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Garage Door Repair Reviews in Cincinnati (Updated July 2026)
Precision Garage Door of Cincinnatihas received 2894 reviews, averaging 4.88 Stars:
Fort Mitchell, KY
Product:
Florence, KY
David, Did a great job answered all my questions and concerns. I will recommend Precision to friends and family. Very Good service.
- Yohanne Arthur
Withamsville, OH
everything went well. Very professional. We are very pleased.
- david hall/ hilift jack
Fort Mitchell, KY
Our garage door broke on Tuesday and we called Precision to setup an appointment with Kayla. She was super helpful and we had an appointment scheduled for Wednesday afternoon. Kevin, the technician was very knowledgeable and told us exactly what we needed and how much it would cost. He did an excellent job repairing our door. We would highly recommend Kevin and the Precision team for any of your garage door repair needs! Thank you so much!
- Jamie Milligan
Covedale, OH
Being able to make an appointment online was nice. We had lots of appointments to choose from for our convenience. When Kevin arrived, he was professional and quick even when it was a blasting hot day.
- Marie Gregg
Harrison, OH
Very thorough asking lots of questions to determine potential issues, needs or concerns. Friendly and thorough! Even stayed to help me set up my car with the garage door.
- Tracy Ferguson
Product:
Burlington, KY
We had old garage door openers, including one that was over 30 years old. I had been repairing them every few months when something would go wrong, but one of them finally had a critical breakage (gear shaft snapped). Not long after contacting Precision, Kevin was in my garage, explaining my options. I already knew what I wanted, and he had some additional tips and tricks to quiet our noisy garage doors. It was all installed and running smoothly by dinner time, and this was on a Sunday. Now I can't even hear the garage doors open or close unless I'm standing next to them. Kevin didn't hard sell me on anything, just gave me options and let me pick. It looks like he reshaped some bent metal on my roller tracks too, so we don't need to replace them.
- Casey Fraser
Rabbit Hash, KY
Very nice company to work with
- Terri
Cincinnati, OH
My field rep was fantastic and had all the answers
- Andrew Salzbrun
Rising Sun, IN
David Eiler was punctual and extremely efficient. I appreciated the options presented to address my garage door issues and with no sales pressure.
- Tim C
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Technician: David Eilers
Groesbeck, OH
Chris our technician was excellent. He gave me a thorough review of my garage door with 3 different price choices. Very clean and professional. I highly recommend P.G.D
- Tim Patterson
Product:
Cincinnati, OH
Christopher W took excellent care of my wife and I. I thought I had diagnosed the problem and it would be a simple fix but it turned out to be somewhat complicated. I have a very busy work schedule and Christopher was able to accommodate a quick but thorough repair. He was honest about pricing and gave me multiple options. He was timely, professional, courteous, and my wife loves the new set up. I will be using this company again if I ever have the need and recommending it to my friends and family.
- Jake Pemberton
Fort Mitchell, KY
Jimmy was fast and explained all our options. he installed a new garage door opener and explained how it works and assisted with installing the app. He was very professional.
- Kelly Tucker
Florence, KY
Yesterday morning trying to leave for work, the garage door would not open. Springs and cables were all broke. Tried another company but they couldn’t get out until a day later and late in the afternoon. I went on Precisions website and was able to schedule an appointment same day between 4-6 PM. The technician, Chris, messaged me and said he could be here earlier if okay and got here a little after 2. He was absolutely great to work with and explained all of the options and gave me his thoughts, while also asking for my thoughts on what to do. No pressure at all. Picked what I wanted done and he proceeded to make the repairs in a very quick time while even doing a little more to help ensure the life of our garage door. He was extremely communicative and kept me up to date thru the whole process. He explained the new equipment, got it all setup, walked my wife and thru the app and set everything up. And in two hours he was done and gone and other than the new QUIETER operation and new opener and parts you would not have known he was here. What a great professional to help us out and a pleasure to work with. Great representation of your company and would definitely use again. Have already told others how great he was and recommend using your company for their needs. Thanks again for the help and quick response.
- Jeff Spaulding
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Technician: Christopher Woods
Forestville, OH
They were able to do same day appt for broken door. Explained all needed and showed options. Very pleased with entire process..Definitely recommend
- Pat Harrigan
Loveland, OH
We are so grateful that we were able to get an appointment quickly. Chris, our technician, was so gracious and kind. He went out of his way to explain everything a couple times. My mom has gone through a tough time recently and Chris was so patient with us. He was the best of the best! The garage doors work beautifully and we are pleased with the new garage system. Next time Chris comes we are baking cookies!!! Thanks Chris!!!
