They did a great job. Technicians were good, friendly and knowledgeable.

- Peggy Torbeck

Even though BBB gave Precision an A+ rating, I was hesitant on calling them as the BBB address given was in Franklin, Ohio and I lived on the west side of Hamilton County. However, I saw Precision's advertisement on t.v. and gave them a call. From start to finish, I was very impressed. Chris and Chris were very prompt, professional, courteous, and respectful and gave me their analysis of my problem. They were also willing to look at another garage door on which I had concerns because it was older than the one that broke. They shared several prices with me and after my decision, they were able to replace all the moving parts, motors, and remotes on both doors in the same afternoon. The website was easy to use, and the people from my initial call to the very finish, gave me total confidence in Precision's skill set. After Chris and Chris completed the installation, they were great in explaining and demonstrating how the remotes, keypads, and everything worked. They allowed me to practice on both doors before they left, they answered all my questions, and they left both garages as clean as when they arrived. I was very impressed!

- Terry And Mike Hodges

I will do a further review when our new door is installed but I do want to say how favorably we were impressed thus far with Chris Woods response to our problem. He got our seriously dented door back on track and operational enough until our replacement door (with insulation and a better motor) arrives and can be installed. Chris gave us a candid appraisal of the situation and the available alternatives...no high pressure.

- Richard Koopman

Christopher Woods (Certified Technician) was very clear in explaining the issue with my garage door and how it would be resolved. He worked efficiently and demonstrated a high level of professionalism throughout the service.

- Julius Hall

Chris Woods was the technician who came out to fix my blunder. While replacing a spring, something I’ve done more than once, I ended up with an unbalanced door and it came off the track leaving it hanging dangerously. In less than 24 hours Chris was able to come out and fix everything perfectly. Not only did he get the door back on track but he made all the needed repairs in a fraction of the time that it would have taken me. Chris was very polite and offered to pick me up a beverage while enroute to my house. He also provided some useful safety information about my door. Thank you Chris! You are a very competent professional and a great representative for Precision!

- Chad Girdler

Chris was very professional and did a great job! I recommend your service to anyone looking for a garage door or repair. You stood behind your warranty and did a wonderful job! I will use you again in the future for any garage needs and let everyone know you are a company of professionals and integrity.

- Cheryl Dorschug

Chris was excellent to work with. He was quick to diagnose the issue, explain in detail my options and the cost of those options, and finally install a new opener for me. Very positive experience!

- William Henry

Nothing good to say. Won’t call back!

- Michael Bowling

A full explanation was given before work was started. Questions were answered before and during installation. Used parts were shown to me and I was able to see what caused the breakdown of the door. Work site was cleaned and returned to normal. Would definitely recommend to my friends. The technician was very polite, very courteous and very knowledgeable. Would recommend him as the technician to request. Very happy with job.

- Ann Blagdon

Chris was great. Was available to come earlier than planned which was a bonus. He looked everything over, presented 3 options and promptly explained the benefits of each option. He was fast and knowledgeable and spoke with us about every detail regarding the install. I highly recommend his services as well as precisions for future garage doors needs

- Ryan Renneker

Great company, Christopher was on time and explained what he was going to do. He went over the whole door and opener and told me about the different steps to fix my door . He didn't pressure me in any way, he let me make all the decisions! After that he went right to work, and in no time my door was fixed. Will definitely use them again.

- Elmer Hehn

My power went out in the bad weather, and while I was trying to get my car out of the garage, the door stopped working, leaving my vehicle trapped inside. Christopher Wood arrived promptly and, in a very professional manner, diagnosed the issue with my garage opener. He fixed the problem, and I truly appreciate the quick and effective service. Additionally, it was a relief not to incur any extra charges during the holiday season.

- Arielle Betts

prompt friendly

- Franklin Arkenberg

On site tech Chris was amazing, fast, and very professional!

- Shane Miller

Our Garage door broke and Precision Overhead Garage Door sent Chris the same day to repair it. Chris was professional, explained everything, gave us options and repaired it perfectly . This was the first time we called Precision to help us and we were very impressed! Thank you!

- Karen

Had a spring break in the evening and I was able to schedule a repair for the next morning. Chris was very friendly and worked to get the door operable so I could get out for an appointment and then finished the repair while I was out! Will definitely use Precision the next time!

- Daniel Graham

Tech was polite and professional, explained everything fully and clearly

- Charles Dehner

Called to have a door wheel and bracket put back on. Came out and quoted me an outrageous price of $1355 to fix it. I told him I wasnt paying that much for a wheel and a brace and 30 minutes of work and he charged me a $150 service fee. All he did was come out and take a look and then ripped me off for $150. AE door did it for $211 and my garage door works fine now. I want my money back. Ripped off

- Ryan And Patti McCoy

I was very happy with the work that was done. Christopher was my tech and he was courteous, knowledgeable, and informative. He was on time and attended to the issue promptly. He was delightful to work with. My only reason for not giving a 5 star rating, was that when I made the reservation I was unable to receive any idea what the work might cost. I needed the large battery in the garage door opener replaced and it was not listed in their computer. It was not until the battery was being installed that I found out how much the work would cost. Luckily, it was very reasonable. But that information needed to be in the computer

- Priscilla Neill

Christopher was professional, courtesy and on time. He did a wonderful job explaining the garage door opener options and finished everything fast. He even blew out all the leaves in our garage to make sure nothing got in the way of the door closing! I'm extremely pleased with the service and this company and highly recommend them - especially Christopher.

- ANITA M

Cables and spring broke on my garage door and they were able to come out the same day to fix it. He explained everything in good detail and promptly fixed the problem. Would recommend!

- Jessica Buckler

My Sears Craftsman garage door opener hit 30 years of service last month and died today. I found these guys online via Google - searching for same day service. Chris arrived 90 minutes after I called. Very knowledgeable and professional. New Liftmaster opener, springs, rollers, etc. all installed in about 3 hours. Highly recommend.

- MilkyWayResident

Chris called 30 minutes before arrival and was professional and prompt. He asked what the current issues were with the old garage door opener. He explained 3 options and installed the new opener, keypad, lasers and programmed all 3 remotes and keypad. Precision Door is our 1st choice in the future and we will recommend your company to everyone we meet. Thanks Chris

- Robert VonHoene

Chris was outstanding—quickly diagnosed the issues, had all parts on his truck, and installed upgrades beyond what I expected. He walked me through setup, saving me tons of time and frustration. 5 stars!

- Casey Berns

Christopher was extremely helpful with getting my garage door working again. He was very detailed, communicated everything that was going on and the pricing. And was on time. Will definitely be contacting in the future for any garage door needs.

- Austin Reisenbeck

Chris was very helpful. He explained everything to me and all my options. He answered all my questions and since I was on my own to make a decision, he even asked if there was anyone I wanted to reach out to in order to help me decide. I thought this was very thoughtful and nice of him because he saw that I was having trouble making a decision. This is my second time using Precision Door and I am completely satisfied. Thank you.

- Rochelle Carlton

Very professional

- Lisa Lewis

The installation was done professionally with excellent customer service!

- Bret Isaac

10 gold stars to Chris. On time Phone alert Offered to get coffee for me Very kind courteous

- Melody Reno

Chris called before my appointment time to give me an estimated time he’d be arriving and showed up on time. He was professional and explained what our options were and what he was going to be inspecting. The work was done quickly and looks (and sounds) good.

- David M