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David Eilers was punctual, knew his doors and completed the repairs in a timely fashion. It wasnt until I looked at the detailed receipt on my home computer I noticed the new rollers,10each at 24.95 totaling 249.50. I do not remember him asking if we wanted those and do not believe we needed them. Got my original invoice from AE door (2016) ;and the cost of the repairs today exceeded the total cost of the new door including installation. I am aware prices have gone up greatly in 10 years-however-due to the cost I would not contact your company again.

- Mike Gellman

Came home to find broken garage door spring. Called Precision and they had a tech out within a few hours. Tech inspected everything and quoted repairs. I authorized him to replace springs, bearings, cables, and drums. Chris got right to work and had everything replaced in about 90 min. Very happy with quick response and repairs. Everyone i delt with were very nice.

- David Alexander

Don't use these guys, very disappointing experience. I needed 2 garage door openers replaced. The tech showed up and basically suggested just about everything needed to be replaced if I wanted everything to be safe, including springs that were replace 2 years ago. Pricing was extremely high, and the total bill was 2x most other companies. The company I hired was extremely honest, upfront and no gimmicky selling, including components that were in great condition yet Precision said I needed them replace to have a safe garage door.

- Todd Peets

Hello Todd, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Our technician was Christopher Woods. Chris was excellent in explaining all the options available I to replace a 20 year old opener. His installation work was outstanding and at the end he activated our remotes and car links. The new opener and nylon rollers reduce the door opening noise factor immensely.

- John Telintelo

Garage door spring finally broke on 20+ year old garage door. Kevin O'Hara came out same day (called to offer to come earlier than scheduled appointment). Quickly assessed the condition of the door and all components. Gave multiple, realistic options of repair with no pressure and very clear descriptions of work that could be performed. Garage was fixed and guaranteed for years to come. Thank you A+.

- Andrew Chmielewski

Fast service scheduling. Technician (Kevin O’hara) arrived as scheduled. Kevin was courteous and professional. He performed the work as promised and my garage door is now operating flawlessly. Thank you!

- Gregg Litchfield

These guys are terrific! Our garage door broke on Thursday evening. I went to Google, saw that they've been in business for over 20 years with close to a 5 star rating by over 2k customers, why would I call anyone else? First thing Friday morning, Justin arrived. He did a thorough inspection of the entire door, springs, parts and motor. He explained what the issue was, the proposed fix and the cost. He was professional, prompt and thorough. We were thrilled to have the door fixed along with a review of the work and direction for proper care moving forward. While we don't anticipate needing any service for years to come, we would only call Precision if we did!

- Danielle Russo

Called them out when our garage door started to make a grinding sound. Kevin let me know he was on his way, assessed the issue, and it was fixed in less than 15 minutes! Thanks again!

- Ryan Schisler

Kevin O'Hara was here 1/2 hour before the 2 hour window . . . glad he was, as my wife's beamer had a dead battery and we had to figure out where in the heck to hook the jumper cables . . . so that's definitely going above the call of duty . . . thanks Kevin. And I was fortunate to get one of the most experienced long term guys you have . . . he knew his **** and got it done promptly and professionally . . . thanks Greg B Loveland

- Greg Benkner

Justin performed a thorough overview of my garage door opener, springs, and component parts. His explanation of the work needed to be performed and how existing conditions would affect safety and proper future operations was outstanding. He executed all work in a timely manner and to my expectations.

- Robert Wright

Geoffrey Grouse did s fantastic job fixing our broken springs. I will use again.

- Scott Sapp

Kevin was terrific Very knowledgeable Very efficient

- Emily Moss

They did a great job. Technicians were good, friendly and knowledgeable.

- Peggy Torbeck

James Schmidt was awesome and professional courteous and explained to me quickly easily what was needed to repair my garage. He listened and gave us the best option for my home. Thank you Jimmy!

- David Folkerth

I will do a further review when our new door is installed but I do want to say how favorably we were impressed thus far with Chris Woods response to our problem. He got our seriously dented door back on track and operational enough until our replacement door (with insulation and a better motor) arrives and can be installed. Chris gave us a candid appraisal of the situation and the available alternatives...no high pressure.

