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Garage Door Repair Reviews in Hamilton County, OH (Updated July 2026)
Precision Garage Door of Cincinnatihas received 1543 reviews, averaging 4.87 Stars:
Blue Ash, OH
White Oak, OH
Kevin was prompt, efficient, and courteous. Did a great job of solving our problems and giving us options for long term solution
- John Luebering
Covedale, OH
Being able to make an appointment online was nice. We had lots of appointments to choose from for our convenience. When Kevin arrived, he was professional and quick even when it was a blasting hot day.
- Marie Gregg
Harrison, OH
Very thorough asking lots of questions to determine potential issues, needs or concerns. Friendly and thorough! Even stayed to help me set up my car with the garage door.
- Tracy Ferguson
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Groesbeck, OH
Chris our technician was excellent. He gave me a thorough review of my garage door with 3 different price choices. Very clean and professional. I highly recommend P.G.D
- Tim Patterson
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Forestville, OH
They were able to do same day appt for broken door. Explained all needed and showed options. Very pleased with entire process..Definitely recommend
- Pat Harrigan
Loveland, OH
We are so grateful that we were able to get an appointment quickly. Chris, our technician, was so gracious and kind. He went out of his way to explain everything a couple times. My mom has gone through a tough time recently and Chris was so patient with us. He was the best of the best! The garage doors work beautifully and we are pleased with the new garage system. Next time Chris comes we are baking cookies!!! Thanks Chris!!!
- Reta Easley
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Sayler Park, OH
This is the 2nd time using Precision Door Service. The springs broke on 2 different doors about 2 years apart. Both systems were about 20 years old and in rough condition. A technician was scheduled the same day I called. The technician presented 3 options: Good, Better, Best. There was no pressure to do any upgrades. I chose to do a complete repair (Best) which included everything except the door and rail system. The work was completed in less than 3 hours. A review of the work was completed when the job was done. The technician also programmed our vehicles. Very satisfied with the response time, communication, professionalism and quality of work.
- Rick Meyer
Northgate, OH
The repair was very fast and the technician was awesome. I would only recommend checking around for prices before scheduling. I had 3 springs replaced for 2 doors and all the side gears and wire replaced and it was $2000.
- Matt Jensen
Hello Matt, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Loveland, OH
Your company previously handled a problem for my cousin, Barry Cole. He was very happy with your service. I must admit that the service man who came to my house was wonderful to work with and did an excellent jon Thanks, James A. Whitaker
- Jim Whitaker
Loveland, OH
Explain my problem very well and my opinions did a good job with the with the repairs door is very quiet now I'm happy with the repairs. Richard
- Richard Rogers
Norwood, OH
Geoff was a very competent worker . He adjusted the spring for ease of opening and closing our manual door.
- Lynn Hogan & Alan Listler
Amberley, OH
I needed to have an appointment to deal with my garage door the day I called. Your company was available. Ryan Dauraghty diagnosed explained and was able to repair/replace my door with uncommon expertise. He was personable professional one who I would recommend with the highest degree of confidence.
- Martha Kollstedt
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Norwood, OH
I had a very disappointing experience with Precision. Our garage door had been giving us issues for a couple years, which we had ignored, but finally stopped altogether after some overnight rain. We had Precision Garage Door service come out and take a look. They told me that basically everything about the garage door, except the door itself, needed to be replaced at a cost of over $3,500. The estimate was not itemized and the part numbers for the motor and opener were not provided. I requested an itemized estimate, but did not get one. It seemed steep, so I had PDQ come give another estimate. They arrived early. They immediately determined it was a minor laser sensor issue. They replaced the sensors and were gone in less than 2 hours and at a total cost out the door less than 1/10 of what Precision quoted me. They also gave me ideas about what to do in the future and what else I should be looking out for when it's time to replace the whole door. That quote was also well below what Precision quoted for just the motor and some other pieces. I would caution using this service and understand that they will try to upsell you significantly more than you need.
- Zachary El-Sawaf
Hi Zachary, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Dry Run, OH
David Ellers was very detailed and corrected the issue quickly and presented different options. I appreciate the service.
