About Harley
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Reviews for Harley Carter
Jen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Would highly recommend Precision Door. My tech [Harley] was on time, called beforehand to let me know he was on his way, and finished everything in less than 2 hours. New opener looks great and works great too. Definitely will use them again in the future!
Megan Steele
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your technician Harley Carter was professional and completely accommodating. He was friendly and polite. He took great care and told us exactly what was needed. I would highly recommend Harley and Precision again.
Michelle Franxman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was awesome!! He explained things on my repairs and new installation with my garage door opener. Highly recommend Precision. Thank you for all you did Harley.
John Mcgee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was very professional courteous and knowledgeable. Explained everything and options thoroughly. I am very pleased with the installation and prompt response.
Todd Ryan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was on time, professional and very efficient on repairing the door issue.
Technician: Harley Carter
Service: Garage Door Repair
Joseph Tiseo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was prompt to arri e per his communications, clearly explained what he was going to look at, and presented options to consider rather than a single solution I didn't ask for given our circumstances. Thereafter performed the repair quickly and effectively. We appreciate the quick availability, response, and fix to return to operation.
Blake Shaw
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was very professional, knowledgeable, on-time, and provided me with all the details I needed to make informed decisions. I would have liked to spend the money (looking at the ~$1800 option), but this was my first quote and interaction with a tech in this field. I wouldn't be doing my part as an informed consumer if I went with the first quote I saw. Him waiving the service fee the meeting is a good sales tactic and I appreciate his hustle. That will be a part of my thought process after I get at least one more quote.
Technician: Harley Carter
Service: Garage Door Repair
Karen Metz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose your company because about 4 years ago my friend had a garage door that wouldn’t open. I called 5 or 6 garage door companies and none of them could come sooner than 3 days later. You sent someone that day.
Technician: Harley Carter
Service: Garage Door Repair
Angela Robinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Same day scheduling when our car was trapped in the garage. Kept us updated on arrival and who our tech would be. Very polite and helpful-will use again!
Technician: Harley Carter
Service: Broken Garage Door Spring Repair
Mark Sommers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley, Replace my garage door bottom seal and check my garage door. Did an outstanding job! 5 stars.
Robin Anslinger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I received excellent service from Harley. He gave in depth explanations and provided with options. The work was completed quickly. He cleaned up afterwards. I am extremely pleased.
Kurt Borman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Looked up on Internet. Tech came on time and looked over old garage for repair options. Offered repair options then performed the work selected with excellent workmanship! Will definitely use again.
Greg Turner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Marley is a nice young man who did a good job, He explained the options well (said we needed new springs for our doors) He didn't pressure us and got the work done within a reasonable time. (springs and seals on the bottom of the garage doors)
Ianthe Schulte
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From scheduling to service; whole process was a breeze. Harley came out to service our garage door within four hours of the spring snapping. Two doors fixed up in under two hours! Harley was fast, personable, and communicated my repair options clearly. Never pressured any repair option. Answered questions and let me choose which was the best option for myself. I will definitely be recommending Precision!
James Schroeder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley did a great job. Arrived on time. Explained everything. Gave me some options and then did the repairs I requested.
Roxanne Hennessy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very satisfied with the work I had done today by Harley Carter. He was knowledgeable and answered all my questions with confidence. He was also extremely respectful of my property cleaning up the work area nicely when he was done. I hade a very good experience and would recommend this service to friends.
Paul Glandorf
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I first starting to do business with Precision as a company I selected at random. The gentleman that came to fix our door was David Eilers. He totally repaired our door and he suggested we take out a service that will last for a life time. We paid the extra for that service. Now our door weighs 300 pounds because I built the door myself and its made with tongue and groove cedar wood. Today the serviceman came because the door made a very loud noise when it closed. I looked over every part of that door and all of the hardware but I could not detect the cause of our problem. I called Precision, the Service man came out one earlier than originally planed but he called to make sure it was OK with us. It took him 5 minutes to detect the problem and another 5 minutes to fix it. I spent at least 2 hours looking for that problem and I did not come close to finding it. Precision did a wonderful job!!
Technician: Harley Carter
Service: Garage Door Repair
Jim Seiter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We have used your company several times, different doors, and were always more than pleased with the service. In every case we received same day service, and also in each case the technician was knowledgeable, professional, yet friendly and pleasant to work with. They arrived on time, called first then a text with info about the person coming to our home. Thank you for putting your sticker on the previous door you fixed, I just had to walk into the garage to find your number. As always, we were pleased with the entire experience. I would, and do, recommend you to everyone.
david hall/ hilift jack
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
everything went well. Very professional. We are very pleased.
Matt Jensen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The repair was very fast and the technician was awesome. I would only recommend checking around for prices before scheduling. I had 3 springs replaced for 2 doors and all the side gears and wire replaced and it was $2000.
Hi Matt, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Technician: Harley Carter
Service: Garage Door Repair
Richard Rogers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Explain my problem very well and my opinions did a good job with the with the repairs door is very quiet now I'm happy with the repairs. Richard
Kathy Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley Carter, your technician, was so nice and courteous. He quickly fixed our garage door opener and said it was under warranty. Kathy & Steve Smith
Technician: Harley Carter
Service: Garage Door Opener Repair
Savanna Stevie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley did a great job fixing my garage. He was very professional and walked me through each of my options. I didn't feel pressured into buying anything additional. He showed up on time and was quick to fix everything I needed. I would definitely use this company again for any garage door needs.
Eric Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Unfortunately we did not purchase with Precision Door. However, we want to thank Harley coming out and being the ultimate professional. He was very friendly, courteous, and informative. Your company will be at the top of our list once we are ready to make the purchase.
Technician: Harley Carter
Service: Garage Door Opener Install
Narendrakumar Patel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Price charged for springs is $450.00 and on phone it was told $249.00 is a big difference. I don’t understand. And this service is such we can not hold for price.
Hi Narendrakumar, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Margie Pauldine
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley arrived early, very friendly and knowledgeable. Gave several repair options. Installed new springs and rollers. Explained parts replaced and warranty.
Mary Keuper
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The weather stripping had buckled in a few places and it was repaired in no time. Service man Bradley very courteous and thurough. Thank you
Technician: Harley Carter
Service: Garage Door Repair
Timothy Gorman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley explained the issues and remedies. The job was completely quickly. He reviewed what he had done and how to use the new system.
Mike Parsons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was great, represented the company well and very thorough. Not a fan on upselling, even though he explained everything well. Expensive compared to previous times I have had to replace springs. Ease of schedule and quick service was good.
Hello Mike, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
John Martin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A random Monday morning broken spring had me scrambling for help. A competitor was booked until Wednesday, but Precision immediately offered an on-site technician the same day in a reasonable timeframe. Harley was fantastic. He called first to confirm the appointment, let me know he might be early (which gave me time to get home from work), and then called again with an accurate ETA. On arrival, he asked questions, was very deliberate in explaining his process, and provided good/better/best options for repairs and replacements. I appreciated the motor inspection, which revealed it was close to burnout and might not even function after the springs were replaced. Replacements were quick and easy, and the new system is much quieter and more modern. Great experience...I would recommend Precision and Harley to anyone. Thanks!!
