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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 512 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

I have seen Precision ads on TV in the mornings, so when my garage door broke on a Sunday, I reached out via chat on their website before 6am on Monday. I was able to chat with someone and schedule the appointment for Wednesday. Before the tech arrived, there was excellent, clear information provided and a text was sent with the tech's picture and bio. Very impressive! Once he arrived, he was extremely courteous and helpful in answering all of my questions. I was very happy with the service! Thank you.

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Brad Riley Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brad Riley
Review:

We were referred by my mother who had a great experience. David was super professional and accommodating! We are very happy with the end result! Highly recommend Precision Garage Door!!

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David Lenhardt Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Lenhardt
Review:

Great service, quick, professional and very easy to work with

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Jonathan Guffey
Review:

The best service you could ever ask for. Brad was polite and informative, and he solved not only one of my problems, but everything else that went along with it. It was beyond my expectations!!!! It was the best service I have gotten at my house and I have been here over 40yrs. Not only that they actually have a person who answers the phone and they let you know when they are coming. Thanks I am so happy

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Brad Riley Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Brad Riley
Review:

Job was done to perfection. From sales to installation I was kept well informed. Everyone was friendly. And very professional. I love the door. Makes my home look beautiful and I believe will help sale and increase my value

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Jonathan Guffey
Review:

We had a warranty on garage door springs. They fixed it in a timely matter and the rep was professional and friendly.

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David Lenhardt Service Provided:
Broken Garage Door Spring Repair

Technician: David Lenhardt
Review:

David Allen was fantastic in his work on our garage door. On the way to our house, he even offered to bring me a coffee or water, which was a small but very kind gesture. Over the course of 2 hours, he clearly communicated the challenges that our door was facing. He presented options for repair and pros/cons of each. Overall, I was impressed with the reminders, introductory text message featuring David on his way over, and overall service from Precision. Easy 5-star experience with David Allen.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Lead Technician : David Allen
Review:

David Eilers was our technician and he was very friendly, informative and professional. He asked if we had questions and answered them when we did. He made sure he gave us options and never pushed us to buy what was not needed. He also gave us an opportunity to show up earlier if we wanted to, since he had a cancellation. We are very pleased with the entire service we received. We would recommend your company and David if there is a need. Thank you for a job well done!

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David Eilers Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: David Eilers
Review:

David Eilers did a fantastic job. He clearly explained everything to me and walked me through the process of what was needed. I had a great customer experience! Eric Schene Cincinnati, Ohio

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: David Eilers
Review:

Brad explained everything he was going to do in detail. He was very courteous.

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Brad Riley Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brad Riley
Review:

My entire transaction was fantastic! From the first call, the appointment, and the completed work. David Eilers was very professional, informative, and efficient. I could not be happier with Precision Door Service. Highly recommend them. Thank you.

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David Eilers Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: David Eilers
Review:

Your service tech, Robert, was excellent. He explained everything to me respectfully, and I appreciated his expertise. Unfortunately, prices are expensive right now, and what I had hoped would be a simple fix is not. Although I am not able to afford what I need to have my garage door repaired at this time, I hope I will soon.

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Robert Bongiorno Service Provided:
Garage Door Opener Repair

Technician: Robert Bongiorno
Review:

We called Precision Garage Door Service to come out and inspect our garage door. We knew it needed some work and after watching the advertisement on television we were impressed by the fact that they had everything on the truck to fix problems that were noticed. Your service person, David Lenhardt was so polite, on time and inspected everything. I told him about the concerns we noticed and he was ready to get to work and let me know how he could help. He gave me 4 options to choose from in fixing our problems. I called my husband and he talked with him and we got all the repairs that were needed. David got to work and it was completed in a timely manner. I cannot thank you enough for everything that was done. Also when I called to set up the appointment your staff was so nice setting up the appointment quickly. I will recommend your company to anyone. Again thanks to David Lenhardt and Precision Garage Door for a job well done.

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David Lenhardt Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Lenhardt
Review:

David was very professional did a great job

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Eilers
Review:

We had our non-electric detached 2-car garage built in 2005. Over the years the very heavy door has been getting harder to open. I'm a tiny person and opening the door was wearing me down to the point that I kept my car outside rather than try to open it. I thought the answer was a solar-powered garage door opener... but boy, was I wrong! David came to my rescue. He called before he came out, and when he was nearby. He looked everything over thoroughly for about half an hour, running through all kinds of checks and balances. All it needed was some new springs and rollers! After I chose one of the two estimates he gave me, he actually started and completed the work right then and there! Very nice and professional, and even gave me a discount. Lifetime guarantee on the parts. He oiled the squeaks out of the lock and rigged up a strap that I can use to close the garage door when it opens so high it gets away from me. Now the door opens effortlessly! I can now open it with one hand! Unbelievable!

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David Eilers Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Eilers
Review:

I moved to Loveland, Ohio from Columbus about a year ago. In Columbus we always had Precision come and deal with our garage door issues and we were very pleased with the service. I was happy when I realized there was service here in Loveland. The old garage door was not responding reliably. And was not able to be fixed. Rob was very courteous, answered all my questions in a clear and patient way. He gave me instructions about how the remotes and keypads worked. I was very pleased with the quick and professional work. And would highly recommend your company.

