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about Precision Garage Door in:
Hamilton County, OH
Precision Garage Door of Cincinnatihas received 854 reviews, averaging 4.89 Stars:
Montgomery, OH
Montgomery, OH
The tech John came out for what I thought would be a simple repair. My door and parts are about 3 years old. Instead, he presented me with 3 options ranging in cost from $1,050 to $3,600 (for replacing all parts). THIS IS A THREE YEAR OLD DOOR/PARTS. I paid a $145 service fee so that he could come out and try to extort me for thousands.
- Susan Dennis
Groesbeck, OH
I contacted this company to repair one of my openers. The technician was not able to reset my limit switch, but offered to sell me a new opener. That cost me $150.00 for that visit that resolved nothing. Afterwards I contacted PDQ to make necessary repairs. The PDQ technician showed up and approximately 15 minutes later the opener was functioning properly and he lubricated the rollers, hinges and spring, which this company did not do during the inspection of a door that was only 9 years old. He then showed me how to reset the limit switch for future reference if any 3 of the door openers malfunctioned. The opener did not need replaced but simply the electronic limit needed to be reset, which is a simple procedure handled through the back panel of the opener. Lesson learned? If the company didn't sell the opener don't expect them to service it, but want to replace it with their opener brand costing the customer exceedingly more than necessary.
- Kenneth Bailey
Delhi, OH
I had a great experience with Precision Garage! They repaired my garage opener camera quickly and efficiently. Justin was professional, arrived on time, and explained everything clearly. The opener works like new again. I highly recommend their services to anyone needing garage.
- Arielle Betts
Forestville, OH
We went with Precision because of the BBB, and I've seen them around. The tech was very professional and explained what was failing. Did an excellent job and the door was much smoother.
- David Faig
Service Provided:
Product:
Technician: Justin Napierala
Loveland, OH
Prompt appointment and nice service
- Stephen Haubrock
Northgate, OH
I contacted Precision because my garage door stopped working. There was an oil odor coming from the garage door motor. David was very patient and clear explaining what was the cause of the issue and what would need to happen to correct the problem. David was really good and fast in completing the work involved. I would highly recommend David/Precision for the work done on my door. Thank you, Jeldean huff
- Jeldean Huff
Anderson Township, OH
I love this company. They work me in quickly, are always on time, polite, courteous and do great work. I love that they call ahead of time for a heads up, and they send a picture with a personal description of the technician - really nice touch!
- Jennifer Lam
Bridgetown North, OH
(Broken garage door spring replacement and garage door opener installation) Excellent Service! The operation of our 16x7 garage door had recently been very erratic, so my wife looked at online reviews and we decided to go with Precision Garage Door Service. The service van showed up on time, and the technician, David Eilers introduced himself and proceeded to ask questions and checked the various components which quickly narrowed down the problems. David had the necessary parts in his van and so he commenced to getting the job done. A short time later, he had completed the necessary fixes, explained what he had done, and demonstrated the operation of the garage door, which now worked perfectly (and quietly!). David was very honest, thorough and efficient, and we would highly recommend Precision Garage Door Service!
- BP and Teresa Taylor
Northgate, OH
The Tech, David Allen was very courteous and kept us informed of his arrival time. He explained everything in detail and gave us his best suggestion for correcting our issues. He cleaned up everthing once he had completed the job.
- JENNIFER FERRICK
North College Hill, OH
We were very impressed with the expertise and friendliness of our technician, Justin Napierala He was very diligent and thorough in explaining functions of newly installed garage door and answering our questions. Justin is a true asset to Precision Door Services.
- Mr. Brooks
Mount Healthy, OH
Excellent service
- Eva Wilson
Anderson Township, OH
Timely, courteous, knowledgeable and efficient. Fully diagnosed the situation, laid out clear options and then remedied the situation. Well done.
- Terry Mcfadden
Dry Run, OH
Super prompt next day service. Professional, knowledgeable and accommodating.
