Garage Door Repair Reviews in Hamilton County, OH (Updated May 2026)

I called precision to come look at my garage door. The operator was very professional and scheduled a same day appointment. Chris was dispatched out and was extremely helpful and explained everything thoroughly. After he figured out the issues 3 different options were given price wise. Did not commit to the service because I didn’t realize the extent of what we needed and the cost so going to get a second opinion but start to finish was top notch in communication and customer service.

- Austin Morgan

Everyone at Precison was polite and very helpful Thanks

- Debbie Dalton

The technician that responded to our call...Chris was most efficient He gave us three options that were suitable to our problem, explained the options, and completed the repair quickly, I would highly recommend Precision, and Chris to anyone in need of a new system or a repair. Keep up the good and courteous service. It is sorely needed in this day and age. Thanks, Chris. George Maggini Hyde Park

- George Maggini

Chris was very professional and solved the issue of misaligned “eye” of the garage door.

- Carol Mueller

Quick service, Reliable, Good Communication, Transparency

- Mona Choueiry

My garage door wouldn't open so I called Precision Garage Door Service at 8:15am this morning and they said they would have a service person to our house by noon. Kevin arrived at 11am and said he would have to install a new door opener and he was finished by 1pm! Many thanks to everyone at Precision and especially Kevin! We always have, and always will continue to use them!

- Rob Nourse

Harley was the best! Called to see if he could arrive ahead of schedule, arrived at agreed upon time. Very professional in his explanation. Quickly installed the new unit, answered all of my questions thoroughly. Very efficient. Thank you for everything, Harley!

- Candy Day

Came out to a busted spring and needed whole system replaced. Tech was great and they came out within an hour on Sunday morning, Mother’s Day. Everything looks and works great. Wish I was a bit more diligent looking at pricing because it seems even with it being a holiday Sunday, most sources are saying I overpaid nearly $750-$1000. Great, speedy service and awesome tech overall.

- Chad Hoeffler

Precision Door was easy and quick to make an appointment! I was pleasantly surprised when Kevin came over to fix a spring and after consultation we agreed to replace the garage door opener unit for the best long-term solution. He was able to do everything the same day! He was friendly, professional, and knowledgeable. Great experience with Kevin and Precision Door!

- Brian S.

My garage door’s cable and spring broke trapping my car in the garage. I called one of my brothers to help me and he highly recommended Precision Overhead Garage Door Service. He had dealt with them before and was very pleased with their work. I am so glad he recommended Precision. Chris Woods came out and did a fantastic job first of all explaining what the problem was and what my options were! Safety was a main concern for Chris which I appreciated a lot. Plus he was very professional and patient with me as I had no experience with this. He fixed my garage door and it works so well now! Thanks Chris and Precision for taking very good care of me and my garage door!

- Trisha Leugers

Chris Daughtery, the technician who came was nice to deal with, trustworthy, and able to tell me what was wrong with my garage door as well as the garage door opener in details and in writing. He proposed several options to fix all the problems that I have and to do it on the spot. I recommend him to everybody with either garage problems or garage door opener.

- George Mezher

Kevin was very professional and knowledgeable. He provided me with several options to fix my issue. Once I selected the service, Kevin wasted no time in getting my garage door fixed. Thank you for all you did to assist me!

- Estella Spaulding

Great service from Kevin! Prompt, professional same-day service. We were stuck without being able open the garage door. Kevin quickly assessed the problem, gave us our options and got it fixed as good as new. Will definitely call Precision next time.

- Dan Mueller

Our garage door opener stopped working. The very next day Brandon came out and gave us three very specific options on how to fix or replace our older model of garage door opener. It was a no pressure transaction. We weighed our options and he completed the entire job that day. We did get top of the line and it does come with lots of bells and whistles, but we had the option of more conservative choices. We are very happy we called Precision Overhead Garage Door Service.

- Bob Noe

Chris did an amazing job. He responded the same day we called. Inspected our garage and quickly laid out several options for our repair/replacement. Itemized those options so we could pick the one that best worked for us and our budget. He quickly finish all the install and repair work that day. Also our curious 3-year-old asked him several questions and he took the time to explain what he was doing and why. He did it in terms even a 3-year-old could understand.

- Bill Tolbert

The overall experience at Precision Overhead Garage Door Service was fantastic. My call was handled incredibly professionally, and a technician was at my house within an hour which is remarkable. Geoff Grouse specifically offered to pick up a coffee for me while he was filling up on gas on the way which was an added layer of customer service that I thought was fantastic. Geoff was thorough, explained why he made the specific recommendations he did, and then performed the job swiftly. We really appreciate the level of professionalism, service, and we will look to use Precision again in the future should we need support!

