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Read what people are saying
about Precision Garage Door in:

Loveland, OH

Precision Garage Door of Cincinnati
has received 59 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

Jake was fabulous and professional. He explained everything to us and there was no sales pressure at all. I would recommend Precision Door Service to everyone!! Thank you!!!

- kathy white

Jake Huntress Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Management: Jake Huntress
Review:

Brian Payne was our technician. He was courteous and very professional. Our problems were taken care of quickly and reasonably prices. Both doors repaired in less than two hours. We will use Brian again.

- Jackie Quay

Brian Payne Service Provided:

Garage Door Repair


Product:

Springs


Technician: Brian Payne
Review:

Happy with the service. Answered phone right away and got me scheduled. They helped me coordinate with technician since he was able to arrive early. Technician (Brandon) was knowledgeable, nice, and efficient and answered all questions. He fixed the broken spring, added new rollers, and new drums/cable all in same day as I called. Can't really comment on value of price because I had nothing to compare it to. I think it was about $800 all in (parts, labor, taxes etc) but overall I am happy.

- CC in Loveland

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Jake explained evetything. Although I was not expecting to buy a new opener, Jake showed evedence that the one I had needed to be replaced.

- John Berry

Jake Huntress Service Provided:

Garage Door Opener Install


Product:

Opener


Management: Jake Huntress
Review:

We were very happy with the service that we received from Brian. He was very friendly, thorough with his work, and explained at the end what was done. We will certainly call again if needed and recommend to others.

- Tracey Stepenson

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brian Payne
Review:

David was awesome he knew what needed repaired and fixed it in a timely fashion.

- Jeremy Grubbs

David Allen Service Provided:

Garage Door Repair


Product:

Springs


Technician: David Allen
Review:

David Allen was great. He called me several times and even showed up early. He did a great job explaining our options for repairs. Will definitely use Precision again.

- Mr. Moore

David Allen Service Provided:

Garage Door Repair


Technician: David Allen
Review:

David Allen was very knoglegable, precise, and courteous in explaing what needed to be done to repair or replace parts of the garage door. I was very pleased with the service and would recommend Precision Door to any one needing garage door service and repair.

- Phyllis Books

David Allen Service Provided:

Garage Door Repair


Product:

Springs


Technician: David Allen
Review:

Brent was punctual, courteous, and respectful of me and my property. He gave me all my options and the advantages of each. My door opener was replaced quickly and I couldn’t be more pleased.

- C Juan

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

Had used this company three other times over the years and on this job we were WAY overcharged. The service rep was almost an hour late which bled into my work day and unfortunately I was unable to review with him the system he was installing as I could not get away from calls. I arranged my schedule to his promised time of arrival but was unable to move things when he showed up late. In review of the invoice we paid WAY more then other providers. It will be the last time I use them.

- Sean Garry

A Response from: Jake Huntress

We're sorry to hear you were disappointed with our team, Sean. Customer satisfaction is our top priority at Precision and we always strive to provide prompt, reliable service for our customers. We understand your poor experience started with our technician running behind schedule but having called Precision before, you know this is not normal behavior for our team. We tried our best to make up for the prior appointment running long by calling twice with an ETA before your appointment window began, but we understand this is still extremely frustrating when it impacts your workday. We apologize on behalf of our entire team for this. As for the cost, we know you can find other garage door repair companies that offer lower prices. We can't help but notice that often with lower prices comes lower quality work and garage door parts. When you call Precision, you know a trained professional will arrive ready to fix your door the right way the first time. We use only the highest quality garage door parts and offer an industry-leading warranty—something lower-end companies cannot compete with. We understand your technician did provide multiple repair options at different price points and you chose a more expensive option to help extend the lifetime of your garage. While we understand it can be frustrating when the diagnosis to make your door safe and reliable is more involved than you may have hoped, we always make a point to offer different options to best fit your budget. If you have any questions about the services provided or would like to further discuss additional concerns, please contact our office.

David Allen Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Door Opener


Technician: David Allen
Review:

PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS

- Richard Merkle

Brian Payne Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Brian Payne
Review:

Very professional did great job

- David Otto

David Allen Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: David Allen
Review:

David Allen and Brian Payne did a excellent job on repairing my garage door and adding a new garage door opener. They were very professional.