- Ralph DiSylvestro
Cleves, OH
I tried to call another company to come repair a broken spring. They were not able to make it out for 5 days. I remembered seeing a commercial for Precision and figured I would give them a call. They were able to come out the following morning. I was given an estimated time of arrival between 10 and 12. The technician Christopher called me at 9:00 to tell me he was finishing up his first job and would be heading my way. At 9:30 he called to say he was on his way after stopping for fuel. Christopher even offered to pick a coffee up for me. Upon arrival he took time to discuss not only the issue with the broken spring but overall function of the door, opener and second garage door as well. After our discussion I decided to address a few other maintenance items. The work was completed beyond my expectations. Christopher’s knowledge, attention to detail and customer service focused approach was second to none. It really was refreshing to have such a positive customer service experience. I would recommend Precision to anyone looking for garage door service.
- Tim O.
Montgomery, OH
We found Precision through a quick google search and Facebook recommendations and were blown away by their quick response and ability to stop by same day. Our tech did a full inspection of our garage doors, noted concerns and presented a number of recommendations to ensure we would operate effectively and safely after repairs. We loved how their approach was risk based and they never tried to sell us something we didn't need. The tech explained why certain things should be repaired or replaced for safety and presented 3 different options for us to choose from. All repairs and installation were completed right then and there and our problems completely resolved with one house call! We highly recommend the team at Precision for all of your garage door needs!!
- Christina
Dunlap, OH
The Precision Door representative, Justin Napierala, was professional, Knowledgeable, and respectful. His diagnosis revealed that the issue was much more than just a broken spring. He also provided price-friendly options to improve the overall efficiency of our garage door, which we accepted because they made sense. The one thing that impressed us most was the attention to detail and the passion for delivering a client experience that exceeded expectations, and that certainly was the case. They are our area door service provider, and we highly recommend you make them yours.
- Reginia Randle
Walnut Hills, OH
Was able to come out the next day to fix my garage door. Presented me with multiple options and explained them all and was able to get everything fixed and installed the same day.
- Kevin Connolly
Montgomery, OH
Great service.
- P.M.G
Product:
Forest Park, OH
David Eilers was my technician. He did a great job explaining everything to me. I had repairs done to the garage motor and springs. He also added a keypad and programed my car for me. David did an excellent job!
- Janel Chriss
Terrace Park, OH
Chris was great!
- May Levi
Covedale, OH
It was a pleasure to work with Chris today. He is very knowledgeable and respectful. You need more employees like him. 10 THUMBS UP!!!!
- Sonja Johnson
Montgomery, OH
Called Monday, Dan was out on Tuesday to look at the problem. He quickly let us know what the issues were, gave us options for levels of service and new parts. We were able to make an informed decision and the work was completed in a very timely manner that same day. I would highly recommend Precision for any garage door service!
- Scott Laffin
Mount Healthy, OH
Very timely and profession from the call answering, scheduling and repair! I would highly recommend to anyone.
- Justin Aichele
Product:
North Bend, OH
Justin was excellent. He was thorough and professional. He was also punctual and efficient.
- Makenzie Hoiney
Loveland, OH
Quick response and excellent service.
- Bob Favorite
Montgomery, OH
Chris arrived timely, 5 hours after I called for service! I chose the company based on reviews and it worked out well. Chris was thorough and professional with all: assessment, explanations, and repair. I recommend and will call the business next time I need service.
- Yvette
Mariemont, OH
Jonathan was friendly, kind and thorough. He gave us a quote and made repairs during the same visit, and did a great job explaining the new parts and procedures. Highly recommend Precision and Jonathan!
- John Cox
Groesbeck, OH
Justin came early which was great! He did a great job explaining our garage door opener replacement options. He did an excellent and quick job of replacing our opener. Afterwards, he walked us through making sure everything worked including programming our keypad and programming the opener button inside my car.
- Keith Wedinger
Service Provided:
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Technician: Justin Napierala
Montgomery, OH
Jonathan is n excellent installer.
- Steve Kishimoto
Product:
Technician: Jonathan Guffey
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
My technician was Christopher Woods. My garage door was stuck and I could not close it even manually. Chris got it working and gave me several options of what will improve the door going forward. He is knowledgeable and able to communicate the problem to me in terms I can understand. Christopher is professional, efficient and I look forward to working with him in the future.
- Denita Singel