- Ian & Allison Smith

I decided not to go forward with the purchase but the guy couldn’t have been nicer and really talked me through what was needed. Great representation for Precision.

- Jay Gramke

Kevin is friendly and efficient installer. He explained the condition of my current garage door and gave me a detailed explanation of the new installation.

- Steve Goforth

Precision Garage Door has always been very reliable and prompt to my service needs. Kevin did a great job walking me through my options for either repairing or replacing my Garage Door openers. My ultimate need was to have less noise when opening and closing our garage doors. He presented me pricing and had everything on had to complete the job.

- Scott H

Geoffrey Grouse at Precision Garage Door is outstanding. My spring snapped and the rollers were shot — completely stuck. Geoffrey arrived the same day I called, diagnosed everything quickly, and walked me through exactly what needed to be fixed with zero sales pressure. He had all the parts on hand, knocked out the spring and roller replacement efficiently, and the door runs smoother and quieter than it has in years. Professional, knowledgeable, and genuinely respectful of your time and home. Geoffrey is an absolute credit to this company — highly recommend!

- Kevin Scherpenberg

David Eilers was punctual, knew his doors and completed the repairs in a timely fashion. It wasnt until I looked at the detailed receipt on my home computer I noticed the new rollers,10each at 24.95 totaling 249.50. I do not remember him asking if we wanted those and do not believe we needed them. Got my original invoice from AE door (2016) ;and the cost of the repairs today exceeded the total cost of the new door including installation. I am aware prices have gone up greatly in 10 years-however-due to the cost I would not contact your company again.

- Mike Gellman

Quick response clear communication

- Daniel Kees

The young man did a good job on the installation of my garage doors how he disconnected the light switch or he moved it and I haven't been able to find it to get the lights working again. Other than that, I'm very happy with the job he did, the doors look great and they are working fine.

- Ernie Phelps

Came home to find broken garage door spring. Called Precision and they had a tech out within a few hours. Tech inspected everything and quoted repairs. I authorized him to replace springs, bearings, cables, and drums. Chris got right to work and had everything replaced in about 90 min. Very happy with quick response and repairs. Everyone i delt with were very nice.

- David Alexander

Kevin did a great job servicing my disheveled garage door opener. Very skilled and knowledgeable about everything garage door related, did a full rebuild of my garage door with a new jack shaft opener, springs, rollers, cables, keypad and remotes quickly and efficiently as well as being friendly.

- Feri Raymond

I had a belt drive garage door opener installed by chris. Chris was on time and was very courteous and professional. He listened to my concerns and answered my questions. He was very thorough and cleaned up afterwards. He tested everything and made sure I was satisfied before he left. I would recommend Chris to anyone.

- Rita Carmon

Chris was very friendly and professional. This company clearly values customer service.

- Jason Cohen

Came out quickly and fixed the issue!

- Richard Falcone

Precision Garage Door Company sent Geoffrey Grouse, a technician, to my home within an hour of my phone call. I had a very old opener that stopped working. Jeff explained what caused the problem and the recommended options and price points with no sales pressure. I had all the moving parts replaced, including the spring and a new belt driven closer. It is very quiet and much safer. I am completely satisfied with my experience dealing with Precision Door, Geoffrey Grouse, the technician, and I highly recommend them!

- Russell C.

One of the springs for our garage door broke over the weekend. We had worked with another company in the past to install our system and replace springs but they were not open on the weekend so I called Precision. They came out on a Sunday to look at our broken spring and promptly found several thousand dollars worth of problems with our unit. Throughout the entire interaction with the service tech, I felt as if I was being sold things that I did not need. He proceeded to drop the prices several times in order to try to get my business even applying a discount to the price that didn't even apply to me. I told him that we would pass on all of these options. On Monday morning, I called the company that normally works on our garage door. They came out the next day and inspected our unit. They were quick to tell me that there is no need to replace our motor until it dies completely and that if we did need to replace it they could do so for a FRACTION of the price that Precision was quoting me. He replaced the springs and several other parts that showed wear. He greased and lubed everything. Our door has not worked as well at is does not for years. And, our regular company did everything for under $500! I felt like their technician was being honest and upfront with me. He never tried to sell me anything. I will certainly continue working with them in the future. I will not be calling Precision again and I strongly recommend against anyone else doing so either.

- Joe Christman

Hi Joe, we sincerely apologize—this isn’t the experience we want for our customers and we take your feedback seriously. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.