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

I was very pleased today with the service provided by David Eilers. He was on time, polite, professional and explained what needed to be done very well. I will definitely use your company again if I should need service.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

Precision promptly responded to our call for help. The technician completed a thorough evaluation of our situation and discussed options with us on how to resolve our problem. He was courteous, prompt and thorough. After he left he followed up with us to ensure we were satisfied with his service and to see if we had any additional questions. Thank you Precision for excellent customer service!

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Robert Bongiorno Service Provided:
Garage Door Opener Repair

Technician: Robert Bongiorno
Review:

The experience went well. We are happy with the quality of the parts and the employees that we worked with. David Eilers was fantastic!

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David Eilers Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: David Eilers
Review:

I am very pleased with Precision Door Service of Cincinnati. The appointment and service on my door was completed on the same day. The technician, Robert, was polite, professional, and very patient with me, answering all questions and concerns. He showed me where the problem(s) with garage door were, the options available allowing me to choose without any “sales” pressure. Robert then completed the job in a timely manner, leaving the garage area clean.

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

David was very courteous and knowledgeable about garage doors. He thoroughly inspected ours (2) and pointed out all of his concerns about our door openers and problems. He explained everything and answered all of our questions. We love our new belt drive openers and would definitely recommend your company.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Lead Technician : David Allen
Review:

I called several places but Precision Door has a local owner. They offered no service charge if the repair work was completed. David checked our door and explained that it wasn’t safe to try a fix on it that would cost us about 1/2 of a replacement. We got the door we wanted and a new opener installed in less than a week. Jonathon and Tyler were great. My floor isn’t level but they used a bigger seal to close the gap. Super polite, professional company. Every time someone came to the house they called before they left and offered to pick up s coffee or other drink for me. A thoughtful gesture from a company that gives you personal attention. Thanks for a great experience

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Jonathan Guffey
Review:

David Allen arrived and promptly explained the process of inspecting my garage door and all of its components. He was knowledgeable about my old door, the issues and needs to repair the problem. David worked quickly and my door is working better than it has in years. I appreciate David’s knowledge and positive attitude!

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Lead Technician : David Allen
Review:

We loved everything about this business. Lucked out and got it installed the same day they came out to show us what they had. They had a cancellation on the same door and color we had picked out and it was the only one they had on hand. Did a beautiful job of installation and everyone involved could not have been nicer. They made our day!!!! We could not love it more. Recomend this company very highly.

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Jonathan Guffey
Review:

While the tech seemed to be knowledgeable he was a salesman. I requested a repairman and was dissatisfied with his approach. When he quoted me three options the least at $560 I knew I was in trouble. I can buy a while NEW system at Lowe's for $179. He even pulled the circuit board from the motor, and without testing any diodes explained this may be part of the problem. I am familiar with these boards and know they can die but I assure this was not the case. It was evident my door problem was in the trolley. The years are stripped and grind when you go to open the door. I will not use your services in the future.

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David Lenhardt Service Provided:
Garage Door Repair

Technician: David Lenhardt
Review:

Young man that came was very nice. Was working hard the whole time he was here. He explained how to use the door and the remote. Left the place neat when work was done. Love being able to stay in my car. Not having to get out to lift door.

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Jonathan Guffey Service Provided:
Install Garage Doors

Installer: Jonathan Guffey
Review:

Service was scheduled extremely quickly for a totally non-functional garage door. One spring had come loose from a fractured support while the other spring had a major strain starting to form in it. The actual reason for the call was due to a faulty ball-bearing roller that had come loose in its support and was not allowing the garage door to function at all. Robert was AMAZING! For a small amount more than fixing the existing system he installed a brand-new torsion (single-spring) system in no time. The garage door has never functioned so flawlessly or quietly in all the time we've lived here. You can tell a noticeable difference in the ease the opener has lifting a fully insulated steel door; Robert also demonstrated the benefit of the new torsion system was releasing the door from the opener and lifting it with ONE finger! I would highly recommend Precision Overhead Garage Door Service any day! Robert was excellent from start to finish. He explained the repairs absolutely necessary to make the garage door operable and safe while not being pushy about the (practically minimal) upsell to the torsion system.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Brad was our technician. He was very knowledgeable, courteous, professional, and helpful to us regarding our defective Lift Master garage door opener. We have no qualms about his ability to do what was needed for the repair/replacement of our unit. However, unfortunately, the price he quoted to us to replace the single car garage door opener was outrageously expensive. We contacted another vendor, who gave us a price that was half what Precision quoted for us. Very disappointing. That explains the low rating we gave above for Precision.

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Brad Riley Service Provided:
Garage Door Opener Install

Technician: Brad Riley
Review:

Great job. David Lenhardt explained everything and did exactly what he said it would take to complete the job. I appreciate his promptness and kindness and his ability to correct the problem in a timely fashion.I believe the BBB rating was correct.

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David Lenhardt Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Lenhardt
Review:

Thanks a bunch , David was very professional and very informative with the work he did on our garage. This home we just purchased last year and our first major repair, we will definitely use your services again great experience..

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David Eilers Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Eilers
Next Page
Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216