James Schmidt

The technician, Jimmy, was courteous and friendly. He took the time to explain different options to ensure I was making an informed decision. I was also sent a Pic and bio of Jimmy prior to arrival. This was a great way to make the customer feel safe, knowing who was coming. Definitely recommend!

- Megan Prewitt

Tech installed new garage door spring because door was difficult to open and would not stay open. A week or so later his repair work failed because the door had to be held up with a 4x4. He later fixed the problem on a return visit. Upon closing the door after he left somehow the door shifted and I had extreme difficulty putting the lock in the latch to lock the door before I left. I'll have to move the entire latch to make easier to install the lock. I would not recommend you company to anyone unless they wanted inferior workmanship. If I had known what I know now I would have never called your company.

- William McCarthy

Hello William, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Kept me up to date every step of the process. Explained exactly what needed done. Even had some suggestions for me to consider. Great service at a fair price. Thanks Precision.

- James N.

I decided not to go forward with the purchase but the guy couldn’t have been nicer and really talked me through what was needed. Great representation for Precision.

- Jay Gramke

Jimmy, was very professional and thoroughly explained the process. Install was done same day.

- W. Stew

Great experience from start to finish. Jimmy was knowledgeable, professional, and easy to work with. He answered all questions and made the process seamless. Highly recommend and will use Precision Garage Door of Cincinnati again.

- Sara Utecht

I worked with Jimmy from Precision Overhead Garage Door and it was an excellent experience. Our garage door opener started acting up on Sunday and Jimmy was out by 9am Monday morning. The online booking process was simple and easy. Jimmy was very knowledgeable, courteous, and professional. He gave me excellent service and was able to knock out all of our service needs within a few hours.

- Patrick Sloane

Garage door spring broke on Sunday and was able to schedule an appointment online for the very next day. The communication from Jimmy about arrival was clear and appreciated. He arrived and we reviewed what happened. He explained what he was going to look at before he started. Upon completion of his inspection, he reviewed with me in details the service options. Very clear and easy to understand the differences between the choices. Low pressure as the choices were all mine to make. Upon making the service choice, Jimmy completed the work and reviewed everything that was completed. Overall, very professional, courteous and clear communicator. Happy we scheduled with Precision to have the repair done!

- Laura P

Jimmy was awesome! Same day service and installation.

- Casey Riedinger

Jimmy was an absolute joy while working on the garage door at Michelle’s house. (My husband backed into the door)! Jimmy is very knowledgeable and definitely an employee you want to keep for a long time!

- Kathleen Sweeney

Jimmy Schmidt was an absolute professional and provided excellent customer service. He was very knowledgeable and provided preventive advice for our garage door as well as future options for us. I highly recommend Jimmy for your garage services.

- Marian Gentry

I had a great experience. On time, confirmed appointment and technician was pleasant. Jimmy endured all my questions and it was quick and easy. Would definitely recommend to friends.

- Paula Jackson

Precision door rocks. Always and accurate, friendly professional people always come to fix everything and do a great job. Our garage doors have never been quieter and worked so well.

- Theresa Triantafilou

Awesome service

- Roger Hamm

Good work by a courteous technician. Thought the prices were a little higher than I expected but I haven’t had a door repaired in years.

- Jack Violand

Jimmy gave us excellent service, explained our options and carried out our wishes. Very professional, friendly and informative. I certainly know who to call if I have other issues in the future. Thank You

- Harry Sanders

My expectations were met and exceeded. Jimmy Schmidt was my technician and he was so awesome. He was courteous, professional, knowledgeable, and articulate. He gave me education on my doors and provided several repair options, and did so while having such a warm demeanor. He called to confirm I was booked on his calendar and then called again to let me know when he was on his way from the prior appointment and provided an ETA. He even offered to bring a coffee or drink from the gas station where he was fueling his vehicle! While I'm not excited that my spring broke and I had to repair it, Jimmy and Precision Door made it as painless as possible.

- Aislinn Baldi

We’ve used Precision for our garage door - once at our last house, and also at our current home. We chose Precison again because of the wonderful job they did the first time. The team is prompt, kind, and explains everything well. Today Jimmy fixed our door in an hour, and was wonderful to work with. We will continue to use Precison for our needs. Highly recommend.

- Molly Sergent

I had an excellent experience with Jimmy for my garage door repair. From the moment he arrived, he was extremely friendly, professional, and clearly very knowledgeable about his work. He took the time to explain what needed to be done and answered all of my questions without making me feel rushed. Jimmy replaced my springs, tension wires, and door rollers efficiently and with great attention to detail. The entire job was completed in a timely manner, and the difference in how smoothly and quietly my garage door operates now is noticeable. It’s not always easy to find someone who combines skill, professionalism, and great customer service, but Jimmy absolutely delivered on all fronts. I would highly recommend him to anyone in need of garage door repair.

- Kyle R

Service was SUPERB from the initial call, to the visit for the estimate to the full installation of the garage doors and garage door opener. Jimmy Schmidt and Keon Tillman were excellent in their customer service, expertise, professionalism, communication, courtesy, and understanding of my situation. The service greatly exceeded my expectations and I seldom find that to be true. What outstanding technicians and representation for the company. I have already referred three people. Thank you so much for making my life so much easier.

- Vikki Clemons

On time and very professional. Jimmy did a great job explaining options and installing 2 new door openers. Job was done quickly, thoroughly and with a great explanation of all aspects of the door openers, wall units and key pads. Will definitely be a returning customer.

- Dave Woods

Outstanding service.

- Tracy Newbill

I appreciated the same day service. Jimmy couldn't have been more polite and informative, on time and good communication. On the down side, pricing was completely ridiculous. To replace 2 springs on one door the costing was over $1200, nearly 3x's the cost are from other leading service providers were (A&E). I ultimately went back to my primary service provider and the same service out the door was $459. When I asked why they were so high, was told that Precision uses 'powder coated' springs vs oil dipped. If pricing would have been just a bit reasonable, I would have went with Precision but whey pay nearly 3xs the cost for a basic repair.

- Rob Wolfe

Scheduling online was very easy. I was able to get an appointment the next day. My technician Jimmy was amazing! He was even able to come earlier than planned and offered to pick me up a beverage while he was fueling up his vehicle enroute. They had several pricing options for what the service I needed.

- Beverly King

Excellent service, very professional and exceeded my expectations. It is nice to work with companies that respect the customer and do their best on the job.

- B. Chaney

I had no past experience with Precision but see their trucks all over town so I called them. My door would not open due to worn out and undersized springs and they responded within 3 hours of my call. Jimmy was my technician and he was the best being very thorough, polite and knowledgeable about his product. He explained the problem, changed the springs and the opener now works perfect. I will no doubt use them again and highly recommend Precision to others needing anything garage door related.

- Ken Schumacher

Jim the service man, was very courteous and attentive to my problem with my garage door. He made the necessary adjustments so the garage door would stay closed.

- Sylvia Osterday

Precision Garage Door Service was able to accommodate my request within 24 hours. They sent me a little bio with a picture of my technician prior to the service. Jimmy Schmidt was my technician and after a careful review of my situation, provided repair options with prices. He was very easy to work with and completed everything within an hour. He reviewed everything with me to make sure I understood. Excellent company to work with!

- Barbara Crosset-Hoffmeier

Jimmy was great!! Showed up and was ready to get to work and day. Very thorough in pricing and different options available. Highly recommend!!

- Sarah Dozier

Jimmy is a superstar very thorough and cares about the customers safety couldn't of asked for a better technician

- John Spegal