Precision Garage Door went above and beyond the service call we requested. We called them out to fix a broken spring and upon inspection of our door, found a burnt circuit board. Justin explained how detrimental this could have been to our home. Needless to say we replaced everything. I can't thank you enough for being so thorough with your inspection. My family is forever grateful. You have a life long customer.

- Rich Halliburton

Answered all of my questions and was nice and professional with me. Worked fast and very efficient, and fixed my garage door opener and found some issues on my garage door opening that I was unaware of. Justin did a great job!

- Barbara Bond

Most wonderful professional company and technician to deal with. Couldn't be happier

- Marian Post

Excellent

- Kurt Wooley

Great guy listens really well. My garage door is back in action. Thanks!

- Charles Brauch

The service was significantly overpriced. I requested a simple seal replacement along the bottom of my garage door; however, the technician insisted that additional repairs were required before the work could be completed. The estimate provided was approximately $1,500, which seemed excessive for the scope of work requested. Additionally, I was charged $150 for the estimate, whereas most other garage door companies provide estimates at no cost. I recommend obtaining multiple quotes and comparing pricing before making a decision.

- T Mor

I was very pleased with Justin's professional. He contacted me prior to his visit. He indicated that he had to make a stop prior to his visit and offered to bring me something. He was very thoughtful. Upon his arrival he asked me what were my trouble areas with the garage door. Then he indicated what he would make his assessment and get back to me. Upon his review, my concerns were addressed.

- Ann Keeling

Justin was fantastic to work with and did a great job! He was a clear communicator and answered all of my questions. He helped me understand what he was doing, how it made the garage door function, and why he made the recommendations that he did. After choosing a solution he did a great job on the installation and even went above and beyond to be aware of my sons nap schedule

- Michael Kingsolver

Appreciated talking to a live and pleasant speaking associate, prior to business opening and to get service scheduled. Nice that the company has maintained a record of prior services; nice to have received a call from the service person (Justin) with estimate of arrival time, and to have him arriving in accord with estimate. He was courteous, presented professionally, explained what should be expected of the service, assessment and provided a problem diagnosis in laymen's term; provided a range of options and costs. Overall we were very satisfied with the service; however, shocked at the costs!!

- lawrence williams

Justin arrived on time and provided a 25 point inspection on my garage door. He also checked the door opener which is approximately 12 years old. His thorough and precise explanation was easy to understand and various options were provided. There was no pressure to make an immediate decision however there was a savings available if I had committed to a door/opener replacement today.

- April Birkley

Great service! Justin was very friendly and professional. He let us know when he was arriving. He inspected our garage door thoroughly and discussed everything with us. He gave us quotes for multiple options and his recommendations. Justin replaced our broken spring promptly and went over everything with us again afterwards.

- Ali Gholamabbas

Called 3 door companies, one had an AI interface and took a while to call me back. The other handled my call right away but needed me to determine if I needed a repair or a new door. How am I supposed to know that? He said, well if you need a new door that will be about 3 weeks. Way too long. Finally, I called Precision Overhead Garage Door and I interreacted with a human and they scheduled an appointment for 90 minutes later. My tech, Justin, came out and was courteous, precise and fixed my door within 60 minutes. Simply outstanding service! Patrick S. Blue Ash, OH

- Patrick Sheeran

We had Precision Garage Door Service come out in February 2025 and install a new system in a house we had just purchased. On October 1, 2025 our garage door suddenly stopped opening and closing, so we called Precision Garage Door. The tech, Justin, promptly arrived about two hours after I made the call for help. He diagnosed the problem and got our garage door working again with no charge to us (still under warrant). He was also very helpful with some tips if this ever happened again. I would highly recommend Precision Garage Door and have always been pleased with the service and quick response. This is the second house where we have used them for a new garage door system.

- Ray Stalvey

Justin was amazing! He gave me several different options for repairing my garage door with different prices and walked me through each one. He even offered to get me a drink from the gas station on his way over. He was friendly and knowledgeable and I would highly recommend him!

- Logan Vier

I couldn't be more pleased with the service provided by Justin at Precision Garage Door Service. After inspecting my garage door and opener he explained everything to me: safety issues with my door, worn parts that needed attention, the cause of my current opener failure. He then offered and explained three options with pricing to resolve my situation and improve my garage door performance for years to come. Justin was courteous, knowledgeable and very professional. I will recommend Justin and Precision to my family and friends. Thank You for Providing Such an Amazing Service and Technician!

- Melissa H.

Tech was very knowledgeable and provided the correct solution for our problem. Most excellent rep for your company...

- Jack Balzhiser

Justin was very professional and timely in repairing our garage door that was not functional and causing issues. He pinpointed the issue with our garage door spring and replaced it the same day

- Matthew Jesse

Justin was very professional, knowledgeable and friendly. He explained all of my available options prior to doing any work. I was very satisfied with the service i received and would definitely recommend your company to others

- Maryjo Rodgers

My technician was Justin today. He explained all the options for upgrading one of my garage doors with a new lift system and all the peripherals that go with it. He also gave me a keypad and helped me update the MyQ app to include both doors. He did an excellent job. The door opens quietly and smoothly now.

- Ruth Michalski

The whole experience was seamless, Justin is a great technician, did a great job. Very happy with everything they did.

- Dan Lickert

Justin was extremely nice to work with. Very knowledgeable and explained everything to my satisfaction.Was on time, and his personality was a plus. Would highly recommend recommend!!!!

- Judy Morrison

Excellent. Prompt (next day after I called). Justin was courteous, thorough, and professional. A door safety sensor had failed. The part was covered under warranty so there was no cost. Justin did the multi-part inspection, replaced the part, and was done in under an hour. I couldn't ask for more.

- Bill

Clean, prompt and friendly.

- Hale Stewart

Very happy with my service. Extremely fast, friendly and fairly priced. Highly recommend.

- Chris Blum

Justin Napierala showed up professional looking and asked questions to determine what the issues are with the door. He figured it out in a timely manner and fixed our problem! Very happy with Justin and Precision Door service

- Ruth Wuestefeld

Very professional. Great job

- Lil Carter

Justin did a great job! He explained all of my options and installed my new garage door opener in just a couple of hours. I would recommend Precision to anyone looking for professional garage door service.

- anonymous

Great service by great people! Prompt response, professional staff, all who provide solutions. Will definitely get repeat business.

- David Dorger

The technician was an excellent worker & very nice person.

- Robert Varney

I called the office late Wednesday and was able to get an early appointment on Thursday. Justin called and arrived on time. He was very professional and kind. He did his inspection and very carefully explained what needed to be done and answered all my questions. The work was completed and he went over everything he did. I am so happy I called Precision Garage and will recommend to my family and friends.

- Sharon French