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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 264 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Allen was very knoglegable, precise, and courteous in explaing what needed to be done to repair or replace parts of the garage door. I was very pleased with the service and would recommend Precision Door to any one needing garage door service and repair.
Phyllis Books
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was punctual, courteous, and respectful of me and my property. He gave me all my options and the advantages of each. My door opener was replaced quickly and I couldn’t be more pleased.
C Juan
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very happy good service no problems
Glenn Frank
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional experience. David was very professional, efficient and would highly recommend.
Connie McCallister
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had used this company three other times over the years and on this job we were WAY overcharged. The service rep was almost an hour late which bled into my work day and unfortunately I was unable to review with him the system he was installing as I could not get away from calls. I arranged my schedule to his promised time of arrival but was unable to move things when he showed up late. In review of the invoice we paid WAY more then other providers. It will be the last time I use them.
Sean Garry
A Response from: Jake Huntress

We're sorry to hear you were disappointed with our team, Sean. Customer satisfaction is our top priority at Precision and we always strive to provide prompt, reliable service for our customers. We understand your poor experience started with our technician running behind schedule but having called Precision before, you know this is not normal behavior for our team. We tried our best to make up for the prior appointment running long by calling twice with an ETA before your appointment window began, but we understand this is still extremely frustrating when it impacts your workday. We apologize on behalf of our entire team for this. As for the cost, we know you can find other garage door repair companies that offer lower prices. We can't help but notice that often with lower prices comes lower quality work and garage door parts. When you call Precision, you know a trained professional will arrive ready to fix your door the right way the first time. We use only the highest quality garage door parts and offer an industry-leading warranty—something lower-end companies cannot compete with. We understand your technician did provide multiple repair options at different price points and you chose a more expensive option to help extend the lifetime of your garage. While we understand it can be frustrating when the diagnosis to make your door safe and reliable is more involved than you may have hoped, we always make a point to offer different options to best fit your budget. If you have any questions about the services provided or would like to further discuss additional concerns, please contact our office.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had our garage door installed today and the entire process has been an excellent customer service experience from beginning to end. Every person that my wife and I have dealt with was extremely professional and courteous! I would highly recommend Precision Door Service.
Matt Miller
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS
Richard Merkle
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was my service technician. He did a great job. He was prompt, professional, and explained everything in detail. He didn’t try to oversell me and laid out my three options. He replaced the bearing on the sides, replaced the weather stripping on the garage door, and remounted the motor which was a big help. Would definitely use the company again. Thanks Brent.
Shawana D.
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was very helpful and explained everything thoroughly. I am happy with the service and recommendations he provided.
Liane R.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed the door fixed quickly and well. I did a Google search and this company had some great reviews and said it had quick response and ability to do repairs same day. My technician was very nice and called ahead to let me know he was coming. He was very polite and informative. Repairs were done within a couple of hours.
Sarah Zimmer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found you when I wanted/needed a lock repair. After the assessment, decided a new door c was my best option. Same day installation was a plus. Austin was an informative tech and did great work. Also, appreciated the appointment confirmation with picture of the assigned tech.
Gretchen Tolson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was fabulous!!! Explained everything very well with no pressure. Jake and his coworker were fast and did extra things they didn't have to. I really appreciate the extra details. I love my new garage door opener!
Diane Oudabachi
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very knowledgeable and friendly. He installed a new opener and springs quickly and correctly.
Charles Rook
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for the great job!
Natalie Shiposh
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was awesome! Excellent job!! I now have peace of mind with my garage door opener, keypad, and the remotes!! Brian deserves ?????????? rating! Thank you for a fantastic job Brian!
Connie Heffron
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent: Technician was punctual, courteous, helpful - and successful in chasing down "mystery" circuit.
Richard Neerguard
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John Hawkins was just fine!
Tawana Ransom
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian did a fantastic job fixing my garage door. He was courteous, professional, quick, and efficient. I would highly recommend him to anyone.
Chris Jekins
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was my tech...he was clear, honest, and knowledgeable...friendly service and no BS. Feel secure with my garage door now that Precision remedied our garage door issues. Precision also sent me a profile with picture a of Brian prior to his arrival...very professional in every way. 5 Stars to Brian and Precision!
Anthony Damico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a great company to work with. The people who answered the phone were friendly and efficient. Brian Payne did the work and was knowledgeable and very nice. Would definitely recommend them.
Debbie Dudley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was great, he was extremely friendly and explained everything to us in a way it made sense. We would absolutely recommend him!!!
Ann London
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing and well-priced work from Brent--he came early, gave me a great range of options, and got the doors working perfectly, with new weatherproofing as well. I appreciated the professional quality of the work performed and that Precision backs up its work with a generous guarantee.
Grant Shuler
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional did great job
David Otto
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Allen and Brian Payne did a excellent job on repairing my garage door and adding a new garage door opener. They were very professional.
Lori Schille
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of my best interactions with a service company, maybe ever. The guys were friendly, punctual, honest and apparently very competent. I would strongly recommend their services to anyone needing garage door work. Steve
Steve Hennessy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian and his assistant did a great job and they were very courteous and helpful. I will be sure to tell all of friends and neighbors to use Precision Garage Door Services when needed.
Lorna Roberson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Austin was great; personable and explained the work he needed to do for us very thoroughly. Excellent service!
sandy hess
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very knowledgeable and professional. He performed a quick, but thorough assessment and was able to provide a good set of reasonably priced options for consideration, and provide details on the strengths and weaknesses of each. He did all this without a hint of pressure and was very personable. As the door and opener had been in place for at least 11 years and appeared to have had little upkeep, Brian had to replace the springs, rollers and install a new opener. And again this was done quickly and professionally, and the workspace was left clean and free of the dirt and debris that is always a part of that type of work. Would highly recommend Brian and Precision Door to anyone requiring service.
Jean May
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Austin explained the problem in an easy to understand manner. He is very personable and gave me options for repairs. He replaced the springs on 2 garage doors and the rollers on one of them. Definitely recommend!
Lana Stapp
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was amazing, prompt, efficient, personable and knowledgeable. Took time to review and explain the situation to me. including help with the homeowners warranty. A pleasure to deal with on all fronts. Will DEFINITELY be a return customer.
Michel Klug
Service Provided:
Garage Door Opener Install
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