Garage Door Repair Reviews in Cincinnati (Updated June 2026)

The repair was very fast and the technician was awesome. I would only recommend checking around for prices before scheduling. I had 3 springs replaced for 2 doors and all the side gears and wire replaced and it was $2000.

- Matt Jensen

Hello Matt, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Harley Carter, your technician, was so nice and courteous. He quickly fixed our garage door opener and said it was under warranty. Kathy & Steve Smith

- Kathy & Steve Smith

The service technician, Jimmy Schmidt was great. Our appointment was scheduled quickly. He explained all our options and made recommendations. The equipment we decided on was installed quickly. We are extremely happy with what we had installed an are especially pleased with the warranty on the opener Jimmy installed and the replacement equipment. Would definitely recommend Precision Door to anyone.

- Edwin Schmid

Knowledgeable and customer friendly

- Debbie Leibrook

Geoff was a very competent worker . He adjusted the spring for ease of opening and closing our manual door.

- Lynn Hogan & Alan Listler

I needed to have an appointment to deal with my garage door the day I called. Your company was available. Ryan Dauraghty diagnosed explained and was able to repair/replace my door with uncommon expertise. He was personable professional one who I would recommend with the highest degree of confidence.

- Martha Kollstedt

Was very pleased with the service I received from Precision and Chris who was very professional. He explained all my options and installed what I asked for quickly. He then went over everything and explained all the new features I had with the new equipment. I'll be calling Precision if I need anything else.

- Sharon Wynott

I had a very disappointing experience with Precision. Our garage door had been giving us issues for a couple years, which we had ignored, but finally stopped altogether after some overnight rain. We had Precision Garage Door service come out and take a look. They told me that basically everything about the garage door, except the door itself, needed to be replaced at a cost of over $3,500. The estimate was not itemized and the part numbers for the motor and opener were not provided. I requested an itemized estimate, but did not get one. It seemed steep, so I had PDQ come give another estimate. They arrived early. They immediately determined it was a minor laser sensor issue. They replaced the sensors and were gone in less than 2 hours and at a total cost out the door less than 1/10 of what Precision quoted me. They also gave me ideas about what to do in the future and what else I should be looking out for when it's time to replace the whole door. That quote was also well below what Precision quoted for just the motor and some other pieces. I would caution using this service and understand that they will try to upsell you significantly more than you need.

- Zachary El-Sawaf

Hi Zachary, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Jeff was very communitive, very helpful in letting me know what he found and his suggestions on how best to proceed. Jeff is welcome back for future service on our homes garage doors anytime!

- Rick Egloff

David Ellers was very detailed and corrected the issue quickly and presented different options. I appreciate the service.

- Jeff Kohls

Quick response, very professional and was able to resolve the problem without a full door replacement that I had expected to need and take care of wear and tear maintenance issues on the spot

- Darren Lucas

David was very professional, efficient, and effective in solving the issues. He listened to our description of the problems, verified the issues, and fixed them. It was a welcome pleasure working with him, and we are confident the garage door system will work as expected. Thanks again.

- Dennis Feller

Scheduling an appointment was easy. The technician showed up on time, He was knowledgeable and answered every question I had. No one want tospend money fixing a garage door but it is an essential access to your house and your safety. I was givien three options. The work was finished quickly, all the parts were available and a 25 year old garage door functioned like new when he left, no mess at all.

- Elizabeth Smith

Harley did a great job fixing my garage. He was very professional and walked me through each of my options. I didn't feel pressured into buying anything additional. He showed up on time and was quick to fix everything I needed. I would definitely use this company again for any garage door needs.

- Savanna Stevie

Kevin was very professional and gave us several options to replace/repair our garage door opener. We are reviewing our options currently and will definitely use your services. Kevin is truly an asset to your company and understood our needs and walked us through the process. Please let Kevin know how much we appreciated his services!

- Ray & Denise Barrows

Called about unusual noises in opener. Came same day and fixed issue under warranty. Great service!

- Dennis Allison

Unfortunately we did not purchase with Precision Door. However, we want to thank Harley coming out and being the ultimate professional. He was very friendly, courteous, and informative. Your company will be at the top of our list once we are ready to make the purchase.

- Eric Thomas

Jimmy Schmidt did a GREAT job!!! He took time to listen to us to know what problems we were having. Then after diagnosing the problem he explained the problem in an easy to understand way. Also explain all the different options to fix our problem in a way that was easy for us to understand, so that we able to make an very informed and confident decision to fix our problem.

- Vanessa Cure

Unbelievaible how fast and kind everyone was. I called this past Friday. The lady who took my info cared about if I had a car trapped or not. I told her it wasn't a rush because thank goodness I didn't park my car in the garage the day before. My installer Jeffrey G called me first thing Monday to let me know he was on the way. He even asked if he could pick me up a coffee since he needed to stop at the gas station. I mean how nice is that!? I liked that I had choices where I could pick basic to get the door working again or other recommended options since the door is 25+ years old. The repair was so fast I couldn't believe it. Everything is working great AND I have a warranty as well on the work. It's nice to know there are still good people and good companies. Highly recommend you call. WORTH the money to know it's done correctly.

- Pamela Zink

David was on time , ask questions about problems with the door, ran the door up and down several times and wrote a proposal for work he felt needed. New opener, springs, rollers, cables and 2 remotes and keypad. After he finished he went over what was done and he had me operate the door. I was satisfied with the work. David was very professional and efficient. Every thing was done professionally. I was satisfied with everything but the price!! You have a very excellent technician and I will be happy to recommend David. Thank you John McCoy

- John McCoy

Your technician was here promptly and was extremely helpful. His personality is perfect for your company in every way. You are fortunate to have him in your employment.

- Judith L. Whitt

Price charged for springs is $450.00 and on phone it was told $249.00 is a big difference. I don’t understand. And this service is such we can not hold for price.

- Narendrakumar Patel

Hi Narendrakumar, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Kevin O'Hara was our technician. He did an excellent job. He was polite, courteous and very professional. He immediately identified the problem and recommended a solution. I will recommend your company to anyone who has a garage door problem.

- Tom Werbrich

He was Kind, courteous and professional. He explained several other offers on the repair for me to consider.

- Joyce Hooks

The work was completed professionally and my garage door operates smoothly now. The TorqueMaster conversion to exposed double springs was handled correctly, and they used quality parts. However, the $2,000+ cost raises questions. Either this service was extremely overpriced, or they changed parts that weren’t needed for a broken spring. I’m uncertain whether the whole overhaul was necessary when only the spring was broken.

- Anna

Hello Anna, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Chris D was great and talked through all of my options thoroughly without any pressure. Really happy with my experience with Precision!

- Madeira Resident

We need more service techs like Goeff.He was very thorough and professional. I liked the idea of getting to chose what package I wanted. Along with price. I wish I reached out to you last year when I started having trouble. Thank-you

- Debbie Martin

Kevin was very friendly and professional from the initial phone call through the entire job. He us a prefect representative of your company.

- Terry Frances

Harley arrived early, very friendly and knowledgeable. Gave several repair options. Installed new springs and rollers. Explained parts replaced and warranty.

- Margie Pauldine

My first interaction with a garage door service company. I chose your company from an internet search and your web site- as I needed garage door repair in a fast manner. Chris Woods was the technician and he was professional and well answered my questions and explained service options and then completed the service at the same visit in a fast manner. I am very happy with the work and would highly recommend this company for excellent garage door service.

- Bill Wehrman