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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 1272 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Cables and spring broke on my garage door and they were able to come out the same day to fix it. He explained everything in good detail and promptly fixed the problem. Would recommend!

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Christopher Woods Service Provided:
Garage Door Repair

Product:
Springs

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My Sears Craftsman garage door opener hit 30 years of service last month and died today. I found these guys online via Google - searching for same day service. Chris arrived 90 minutes after I called. Very knowledgeable and professional. New Liftmaster opener, springs, rollers, etc. all installed in about 3 hours. Highly recommend.

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Christopher Woods Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with the installation I received. David was very professional and friendly. I would recommend your service to anyone 100%.

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David Eilers Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scott was awesome! Kind, courteous and very knowledgeable. Great customer service and a hard worker. John was also awesome and even stopped by to see how things were going. Precision is my go to for garage door service!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris called 30 minutes before arrival and was professional and prompt. He asked what the current issues were with the old garage door opener. He explained 3 options and installed the new opener, keypad, lasers and programmed all 3 remotes and keypad. Precision Door is our 1st choice in the future and we will recommend your company to everyone we meet. Thanks Chris

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Christopher Woods Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to receive same day service on one of my two previously Precision installed garage door openers. David and Harley quickly diagnosed the opener problem and were able to fix it on the spot. As a bonus, their friendly, professional work was covered by my Precision warranty.

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David Eilers Service Provided:
Garage Door Opener Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Kevin, was outstanding! He was courteous, professional, thorough and knowledgeable. He was patient in helping us review our options to replace our garage door opener. Once we decided, he got busy and worked hard to get the job completed, gave us a demo and answered our questions. Kevin was terrific. Give him a raise.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jimmy Schmidt is who came to my house today. He called before coming saying he needed to stop for gas and asked me if I'd like him to bring my coffee, which I thought was very thoughtful but not necessary. He explained everything that needed to be done for the door to operate properly. He did the repairs and soon I was on my way to work. Thanks for being so courteous. Next time I need repairs to the garage door I'll call you back.

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James Schmidt Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Geoffrey showed up early which I was very thankful for! He was very friendly and knowledgable. I was glad I could get an appointment so quickly.

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Geoffrey Grouse Service Provided:
Garage Door Repair

Technician: Geoffrey Grouse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice company to work with

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision Garage Door three times over the past 8 years. Each time I have run into an issue and reached out they are extremely quick to respond with the ability to set up an appointment to do an inspection and provide recommendations to resolve my problem. The most recent experiences were with Kevin and Geoff. I called Precision as my garage door was running rough and I wanted to get ahead of any issues. I had purchased a new opener from Precision 5.5 years ago and new springs/rollers 8 years ago respectively. I could have had an appointment same day of my call but I opted for next day based on my availability. Kevin was my assigned tech and he called in advance of the appointment with when he expected to arrive. It ended up working out that he was able to be early which worked for me as well. Kevin quickly diagnosed the issues my door was having and presented my options. Unfortunately my garage door opener was running hot as the spring and pulleys were starting to fail/fray and the tracks were a touch out of alignment. There was not a significant price difference between the bare minimum required to safely address my issues and a complete rebuild. I opted for the complete rebuild (everything but new door and tracks) as it now comes with a lifetime warranty - which I am optimistic will be honored as my wife and I never plan to drive into the door (only reason mentioned that it would not be). Kevin then worked diligently to do the work on the rebuild and it was done within 2-2.5 hours. The next day I did notice that the garage door was a bit louder than upon initial install. I called back in that Monday after the weekend and Geoff was sent out to evaluate. He made a slight adjustment to one of my tracks and made sure all screws were in securely. He also lubricated my hinges. This appeared to completely address the noise issue and I have not had one since. It feels like Precision may be more on the expensive side - but there is definitely value to professionalism, responsiveness, integrity, and the lifetime warranty. As long as the lifetime warranty commitment stands true, I am grateful to have peace of mind that will never had a garage door related expense again (other than if I ever have to replace the actual door).

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Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jimmy was super as were the previous service staff. You don’t expect to get such good service and friendly people. You are definitely doing something right. Great job Jimmy.

