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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 216 reviews, averaging 4.97 Stars:
Review:

Precision was awesome! I got an appointment quickly and George was the best! He was on time, explained the issues to me and my options, including answering all my questions. When he finished he showed me how to use all the pieces and cleaned up all the materials, taking them with him. I couldn't be happier! I will call and recommend Precision the next time I need anything with my garage doors. Thank you so very much!!
Kathy Hanna
A Response from: Precision Cincinnati Team

Kathy, We are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding George.

George Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Lead Technician :
Review:

Quick prompt service.
Doug
George Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

Coming out the same day I called for service is the main reason I selected Precision . George was knowledgeable and found the cause of issue quickly . The door was fixed in less than an Hr.
Ben Edua
George Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Lead Technician :
Review:

A big shout out to George ! He arrived on time, ready to work and very knowledgeable. He completed the work in little to no time and did a great job! I chose your company in a slit decision just this morning. I saw the reviews and can now say they are accurate. Thank you for your great work George!
Sara Fedorchak
George Service Provided:
Garage Door Repair
Product:
Rollers
Lead Technician :
Review:

I called on a Friday about one broken spring on our garage door. Greg, a professional and prompt technician arrived Saturday afternoon. We inquired about replacing the 2nd door’s spring since it was older, and Greg was able to replace both in 1 1/2 hours. No extra charge for Saturday service. Great service!
Julie Schimpf
George Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

First one I saw on web search
Joe Destazio
George Service Provided:
Garage Door Repair
Product:
Garage Doors
Lead Technician :
Review:

I was not familiar with Precision before today, but I would call them again in a heartbeat. They were the only company who was willing to work us into their schedule today, as our door just broke this morning. Then, George showed up RIGHT at 2pm for a 2-4pm window, which is unheard of, but so appreciated. He was super friendly, quick, and professional, and the price was extremely fair. I would absolutely recommend them again!
Amber Kiefer
A Response from: Precision Cincinnati Team

Amber Kiefer, , we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

George Service Provided:
Garage Door Repair
Product:
Rollers
Lead Technician :
Review:

George was great. Arrived on time. Very pleasant and knowledgeable. Diagnosed the problem and repaired in a short time. Thank you for responding the same day as called.
Bernie Fritz
A Response from: Precision Cincinnati Team

Bernie Fritz, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

George Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.
Gary Zimmerman
A Response from: Precision Cincinnati Team

Thank you Gary. We appreciate your review and your business.

Terry W Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Installation Manager:
Review:

George was amazing! He was on time and very thorough with all matters. Very professional company. I would recommend to anyone!
Heidi Kramer
A Response from: Precision Cincinnati Team

Heidi Kramer, Thanks for taking the time to review our service and we appreciate the kind words about George! We will be sure to tell him to keep up the good work!

George Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

PUNCTUALITY, Expert in their professions and does the work without hesitation. Skillful and hard working. Charges are liberal and gives discount for seniors. Hope everyone be like them, kind and helpful. I am forced to say this because in May 2018 I had to gix my closet and other some work fixed. Hired Jolly Plumbers for their rate was slightly less. But they took money without completing the work and next day fixed new closet which was not new but broken and still leaking. There are very honest and kind people loke your company. God bless.
Krishna
A Response from: Precision Cincinnati Team

Thank you very much we value and appreciate all of our customers.

Terry W Service Provided:
Garage Door Opener Install
Product:
Springs
Door Installation Manager:
Review:

Very impressed and will use them again. Terry was wonderful to work with and was at my home and had the repair done in less than the 2 hour time frame they gave me. Cost was reasonable as well. Called early in the morning and was able to speak with an ACTUAL PERSON! The whole experience was a good one.
Mindy Schaich
A Response from: Precision Cincinnati Team

Thank you for giving us the opportunity to repair your door. We really appreciate the kind words.

Terry W Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Installation Manager:
Review:

Terry - I cannot thank you enough for the education that you extended me today about my garage door issue. You took the time to show me what the issue was m, even though you were not able to fix the problem. You will always have my business!
T. Dyer
A Response from: Precision Cincinnati Team

Thank you so much for the kind words. Please let me know if you are not able to get you situation resolved.

Terry W Service Provided:
Garage Door Repair
Door Installation Manager:
Review:

George was fantastic. Fast, efficient, courteous. I would definitely use Precision again. 5 Stars!
Michael Whiteman
George Service Provided:
Garage Door Repair
Product:
Cables
Lead Technician :
Review:

Very knowledgeable and professional
Bob Dunbar
A Response from: Precision Cincinnati Team

Thank you, we really appreciate your business.

