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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 4 reviews, averaging 3.00 Stars:
1 2 3 4 5
Review:

i'm not as happy as I was with previous two service calls . service request was to replace one broken roller hinge on left side of door . simple fix I thought . problem is your doors use different hinges so initial fix was to replace all hinges along that row includes two new rollers . your service tech said because rollers come as a set I had to replace all the rollers . shaft length ( way too long ) was not compatible with remaining existing hinges .one problem I have is why all the rollers had to be replaced ? is reason you charge me for the set so why not ? so new rollers longer shaft existing hinges door did not move as smoothly as I thought it should . your technician and I discussed and basically I had all hinges replaced all rollers replaced . one broken hinge $400 later . door is working smoothly so there is that . your technician very polite professional . however I felt he was more interested in pointing out how door opener rail in his opinion installed too high above door . pointing out how door sags . still not clear why I had to use your rollers in existing hinges when these were fine . maybe worth a call and you can explain it to me . I like you guys . you all installed a key lock for manual release for me at Friars Grn . previous owner lost key . and you installed a new garage door opener . works great so far. this review probably for internal consumption .

- Kevin Drake

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Brian was professional and nice. Overall service was not what I expected for a simple rebalance of door. They do a 25 point inspection but don’t give you report until AFTER job is complete and paid. Don’t expect to have your door repaired or adjusted. Instead, be prepared for replacement (springs, rollers, bearings, etc..) which costs SIGNIFICANTLY more. The parts they use are good and my door is operating smoother and quieter but it should for the money I spent. For non impulse buyers, hopefully this review helps educate those using Precision.

- Mike Wagner

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
Review:

Service was here quickly and work was completed in a very timely manner. That’s the reason for the 3. Otherwise, expensive and try to sell you on hundreds of dollars of unnecessary repair work. If it hadn’t needed done quickly, I would’ve checked around and probably saved a couple hundred dollars. Should’ve been around $300 repair, I was charged $500. Again, paid for the convenience I guess.

- Brett Strong

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Justin was personable, knowledgeable, door worked well after the repair. I'm still waiting for my emailed receipt snd a copy of the estimates I received verbally. Please send those items, Received a checlist only. Giving 3 stars because of waiting for receipt.

- John Davis

A Response from: Precision Cincinnati Team

Hello John, We are happy you took time to leave a review and that you were satisfied with our technician and his work. We apologize that there was an issue with the receipts, according to our system they did take a little longer to send than is typical. They processed the following business day, let us know if there's anything else you ever need.

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Door Service
Office: (513) 275-6825
9105 Sutton Pl
West Chester Township, OH 45011