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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 128 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision Door Service happened in an emergency situation early on a Saturday afternoon. From the moment I called Amanda I knew that I was in good hands. She was kind, caring and totally professional. She took down all of my information and reassured me that someone would be out to my house in a couple of hours. To my surprise, Justin Begley soon was calling me to say that he would be over within the hour, and he was. What can I say about Justin? Everything good. He was extremely knowledgeable while explaining our problem and then he offered various solutions that allowed me to make a good and proper decision for a situation that I had not experienced before. Justin was both kind and respectful while always maintaining a strong sense of professionalism. When I made a decision on the type of repair I wanted, I was once again pleasantly surprised when he said that he had all the necessary parts to do the repairs (we decided to do both doors though only one was broken) and that he could fix both of the doors right then and there. He did great work in way less time than I anticipated. Afterwards, Justin showed me the work that was done and explained all of what I needed to do in the future to maintain the effectiveness of the work he had just completed. All-in-all, my experience with Precision Door Service was top shelf. These truly are good people who do great work!!!
Len Matuszek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will was wonderful! Very professional and we greatly appreciated the service provided. Will definitely use again and will refer anyone needing service to Precision
Dara Burgin
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin did an excellent job. He was on time, very professional, and did great work. I would recommend him again.
Ray Nally
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Consistent quality service.
mark barnett
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryce and Will were awesome, great work and so friendly. Good young guys and thorough.
Dan Cantrell
A Response from: Precision Cincinnati Team

Thanks for taking a moment to leave us a review Dan

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had two doors and openers installed. Bryce showed up 1/2 hour early and went straight to work. He was surprised to find he would be short handed for more than 1/2 a day, but was able to keep the project on schedule and myself informed of his progress. Great job! Help finally arrived and they knocked the job out and cleaned up all debris, actually left the garage a little cleaner than when they began. Took 10 hours total. Superior service.
Robert Smith
A Response from: Precision Cincinnati Team

Thanks for the 5 stars Robert!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We initially called due to an issue on Saturday afternoon vs normal weekday business hours. My husband googled repair options and was pleased with previous reviews so he called. Gratefully, someone answered the phone and we were scheduled for the immediate Monday following the call. What a relief because our cars were trapped in the garage! Justin Begley and Bryce were on time, professional, knowledgable, and efficient. They fixed the problem and gave us additional options for maintenance/replacement should we want in the future and there was no pressure to spend more than needed. Will def call upon them again on any future garage door decisions/needs.
Mike and Lynn Geyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, on time, knowledgeable.
Mike Keys
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision in the morning and by early afternoon Justin had my garage door repaired and working like new. I couldn't be more pleased with the prompt and excellent service.
Mark Eberhard
A Response from: Precision Cincinnati Team

We were happy to help Mark, call anytime. Thanks for the 5 stars!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was very professional. Fast service.
Roy Davies
A Response from: Precision Cincinnati Team

Thanks for the chance to serve you, Roy. We appreciate the 5 stars as well

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech. did a great job in a timely manner also did a on point inspection .I could have not ask for any thing else.great job, will tell friends and family who to call if I need garage door work done.
Roger Harris
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not working as well as before repair. Disappointed and now want to charge a service charge in addition to what I have already paid
Phylis Thiem
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently had Precision install a new garage door opener.The technician Ronnie Baker was a nice young man and very knowledgeable.I highly recommend Precision Garage Door for any of your installation or repair needs.
Jeff Miller
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech. was outstanding. Knew exactly what needed fixed and how to do it. I would recommend your company and your tech. to everyone.
Tom Foreback
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called to have service to open my garahe door when opener wouldn 't work. He was able to get in, reset the remote, install new key pad,and rollers.l
Mary Fichter
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been seeing a lot of the Precision trucks around town. Guys were really professional and very knowledgeable about the defects my current garage door had. As well as the process to correct it.
Darryl Smith
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could get it done today
Alice Mazion
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, efficient and pleasant service. The technician was informative, skilled and respectful of my property. Highly recommend.
Greg Snider
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Knowledgable, professional, excellent job.
Pat
A Response from: Precision Cincinnati Team

Thanks Pat!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we were pleased with the service. Kevin very professional & courteous
Barry Ahr
A Response from: Precision Cincinnati Team

Barry, thanks for letting us know how we did. Call anytime

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service received from Precision. The tech was a very pleasant and friendly guy, informative and helpful. A pleasure to talk with. The service was done quickly, quicker than I expected really. Obviously there was a cost but I given options at different price points that made it easier to make an informed decision. I would recommend this company especially if Rocco is the tech. He is an asset as he made me feel very comfortable, made the experience as painless as possible.
Melissa Edwards
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The appointment scheduler was very friendly and courteous and Kevin showed up during the 2 hour time frame promised. Kevin replaced all hardware and had the door operational again within less than I hour. Amazing job. Would recommend Precision to everyone.
William Wildman
A Response from: Precision Cincinnati Team

Thanks for the review William. Your door should run perfect for a really long time, but call if you ever need anything else!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I liked Kevin Villa The Tech that came to my home. He was fast and complete also very polite I will request him when I need anything done again. Mike Duffy
Mike Duffy
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, I received a call soon after requesting it through the website and then I was kept informed of status and timing for the service. Also, Kevin Villa did a great job, he was respectful of my time, explained all the options to me and fixed the issue very quickly. Great customer experience with Kevin!
Cristian Arrieta
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the prompt and excellent service . also the tech you sent was very friendly and professional. I will use your company again and refer you to friends and relatives.
Dennis Gentry
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did an outstanding job. I would highly recommend them.
Beverly Reese
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow, what a great job! Terry White and his crew did an amazing job. I couldn’t be happier! So professional and didn’t pressure me. Terry by far has been one of the easiest persons to work with. Thanks again
Diane Kreiner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for such quick service. Called around 11:00 to ask for assistance. Service man was here at 1:00. He made adjustment and was gone by 1:15. You are awesome.?
Bill Essen
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision on May 21, 2019 because my garage door would not open; the spring broke, etc. Mr. Ranier Salcedor arrived and reviewed my problem. He gave me three quotes; two were for repair costs and one was for a replacement door. Due to the age of the door, I elected to replace my door. Ray arrived at 8:15 AM the following morning and installed my new garage door. He did an outstanding job. Ray was very professional and very knowledgeable of garage doors!!!
Janet Woerner
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The result of the work is fine, but I walked away feeling scammed. I signed for a specific price, but they tried to charge me $30 more than I signed for, the eventually acted like it was a favor to remove $15 of it, and ended up paying more than I signed for. They also left with a gap in my garage door when closed. I had them come back and fix it, and they said the assumed it had always been like that. It took them all of 10 minutes to fix. If they had my interest in mind, they would have fixed it, or at least told me about it before they left. I didn't notice it until after they left. They didn't even show me that it worked before leaving, in my mind, because I would have seen that gap. Not happy at all with being charged too much in general, but they get you because you have to pay them $75 if you don't use them, for the service call. For what it's worth, I googled how much to pay for a professional spring installation, and it was $200-$300. I paid $404.
Steve Daniel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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