- Richard Koopman

Made reapir quicklt and clearly communicated options

- James Lewis

Technician Davis Eilers exceeded expectations all across the board. Timely, professional, friendly, informative, and efficient. He took the time to explain everything to both my wife and I. And after installation, he also gave us a tutorial on how all of the new items worked, including the app set up and functionality. Thank you, David!

- Stephen Kluge

I hit recommendation from a neighbor who had you work on there garage and said you did a great job. Your technician was here on time and sent bio before he arrived. My garage door was fixed quickly and efficiently. Overall a great job

- Lori Copeland

I called Precision Garage Door Service because my opener didn't want to lift my door. The technician, Harley C., arrived promptly in the time span I asked for and diagnose the problem quickly. It turns out my old opener was aging and he said the unresponsiveness between the wall button and the opener would likely continue and get worse. I decided to have a new opener installed which Harley proceeded to do. He was very polite and responsive to my questions and concerns. It was a job well done in my view and I would highly recommend this company.

- Alexis B.

Fast, reliable service with a full explanation of the troubleshooting and repairs that were completed. Justin N was polite and very helpful! Highly recommend!

- Rachel W

Great and friendly service! Garage door looks amazing!

- Jessica King

I called this morning reporting an issue with my garage door. I was given an appointment for three hours later. I was called by the technician, David, 30 minutes before his arrival. He sent me a text message with his picture and a description of him and his personal Likes and dislikes. He and another gentleman came and evaluated. The issues with the garage doors gave us a quote for repairing them. They repaired the doors check them showed us how to program everything and program the openers inside the cars and programmed our phones to operate the garage doors. I would definitely Highly recommend this company! Very professional and reasonable

- Cathy Drescher

Geoff was professional and clearly laid out the options available to me. I appreciated the attention to detail and the lifetime warranty that goes along with with work performed. Definitely recommend.

- Vjay Sud

Incredibly responsive and professional. Contacted them on a Sunday and they were here Monday. Technician Johnathon Guffey was very knowledgeable, professional and easy to work with. Prices are a little high but the speed and quality of the service was worth it to me.

- Mike Flannery

A couple of years ago you replaced one of my openers, and I was very pleased then. So I called you yesterday when the other started to give me trouble. Your technician, David Eilers, was outstanding. He showed me the issues that were causing me problems (stripped gear, burns on the logic board), and discussed my options. I opted for a new opener which he installed immediately. He was courteous, efficient, and answered all my questions. I would recommend your company, and David Eilers specifically, to anyone. Sincerely, Dave Stickel

- david stickel

My garage door opener surprised me when it stopped working altogether. I was also surprised at the extremely prompt service I received after calling Precision! I am not a mechicanically inclined person; I am an older citizen who has a hard time knowing if I am being taken advantage of or not. I have not had to purchase a garage door opener for over 30 years. You can imagine the culture shock when I learned about the pricing change that has occurred in those 30 years. Thank goodness for Seth Boyers (my technician.) He could see how confused I was. He eased my concerns and assured me that he wasn't in a hurry, he would not move forward until I was totally clear and confident, and that he was going to walk me through the process/equipment until I felt that we were on the same team and he and Percision would be there for me whenever I needed help of any kind.Thank you, Seth and Percision. I believe you. Lynne

- Lynne Ruhl

My technician was Justin today. He explained all the options for upgrading one of my garage doors with a new lift system and all the peripherals that go with it. He also gave me a keypad and helped me update the MyQ app to include both doors. He did an excellent job. The door opens quietly and smoothly now.

- Ruth Michalski

Justin was extremely nice to work with. Very knowledgeable and explained everything to my satisfaction.Was on time, and his personality was a plus. Would highly recommend recommend!!!!

- Judy Morrison

Very pleased with their service. David and Jeff arrived on time, inspected our door and gave me a variety of options to consider for repairs. I would highly recommend this company given the excellent service I received today. Thank you.

- Lori Martin

From the text of who was going to be my technician ,the job was done in a very professional manner and in a timely manner. Chris did a thorough job of explaining everything that was needed and gave me many options. I liked this approach to the job. Final product was excellent.

- Debbie Pomeroy