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Justin Napierala
Average: 4.89 stars
Justin Napierala's Bio:
Justin is native to Ohio. He loves spending time in his woodshop and with his family. He also loves being outdoors, especially fishing. Big or small door, Justin is your guy!
Withamsville, OH
White Oak, OH
Punctual and very concise!
- Amy Isenogle
Walnut Hills, OH
I appreciated their desire to fix it right and not just patch the problem. The technician was very nice and cared about his work.
- Aimee Nance
Rabbit Hash, KY
Justin was extremely professional, kind, thorough, and educated me and my husband on all our options for the repairs we needed. I would highly recommend PGD for any garage door needs! So happy we went with you guys!
- Kasie Callahan
Fort Mitchell, KY
We had Justin come out and service our garage door. He called about 45 minutes before he got there to let me know he was ahead of schedule and asked if it was okay to come early. When he got here he made sure to get as much info as he could to find out what happened. When he did his review of our system he made sure to explain everything that was going on. We had a broken spring and other components were in bad condition. He gave us options on how they could get our door back up and running. We decided to do a full rebuild and replaced all of our components. Justin made sure to fully explain everything he was doing. He was quick and effecient with his work. I would reccomend precision to anyone needing garage door repair or replacement especially our technician Justin!
- Casey Perry
Taylor Mill, KY
Justin Napierala was very thorough and explained our options and took extra time to show the features of the door opener installed. We are a repeat Precision Door customer and appreciate their attention to detail and honesty.
- Barry Buntin
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Technician: Justin Napierala
Milford, OH
Justin was a great communicator on the appointment, time and expectations, friendly and knowledgeable, and he provided great customer service. Thank you!
- Brad Morningstar
Hebron, KY
Excellent service all around.
- Brennan Leonhard
Forestville, OH
Justin was efficient and caring when fixing our broken garage door same day. He gave us fair pricing when comparing to other companies. He maintained professionalism and kindness during a stressful time for our family. We would recommend Justin and his company for any future garage door needs.
- Danielle Harlow
Taylor Mill, KY
I was having issues with my garage door not wanting to close consistently. It hadn’t been serviced in several years so I wasn’t sure which company to use. However, after looking for companies in my area and reading their reviews, I went with Precision Overhead Garage Door Service. The tech, Justin, was very professional and explained the areas of concern in great detail and in such a way that I felt confident in my decision to use Precision. I am very pleased with the repairs made and would highly recommend them to my friends and neighbors!
- Ilah Conley
Silverton, OH
Great service provided. Was able to get an appointment within a few days after I had a a spring failure. They looked over my garage door and motor and provided some options on how to proceed, talking me through the whole thing. Happy with the quality of my install and feel confident with everything. Would work with them again.
- Todd Levine
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Ludlow, KY
Justin was great, very knowledgeable and explained everything to me so I could make the best decision for me.
- Kelsey
Rabbit Hash, KY
Easy scheduling, and great communication the day of service about delays and arrival. The technician, Justin, was wonderful to work with and really seems to enjoy his job! The install was quick and efficiently done. I’m really enjoying my new Liftmaster garage opener. I would highly recommend Precision for your garage door needs!
- Melissa
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Independence, KY
We got to work with Justin on purchase and a service call. He is wonderful. Great company.
- Erin Cotner
Butler, KY
Brandon was a very kind, honest, person without any pressure... he made sure we understood the product and wanted what we bought, and so far, it is a great improvement on what we had... we would recommend him to anyone that needs help with a garage door, or opener system... We enjoyed having him as our salesperson and installer also... also enjoyed learning about his family ... He should be a great plus to your business... We had many things repaired/ replaced, but could not find a way to make that known on your review... Jesse and Kay Henderson
- Jesse Henderson
Mount Healthy, OH
The service technician Justin was great and did an awesome job on the repair
- Eve Mcclure
Williamsburg, OH
Very professional, good job
- Matthew Nadzam
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Technician: Justin Napierala
Burlington, KY
Justin serviced our garage door issue. He was so friendly, professional and helpful. He diagnosed our issue and corrected it within 30 minutes. I’m so thankful we use Precision.
