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The only reason I gave you one star is because I couldn’t give you zero. You presented me with three repair options ranging from $2,700 to $3,100. After seeing those quotes, I decided to get a second opinion. The other company simply re-stretched the spring and charged me $125. That tells me you either completely misdiagnosed the issue or significantly inflated the work required—and the price. Shame on you. I will be reporting this experience to the Better Business Bureau.

- Dan Schuh

Had a spring break in the evening and I was able to schedule a repair for the next morning. Chris was very friendly and worked to get the door operable so I could get out for an appointment and then finished the repair while I was out! Will definitely use Precision the next time!

- Daniel Graham

Geoff with a G was very professional and kind. he even asked me if I wanted anything from the store on his way here.

- TONYA JOHNSON

Called about a broken spring. Found out that the opener was the original for or house installed in 2002. Was still operating with some issues. Geoffrey our technician explained normal lifetime for an opener anywhere from 10 to 12 years. Since we far exceeded that we decided to replace it.

- jim ross

I had an excellent experience with Precision Garage Door Service. My technician, Harvey, was fantastic from start to finish. He called ahead to confirm the scheduled service window, then called again to let me know he was on the way—with an ETA right at the very start of the window, which I truly appreciated. Harvey took time to walk me through all of my options, explaining everything clearly and listening to what I felt comfortable with. His attention to detail and communication were outstanding. Although the installation ended up taking longer than expected, he didn’t rush or push it off to another day. Instead, he brought in another technician to ensure the job was completed that same visit. I’m extremely pleased with the service, professionalism, and commitment to getting the job done right. Highly recommend!

- Madi Sowders

Excellent service on a same day appointment following an unexpected emergency. Brand new motor and full hardware replacement plus life-time warranty on all of it for a very reasonable price.

- Steve F

What an excellent experience! From the initial phone call with Angel to the superior service with Jimmy, it could not have been better. It would be great if all companies service was this good. Our garage door was stuck with both cars inside. I called Precision at around 8pm Friday. Angel answered and promptly scheduled for a 10 to 12 service on Saturday. Jimmy called at 9:30 to report he was stopping for gas and then would be on his way. Knowing our cars were stuck, he asked if he could pick up coffee or anything (that is the first time I received an offer like that!) When he arrived, he explained everything thoroughly, gave us several options, and completed the repairs in less than an hour. Courteousness and professionalism of the highest level!!!

- Ed Freeman

I called Precision Garage Door Service because my opener didn't want to lift my door. The technician, Harley C., arrived promptly in the time span I asked for and diagnose the problem quickly. It turns out my old opener was aging and he said the unresponsiveness between the wall button and the opener would likely continue and get worse. I decided to have a new opener installed which Harley proceeded to do. He was very polite and responsive to my questions and concerns. It was a job well done in my view and I would highly recommend this company.

- Alexis B.

Seth was on time and fantastic to work with. He took his time with my repair and explained everything throughout the process. I would highly recommend and will use again when my door needs repair or replaced.

- Scott B

Its Thanksgiving week, we have 20+ people coming over and I was having issues with my garage door. Not a time when you don't want your garage door working. I called at 8:30PM the Monday before Thanksgiving. Not only did they answer the phone, they scheduled an appointment for the very next morning! Kevin came out and was JUST AWESOME. He asked questions, patiently listened to me explain the issues, diagnosed the problems in 10 minutes, presented 3 different great solutions, and helped me pick the right fixes to complete. On a Good/Better/Best scale, I went with the Best option, fully replacing all moving parts, springs, bearings, opener, etc. Once I selected the solution and signed, Kevin had the work done within 2 hours. The door opens and closes perfectly and is SO quiet. Kevin was kind, respectful and great to work with. Thanks Kevin!

- Brian LeCount

Kevin O’Haradid an awesome job, Professional and very thorough in explaining our best options and the quality of work he provides, he also spent time to explain and to us the work completed and the operation of all devices. He then explained what all was covered under warranty!

- John Edgerton

Keon was fantastic! He did a great job at installing our new door, rails, opener, keypad and trim. The door and all of its components look amazing. Keon was very thorough about explaining everything before he started, as well as after and walked us through the keypad/power unit. Would recommend precision to anyone who needs a new garage door or even repairs.

- Tiffany Burton

Fast, reliable service with a full explanation of the troubleshooting and repairs that were completed. Justin N was polite and very helpful! Highly recommend!

- Rachel W

Geoffrey came before time and timely performed the maintenance of our garage door. The Precision Door has been servicing out the door for the last 18-years. We are happy with their service track record.

- Divaker Choubey

Excellent Job Done by Harley Carter. Like a new door when finished.Replaced spring rollers cables and bearings. Very Clean and efficent.

- Timothy Imhulse

I needed a simple spring replacement on my garage door, but they wanted to charge me more than $1100. All Kevin wanted to do was up sale me instead of fixing my garage door. I will be moving on to a company that doesn’t want to take advantage of me.

- Eric Cornelius

David was knowledgeable and professional. He should receive 5 stars.

- Gary Houston

Awesome service. Technician was very professional and knowledgeable.

- Javier Calle

Kevin was great! Very friendly.

- James Sweet

Everything went GREAT. Gentleman showed up on time, was knowledgeable, did repair.

- jim heffron

I was very happy with the work that was done. Christopher was my tech and he was courteous, knowledgeable, and informative. He was on time and attended to the issue promptly. He was delightful to work with. My only reason for not giving a 5 star rating, was that when I made the reservation I was unable to receive any idea what the work might cost. I needed the large battery in the garage door opener replaced and it was not listed in their computer. It was not until the battery was being installed that I found out how much the work would cost. Luckily, it was very reasonable. But that information needed to be in the computer

- Priscilla Neill

Justin went over the problems with my garage door and explained what was causing the trouble ,he fixed everything to my satisfaction and did very good work.

- John Sexton

Christopher was professional, courtesy and on time. He did a wonderful job explaining the garage door opener options and finished everything fast. He even blew out all the leaves in our garage to make sure nothing got in the way of the door closing! I'm extremely pleased with the service and this company and highly recommend them - especially Christopher.

- ANITA M

Again, David was thorough, professional, and prompt. Very happy with the service today to repair my garage door.

- Nancy Farrell

Cables and spring broke on my garage door and they were able to come out the same day to fix it. He explained everything in good detail and promptly fixed the problem. Would recommend!

- Jessica Buckler

My Sears Craftsman garage door opener hit 30 years of service last month and died today. I found these guys online via Google - searching for same day service. Chris arrived 90 minutes after I called. Very knowledgeable and professional. New Liftmaster opener, springs, rollers, etc. all installed in about 3 hours. Highly recommend.

- MilkyWayResident

I was very satisfied with the installation I received. David was very professional and friendly. I would recommend your service to anyone 100%.

- Thomas McRoberts

Scott was awesome! Kind, courteous and very knowledgeable. Great customer service and a hard worker. John was also awesome and even stopped by to see how things were going. Precision is my go to for garage door service!

- Stephanie M

Chris called 30 minutes before arrival and was professional and prompt. He asked what the current issues were with the old garage door opener. He explained 3 options and installed the new opener, keypad, lasers and programmed all 3 remotes and keypad. Precision Door is our 1st choice in the future and we will recommend your company to everyone we meet. Thanks Chris

- Robert VonHoene

I was able to receive same day service on one of my two previously Precision installed garage door openers. David and Harley quickly diagnosed the opener problem and were able to fix it on the spot. As a bonus, their friendly, professional work was covered by my Precision warranty.

- Dr. Larry