- Reta Easley
Product:
Sayler Park, OH
This is the 2nd time using Precision Door Service. The springs broke on 2 different doors about 2 years apart. Both systems were about 20 years old and in rough condition. A technician was scheduled the same day I called. The technician presented 3 options: Good, Better, Best. There was no pressure to do any upgrades. I chose to do a complete repair (Best) which included everything except the door and rail system. The work was completed in less than 3 hours. A review of the work was completed when the job was done. The technician also programmed our vehicles. Very satisfied with the response time, communication, professionalism and quality of work.
- Rick Meyer
Northgate, OH
The repair was very fast and the technician was awesome. I would only recommend checking around for prices before scheduling. I had 3 springs replaced for 2 doors and all the side gears and wire replaced and it was $2000.
- Matt Jensen
Hello Matt, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Loveland, OH
Your company previously handled a problem for my cousin, Barry Cole. He was very happy with your service. I must admit that the service man who came to my house was wonderful to work with and did an excellent jon Thanks, James A. Whitaker
- Jim Whitaker
Loveland, OH
Explain my problem very well and my opinions did a good job with the with the repairs door is very quiet now I'm happy with the repairs. Richard
- Richard Rogers
Aurora, IN
I called about needing a new opener and door at 2 pm. Chris was at my house by 4:30pm same day. Answered a few questions and the estimate was prepared on the spot. So far our experience has been top notch. Thanks to everyone involved.
- Raymond Turner
Product:
Aurora, IN
very polite and explained everything very well. very quick response time. thank you very much.
- Casey March
Florence, KY
Harley Carter, your technician, was so nice and courteous. He quickly fixed our garage door opener and said it was under warranty. Kathy & Steve Smith
- Kathy Smith
The service technician, Jimmy Schmidt was great. Our appointment was scheduled quickly. He explained all our options and made recommendations. The equipment we decided on was installed quickly. We are extremely happy with what we had installed an are especially pleased with the warranty on the opener Jimmy installed and the replacement equipment. Would definitely recommend Precision Door to anyone.
- Edwin Schmid
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Technician: James Schmidt
Aurora, IN
Knowledgeable and customer friendly
- Debbie Leibrook
Norwood, OH
Geoff was a very competent worker . He adjusted the spring for ease of opening and closing our manual door.
- Lynn Hogan & Alan Listler
Amberley, OH
I needed to have an appointment to deal with my garage door the day I called. Your company was available. Ryan Dauraghty diagnosed explained and was able to repair/replace my door with uncommon expertise. He was personable professional one who I would recommend with the highest degree of confidence.
- Martha Kollstedt
Product:
Burlington, KY
Was very pleased with the service I received from Precision and Chris who was very professional. He explained all my options and installed what I asked for quickly. He then went over everything and explained all the new features I had with the new equipment. I'll be calling Precision if I need anything else.
- Sharon Wynott
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Technician: Christopher Woods
Norwood, OH
I had a very disappointing experience with Precision. Our garage door had been giving us issues for a couple years, which we had ignored, but finally stopped altogether after some overnight rain. We had Precision Garage Door service come out and take a look. They told me that basically everything about the garage door, except the door itself, needed to be replaced at a cost of over $3,500. The estimate was not itemized and the part numbers for the motor and opener were not provided. I requested an itemized estimate, but did not get one. It seemed steep, so I had PDQ come give another estimate. They arrived early. They immediately determined it was a minor laser sensor issue. They replaced the sensors and were gone in less than 2 hours and at a total cost out the door less than 1/10 of what Precision quoted me. They also gave me ideas about what to do in the future and what else I should be looking out for when it's time to replace the whole door. That quote was also well below what Precision quoted for just the motor and some other pieces. I would caution using this service and understand that they will try to upsell you significantly more than you need.
- Zachary El-Sawaf
Hi Zachary, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Lawrenceburg, IN
Jeff was very communitive, very helpful in letting me know what he found and his suggestions on how best to proceed. Jeff is welcome back for future service on our homes garage doors anytime!
- Rick Egloff
I appreciated the fast response and quick resolution for my problem.
- Charles Medley