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Read what people are saying
about Precision Garage Door in:

Loveland, OH

Precision Garage Door of Cincinnati
has received 73 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

David was very professional did a great job

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Eilers
Review:

I moved to Loveland, Ohio from Columbus about a year ago. In Columbus we always had Precision come and deal with our garage door issues and we were very pleased with the service. I was happy when I realized there was service here in Loveland. The old garage door was not responding reliably. And was not able to be fixed. Rob was very courteous, answered all my questions in a clear and patient way. He gave me instructions about how the remotes and keypads worked. I was very pleased with the quick and professional work. And would highly recommend your company.

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

I was very pleased today with the service provided by David Eilers. He was on time, polite, professional and explained what needed to be done very well. I will definitely use your company again if I should need service.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

Precision Door Service did an excellent job with my repairs. Firstly, good telephone receptionist, very kind and helpful. Precision Door was available Thank God. That said, the technician, my man; Brad Riley was absolutely superb. Upon arrival, he talked with my wife first as I was out briefly picking up food. When I came back Brad was in the garage. Dumped my food, checked with my wife and wife said she really liked him. Stepped into garage and talked to Brad. I say this; Brad was extremely professional, engaging, clean cut, gave me full explanations of status, an accurate short suite of options. Q. what more could a customer ask for? You will never be disappointed with Precision Door. Great folks. Lastly, never hire anyone other than a United States Military veteran. Why? they are disciplined, taught how to serve others, and they care. Brad is a cool dude.

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Brad Riley Service Provided:
Garage Door Repair

Technician: Brad Riley
Review:

They were wonderful. David explained options to me and we had my son on the phone so he could help me decide the option I decided on - new springs and rollers. I had spilled some peaches under my car and they picked them up for me and put my dumpster next to the house. They did not have to that. (I need a walker to get around.)

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David Allen Service Provided:
Broken Garage Door Spring Repair

Lead Technician : David Allen
Review:

Great service! gave options for repair and safety. They were very helpful and patient.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Lead Technician : David Allen
Review:

Thanks!

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Robert Bongiorno Service Provided:
Garage Door Repair

Technician: Robert Bongiorno
Review:

Great experience! My service tech was Luke Mattia. Very professional! I had a broken spring on my larger garage door. He had it replaced in under 1 hour with no issues. He also performed a “safety check” and advised me of additional maintenance options he could provide (for a price $$$). I’ve used Precision Overhead Garage Door in the past and will continue to use them in the future. Thanks, Luke!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great job! Prompt service and work completed the same day. Serviceman was knowledgeable, professional, explained issues, presented options, and completed the work. He even helped, this senior citizen, set-up the app on my phone.

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David Allen Service Provided:
Garage Door Opener Install

Lead Technician : David Allen
Review:

I had David come out because our garage door was having trouble shutting all the way down. He knew right away what the problem was and fixed it in minutes. He also helped me program the garage door opener to my new car. He was so professional and very knowledgable, just an all around good guy. Precision is very lucky to have him on their team. Karen K.

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David Allen Service Provided:
Garage Door Repair

Product:
Garage Doors

Lead Technician : David Allen
Review:

I am so impressed with the service I received and the new garage door opener. The technician was so courteous, polite and knowledgeable. I would recommend Precision to everyone I know. Thank you for your great service!!

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David Lenhardt Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Lenhardt
Review:

Estimator was very informative Installation was great Door came in faster than originally prommised Kyle did a great job, and all parts were on the truck Not the normal multiple trips to complete.

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Service Provided:
Install Garage Doors

Review:

Wow! Great Job! Great Customer Service!! Robert was awesome! Arrived on time. Explained all issues with the door, including items we were unaware of and provided several repair options to work with. You had us at lifetime warranty! Can't thank you enough for the quick response, honest estimate for repair, and courteous service professional. We will be talking you up around town :)!

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Bryan was service worker and I was very satisfied with his competence,courtesy and explaining every step of repairs. Price was higher than expected but worth it if door works long term.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Jake was fabulous and professional. He explained everything to us and there was no sales pressure at all. I would recommend Precision Door Service to everyone!! Thank you!!!

