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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 964 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Robert was friendly, knowledgeable and most of all, talented. We have had a lot of work done on our house recently and it is such a pleasure to work with someone who knows what he is doing He was clear about what I needed and transparent about what would cost me. Thanks Robert. Highly recommend!

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Brada was very informative and knew his stuff

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Brad Riley Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brad Riley
Review:

Robert was outstanding. He analyzed our problem, explained our options in language we could understand and then fixed the problem. We couldn't be happier.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Technician: Robert Bongiorno
Review:

David Eilers was my installer/ technician. He was friendly, polite, on time and did a fantastic job! He represents Precision extremely well! I highly recommend Precision!

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: David Eilers
Review:

We loved everything about this business. Lucked out and got it installed the same day they came out to show us what they had. They had a cancellation on the same door and color we had picked out and it was the only one they had on hand. Did a beautiful job of installation and everyone involved could not have been nicer. They made our day!!!! We could not love it more. Recomend this company very highly.

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Jonathan Guffey
Review:

David Allen was very professional and respectful of our property. He explained everything and was very thorough. We were very pleased that you were able to come ahead of schedule. Thanks

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David Allen Service Provided:
Garage Door Repair

Lead Technician : David Allen
Review:

Precision Overhead Garage is the BEST! I have been doing research to which company is the best before I decided to call POG. Our garage doors were really bad for years. Only one was working and it was not even in good shape that every time we open and close made me worried. Thinking that it might drop to the floor. Their staff are very professional and very attentive of your concerns. We had Luke and Jonathan. Both are very nice gentlemen. I am very satisfied of Jonathan's job today. I am happy that I had POG worked on my garage doors. I am Highly Recommended to people to have POG to work on your garage doors. They are the BEST!

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Opener

Installer: Jonathan Guffey
Review:

While the tech seemed to be knowledgeable he was a salesman. I requested a repairman and was dissatisfied with his approach. When he quoted me three options the least at $560 I knew I was in trouble. I can buy a while NEW system at Lowe's for $179. He even pulled the circuit board from the motor, and without testing any diodes explained this may be part of the problem. I am familiar with these boards and know they can die but I assure this was not the case. It was evident my door problem was in the trolley. The years are stripped and grind when you go to open the door. I will not use your services in the future.

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David Lenhardt Service Provided:
Garage Door Repair

Technician: David Lenhardt
Review:

We had seen commercials for Precision and decided to call them based on their BBB rating and reviews. The appointment was scheduled for the next day. David Lenhardt came out and was very courteous, knowledgeable and professional. The spring was broken and David was thorough in explaining the different options for repair and longevity. He took the time to answer all of our questions so we could make an informed decision on the best option. We are very pleased with the quick repair and lifetime warranty. David provided outstanding service!

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David Lenhardt Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Lenhardt
Review:

David came to my home, and he was so polite.He called to tell me he was on his way, he said he was going to stop to get water or coffee, and he offered to get me something..I have never ever had repair person ask me if I wanted something also..He explained everything to me and was very patient in doing so. He explained to me the choices I had...and the cost of each one.Very nice and patient young man....Thanks for an amazing employee...

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David Lenhardt Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Lenhardt
Review:

Young man that came was very nice. Was working hard the whole time he was here. He explained how to use the door and the remote. Left the place neat when work was done. Love being able to stay in my car. Not having to get out to lift door.

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Jonathan Guffey Service Provided:
Install Garage Doors

Installer: Jonathan Guffey
Review:

Service was scheduled extremely quickly for a totally non-functional garage door. One spring had come loose from a fractured support while the other spring had a major strain starting to form in it. The actual reason for the call was due to a faulty ball-bearing roller that had come loose in its support and was not allowing the garage door to function at all. Robert was AMAZING! For a small amount more than fixing the existing system he installed a brand-new torsion (single-spring) system in no time. The garage door has never functioned so flawlessly or quietly in all the time we've lived here. You can tell a noticeable difference in the ease the opener has lifting a fully insulated steel door; Robert also demonstrated the benefit of the new torsion system was releasing the door from the opener and lifting it with ONE finger! I would highly recommend Precision Overhead Garage Door Service any day! Robert was excellent from start to finish. He explained the repairs absolutely necessary to make the garage door operable and safe while not being pushy about the (practically minimal) upsell to the torsion system.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Brad was our technician. He was very knowledgeable, courteous, professional, and helpful to us regarding our defective Lift Master garage door opener. We have no qualms about his ability to do what was needed for the repair/replacement of our unit. However, unfortunately, the price he quoted to us to replace the single car garage door opener was outrageously expensive. We contacted another vendor, who gave us a price that was half what Precision quoted for us. Very disappointing. That explains the low rating we gave above for Precision.