- Lori Schille

David Allen Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: David Allen
Review:

Brian and his assistant did a great job and they were very courteous and helpful. I will be sure to tell all of friends and neighbors to use Precision Garage Door Services when needed.

- Lorna Roberson

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brian Payne
Review:

I had damaged my garage door Friday night, and needed to have it repaired or replaced quickly. I called on Saturday morning, and the staff was very nice and quickly scheduled an appointment for me to have a technician come look at it on In a couple hours of my call. I received a text message about who is coming with a picture, which was amazing! Technician Brian was on time, very professional and nice, and quickly determined what was needed. I was given three choices of new garage doors and he was not pushy at all. He was very quick in determining the availability of the parts and came back to replace the garage door within one hour. His work was very professional and I did not see any pieces of old materials left behind which I sometimes do with some workers. I’m extremely pleased. I highly recommend precision garage service a d Brian.

- KT

Brian Payne Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Brian Payne
Review:

Look no further: Precision should be your #1 pick! Top notch service support, with a very knowledgeable person walking me through the options available, pros/cons of models. The doors were ready in less than 10 days (I was told it could take up to 3-4 weeks!), I was contacted twice to keep me up to date with next steps, and the installation was incredibly well done - great attention to detail until the very last minute. Totally worth the investment, great customer experience.

- Carlos Freitas

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Precision Garage Door of Cincinnati has the best customer service out there! Everyone I have talked to has been friendly and very helpful! They are quick and fixed our problem in no time! Same when they installed our new garage door opener a couple of years ago! I would highly recommend them to anyone for any garage door need!

- Mandy Peaker

Brian Payne Service Provided:

Garage Door Opener Repair


Technician: Brian Payne
Review:

Brian was professional and nice. Overall service was not what I expected for a simple rebalance of door. They do a 25 point inspection but don’t give you report until AFTER job is complete and paid. Don’t expect to have your door repaired or adjusted. Instead, be prepared for replacement (springs, rollers, bearings, etc..) which costs SIGNIFICANTLY more. The parts they use are good and my door is operating smoother and quieter but it should for the money I spent. For non impulse buyers, hopefully this review helps educate those using Precision.

- Mike Wagner

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
Review:

I saw them in the phone book & have had them out. I have been so pleased with there service. I wish I had heard about them sooner then I did.

- Sharon Cortright

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
Review:

Guys did a great job!! Explained everything they did. ????????

- Mark Osika

Jake Huntress Service Provided:

Garage Door Repair


Management: Jake Huntress
Review:

My new garage door opener is up and working! The service provided by Jake was 5 stars ... he was Friendly, on-time, informative and efficient! I would highly recommend their services!

- Lisa Robinett

Jake Huntress Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Management: Jake Huntress
Review:

They honor their warranties with zero hassle whatsoever. Great company.

- Joshua Murray

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Review:

The technician was professional provided me three options and had the job completed in 2 hours. I hadn't realized how badly my garage door was operating. It is now smooth and quiet!

- Bill Freeman

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

My technician was Tanner. He was courteous, professional, and knowledgeable. Excellent customer service all around!

- Victor Malone

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Justin Begley's service was fantastic! He was prompt, courteous, friendly, and went above and beyond to educate me on the operation of the door and ways to maintain the investment in parts and labor. Great job! Will definitely recommend the Precision Door Service team in the future.

- Dave Schroer

Service Provided:

Garage Door Repair


Review:

Brett Sackenheim did a great job.

- Sherry Lynn

Service Provided:

Garage Door Opener Install


Review:

Jake was FANTASTIC! He explained everything, showed me exactly what was needed, and made my experience so easy!

- Meghan Nelle

Jake Huntress Service Provided:

Garage Door Opener Install


Product:

Opener


Management: Jake Huntress
Review:

Brett was knowledgeable, courteous, and quick. He took the time to explain exactly what he was doing. Highly recommend Precision Door Service.

- Michael Davis

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Consistent quality service.

- mark barnett

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

we were pleased with the service. Kevin very professional & courteous

- Barry Ahr

A Response from: Precision Cincinnati Team

Barry, thanks for letting us know how we did. Call anytime

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Door Service
Office: (513) 275-6825
9105 Sutton Pl
West Chester Township, OH 45011