- Cole Magyar
Florence, KY
Justin our technician was very thorough and understanding. He explained his thought process and what steps he recommended for repair. Easy to converse with and not over pushy or focused on upsales. Would recommend Justin. Any issues I encountered was playing phone tag with him as the number he called me from initially would go to the customer service office and they would have to text to get a return call. Also no discounts offered besides credit card fee process discount if paid by check. Overall satisfied with the experience but in today’s economy every $$$ matters.
- Corin Jump
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Technician: Justin Napierala
Florence, KY
I was having problems with my garage door not closing properly. I called on a Tuesday and they sent Justin out the very next day. He called to let me know when he would be arriving and even sent me a picture and a little bio of himself so i would know it was him when he arrived. He had to make a stop to get gas first and asked if he could get me anything. How thoughtful was that!!! He did his inspection and found the problem. He discussed the different options and asked if I had any questions. He got to work and now my garage door works perfectly. He explained everything he did and showed me how to work my new openers. He had everything he needed in his van so everything was completed in a couple of hours. I highly recommend Precision Door and Justin Napierala.
- Suzanne Meither
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Fort Mitchell, KY
Absolutely terrible place. Take pride in their reviews I was told. I should have read the 1 stars first because it is the exact same experience as most other people. My technician was rude and annoying and super awkward. Started out alright. He looks at my torque master spring system then just tells me they don’t make replacement parts. Not only that he doesn’t carry the parts or doesn’t service that type but lies to tell me they don’t make replacement parts for that system. He then goes to do his full safety check and good lord if they don’t shove that down your throat. In this time I look up my spring system and found an entire replacement kit for 165 dollars… the whole system. Fixing the whole spring setup. Come back out to him saying my opener is awful and “burning” and that I need a new opener and springs system… 1500 dollars for just the spring or 3500 for the spring and opener…. Insanity. I then say I would like to print it out and get some other opinions and this weird tech Justin got so mad and offended. He literally acted shocked I would want to compare then throws a 150 dollar “service charge” at me after he realized I don’t want to do it.
- Alex
Silverton, OH
Precision Door is the best. Justin answered all our questions, gave us options, and fixed our door.
- Barbra Thomson
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Technician: Justin Napierala
Alexandria, KY
I was glad that Precision Door was local. The friendly Technician Justin Napierala called ahead to announce his time of arrival, and then did a great professional job with his explanations and installation. He finished in the time frame promised, and the new opener and new parts are working together perfectly. Five stars.
- Tom Anstead
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Technician: Justin Napierala
Batavia, OH
Justin N. was very professional. He explained his findings and recommendations in great detail which allowed me to make an informed decision. He did a wonderful job repairing my door.
- Darlene Ghuniem
Covedale, OH
Great service and quick Justin was awesome one of best customer service tech have dealt with.
- Shawn Becknell
Newport, KY
Justin and Seth just left my home and I couldn't be happier the service they provided today. Top notch. Justin was informative, friendly and thorough. I wouldn't hesitate to use Precision again and would recommend you to anyone. Thank you.
- Jason Embry
Camp Dennison, OH
Justin did an outstanding job repairing my garage door. He was professional, thorough, and took the time to explain the pros and cons of the repair options. He came fully prepared with everything he needed and completed the job efficiently and correctly. Highly recommend!
- Scott Farmer
Brooksville, KY
Justin was great! He explained everything he was going to do, then did a great job. Then cleaned up afterwards, asked if I had any questions. Very friendly and polite.
- Jerry Combess
Deer Park, OH
Precision gave me a same-day appointment and even came earlier than expected to help with my garage door issue. Justin answered my questions honestly, gave a thorough inspection with great explanations of the problems, and provided me with a reasonable solution. I will definitely rely on them again. Thanks!
- Kate
Sayler Park, OH
Justin was great! We called to have our garage checked out because it was getting too loud. He found some pretty serious issues from the installation and was able to get them fixed same day.
- Ben Hart
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Justin was very professional and friendly. He called me twice to keep me in the loop on his arrival time and was very prompt. He did a safety check, inspected the doors and diagnosed the problem in a very timely manner. He then fixed the problem and took the time to explain to me everything that he discovered and showed me what he did to correct the problem. Justin was very courteous and did a fantastic job!
- Patrick Welsh