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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1883 reviews, averaging 4.89 Stars:
Verona, KY
Blue Ash, OH
Jonathan is very good at what he does. You can tell by his work that he’s very qualified. He’s very good at explaining to me all that he needed to do. I am very pleased with everything he’s done; the way it looked as well as the way it worked.
- Lisa Arcady
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Technician: Jonathan Guffey
West Harrison, IN
Very fast, professional job. Called for a broken spring, less than 3 hours later the job was complete!
- Byron Bourquein
Fort Mitchell, KY
Jonathan explained everything and gave me several options for the repairs needed. He was very pleasant and knowledgeable.
- Maryann Hausfeld
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Technician: Jonathan Guffey
Withamsville, OH
Justin did a fabulous job of explaining what the issues were and how to make the doors safer. He repaired the broken door and made both much safer. Thanks Justin!
- Debra Lower
Florence, KY
Jonathan Guffey was my technician. He was prompt, courteous, and thoroughly assessed, diagnosed, and communicated the problems and the solutions to resolve my garage door issues. I am so happy that I called Precision Garage Door. I have seen the TV commercials for this company and made a mental note that if I ever had any issues, this is the Company I would call for service. Their customer reviews and the BBB rating is another reason I chose them. I highly recommend that if you need any garage door repairs, maintenance or new installation this Company should be your 1st choice.
- TK
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Technician: Jonathan Guffey
Dry Ridge, OH
We had a repair done recently that was done incorrectly and caused more issues. This time we contacted Precision. We purchased springs, ball bearings, cable, rollers and drums to repair/restore an older, sturdy garage door. The repair is recent, but as of now, we are satisfied. David was our technician. He was courteous and professional. He answered all of our questions, walked us through the issues and presented us with 4 levels of options. We liked the text alerting us of our technician prior to arrival. It provided a photo and a short bio. The technician arrived in a clearly marked Precision vehicle. This was comforting after our last repair. Should we need garage repair/replacement in the future we would contact Precision again and request David as a technician.
- Dee Higer
Walton, KY
Jimmy did a great job very professional and polite.
- Brian Or Berrie Stewart
Montgomery, OH
Thank you for your service of fixing my garage door. Your service tech Jonathan Guffey was friendly and professional . Jonathan explain the problems and offered plans I can choose that would ensure safety. In addition, he was patient in answering all my questions. I have used your company for my other garage door in past. I had a great experience with your service then.
- Digna Taveras
Dry Run, OH
Everything from the first call to the last handshake was great. Would highly recommend Precision and my technician, Justin.
- Brian Schlosser
Florence, KY
Service man very informative & friendly
- Mary Johnson
Bridgetown North, OH
Hey our tech Justin was great ! He explained everything thoroughly! And gave great top tier service. I love Precision garage. Once I like a service I’m stuck with them forever ! So thank you !
- Kiara Lowery
Hebron, KY
Great installation. Personable and professional installe. Broke down every recommendation, and made sure to show me all the important points of failure in the initial inspection. Each issue was obvious to me when it was pointed out to me. So ended up have several hinges replaced, all the rollers replaced and a new opener installed. Pricing was high but after 27 years the prices had obviously gone up. After it was all said and done, great install, and very good pricing for all the features and installer support features made it well worth the price. Highly recommended!
- Val Peterson
Burlington, KY
My technician was David Eilers. He was very professional and knowledgeable and not pushy. He gave me a window of 2:00-4:00pm and he arrived at 2:00pm. He quickly installed a new garage door opener and key pad.
- Debbie Thaman
Independence, KY
We needed help with our garage door after the spring broke. Justin did a great job inspecting and explaining some of the other issues that were contributing to the spring failure. The parts were old/worn and putting a lot of strain on the opener. He was willing to take the time to address my questions. He was very efficient with the repair process and able to complete a full rebuild and new opener installation in about 90 minutes. Very pleased with the finished project.
- Caleb R.
