The installer was very nice but I was quoted a price on the phone for spring replacement at $240-460 and after the technician inspected all parts and take apart the door opener, he gives a estimate for $900. Another company had quoted me $365 total but couldn’t come today. So I told him that I would wait for the other company, so I got stuck with $150 bill for an inspection/service charge that I didn’t want instead of telling the price up front.

- Jon Pratt

Jimmy was super as were the previous service staff. You don’t expect to get such good service and friendly people. You are definitely doing something right. Great job Jimmy.

- Mary Helmheckel

Initial Service Call: Cable fell off one of the drums on the garage door. Jimmy showed up and was fantastic in his valuation and explanation for the repair. The springs had lost their tension and balance and needed to be replaced. Professional service all the way. Two days later, the garage door malfunctioned due to the balance and new springs. A callback was placed, and Seth came out the same day and was fantastic, thoroughly inspecting every little detail of the tracks, motor, drives, and balance. I am not exactly sure which adjustments were made, but I know the service was excellent and that nothing was neglected. If we are being honest about these reviews, I was initially concerned about the total price of the initial call, parts, and labor. Considering the average cost of two springs on the market today, their markup is extreme. I was unhappy when the door malfunctioned two days later and was in worse condition than before the first repair. Seth's performance addressed all those concerns with the time and effort he invested in inspecting the above. My 5* rating is 100% based on the professionalism of both Technicians, Jimmy and Seth. Mechanical moving parts are what they are; things break, but it's how those are addressed and followed up on that makes for a good service.

- Tim O'Hearn

Jimmy from Precision was at our house within 2.5 hours of us calling the office. He was incredibly knowledgeable and had an easy to understand checklist so that I could see what parts were failing. They carry all the replacement parts on their truck so he was able to get started right away, and he had a new motor, a new belt, new rollers and keypads and remotes programmed within 90 minutes. Super efficient. Super friendly. And very cost effective. Highly recommend Jimmy and Precision Doors.

- Melissa Cronenweth

Jimmy was excellent. Walked you through the entire process and affordable repair.

- Justin Monger

Precision responded immediately (within hours) when I reported problems with my garage door. The service technician kept me posted on his arrival time; arrived on time and showed me everything he was doing to ensure my door was operating safely. I could not ask for better service.

- Janet Patterson

Fast, friendly and a job done right! We also had other issues dianosed that clearly need to be addressed. Thank you,

- Steve Geis

$3000 for a garage door opener? All we needed was a belt repair. That’s absurd. You took advantage of my partner while I was out of town. I wouldn’t trust this company. Brent Floyd

- Brent Floyd

Jimmy was great. Very personable and knowledgeable. Explained things clearly and worked very efficiently. Would definitely recommend him and would have him over again.

- David Witt

I have had problems with my garage door system off and on this year, and the technician Jimmy did a thorough job diagnosing, addressing, and solving the causes in a very professional manner. I also like the fact that Precision Door is a locally owned and operated business and their promptness of providing the service needed on the same day! Miki N

- Mikio Nishizu

Service above and beyond. Noticed we had a broken spring and within 3 hours it was repaired! Service attendant was very professional and nice. Left the area clean and free of debris. Fairly priced. Thanks for the service.

- Ken Weber

Prices are absolutely ridiculous. You should be embarrassed for what you charge. There is a special place in hell for companies like yours.

- Diane Russ

Our technician, Jimmy arrived on time and was exceptionally courteous. He clearly explained multiple repair options without pressure to choose a specific one. Once we made our decision, he completed the repairs within the promised timeframe, delivering quality service throughout.

- Doug Deal

Jimmy Schmidt was on time, evaluated our door and then explained what needed to be done. Some parts were still under warranty so that was good. Job completed to our satisfaction.

- Eileen Herzog

Absolutely pleased with how Jimmy Schmidt explained the entire issues with and concerns with the Garage Door. Jimmy was Very professional and explained all options for the entire door and moving parts and all that was under Warranty. Jimmy did an exceptional Job . Companies need more like him. Dependable and Professional. Thank You for Everything Ray Hitz

- Ray Hitz

Always great service, knowledgeable, quick

- Jack Strunk

Great customer service and Jimmy was phenomenal. He explained what was wrong with our garage door and provided a “good, better, best” option for fixing and improving longevity. Jimmy was incredibly patient with me, I kept him waiting a few times while I was working from home and preparing for a family reunion visit. I will absolutely be call Precision next time it’s needed and will ask for Jimmy!

- Kelly Kalthoff

My technicians name was Jimmy Schmidt. Very knowledgeable. Explained everything to me. I couldn’t be happier now. My garage door works like it’s brand new. I love it. Thank you.

- Tina Cecil

Jimmy Schmidt was my repairman and he could not have been more professional and helpful! I highly recommend this company to anyone who needs garage maintenance/repairs!

- Matthew Waters

Jimmy Schmidt was my tech. He was on time and provided a thorough analysis of the problem and my options. He completed the job in a relatively short amount of time and made certain I was satisfied with his work before leaving.

- John

Very professional and courteous. Easy to talk with and understand what he was going to do. Performed work efficiently and was a pleasure to have in my home. Melanie in Burlington

- Melanie Wilmhoff

Excellent service! Made the process easy!

- Andy Kahn

My garage door broke on a Sunday night and they were able to come out on Monday morning and have it working better than before. Would and will be using them again!

- Brandon Willis

Jimmy Schmidt was awesome. H explained everything to me with several options to pick from. Thank you, Jimmy, for taking the time to ask me questions about the issues I was having and checking everything out. Much appreciated!

- Marylee Gottmann

Extremely thorough and professional. Very happy!

- Sue

Jimmy was very knowledgeable and gave us several options on how solve our issues. We are very happy with how the project turned out. Would definitely recommend Precision Overhead Garage Door.

- Mark Gross

Our service from Precision was outstanding. Jimmy was incredibly professional, competent and courteous. I would definitely recommend this company for all of your garage door needs.

- Judy Daar

Completely satisfied with the work. Jimmy is a great tech. He went over the issues, gave me the price, and finished the job. He was respectful and polite. He gets a 10/10. Thanks for a great job Jimmy.

- Hank Jarboe

Wonderful service. Very professional.

- Julie Murray

Our experience with Precision Overhead Garage Door Service was positive from beginning to end. Our door malfunctioned on a Sunday, and it was helpful that even on Sunday we were able to talk with a live person. We set an appointment for Monday. Prior to the appointment, we received a text including the name and picture of the technician being sent. He arrived on time, and was friendly and professional. After asking a few questions and assessing the situation, he presented us with three options (good, better, best) with pricing. I would certainly recommend Precision to others.

- Jim H.