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James Schmidt Service Provided:
Garage Door Opener Repair

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Would highly recommend! Great service from the first phone call to the quick appointment availability times, to our very knowledgeable, pleasant, and efficient technician, Geoffrey Grouse. The problem was very quickly evaluated, we were given clear and concise options and costs for the needed repairs and they were able to be completed on the spot. Very happy with the service and would definitely recommend to others and would be a repeat customer!

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Geoffrey Grouse Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Geoffrey Grouse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Eilers and his fellow team member were very courteous and professional in getting my garage doors back in good working order for many years to come. They made me aware of potential problems that will surface when parts break down.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Geoff was courteous and explained all options but as we are planning to move we’re not interested in anything but making doors operable whoch he did. Thank you

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Geoffrey Grouse Service Provided:
Garage Door Opener Repair

Technician: Geoffrey Grouse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

POWER FAILURE SUT DOWN MY GARAGE SYSTEM. YOUR TECH DID A GREAT JOBIN GETTING THE GARAGE DOOR TO OPEN, DO THE REPAIRS AND HAVE EVERYTHING WORKING LIKE NEW. CALLED AT 4 ON MONDAY AND YOU WERE HEAR BY 10 ON TUESDAY. GREAT RESPONSE TIME

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Geoffrey Grouse Service Provided:
Garage Door Opener Repair

Technician: Geoffrey Grouse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Geoffrey Grouse was my Technician. He was excellent. Explained all phases of the work that needed to do to get the job done. He Explained each step that he was going to do & the options I had to chose from. Geoffrey was courteous, timely, friendly & most of all professional. He is truly a professional. Precision should feel proud to have a dedicated young man to represent your company. Sincerely Steven Schmidt

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Geoffrey Grouse Service Provided:
Garage Door Opener Install

Technician: Geoffrey Grouse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I saw Precision’s add online. I made my appointment easily online. The technician “Seth” was extremely curious. He called me from the stop before me. He arrived in the time slot that was set up. Seth explained everything to me with all my options. I was very pleased with his work and the way he explained everything to me . Thank you.

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Seth Boyers Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Seth Boyers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

History of service with Precision for this address. Issues were defined and remedied within 3 to 4 hour period. Technicians David and Harley were knowledgeable, efficient and not overbearing.

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great and friendly service! Garage door looks amazing!

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Keon Tillman Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Keon Tillman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. The technician was very professional and did a great job explaining what he would do. He did not try to pressure me in any way. I am grateful that you could send someone on the very day that I called.

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Geoffrey Grouse Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technician: Geoffrey Grouse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Most wonderful professional company and technician to deal with. Couldn't be happier

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Justin Napierala Service Provided:
Garage Door Repair

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was very helpful. He explained everything to me and all my options. He answered all my questions and since I was on my own to make a decision, he even asked if there was anyone I wanted to reach out to in order to help me decide. I thought this was very thoughtful and nice of him because he saw that I was having trouble making a decision. This is my second time using Precision Door and I am completely satisfied. Thank you.

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Christopher Woods Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called this morning reporting an issue with my garage door. I was given an appointment for three hours later. I was called by the technician, David, 30 minutes before his arrival. He sent me a text message with his picture and a description of him and his personal Likes and dislikes. He and another gentleman came and evaluated. The issues with the garage doors gave us a quote for repairing them. They repaired the doors check them showed us how to program everything and program the openers inside the cars and programmed our phones to operate the garage doors. I would definitely Highly recommend this company! Very professional and reasonable

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David Eilers Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional

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Christopher Woods Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installation was done professionally with excellent customer service!

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Christopher Woods Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This experience was everything the timing was perfect as in strapped for time Mr Grouse was very courteous, professional his explanation of this job was clear as my concerns were met i am very satisfied even from making the appointment

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Geoffrey Grouse Service Provided:
Garage Door Opener Install

Technician: Geoffrey Grouse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

10 gold stars to Chris. On time Phone alert Offered to get coffee for me Very kind courteous

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Christopher Woods Service Provided:
Garage Door Opener Install

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Justin's professional. He contacted me prior to his visit. He indicated that he had to make a stop prior to his visit and offered to bring me something. He was very thoughtful. Upon his arrival he asked me what were my trouble areas with the garage door. Then he indicated what he would make his assessment and get back to me. Upon his review, my concerns were addressed.

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Justin Napierala Service Provided:
Garage Door Opener Repair

Technician: Justin Napierala
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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
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98 Caldwell Dr
Cincinnati, OH 45216
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