Precision Garage Door Service of Florence

Christopher was so polite when phoning, and servicing our problem. Worked without making a mess, left the area very clean and completed the work in a timely manor. Really appreciated getting the garage door up and running in a timely manner.

- Susan McDonald

My experience with this company was excellent, beginning with the upfront call to set up the appointment to the end of the repair visit. All parties involved were very professional. The plans were explained to me with no pressure to buy one over the other; I got to choose what was best for my circumstances. I was shown what the issues were, and after the repairs were made, was shown where the repairs were made and the additional items I received. I am definitely pleased with a much brighter light for my garage and the sensor lights. Overall, I am happy with this experience, this company, and very happy to recommend them. You won't regret your call to them!

- Debbie D.

Precision always gives me prompt and quality work. Chris came the same day I called and solve my issue. He was very polite and thorough. He made sure to answer all of my concerns I would recommend Chris to anyone who has garage door issues. Thank you Precision.

- Rick Applegate

We’ve used Precision for our garage door - once at our last house, and also at our current home. We chose Precison again because of the wonderful job they did the first time. The team is prompt, kind, and explains everything well. Today Jimmy fixed our door in an hour, and was wonderful to work with. We will continue to use Precison for our needs. Highly recommend.

- Molly Sergent

Kevin from Precision Garage Door was a wonderful experienced technician...he seemed very honest, cared about my mom's safety when it came to her garage door and did good job talking to her as she very leary of contractors now after being ripped off by chimney people. He told us everything needed & after it was all said and done got door working perfect at a surprisingly good price. Thank you Kevin... we're first time customers of this company now we'll be lifetime!!! Oh and did I mention he even offered bring us coffee when he stopped at store on the way!! Fantastic customer service!!! Services

- Pamela Works

Harley Carter was very professional. He was courteous, professional, and very helpful throughout the process. It made the experience smooth and stress-free.

- Teresa Hamrick

The technician did a very good job. He was kind and friendly.

- Michael Maciariello

I give this rating as customer service was not up to standard in my opinion, tech Justin was a great guy, professional, did a great job on the install, went over everything, after he completed the job, and had left ended up with an issue, called the company and customer service was supposed to get in touch with someone to see if someone could come back and address the issue and was supposed to call me back to advise, which they did schedule for someone to come the next day, well never received a call back after waiting almost 40 minutes! So ended up calling them and they did get in touch with Justin and he came back and took care of the issue, so great service from Justin but not customer service. And first time I have used this company so will have to think on it next time.

- William Stallings

Kevin was knowledgeable and helpful throughout the service. He was able to identify the issues and complete the repairs with good results in a timely manner.

- Callie Bamberger

Professional and thorough!

- Lorenzo Hill

Quick response and very professional. Seems to me a well-run organization which is refreshing. Kevin was very friendly, helpful and left no mess at all. Thanks Kevin!

- Paul Harrison

Justin did one hell of a job. Much better than what I had. Very knowledgeable installer and great to work with. Couldn’t be happier! Thank you for your work!

- Rick McDonald

Rapid response and quick repair. No pressure to purchase additional parts or equipment.

- Curtis Dringenburg

The reviews from customers speaking highly about the company.

- Terry Holly

Kevin was very knowledgeable and professional

- Rick Arthur

Quick service... the representative arrived within just a few hours of my initial phone call. Service representative (Justin N) was extremely professional and friendly. He went the extra mile to listen to all my concerns, and to answer all my questions. Justin was also very respectful of my property. Precision Door may charge a little bit more than some of the other companies in town, however it is clear that their parts are of a higher quality, and their warranties also appear to be superior to other companies. I highly recommend Precision Door. -RJ

- R J Pulsfort

Seth came out this morning, very professional, on time, and did a great job.

- Robert Patterson

I was highly pleased with Precision taking care of my garage door issue. Seth was extremely polite and professional. He informed me along the way with what the issue was, and he took the time to answer all of my questions. I'm happy to have my garage door back to working great once again. Thank you Precision!

- Sharon R.

Fast, friendly and a job done right! We also had other issues dianosed that clearly need to be addressed. Thank you,

- Steve Geis

Chris was polite, professional and answered all of my questions. Thanks for getting out here so quick!

- Judy S.

Our technician Christopher Woods came out within hours of my call, identified and fixed the problem, and was efficient and polite. I appreciate how fast he took care of it!

- Andrew Pittman

I called for service in the morning and someone showed up in the afternoon. Great response. Texted prior to arrival. Knowledgeable. Respectful. Took his time explaining issue. Fixed problem quickly. Very reasonably priced.

- Linda Bramlage

Had Seth come by to fix a fried motor on the garage door. Could not have been more polite and professional, even walked out to him sweeping up the garage when finished. Everything was thoroughly explain and I was given multiple options before he started any work. Overall incredible experience working with him.

- Stephen Bonta

Very responsive to my inquiry. My technician Jonathan was very thorough and courteous. He explained multiple options and I ended up going with the option I felt best fit my needs. The job took approximately an hour and he cleaned up afterwards. Liftmaster is a solid product and my wife and I are happy with our new garage door opener. This product is whisper quiet when opening and closing.

- Neal Brown

Kevin and John were very

- Dalibor Vukoja

Seth was awesome. Helpful, knowledgeable and respectful! He is the reason for the 5 stars.

- Emrah Kmetas

Excellent service very professional

- Paul Walton

Justin our technician was very thorough and understanding. He explained his thought process and what steps he recommended for repair. Easy to converse with and not over pushy or focused on upsales. Would recommend Justin. Any issues I encountered was playing phone tag with him as the number he called me from initially would go to the customer service office and they would have to text to get a return call. Also no discounts offered besides credit card fee process discount if paid by check. Overall satisfied with the experience but in today’s economy every $$$ matters.

- Corin Jump

I was having problems with my garage door not closing properly. I called on a Tuesday and they sent Justin out the very next day. He called to let me know when he would be arriving and even sent me a picture and a little bio of himself so i would know it was him when he arrived. He had to make a stop to get gas first and asked if he could get me anything. How thoughtful was that!!! He did his inspection and found the problem. He discussed the different options and asked if I had any questions. He got to work and now my garage door works perfectly. He explained everything he did and showed me how to work my new openers. He had everything he needed in his van so everything was completed in a couple of hours. I highly recommend Precision Door and Justin Napierala.

- Suzanne Meither

Gentleman was very professional and explained everything in an easy to understand manner.

- Rees Stehle