Norwood, OH
Justin explained all our options very well, to get the two doors operating efficiently again. Gave us different cost scenarios to choose from and what each package would include. No pressure, and explained things very well. We are more than satisfied. Only issue was the inability to get any of the car remote buttons working from my Lexus, and the inability of getting the second button to operate from my wife’s Toyota, both which worked properly with the old openers. Explained we would have to have the dealer probably alter the program. A little frustrating, but apparently not the fault of the new equipment, nor Justin’s fault. Not a big deal. We can get that hopefully easily resolved the next time the cars go in for service. Thank you!!
- Jim Fisk
Fort Mitchell, KY
Great service!
- Drew Litmer
Florence, KY
I contacted Precision Overhead Garage Door Service because they were highly recommended of a trusted friend. I looked at the website, which helped me understand the scope of services offered. While my need was not an emergency, they were able to see me on the same day that I called. Quinn, their service technician, called to confirm the appointment and arrived on time. He was able to access the situation and offered several solutions. He then quickly went about replacing parts and testing them to ensure they were functioning perfectly. Quinn was courteous and professional and left me confident that the repairs were safe and complete. I'd be happy to recommend your company to others.
- C Dunkel
Petersburg, KY
David Eilers did a great job explaining what the problem was and getting the garage door back in operations very quickly. Great work thanks so much.
- Allen Acheson
Springdale, OH
Justin came out and did an amazing job. He checked everything and then explained my 3 options. He asked if I had any questions and explained everything that he was doing. He replaced my garage door opener in no time. I definitely would recommend this company.
- Anita L.
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Technician: Justin Napierala
Withamsville, OH
fine job. courteous. used a formulated, canned, high pressure upsell-- their "25 point inspection"
- Chris Barnett
Harrison, OH
David E did a great job fixing our garage door. While the problem was not what we expected, he was able to quickly and efficiently get back to working in a new order. Additionally, while I hope not to need the warranty, I am thankful Precision offers a warranty on its products! I will be using Precision and requesting David in the future as more pieces of our garage doors get older and start failing.
- Allie P
Taylor Mill, KY
Garage door spring broke. Cables broke. Motor and belt were worn out. Rollers were worn. Bearings for the cables were shot. David showed me evidence of all above and left the decision up to me. I chose to do it right. David is very organized and does not cut corners. Clean quality work. Next day service. Quality materials. Exceptional workmanship. David really knows his stuff. Very friendly and knowledgeable. No pressure. I am so glad I went with Precision. Very pleased. It's like a brand new door. Love it.
- Richard Brown
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Technician: David Eilers
Mount Healthy, OH
My tech Justin Napierala , was very polite & professional. Explained everything clearly. Gave me options to choose from. Now my door works better than ever. GREAT JOB!!
- Ronnie Carter
Silverton, OH
Quinn was great - more than met my expectations. Knowledgeable, professional, on time and courteous. I could not ask for more!
- Bob Herring
Withamsville, OH
Precision was able to come out and repair my garage the same day I requested service. Jimmy was fantastic! He was polite, professional and diagnosed the problem quickly. I was very impressed with the work and the amazing customer service!
- Jessica T.
Independence, KY
After looking over many garage door service companies I decided to choose Precision. I was not disappointed. It was easy to set up an appointment. My technician David remained in communication with me. When he arrived We discussed my issue. After that he began to thorough inspection of my garage system. He informed me of all of my issues. Then he gave me several options. Out of the options that he gave me I selected one that suit my needs the best. He was a very informative in all the options and all the mechanics of the system. He was very courteous and tidy in his work. I would most definitely recommend David and Precision for any garage door work. (I had multiple components replaced. I was pleased with the price.)
- Alain Delaquis
Harrison, OH
your technician was great. explained the problem . three ways to fix it. was done in under an hour. show me what he had done. will recommend this company. thank you david on a great job.
- John Gannon
Dry Run, OH
Quinn Ruppel came and solved our problem with the door opener. He was very professional, polite, and efficient. It is a pleasure doing business with your company. Really appreciate the heads-up phone calls when on the way, and the text with information about the technician. Thanks!
- Doug Goldberg
Melbourne, KY
5 Star rating Jimmy skills were top notch.He explained what work and parts were required and he was there next day and completed the work to my complete satisfaction.
- Dan Ossege
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(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Great service
- Robert Dearing