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Brad Riley Service Provided:
Garage Door Opener Install

Technician: Brad Riley
Review:

Great job. David Lenhardt explained everything and did exactly what he said it would take to complete the job. I appreciate his promptness and kindness and his ability to correct the problem in a timely fashion.I believe the BBB rating was correct.

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David Lenhardt Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Lenhardt
Review:

My old garage door opener stopped working and was making a humming noise. I knew the opener was at least two decades old and was probably burnt up. The technician was very professional and showed me the problem with the old unit and gave me several option for new units. I bought a new chain drive unit and he installed the unit very quickly. I was also given a discount for being a military veteran. I was very satisfied with the technician's job and the new unit!

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Thanks a bunch , David was very professional and very informative with the work he did on our garage. This home we just purchased last year and our first major repair, we will definitely use your services again great experience..

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David Eilers Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Eilers
Review:

Battery on Lift master replaced quickly & efficiently

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Jonathan Guffey Service Provided:
Garage Door Opener Repair

Installer: Jonathan Guffey
Review:

Thank you for the excellent service! Your technician Brad Riley was very professional, knowledgeable, and obviously loves working with your company. It was a real pleasure chatting with him; not only about our garage door needs but about our time serving in the military. I highly recommend Precision Overhead Garage Door Service and especially Brad Riley! Semper Fi, Jerry Beaudion

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Brad Riley Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brad Riley
Review:

Our technician was David Eilers. He was very polite and knowledgeable. He went thru the 25 steps and accessed the situation quickly.

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Eilers
Review:

Precision was prompt, courteous, on time (even txtng the timing & a picture of who was coming) Jonathon worked hard & efficiently. I’d recommend Precision to anyone

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Jonathan Guffey
Review:

Brad was very knowledgeable and very friendly. He fixed all my garage door issues very professionally.

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Brad Riley Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Brad Riley
Review:

Excellent customer service! Came in a timely manner. True professional. I would recommend this group without hesitation. Thank you so much for even moving stuff out of the way and being so kind.

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Brad Riley Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Brad Riley
Review:

Called Precision when my garage door wouldn't open, even manually; got an appointment within that same calendar week, with an immediate text & email confirmation. Reminders the day before and the day of the appointment, with the specialist calling himself on the day. David & David carefully examined, diagnosed and repaired my door, providing me with explanations of needed work and multiple options for upgrades- they even evaluated the other door to ensure its function, which I'd not thought to request. On the basis of this experience I wholeheartedly recommend Precision for repair and replacement of garage door systems.

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David Lenhardt Service Provided:
Garage Door Repair

Technician: David Lenhardt
Review:

I was so impressed with the safety text prior to the arrival of the tech giving his name, his picture and his bio. Brad was professional, experienced at his job, very knowledgeable about the products that were needed to fix the problems I was having with my garage doors. He was friendly, courteous and explained everything in layman's terms. I am thrilled with my new garage door openers and they're so quiet! I highly recommend Precision Overhead Garage Door Service.

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Brad Riley Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Brad Riley
Review:

My experience was very good and exceeded my expectations. The problems were sold and I had a newly installed garage door unit, wall remote and outside key pad in just about an hour. My repairman, David Eilers was courteous, professional, prompt and explained everything to me in terms that were easy to understand. Could not have been a better experience and I am 100% satisfied.

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: David Eilers
Review:

David did an excellent job of repairing our garage door. he explained everything to us and gave us options on what was best to do. Very polite to us.

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David Eilers Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Eilers
Review:

Luke did a very good job of explaining the problems with my garage door. He was polite and courteous as well. He arrived on time and completed the evaluation within 10-15 minutes.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I called in am and by 2 pm the technician was at our home. Broken spring and cables. Robert B. was excellent in repairing our garage door problems. He is very informative at each step. He was also polite and efficient. Very impressed !

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Technician: Robert Bongiorno
Review:

I had a broken spring on one garage door and under-performing springs on the other, as well as worn bushings and rollers. Technician David Allen was on time in the arrival window and gave me a 30-minute heads-up call as well. He thoroughly explained to me the problem areas of both doors and offered different solution options to get both working in top condition. I ask a lot of questions, and he was very patient with me. Once I approved the work he competently and efficiently fixed it all. He even helped talk me through some carburator repair on my lawn mower! What a guy! Thanks again!

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Lead Technician : David Allen
Review:

The tech , Brad, was very good. I told him what was happening and he was quick to fix it and also point out a safety issue I had that I didn't know. One thing I really liked was that Brad didnt try to sell me anything - most companies send a sales rep to try and get the customer to spend more money. Brad didn't do that (thank goodness) - wanted to fix the problem and he did! Thank you!!

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Brad Riley Service Provided:
Garage Door Repair

Technician: Brad Riley
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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216