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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 362 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door due to a broken spring. They scheduled someone to come out within a few hours of my call. Justin B. called to let me know he was on his way and arrived even earlier than scheduled, which was great. He was friendly, courteous and even shook my hand when introducing himself. I advised Justin that Precision had installed the door about 7 years ago and thought we had a lifetime warranty on the spring. They had upgraded their systems since and did not have records that old. However, I found the original paperwork, and Justin honored that and did not charge me a thing. He completed the work very fast and even did extra things like replacing a light bulb in the garage door opener. Justin made the whole experience great and will make me remain a loyal to Precision Door. Thank you for great service!!
Todd T
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To start - Justin called me fifty minutes ahead of time to provide his ETA. When he arrived he explained exactly what he needed to do to provide the information I was looking for. All of the options were presented to me with an explanation as to why a repair was not feasible. Justin was very knowledgeable, very respectful and he made sure I understood everything he was saying.
Kathy Anderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision Door Service happened in an emergency situation early on a Saturday afternoon. From the moment I called Amanda I knew that I was in good hands. She was kind, caring and totally professional. She took down all of my information and reassured me that someone would be out to my house in a couple of hours. To my surprise, Justin Begley soon was calling me to say that he would be over within the hour, and he was. What can I say about Justin? Everything good. He was extremely knowledgeable while explaining our problem and then he offered various solutions that allowed me to make a good and proper decision for a situation that I had not experienced before. Justin was both kind and respectful while always maintaining a strong sense of professionalism. When I made a decision on the type of repair I wanted, I was once again pleasantly surprised when he said that he had all the necessary parts to do the repairs (we decided to do both doors though only one was broken) and that he could fix both of the doors right then and there. He did great work in way less time than I anticipated. Afterwards, Justin showed me the work that was done and explained all of what I needed to do in the future to maintain the effectiveness of the work he had just completed. All-in-all, my experience with Precision Door Service was top shelf. These truly are good people who do great work!!!
Len Matuszek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will was wonderful! Very professional and we greatly appreciated the service provided. Will definitely use again and will refer anyone needing service to Precision
Dara Burgin
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin did an excellent job. He was on time, very professional, and did great work. I would recommend him again.
Ray Nally
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Customer service was great! Prices are very high on openers though. I would recommend shopping around before purchasing an opener.
Jeff Patchell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man who came to our house to provide a service was very friendly, very respectful and knowledgeable of his job. Your company is fortunate to have such a conscientious employee I would recommend your business others looking for this type of service.
James Summers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Consistent quality service.
mark barnett
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryce was very professional and friendly. Work done in a timely manner. I will refer people your way. Thanks and good job!
Bill Scott
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryce and Will were awesome, great work and so friendly. Good young guys and thorough.
Dan Cantrell
A Response from: Precision Cincinnati Team

Thanks for taking a moment to leave us a review Dan

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great all the way around. I used the live chat and she had a technician Sent to us within 2 hours. The technician, Bryce was excellent. I highly recommend and will use again.
Audra & Danny Baker
A Response from: Precision Cincinnati Team

Thanks so much for the 5 stars Audra & Danny

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryce Couch was the service tech that did the repair/install. He was VERY professional and transparent with the options they offered. I've already recommended Precision Garage Door of Cincinnatie to my neighbors and would definitely use them for any other garage door issues we might have in the future.
David Painter
A Response from: Precision Cincinnati Team

Thanks for the great review David

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had two doors and openers installed. Bryce showed up 1/2 hour early and went straight to work. He was surprised to find he would be short handed for more than 1/2 a day, but was able to keep the project on schedule and myself informed of his progress. Great job! Help finally arrived and they knocked the job out and cleaned up all debris, actually left the garage a little cleaner than when they began. Took 10 hours total. Superior service.
Robert Smith
A Response from: Precision Cincinnati Team