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Jake Huntress Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Management: Jake Huntress
Review:

Brian Payne was our technician. He was courteous and very professional. Our problems were taken care of quickly and reasonably prices. Both doors repaired in less than two hours. We will use Brian again.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Happy with the service. Answered phone right away and got me scheduled. They helped me coordinate with technician since he was able to arrive early. Technician (Brandon) was knowledgeable, nice, and efficient and answered all questions. He fixed the broken spring, added new rollers, and new drums/cable all in same day as I called. Can't really comment on value of price because I had nothing to compare it to. I think it was about $800 all in (parts, labor, taxes etc) but overall I am happy.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jake explained evetything. Although I was not expecting to buy a new opener, Jake showed evedence that the one I had needed to be replaced.

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Jake Huntress Service Provided:
Garage Door Opener Install

Product:
Opener

Management: Jake Huntress
Review:

We were very happy with the service that we received from Brian. He was very friendly, thorough with his work, and explained at the end what was done. We will certainly call again if needed and recommend to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

David was awesome he knew what needed repaired and fixed it in a timely fashion.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Lead Technician : David Allen
Review:

David Allen was great. He called me several times and even showed up early. He did a great job explaining our options for repairs. Will definitely use Precision again.

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David Allen Service Provided:
Garage Door Repair

Lead Technician : David Allen
Review:

David Allen was very knoglegable, precise, and courteous in explaing what needed to be done to repair or replace parts of the garage door. I was very pleased with the service and would recommend Precision Door to any one needing garage door service and repair.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Lead Technician : David Allen
Review:

Brent was punctual, courteous, and respectful of me and my property. He gave me all my options and the advantages of each. My door opener was replaced quickly and I couldn’t be more pleased.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Had used this company three other times over the years and on this job we were WAY overcharged. The service rep was almost an hour late which bled into my work day and unfortunately I was unable to review with him the system he was installing as I could not get away from calls. I arranged my schedule to his promised time of arrival but was unable to move things when he showed up late. In review of the invoice we paid WAY more then other providers. It will be the last time I use them.

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A Response from: Jake Huntress

We're sorry to hear you were disappointed with our team, Sean. Customer satisfaction is our top priority at Precision and we always strive to provide prompt, reliable service for our customers. We understand your poor experience started with our technician running behind schedule but having called Precision before, you know this is not normal behavior for our team. We tried our best to make up for the prior appointment running long by calling twice with an ETA before your appointment window began, but we understand this is still extremely frustrating when it impacts your workday. We apologize on behalf of our entire team for this. As for the cost, we know you can find other garage door repair companies that offer lower prices. We can't help but notice that often with lower prices comes lower quality work and garage door parts. When you call Precision, you know a trained professional will arrive ready to fix your door the right way the first time. We use only the highest quality garage door parts and offer an industry-leading warranty—something lower-end companies cannot compete with. We understand your technician did provide multiple repair options at different price points and you chose a more expensive option to help extend the lifetime of your garage. While we understand it can be frustrating when the diagnosis to make your door safe and reliable is more involved than you may have hoped, we always make a point to offer different options to best fit your budget. If you have any questions about the services provided or would like to further discuss additional concerns, please contact our office.

David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Lead Technician : David Allen
Review:

PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Very professional did great job

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David Allen Service Provided:
Garage Door Opener Repair

Product:
Opener

Lead Technician : David Allen
Review:

David Allen and Brian Payne did a excellent job on repairing my garage door and adding a new garage door opener. They were very professional.

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David Allen Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Lead Technician : David Allen
Review:

Brian and his assistant did a great job and they were very courteous and helpful. I will be sure to tell all of friends and neighbors to use Precision Garage Door Services when needed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had damaged my garage door Friday night, and needed to have it repaired or replaced quickly. I called on Saturday morning, and the staff was very nice and quickly scheduled an appointment for me to have a technician come look at it on In a couple hours of my call. I received a text message about who is coming with a picture, which was amazing! Technician Brian was on time, very professional and nice, and quickly determined what was needed. I was given three choices of new garage doors and he was not pushy at all. He was very quick in determining the availability of the parts and came back to replace the garage door within one hour. His work was very professional and I did not see any pieces of old materials left behind which I sometimes do with some workers. I’m extremely pleased. I highly recommend precision garage service a d Brian.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Look no further: Precision should be your #1 pick! Top notch service support, with a very knowledgeable person walking me through the options available, pros/cons of models. The doors were ready in less than 10 days (I was told it could take up to 3-4 weeks!), I was contacted twice to keep me up to date with next steps, and the installation was incredibly well done - great attention to detail until the very last minute. Totally worth the investment, great customer experience.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216