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Read what people are saying
about Precision Garage Door in:

Lawrenceburg, IN

Precision Garage Door of Cincinnati
has received 15 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Our spring broke and Precision had the best reviews. Your service technician was Brian Payne was very informative and gave us options that were up to us and what we could afford. He was very friendly and courteous. He was finished within a half hour. I Definitely recommend Precision.

- John Panzeca

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brian Payne
Review:

Brian was so kind, efficient and great to have fix our garage. He explained everything he was going to do before it did it. Gave us ample time to get home to be there for the job. Highly recommend him

- Abbey & Joshua Grubbs

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Technician: Brian Payne
Review:

Fast and efficient.

- Sue Schroer

Jake Huntress Service Provided:

Broken Garage Door Spring Repair


Management: Jake Huntress
Review:

I appreciate the friendly yet no non-sense approach Precision has to business. Jake showed up punctually for the scheduled time of his appointment, asked me a few questions, and immediately got to work on my concerns. Turns out my issues weren't big but the inspection was thorough without being threating or over bearing. This was the second time I called on Precision, and again they did not disappoint!

- leon steczynski

Jake Huntress Service Provided:

Garage Door Repair


Management: Jake Huntress
Review:

hello I had an Overhead door and could not reach a human to help me. I found your website and called, got a nice young lady who promptly scheduled me for a Saturday appt the next day (I work so Sat appts are great no taking off work!) I was informed all Saturday morning up until my service man arrived , Brent Stringfellow ( I was even sent a picture of Brent so I would Be sure the right person was who they said they were) Brent was very personable but professional. Explained all and did not pressure me for the top of the line. It was one of the best repair experiences I have ever had. I would recommend this company to everyone and I know you will be very satisfied as I am. Thank You Brent!

- Tawnya Carter

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

This is my third experience with your company. Brian was my service tech and identified the problem quickly and provided a fix which would meet my short term needs. He arrived same day as my call requesting service, which was greatly appreciated. The fact that he kept in good communication regarding his estimated arrival time was also a plus! Thanks for the great service.

- pam davis

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
Review:

My service was a 5 star fantastic service. Bryan installed a new garage door opener and all the accessories. He did an excellent job. Thanks; Dave Herron

- Dave Herron

Brian Payne Service Provided:

Garage Door Opener Install


Technician: Brian Payne
Review:

As we sat quietly reading in our living room on 10/6/2020, my wife and I heard an explosion and found the cable had snapped on our garage door, right beneath our feet. We were unable to reach our previous service who were closed, and finally left a message on their website to call us urgently. We googled for help and saw Precision. We read the good reviews and since they were the only service still taking calls, we contacted them. April answered and immediately understood our issues. She stayed on the line until she was able to schedule a repairman to come out the next morning. Brett arrived punctually and examined the door. He found the parts used to repair it previously were “used” and the cable was not sturdy enough to handle our double garage door. Brett wrote three estimates which we all discussed in detail. He neither rushed us to a decision, nor did he push us to buy something we did not need. We made our decision and in no time at all, Brett had the door working again with stronger, sturdier parts. He wrote a detailed report on the issue which included photos of the bad parts. We are delighted with the service we received from April and from Brett, and we hope that Brett becomes the go-to guy for our area of Hidden Valley Lake in Lawrenceburg, Indiana. We were impressed by his professionalism, his respect for our house, and even for our dog, Daisy, who belatedly wandered in to give him a woof. Customer service has always been more important to us than price, and Precision did a 5-star job on both. Between April and Brett, we are completely satisfied with Precision, and, more importantly, we feel safer. By the way, our previous service finally called a week later to see if we needed them.

- Wayne Kratochvil

Service Provided:

Garage Door Repair


Product:

Cables


Review:

Brett did an outstanding job. He was very knowledgeable about garage door operation and took time to answer any questions I had. You are very bless to have an employee like Brett.

- Ken Jung

Service Provided:

Install Garage Doors


Review:

Our garage door opener was not allowing the door to stay closed. I contacted Precision Saturday afternoon and Brett was out on Monday. The issue was a bad logic board in the old opener. I could see where the board was burnt - so I had a new opener installed. Brett explained my options; I chose a new opener. After the new unit was installed; Brett explained all the features - tuned up the garage door; explained how to maintained the door n the future and cleaned up the area. I was very pleased with the job Brett and Precision did and would recommend them very highly

- Dennis Hays

Service Provided:

Garage Door Opener Install


Review:

The young man who came to our house to provide a service was very friendly, very respectful and knowledgeable of his job. Your company is fortunate to have such a conscientious employee I would recommend your business others looking for this type of service.

- James Summers

Service Provided:

Garage Door Repair


Review:

I could not be more pleased from my initial call to the completion of the repair. George was fantastic. I will use this service again and would request George for my service.

- Floyd Brown

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Late last week I called a service center of a major department store to replace two broken tension springs. After roughly 1-1/2 hours their tech called out to me to advise me the door was warped and I'd need a new one. I asked him what his company would charge for a door of comparable quality. He didn't know for certain, but said I was talking somewhere in the neighborhood of $3,000 to $3,500, I'd need to call their office Monday morning. Shocked, I did a search on the web, found Precision, and phoned them immediately. Allen answered the phone and I asked him for a ballpark quote. He gave me one (way, way less by the way), but he asked me why I was planning to replace it. When he heard my story, he said it just didn't sound right and asked if he could send one of his tech's over first thing tomorrow morning and take a look a look at the problem. Sure enough, Kevin O. showed up first thing. Within one minute, Kevin told me the door wasn't warped. Within 10 minutes he found the problem and corrected it. The door edge was getting stuck on the outdoor trim's casing. Not only that, he advised me the repair guy from the prior day had used the wrong replacement springs and suggested when I get them back ( are you kidding me... no way!) to insist they reinstall the correct springs. A long story, a little shorter... Kevin said much of the hardware was also worn (the door is 23 years old) so I had him do a tune-up on the door which included the replacement of the springs... all at a reasonable price. I called the service center of the major department store first thing yesterday, Monday morning... they apologized, zero balanced the charge of my account, and will be scheduling the pick-up of their springs. Thanks Allen and Kevin O., because of your honesty, I not only have a new garage door that looks and runs like new, but just like you said without even having seen the door Allen, you saved me a lot of money!!! To both of you, thanks again!

- Leon Steczynski

Service Provided:

Garage Door Repair


Review:

Kevin was very professional. He called 15 min before arriving and was courteous, complete, and prompt. I really was impressed with his service. 5 stars!

- mark chiacchira***

Service Provided:

Garage Door Repair


Review:

This was a great experience, thank you. I appreciate you getting to me so quickly when other companies were "putting me" off several days. I am satisfied with the work and the warranty.

- Tony P

Service Provided:

Broken Garage Door Spring Repair


Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216