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about Precision Garage Door in:
Hamilton County, OH
Precision Garage Door of Cincinnatihas received 1007 reviews, averaging 4.88 Stars:
Harrison, OH
Covedale, OH
Only issue was a broken safety sensor, the technician told me that wasn’t the problem and that I needed a whole new opener motor (mine is only 2 years old) and then quoted me $1800 for the cheapest option! Ordered a replacement sensor on Amazon after this for $18, switched it out and door works fine now; I would not recommend this company, tried to upsell for something I didn’t need and didn’t fix the actual problem. If he had done any work, such as replacing the sensor, I wouldn’t have had to pay the $149 service fee but since he did nothing, I was charged this.
- Michele Jacob
White Oak, OH
Excellent service Anthony was very nice and did a great job
- Jerry Stortz
White Oak, OH
David did a great job! He was on time in the early part of the window Service was fast and efficient and he did a great job explaining all of my options! Will definitely recommend.
- Brett Kies
Groesbeck, OH
Garage door was acting up it wouldn't open. Service guy came very nice very clean and of course the garage door worked fine LOL
- debbie swango
Covedale, OH
David did an excellent job of installing a new garage door opener for me. He even fixed a couple of issues I had with the old door. He installed new weather stripping at the bottom, moved the manual lock to the other side where it was more accessible, and made sure the door closed all the way which it wasn't doing before. My only surprise (shock) was the cost. Much more expensive than I was expecting.
- David Burger
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Technician: David Eilers
Mount Healthy, OH
Jonathan was above and beyond professional and courteous! He arrived at our home in a timely manner and explained what the problem was with our garage doors and fixed the problem! We could not be more pleased with Jonathan's work. Please give Jonathan our sincere thank you. We absolutely will highly recommend Jonathan and Precision Door Service to our family and friends.
- Linda Ringer
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Technician: Jonathan Guffey
Monfort Heights, OH
The tech was great, he did a fantastic job.
- Joshua Cope
Cleves, OH
Today’s service was excellent. Chris was very professional and did a great job.
- Jim Malott
Loveland, OH
Appreciate the quick response to my problem. Also, appreciate their method of explaining how they would proceed with the repairs and the step by step process. Anthony was fantastic. Even though today was an unexpected expense we are at peace knowing the job was done correctly and all future work will be covered by the warranty. Thank you Anthony and thank you Precision Door.
- Jeff Wise
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Bridgetown North, OH
I recently had a broken garage door spring and called for a repair, and I couldn't be happier with the service I received! Jonathan, the technician, was absolutely fantastic. From the moment he arrived, he was professional, courteous, and incredibly easy to talk to. He took the time to explain what needed to be done and answered all my questions with patience and clarity. Jonathan worked quickly and efficiently, completing the installation in no time at all. He ensured everything was in perfect working order and even tidied up afterward, which I really appreciated, though it wasn’t necessary. His expertise and friendly demeanor made the entire experience stress-free. I highly recommend this service and especially Jonathan to anyone needing garage door repairs. It's rare to find someone so professional and personable, and I truly appreciate the excellent job he did. Thank you, Jonathan, for making a potentially stressful situation smooth and easy!
- Geoff Dewey
Loveland, OH
My service today was solid. From the time Anthony G. arrived until he left, he was very polite, explained the process well and was efficient in completing the work.
- Bruce Fuhrer
Blue Ash, OH
I have used them in the past. Always professional and on time. Never try to upsell me on parts that I don’t need. Highly recommend them.Bonus tech picture is sent with a small description of them .
- Patricia Schroeder
Walnut Hills, OH
Great service and everything was explained thoroughly
- Ed Azer
Harrison, OH
Wow, what a fantastic repair/installation job completed today by David @ Precision Garage Door Service. He was on time, professional & knowledgeable about my project needs. After his inspection of my garage door issue, he was extremely supportive & helpful in making sure I understood the problem. He then gave a thorough step by step explanation, of the options available to me, in order to make a decision that was best for my situation, including various costs & safety concerns. I highly recommend Precision Garage Door Service & will use them again in the future if needed. What a great company with great employees.
- Karl Robinson
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Technician: David Eilers
Mount Healthy, OH
Technician Justin was on time, polite, informative, and efficient. Justin explained his diagnosis and process in plain English, so that anyone could understand. He was quick to find the problems with my doors, and speedy in his repairs. Before Justin arrived, I had one door that was barely working, and another door that didn't work at all. When Justin left, both doors worked perfectly. I would recommend Justin and Precision to anyone. My highest rating.
