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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 596 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Allen was very knoglegable, precise, and courteous in explaing what needed to be done to repair or replace parts of the garage door. I was very pleased with the service and would recommend Precision Door to any one needing garage door service and repair.
Phyllis Books
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision overhead garage door company is totally awesome! David was our service tech and he did an excellent job. He went over everything that he saw we pleaded and gave us choices which we appreciated. He did an excellent job, was very clean and courteous.
Troy Ison
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was punctual, courteous, and respectful of me and my property. He gave me all my options and the advantages of each. My door opener was replaced quickly and I couldn’t be more pleased.
C Juan
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very happy good service no problems
Glenn Frank
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional experience. David was very professional, efficient and would highly recommend.
Connie McCallister
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had used this company three other times over the years and on this job we were WAY overcharged. The service rep was almost an hour late which bled into my work day and unfortunately I was unable to review with him the system he was installing as I could not get away from calls. I arranged my schedule to his promised time of arrival but was unable to move things when he showed up late. In review of the invoice we paid WAY more then other providers. It will be the last time I use them.
Sean Garry
A Response from: Jake Huntress

We're sorry to hear you were disappointed with our team, Sean. Customer satisfaction is our top priority at Precision and we always strive to provide prompt, reliable service for our customers. We understand your poor experience started with our technician running behind schedule but having called Precision before, you know this is not normal behavior for our team. We tried our best to make up for the prior appointment running long by calling twice with an ETA before your appointment window began, but we understand this is still extremely frustrating when it impacts your workday. We apologize on behalf of our entire team for this. As for the cost, we know you can find other garage door repair companies that offer lower prices. We can't help but notice that often with lower prices comes lower quality work and garage door parts. When you call Precision, you know a trained professional will arrive ready to fix your door the right way the first time. We use only the highest quality garage door parts and offer an industry-leading warranty—something lower-end companies cannot compete with. We understand your technician did provide multiple repair options at different price points and you chose a more expensive option to help extend the lifetime of your garage. While we understand it can be frustrating when the diagnosis to make your door safe and reliable is more involved than you may have hoped, we always make a point to offer different options to best fit your budget. If you have any questions about the services provided or would like to further discuss additional concerns, please contact our office.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for sending the text message with the picture of Brian. I appreciated that very much. I felt very comfortable, he recommend what needed to be done and was not pushy, that I appreciated very much. I would give Brian top rating. Thank you Brian and Precision.
Charlotte Berling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had our garage door installed today and the entire process has been an excellent customer service experience from beginning to end. Every person that my wife and I have dealt with was extremely professional and courteous! I would highly recommend Precision Door Service.
Matt Miller
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS
Richard Merkle
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was my service technician. He did a great job. He was prompt, professional, and explained everything in detail. He didn’t try to oversell me and laid out my three options. He replaced the bearing on the sides, replaced the weather stripping on the garage door, and remounted the motor which was a big help. Would definitely use the company again. Thanks Brent.
Shawana D.
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was very helpful and explained everything thoroughly. I am happy with the service and recommendations he provided.
Liane R.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed the door fixed quickly and well. I did a Google search and this company had some great reviews and said it had quick response and ability to do repairs same day. My technician was very nice and called ahead to let me know he was coming. He was very polite and informative. Repairs were done within a couple of hours.
Sarah Zimmer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found you when I wanted/needed a lock repair. After the assessment, decided a new door c was my best option. Same day installation was a plus. Austin was an informative tech and did great work. Also, appreciated the appointment confirmation with picture of the assigned tech.
Gretchen Tolson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was fabulous!!! Explained everything very well with no pressure. Jake and his coworker were fast and did extra things they didn't have to. I really appreciate the extra details. I love my new garage door opener!
Diane Oudabachi
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian Payne was our tech today. I had a picture of him sent to me before his arrival. He was friendly, knowledgeable, efficient and extremely courteous. He explained everything in great detail and I did not feel pressured to make a quick decision. He installed our new garage opener in less than 2 hours. He also helped me program the opener to my car and made sure I had the MYQ app working before he left. I would highly recommend Brian and Precision! Thank you for your excellent service!
Cathy Kowalski
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they offer service to the Southeastern Indiana area and were able to get me in next day. My "door doctor", Brian P. was super friendly, knowledgeable, and extremely fast with the repair. Total time to assess the problem, quote me price options, and repair the springs was under an hour. Very impressed. Thank you!
Suzi Becker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryan was a great tech who diagnosed and fixed our issue with ease!
Andrew Stephens
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company responded to our needs in a very timely manner. Brent was our tech and we could not have asked for a better man for the job. He works quickly, is very neat and cleans up after himself quite well. He took his time with us to explain all the workings of our new garage door opener and even reprogrammed the buttons in my wife's car to open the garage door. We highly recommend your company.
David Flick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very knowledgeable and friendly. He installed a new opener and springs quickly and correctly.
Charles Rook
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for the great job!
Natalie Shiposh
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David and Brain was very friendly and professional, they where very knowledgeable on any question asked. Would recommend them to family and friends.
Arthur Casto
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was awesome! Excellent job!! I now have peace of mind with my garage door opener, keypad, and the remotes!! Brian deserves ?????????? rating! Thank you for a fantastic job Brian!
Connie Heffron
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision because my garage door spring broke and I couldn't open my door. They were listed as servicing Milford, so I contacted them. I talked with Amanda and she said the first appointment would be the morning of the next day, but would check with her technicians to see if they could come sooner. She advised me that I was scheduled for the next morning, but if a technician became , they would contact me. She was very pleasant and professional. I was contacted that afternoon by Brian and he stated that he was doing other jobs in my area and would be by that afternoon to look at my door. He texted my to let me know that he was on his way. He even asked if I needed him to stop on the way to get me a drink or bottle of water! I've never had a service person offer that, so I was immediately impressed. He looked at my door and offered me three options. I had him replace both springs. He took about half an hour and showed me that the door was operating properly and even lubricated the rollers and hinges before he left. I am pleased with the service that I received from everyone at Precision and would recommend them to anyonel
Dan Kirk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent: Technician was punctual, courteous, helpful - and successful in chasing down "mystery" circuit.
Richard Neerguard
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John Hawkins was just fine!
Tawana Ransom
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian did a fantastic job fixing my garage door. He was courteous, professional, quick, and efficient. I would highly recommend him to anyone.
Chris Jekins
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was my tech...he was clear, honest, and knowledgeable...friendly service and no BS. Feel secure with my garage door now that Precision remedied our garage door issues. Precision also sent me a profile with picture a of Brian prior to his arrival...very professional in every way. 5 Stars to Brian and Precision!
Anthony Damico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a great company to work with. The people who answered the phone were friendly and efficient. Brian Payne did the work and was knowledgeable and very nice. Would definitely recommend them.
Debbie Dudley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was great, he was extremely friendly and explained everything to us in a way it made sense. We would absolutely recommend him!!!
Ann London
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had issues today with our garage door coming off track and one cable getting tangled. Was concerned we'd have issues getting it repaired on a Saturday. Found Precision using a Google search and gave them a call. The lady who answered was very helpful and polite. The experience continued with Brian. He called to let us know when he'd be arriving, so we could plan accordingly. Once he arrived, he was polite and very knowledgeable. We opted to order a new door as the existing one was 20+ years old and has some issues. He fixed the door so it would be operational until the new one was installed. Very pleased and love the great service!
Rodney Shaffer
Service Provided:
Garage Door Repair
Product:
Garage Doors
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