the name brand of the door. It is clearly stamped on the handle "Clopay". He just listed it as an 8' X 7' door. It is in fact a custom size door 80" X 72"! He also sent me a text saying he finished some other jobs and could he come early? I called the company and asked them to send him a message to call me. He did and said " He was told that if we had an opening I wanted him to come early" ! Liar! I will not use Precision again and anyone I know will not!
- David Tubesing
Fort Mitchell, KY
Precision installed my garage door opener about 2-1/2 years ago. A couple weeks ago it was sometimes not closing All the way - it would go partially down and then open up again. The technician today was Robert Bongiorno. He was absolutely wonderful. Very professional and knowledgeable. He told me about the App for my phone and I asked him if he would install it for me. He kindly took care of that and walked me through how to use it. I asked him if he would put new batteries in my two remotes which he also did for me. This was a wonderful experience and speaks very highly for the integrity of your company.
- Diane Scherer
Fort Mitchell, KY
I was having problems with my garage door springs and an appointment was made within two days. The technician (Robert) showed up on time and was extremely courteous and professional. He performed a complete inspection of the door and made recommendations on what was necessary and a few that were optional. Once I decided on what I wanted done he got to work and was finished much quicker than I expected. Overall, I am very satisfied with the service.
- Barry Martin
Product:
Fort Mitchell, KY
Jake Huntress was an overly pleasant, accomodating, and efficient technician. Jake is not only a good technician he is a great sales asset that your company should value.
- Lawerance Niemiec
Fort Mitchell, KY
Everything was wonderful. Great business!
- Brandi Mcconnell
Product:
Fort Mitchell, KY
I had never used this company before but I chose them because the reviews were so awesome and when I called they were so friendly and helpful on the telephone. They were able to schedule me in perfectly around my work schedule. The repairman who came was Brian Payne. He called me the morning of the schedule day confirm my 2-hour window of 4 to 6 p.m.. around 3:45 p.m. he called me to ask me if it was okay if he headed my way and would be there in 15 minutes. It was very nice and professional on the phone. When he arrived he did a thorough job of explaining my three options for my repairs. Each option what is a different price with various warranties. He explained the pros and cons of all three. I chose the total rebuild with the lifetime warranty. It turns out my string had broken because it was not strong enough for my 300-pound garage door. The new spring is awesome along with the rollers and all the other parts he installed. I thought my garage door was quiet before. Oh boy was I wrong! It is so quiet now you cannot even hear it! He even showed me how to program my phone to the Wi-Fi MyQ app and he changed the light bulb for me in my garage! I am very happy with your company I'm even more so happy with Brian Payne! He deserves a raise!
- Connie Betts
Product:
Fort Mitchell, KY
I had a garage door with a bad opener and a spring that was seized up and was unable to shut my garage door. Precision was able to get there same day and resolve the problem. Brian and Will worked into the early evening to ensure that everything was working smoothly and we wouldn't have an open garage door over night. Excellent service, walked me through the process every step of the way. I highly recommend using Precision for all garage door needs
- Patrick Johnson
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(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
I recently had the pleasure of working with Mr. Justin Napierala, a certified technician from Precision Door Service, regarding issues I was experiencing with my garage door opener. I couldn’t be more satisfied with the service provided. From the very beginning, Justin demonstrated exceptional professionalism and expertise. He arrived on time, thoroughly assessed the situation, and resolved the ongoing issue with impressive proficiency. Additionally, he diagnosed another problem I was experiencing and collaboratively ordered the necessary parts. The entire process was handled with the utmost professionalism. Justin’s attention to detail and commitment to ensuring everything was functioning perfectly were truly commendable. Not only did he resolve the initial problem efficiently, but he also took the time to answer all my questions and provide valuable maintenance tips. I highly recommend Justin and Precision Door Service for any garage door opener needs. His reliability and friendly demeanor made the entire experience seamless and enjoyable. Thank you for a job well done
- Halis Ider