Thanks for the 5 stars Robert!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the results. Would recommend Bryce Couch for performing any repairs.
DENNIS SNODGRASS
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We initially called due to an issue on Saturday afternoon vs normal weekday business hours. My husband googled repair options and was pleased with previous reviews so he called. Gratefully, someone answered the phone and we were scheduled for the immediate Monday following the call. What a relief because our cars were trapped in the garage! Justin Begley and Bryce were on time, professional, knowledgable, and efficient. They fixed the problem and gave us additional options for maintenance/replacement should we want in the future and there was no pressure to spend more than needed. Will def call upon them again on any future garage door decisions/needs.
Mike and Lynn Geyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job on the first solo installation. Long day hard work.....well done Thanks...we will refer u all on!!
Jim Vornberger
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryce and Jason did a phenomenal job! They told me what they were doing that explain the problem with what I already had they replace the door as soon as I was able to be home. I am very very happy. The price was right in the ballpark of what I had already looked up.
Jo Ellen
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, on time, knowledgeable.
Mike Keys
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good prompt service
Jim Hickey
A Response from: Precision Cincinnati Team

Thanks so much for the review, Jim. Enjoy your new garage door

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service and excellent work. it has been working flawlessly for the past month. we are well pleased. will get our business again.
Bill Pennington
A Response from: Precision Cincinnati Team

Glad to hear from you, Bill. Thanks for the review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did a great job at a fair price. Repair man was on time, very knowledgable and efficient with his installation. I would certainly recommend your company to others.
Timothy Stein
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was here quickly and work was completed in a very timely manner. That’s the reason for the 3. Otherwise, expensive and try to sell you on hundreds of dollars of unnecessary repair work. If it hadn’t needed done quickly, I would’ve checked around and probably saved a couple hundred dollars. Should’ve been around $300 repair, I was charged $500. Again, paid for the convenience I guess.
Brett Strong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our service person, Ronnie, did a great job on our garage door. He was on time, saw the problem, explained our options and did quick and thorough repair. We were very pleased with him and his work.
Jackie Gruer
A Response from: Precision Cincinnati Team

Thanks for the feedback Jackie, glad we could help get you back on track!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They just took my money, promising me to send the INVOICE, but they just sent by email the SAFETY CHECK LIST. The technician ask me my credit card number. I paid, but they never sent the work order. Now don't know what I paid for or what they exactly did. TERRIBLE EXPERIENCE I SPENT MY LAST DAY OF THE YEAR TRYING TO FIND SOMEBODY ABLE TO TELL ME WHAT DID I PAY FOR :(:(:(:(:
Clara Miranda
A Response from: Precision Cincinnati Team

Clara, Now that we have spoken on the phone I want to again apologize that your emailed receipt did not come in a timely manner, although I am happy we were able to service your tenant on New Year's eve. Now that the receipt has been sent, is there anything else we can do to help you out?

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was prompt, thorough and discovered an electrical problem. That problem needed to be addressed before condition of the opener could be assessed.
Helen Boyle
A Response from: Precision Cincinnati Team

Glad we could help Helen, call anytime

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision in the morning and by early afternoon Justin had my garage door repaired and working like new. I couldn't be more pleased with the prompt and excellent service.
Mark Eberhard
A Response from: Precision Cincinnati Team

We were happy to help Mark, call anytime. Thanks for the 5 stars!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Really fast, helpful explanations. Thanks!
Matthew Robbins
A Response from: Precision Cincinnati Team

Thanks for the feedback Matthew, we appreciate it!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ronnie was very polite and professional. He explained the issue and fixed quickly.
Gayle Cain
A Response from: Precision Cincinnati Team

Thanks Gayle, we're happy Ronnie is on our team too!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was very professional. Fast service.
Roy Davies
A Response from: Precision Cincinnati Team

Thanks for the chance to serve you, Roy. We appreciate the 5 stars as well

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech. did a great job in a timely manner also did a on point inspection .I could have not ask for any thing else.great job, will tell friends and family who to call if I need garage door work done.
Roger Harris
Service Provided:
Garage Door Repair
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