About Harley
Professional
Focused
Reviews for Harley Carter
Robin Anslinger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I received excellent service from Harley. He gave in depth explanations and provided with options. The work was completed quickly. He cleaned up afterwards. I am extremely pleased.
Kurt Borman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Looked up on Internet. Tech came on time and looked over old garage for repair options. Offered repair options then performed the work selected with excellent workmanship! Will definitely use again.
Greg Turner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Marley is a nice young man who did a good job, He explained the options well (said we needed new springs for our doors) He didn't pressure us and got the work done within a reasonable time. (springs and seals on the bottom of the garage doors)
Ianthe Schulte
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From scheduling to service; whole process was a breeze. Harley came out to service our garage door within four hours of the spring snapping. Two doors fixed up in under two hours! Harley was fast, personable, and communicated my repair options clearly. Never pressured any repair option. Answered questions and let me choose which was the best option for myself. I will definitely be recommending Precision!
James Schroeder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley did a great job. Arrived on time. Explained everything. Gave me some options and then did the repairs I requested.
Roxanne Hennessy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very satisfied with the work I had done today by Harley Carter. He was knowledgeable and answered all my questions with confidence. He was also extremely respectful of my property cleaning up the work area nicely when he was done. I hade a very good experience and would recommend this service to friends.
Paul Glandorf
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I first starting to do business with Precision as a company I selected at random. The gentleman that came to fix our door was David Eilers. He totally repaired our door and he suggested we take out a service that will last for a life time. We paid the extra for that service. Now our door weighs 300 pounds because I built the door myself and its made with tongue and groove cedar wood. Today the serviceman came because the door made a very loud noise when it closed. I looked over every part of that door and all of the hardware but I could not detect the cause of our problem. I called Precision, the Service man came out one earlier than originally planed but he called to make sure it was OK with us. It took him 5 minutes to detect the problem and another 5 minutes to fix it. I spent at least 2 hours looking for that problem and I did not come close to finding it. Precision did a wonderful job!!
Technician: Harley Carter
Service: Garage Door Repair
Jim Seiter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We have used your company several times, different doors, and were always more than pleased with the service. In every case we received same day service, and also in each case the technician was knowledgeable, professional, yet friendly and pleasant to work with. They arrived on time, called first then a text with info about the person coming to our home. Thank you for putting your sticker on the previous door you fixed, I just had to walk into the garage to find your number. As always, we were pleased with the entire experience. I would, and do, recommend you to everyone.
david hall/ hilift jack
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
everything went well. Very professional. We are very pleased.
Matt Jensen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The repair was very fast and the technician was awesome. I would only recommend checking around for prices before scheduling. I had 3 springs replaced for 2 doors and all the side gears and wire replaced and it was $2000.
Hi Matt, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Technician: Harley Carter
Service: Garage Door Repair
Richard Rogers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Explain my problem very well and my opinions did a good job with the with the repairs door is very quiet now I'm happy with the repairs. Richard
Kathy Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley Carter, your technician, was so nice and courteous. He quickly fixed our garage door opener and said it was under warranty. Kathy & Steve Smith
Technician: Harley Carter
Service: Garage Door Opener Repair
Savanna Stevie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley did a great job fixing my garage. He was very professional and walked me through each of my options. I didn't feel pressured into buying anything additional. He showed up on time and was quick to fix everything I needed. I would definitely use this company again for any garage door needs.
Eric Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Unfortunately we did not purchase with Precision Door. However, we want to thank Harley coming out and being the ultimate professional. He was very friendly, courteous, and informative. Your company will be at the top of our list once we are ready to make the purchase.
Technician: Harley Carter
Service: Garage Door Opener Install
Narendrakumar Patel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Price charged for springs is $450.00 and on phone it was told $249.00 is a big difference. I don’t understand. And this service is such we can not hold for price.
Hi Narendrakumar, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Margie Pauldine
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley arrived early, very friendly and knowledgeable. Gave several repair options. Installed new springs and rollers. Explained parts replaced and warranty.
Mary Keuper
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The weather stripping had buckled in a few places and it was repaired in no time. Service man Bradley very courteous and thurough. Thank you
Technician: Harley Carter
Service: Garage Door Repair
Timothy Gorman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley explained the issues and remedies. The job was completely quickly. He reviewed what he had done and how to use the new system.
Mike Parsons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was great, represented the company well and very thorough. Not a fan on upselling, even though he explained everything well. Expensive compared to previous times I have had to replace springs. Ease of schedule and quick service was good.
Hello Mike, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
John Martin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A random Monday morning broken spring had me scrambling for help. A competitor was booked until Wednesday, but Precision immediately offered an on-site technician the same day in a reasonable timeframe. Harley was fantastic. He called first to confirm the appointment, let me know he might be early (which gave me time to get home from work), and then called again with an accurate ETA. On arrival, he asked questions, was very deliberate in explaining his process, and provided good/better/best options for repairs and replacements. I appreciated the motor inspection, which revealed it was close to burnout and might not even function after the springs were replaced. Replacements were quick and easy, and the new system is much quieter and more modern. Great experience...I would recommend Precision and Harley to anyone. Thanks!!
Jeff Hill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was awesome to work with. Answered all of our questions and did a tremendous job repairing our garage doors. A+ with a gold star, 5 gold stars!
Joe Larkcom
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very polite friendly and professional. Great contact before appointment and a job will done. Well definitely be my do to if any other work is needed.
Andrew Shafer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was great!
Technician: Harley Carter
Service: Garage Door Repair
Candy Day
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was the best! Called to see if he could arrive ahead of schedule, arrived at agreed upon time. Very professional in his explanation. Quickly installed the new unit, answered all of my questions thoroughly. Very efficient. Thank you for everything, Harley!
Steve Rehfuss
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley Carter was our technician. He very clearly explained the 3 choices of coverage for the door and then told us what he needed to do. He then began working on the door and was soon finished; he began telling us what was broken and needed .to be replaced. We were given explanations of how everything worked and answered any questions that we had. kyle showed up on time, worked quickly. He was very polite, professional. We would tell all people we know to use Precision Garage Door Company. We are very pleased with Harley!
Technician: Harley Carter
Service: Garage Door Repair
Dave Zacharias
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a spring break on Friday evening, called and was impressed that I could get someone to come out on Sunday. Harley Carter first called with a window of time he would arrive and then again when he was 30 minutes away, very nice. He very polite and respectful of my house and nice to my dogs. He did his inspection and gave me several price options to fix the issue. The spring was obvious and so was the cables being broken but with his advice and knowing how everything has to come apart anyway I opted to replace the pulleys and bearings. Good thing to because they were done. Also, when he showed me the quality of the sealed bearing rollers, I opted for those as well. He quickly went to work and had it working in a short time. It wasn’t cheap but the convenience, quality of the parts, knowledge and experience of the tech was well worth it. Give Harley praise he’s one awesome guy! Thank you!
Christopher Moore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Harley was courteous and professional. He arrived exactly on time. He quickly assessed the problem and explained all repair options. All required parts were on hand, so the repair was properly completed. Overall, your company's focus on customer service was obvious and appreciated. Thanks.
Technician: Harley Carter
Service: Garage Door Repair
S Hollstegge
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was prompt and courteous. He explained everything, completed the work efficiently, and cleaned up after the job. And all of this on a Sunday evening!
Jim Bishop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your employees, who worked on my garage door, were excellent and very easy to work with., I would recommend them to anyone who is dealing with a garage door problem. Good folks to work with.
Technician: Harley Carter
Service: Garage Door Repair