- Lane Cohen
Bridgetown North, OH
I made the appointment online and your person was so nice. He called me to let me know when he was coming. Our issue was a broken coil as it has happened in the past. Also, when we tried to connect it, the garage would only go up about 4 feet. The technician advised that while the coil is indeed broken, they look at the motor, coil, and rollers to make sure everything is running correctly. I advised i called their competitor (AE Door) and the quoted approximately $450 to fix. That said, I realize they didn't look at it. When the technician completed his review, he gave me three options. First just fixing the coil (1,100); second, coil and rollers (1,600); and new motor (3,100), I asked why so expensive and was told the rollers had maybe one year so we went with the second option. It was very clear that the technician kept telling us all the bad things that will happen if we don't go with option 3. I asked if we went with option 2, would it be ok and he assured that we would be good as the current motor was fine. After about 45 minutes, he finished and said he wanted me to go out as i would push the button and he would look at it. I pushed the button and it seemed to be working then it stopped at the four foot mark. I was not happy as the technician looked at me and said "well you bought a manual garage." I said that isnt what i called you for. Then he did apologize and said he must have missed something on the motor and pointed his flashlight and said he saw something that looked worn on the motor. We were in the exact same position that we were before we started but with new coils and a rollers for as he said it "a manual garage door opener." I did advise had i known this i would not have had him do anything as i had told him that i had a family member that could install an all new garage. At this point, we were $1,600 in so had no choice but to get a whole new system. He apologized again and said would see if he can give me a coupon. My cost went from $3,100 to $3,050.
- Mel Rodriguez
Norwood, OH
Being recently widowed, I was so relieved to find your sticker on the garage door when something started beeping. Your technician Justin was prompt and expert and kind.
- Richard Thomas
Reading, OH
Precision Garage door (and install technician David E) was terrific. They fit me in the same day I called, did a comprehensive inspection of my system, identified a variety of items that needed to be repaired/replaced, and got it done that afternoon. The install was quick & professional my door is now working properly again. Well done.
- Ken Edelman
White Oak, OH
Christopher Woods was very polite with full knowledge of the different kinds of motors that your company offers. Completed in a timely manner and explained fully. I was very happy with Chris.
- Donna Sue Merrill
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Technician: Christopher Woods
White Oak, OH
Excellent work!
- Susan Thomas
Groesbeck, OH
Appreciated so much your quick response. The problem was solved by your efficient and courteous technician, Christopher Woods. I will certainly call you in the future if I need maintenance on my garage door. JoAnn Sanders
- JoAnn Sanders
Covedale, OH
Jonathan is honest, professional and efficient.
- Linda
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Technician: Jonathan Guffey
White Oak, OH
Justin provided excellent explanations of what was wrong with my garage door, places where I could see the damage, and options on how to fix it. He was extremely polite and helpful.
- Mary Anderson
Groesbeck, OH
Very professional and timely.
- Mark Torbeck
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White Oak, OH
We were very impressed by the professionalism and expertise that were demonstrated during this job. We completed an online inquiry, after a quick google search indicated rave reviews for Precision, and received service the same day. Chris, our assigned technician, called to make sure that the time frame chosen worked for us, let us know his estimated arrival, and sent us a bio with a picture so that we knew who to expect. He worked quickly and efficiently, making sure we understood all of our options and felt comfortable with the process. We went from having zero working garage doors to two working doors with updated systems and features within a matter of a few hours. Chris made sure to walk us through all the ins and outs of our new system before leaving and left his work space cleaner than when he arrived. We can’t recommend this company enough!
- Claire Flum
Norwood, OH
Anthony was awesome ! I would highly recommend him and your company. Thank you for your prompt service and meeting all my needs with this install . Sincerely, Tonya Byrd
- Tonya Byrd
Cleves, OH
My technician, David came to repair my garage door. He was professional, courteous, friendly and knowledgeable. He diagnosed the problem and made me aware of safety concerns. He gave me options on cost effective ways to resolve my garage door problems. I especially liked that my problem was fixed the same day. I highly recommend David Eilers.
- Helen Myers
Dry Run, OH
Anthony Gilbert did an excellent repair / parts were on the truck/ area was returned to normal where he worked . He was efficient and explained all my options Great repair
- Nick Grisak
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Deer Park, OH
Good service, friendly and fast.
- David Toombs
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Good service. Fast response. Technician was able to fix my garage door in about 1:30 hours
- Wilmer Rosado