Terry W Service Provided:
Garage Door Repair
Product:
Cables
Door Installation Manager:
Review:

There seems to be a lot of garage door repair service companies out there, and many with similar names. But if you are unsure who to call, from my personal experience THIS is the company you’ll want! I had my door springs installed by Precision Overhead Garage Door Service 10 1/2 years ago, and bought the lifetime warranty for “free” springs replacement. Yesterday evening one of the springs finally wore out (after 10 1/2 years of daily multiple use) and broke. I called the toll free number on my original receipt and mentioned the warranty and the broken spring. They set up the service call for the next day (less than 24 hrs. later) and setting a time that worked for me was EASY (they were totally flexible). They were proficient at confirming my appointment by text (including the technician’s name (“George”) & bio, and when he was on his way). He arrived on time (even earlly), was friendly and knowledgeable, and did an exceptional job replacing with two new springs and of course they honored the warranty with zero charge. (Even though this was serviced by the local franchise (“precisiondoorcincinnati.com”) that didn’t even exist yet when I bought the warranty from the original parent company over 10 years earlier. (The tech also said that my NEW replacement springs are also covered by the originally purchased lifetime warranty, with possibly only a service call fee in the future but no charge for future replacement springs). I would highly recommend “Precision Overhead Garage Door Service”!!!
Paul Granick
George Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

Couldn’t have worked out better. I received a text before my appointment introducing George, and it even had a picture. George located the problem and installed a new opener and keypad. Thanks for the great service.
Gail K.
A Response from: Precision Cincinnati Team

Gail K. , Thanks for the kind words and for taking the time to review our business!

George Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Thank you for your prompt response and for the excellent (5 star) service. Your technician was very knowledgeable and he helped us to understand the condition of our garage door. He replaced one of the hinges that had been broken and made lubricated the entire system. We found you on the internet and were pleased with your A+ BBB rating. We would now recommend your services to our neighbors and friends.
David Roeding
A Response from: Precision Cincinnati Team

Thank you for your great review. We really appreciate the business. Best Wishes, Precision Cincinnati Team Precision Garage Door of Cincinnati 1(888)526-4587

Terry W Service Provided:
Garage Door Repair
Door Installation Manager:
Review:

The techs were great. Fantastic service.
Chris Morehouse
A Response from: Precision Cincinnati Team

Thank you very much. We really appreciate your business. Precision Cincinnati Team

George Service Provided:
Garage Door Repair
Lead Technician :
Review:

Quick and easy!! Terry was fixing my busted spring in no time. 45 minutes later, my wife was able to get out. Super friendly and fast! Thanks !!
Matt Eten
A Response from: Precision Cincinnati Team

Thank you for the great review. We appreciate your business. - Terry

Terry W Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Installation Manager:
Review:

I think I have your white step stool and you have my black step stool ! You can keep mine and I can keep yours. or we can swap back ! Yours is outside by my (new ) garage door. /// Great Job !!!! Love my new door !!
Tom McKinstry
A Response from: Precision Cincinnati Team

Tom, Thank you for the kind words, I did look and I have my white step stool, so that one must be a spare. We really appreciate your business.

Terry W Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installation Manager:
Date: 05/02/2018
Garage Door Repair
,
Review:

John provided excellent customer service and promptly diagnosed my garage opener problem. He quickly resolved the issue and had my garage back in working order. If you need quality service for your garage door repair, choose Precision Door Service.
Doug Henry
Service Provided:
Garage Door Repair
Review:

Fast and professional. Thank you for your great work.
Nader Hamdan
A Response from: John

Thank you for the great review

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 04/24/2018
Garage Door Repair
,
Review:

5
Ben Swift
A Response from: John

Thank you for the five star review!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Kevin was our door technician and we are very satisfied with him and his service work. He arrived at the scheduled appointment time and even called 15 minutes before arrival to let us know when he would arrive. He looked over our situation and explained what he would do to fix it. He got right to work and quickly took care of our repairs. We were very impressed with Kevin and Precision Door and will not hesitate to call them again.
Russell Fisher
A Response from: John

We are glad that you are satisfied with your service from precision door. If you have any questions regarding your garage door repair, do not hesitate to call. and thank you for the 5 star review.

Service Provided:
Broken Garage Door Spring Repair
Review:

The service was great, on time and everything was explained thoroughly. This company was recommended to me and I would do the same.
Aaron S.
A Response from: John

Thank you for the great review, we are thrilled that you are happy with your garage door repair. If you need anything in the future please call.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The installation couldn't have gone any better. The only problem I had was with the purchase versus the quoted price. The problem was resolved with one phone call and was resolved within minutes. Good service.
Larry Litzak
A Response from: John

I am so happy that your installation went well! Thank you for the great review and please call if you need anything.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great job for a one man show. Now the door works the way it is supposed to and I am happy again. Thank you so much!
Ken Silas
A Response from: John

I am glad that our technician could fix your door and make you happy ! Thank you for the 5 stars, if you need anything in the future, please call and one of our qualified technicians will help you.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Kevin was on time and did a great job. Actually helped remount the existing door to eliminate a future problem.
Todd Jones
A Response from: John

We are glad that everything went well with your garage door repair. Thank you for the great review.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Austin Hitch , the Tech sent out was Amazing!! Called 15 minutes from arrival, right on time, did the job quickly, explained all my options, and got us up and running quickly. Wish i had more employees like Austin !!
Bill Deavers
A Response from: John

Thank you for the great review on your garage door repair.

Service Provided:
Garage Door Repair
Product:
Springs
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