- Jeff Kohls
Northgate, OH
Quick response, very professional and was able to resolve the problem without a full door replacement that I had expected to need and take care of wear and tear maintenance issues on the spot
- Darren Lucas
Forestville, OH
David was very professional, efficient, and effective in solving the issues. He listened to our description of the problems, verified the issues, and fixed them. It was a welcome pleasure working with him, and we are confident the garage door system will work as expected. Thanks again.
- Dennis Feller
Bridgetown North, OH
Kevin was very professional and gave us several options to replace/repair our garage door opener. We are reviewing our options currently and will definitely use your services. Kevin is truly an asset to your company and understood our needs and walked us through the process. Please let Kevin know how much we appreciated his services!
- Ray & Denise Barrows
Springdale, OH
Called about unusual noises in opener. Came same day and fixed issue under warranty. Great service!
- Dennis Allison
Forest Park, OH
Unfortunately we did not purchase with Precision Door. However, we want to thank Harley coming out and being the ultimate professional. He was very friendly, courteous, and informative. Your company will be at the top of our list once we are ready to make the purchase.
- Eric Thomas
Amberley, OH
Jimmy Schmidt did a GREAT job!!! He took time to listen to us to know what problems we were having. Then after diagnosing the problem he explained the problem in an easy to understand way. Also explain all the different options to fix our problem in a way that was easy for us to understand, so that we able to make an very informed and confident decision to fix our problem.
- Vanessa Cure
Covedale, OH
Unbelievaible how fast and kind everyone was. I called this past Friday. The lady who took my info cared about if I had a car trapped or not. I told her it wasn't a rush because thank goodness I didn't park my car in the garage the day before. My installer Jeffrey G called me first thing Monday to let me know he was on the way. He even asked if he could pick me up a coffee since he needed to stop at the gas station. I mean how nice is that!? I liked that I had choices where I could pick basic to get the door working again or other recommended options since the door is 25+ years old. The repair was so fast I couldn't believe it. Everything is working great AND I have a warranty as well on the work. It's nice to know there are still good people and good companies. Highly recommend you call. WORTH the money to know it's done correctly.
- Pamela Zink
Loveland, OH
David was on time , ask questions about problems with the door, ran the door up and down several times and wrote a proposal for work he felt needed. New opener, springs, rollers, cables and 2 remotes and keypad. After he finished he went over what was done and he had me operate the door. I was satisfied with the work. David was very professional and efficient. Every thing was done professionally. I was satisfied with everything but the price!! You have a very excellent technician and I will be happy to recommend David. Thank you John McCoy
- John McCoy
White Oak, OH
Kevin O'Hara was our technician. He did an excellent job. He was polite, courteous and very professional. He immediately identified the problem and recommended a solution. I will recommend your company to anyone who has a garage door problem.
- Tom Werbrich
Harrison, OH
The work was completed professionally and my garage door operates smoothly now. The TorqueMaster conversion to exposed double springs was handled correctly, and they used quality parts. However, the $2,000+ cost raises questions. Either this service was extremely overpriced, or they changed parts that weren’t needed for a broken spring. I’m uncertain whether the whole overhaul was necessary when only the spring was broken.
- Anna
Hello Anna, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Madeira, OH
Chris D was great and talked through all of my options thoroughly without any pressure. Really happy with my experience with Precision!
- Madeira Resident
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Springdale, OH
Kevin was very friendly and professional from the initial phone call through the entire job. He us a prefect representative of your company.
- Terry Frances
Northgate, OH
Harley arrived early, very friendly and knowledgeable. Gave several repair options. Installed new springs and rollers. Explained parts replaced and warranty.
- Margie Pauldine
Forest Park, OH
Fixed my garage door problem Super fast response too
- Gary Burns
North College Hill, OH
Outstanding warranty..excellent service..best decision 20 yrs ago to go with Precision Door..service tech James went over and above to explain and repair my garage door..job well done!!!
- Debbie Tullius
I was pleased with the timely manner in which my service was done on maintenance of the door and install of new opener. Kevin O'Hara was very helpful in guiding me through my options. All is working smoothly after the explanation of the use of the product.
- Charlotte K