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Initial Service Call: Cable fell off one of the drums on the garage door. Jimmy showed up and was fantastic in his valuation and explanation for the repair. The springs had lost their tension and balance and needed to be replaced. Professional service all the way. Two days later, the garage door malfunctioned due to the balance and new springs. A callback was placed, and Seth came out the same day and was fantastic, thoroughly inspecting every little detail of the tracks, motor, drives, and balance. I am not exactly sure which adjustments were made, but I know the service was excellent and that nothing was neglected. If we are being honest about these reviews, I was initially concerned about the total price of the initial call, parts, and labor. Considering the average cost of two springs on the market today, their markup is extreme. I was unhappy when the door malfunctioned two days later and was in worse condition than before the first repair. Seth's performance addressed all those concerns with the time and effort he invested in inspecting the above. My 5* rating is 100% based on the professionalism of both Technicians, Jimmy and Seth. Mechanical moving parts are what they are; things break, but it's how those are addressed and followed up on that makes for a good service.

- Tim O'Hearn

My wife could not talk highly enough of Dave Eilers. Very professional, and obviously highly skilled. He explained what needed to be done, and options that were available in a manner that is easy to understand. My wife says the updated unit performs like"Butter." She may have heard that from someone. Thank you David for a job well done! kt&dmt

- Keith Thornberry

Called ahead and came when they said they would. Solved the problem. Jonathan was courteous and professional. BBB rated how give confidence.

- Diana Mc

The repair person was fast and efficient

- Elizabeth Beck

Service came from my call to overhead door service that I called. David was a good service person and got a new ordered garage door for us ordered today. Friendly nice person. Jane H.

- Jane Hlad

Great communication and service!

- Chad Coley

Chris Woods came out on time and very professional to expertly diagnose my faulty garage door. He made sound recommendations and completed all the work right there on the spot. He even helped set up the new opener in my and my wife's vehicles. Top notch customer service and representation!

- Curtis Hall

David was prompt, professional, and thorough. He gave us appropriate options to repair our garage doors and completed the work very quickly!

- Erica Trinkle

Justin Naiperala is extremely knowledgeable and someone I will trust with my garage door needs moving forward. Thank you again, Justin!

- Kyle Arendsen

Brian was great, called ahead of time. He was early and he took care of everything. He asked about my family and how much we used the garage. He cared that it was an important part of our home that our children used to get in and out. He was very professional and knew how important it was for us. He was quick and efficient, I couldn’t be happier with the work that was done. I would recommend them to anyone. 5 stars probably isn’t enough. Thank you from a very happy and satisfied customer.

- Mike

David Allen was very professional. He fixed two very bad garage door springs, and openers plus all those necessary parts to make the garage door up to code and operate properly! Highly recommend David Allen!

- Tricia Lynn

Fast, friendly and great service. Very impressed

- Edward Diller

Timely response. Appointment was completed within 24 hours from first call. Problem addressed completely by Robert Bongiorno

- Mazen

Luke did a great job ,he is a very nice young man. Thanks for the great service

- Gary Hebel

Great service, great employees, wish all companies cared about doing business the way this firm does.

- Bill Sheffield

Arrived on time, quickly let me know the problem and gave several options for the repair. Robert was friendly and knowledgeable and fixed the problem in a timely manner. Both doors are much quieter now too! Great job!

- Brian Pieper

David was polite and professional. Made sure I knew how to work everything. I was very impressed that the work was done on the same day I called as the doors wouldn't open and couldn't get the car out!

- Jean Albice

Very knowledgeable of the products,answered all my questions and no pressure sales tactics it was a pleasant transaction

- Gary Hebel

Couldn't be any happier with this service. Very professional. Kevin did a great job. Sending a picture of the technician that is coming is a excellent feature. I would highly recommend your service to others.

- Mike

Excellent service! I was able to get serviced the day I called and earlier than my estimated time. This turned out to be a blessing since I could not get my car out of the garage. Terry was very professional! 5 star rating all the way!

- Connie Beal

Extremely happy with prompt & professional service. Repair cost reasonable.

- Darlene Miller

I called on a Friday about one broken spring on our garage door. Greg, a professional and prompt technician arrived Saturday afternoon. We inquired about replacing the 2nd door’s spring since it was older, and Greg was able to replace both in 1 1/2 hours. No extra charge for Saturday service. Great service!

- Julie Schimpf

Our technician, Kevin, was prompt and very professional. He took care of our problem in an efficient manner without overcharging us. This was our first experience with Precision. We appreciated the communication in knowing when our technician would arrive along with the introductory email complete with pictures of all of the technicians. Their extended hours are also a big plus. From now on Precision will be the only company we call should a problem arise with our garage door.

- David Bender

Thank you for the great recommendation! I am glad that your Garage door service appointment went well and you are satisfied. If you ever need help again, feel free to call us!