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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 363 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Picked because of Overhead Door recognition factor. Had new springs put on by Brian. He was polite and knowledgeable, called before hand to let us know his arrival time and was spot on. His work ethic was great and was finished very quickly with explanation for what he needed to do and what parts needed replaced to do it correctly. Great guy and did not want to cut corners.

- Raymond Wind

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brian Payne
Review:

I chose Precision because the maintenance phone number was on a lable of my door opener installed before I bought the property. I Googled for reviews and was pleased. Still, one never knows if these reviews are true. Beginning with the bio introduction and photo of Will, the tech who was to keep the appointment, to the completion of the repair, I'm sorry I couldn't give 10 stars to my review. Courtesy, respect, knowledge, over and above performance is high on the list for this rating. If Will is a true representative, you have a quality company to be trusted. Don't ever lose him.

- Barbara Laughlin

Service Provided:

Garage Door Opener Repair


Review:

Highly recommend. Friendly, knowledgeable and reliable service.

- Greg K

Jake Huntress Service Provided:

Broken Garage Door Spring Repair


Management: Jake Huntress
Review:

Jake was great. Timely, clearly explained safety needs and our options for how to ensure our garage is operating effectively and safely. Fixed our issue quickly. I'll call him back when we're ready to make improvements.

- Maggie Kenner

Jake Huntress Service Provided:

Garage Door Repair


Management: Jake Huntress
Review:

Thank you. Very good work and professional.

- Bill West

David Allen Service Provided:

Garage Door Repair


Technician: David Allen
Review:

We have seen the TV advertisement in the past and promptly did a google search for your contact information. Thanks for quick response, knowledgeable customer service associate and the excellent skills and performance of your service technician. We were back in our garage within hours after the initial contact.

- Victor & Antoinette Elmer

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Called precision garage door because of your excellent rating on google and mostly great customer reviews. Brian Payne was the tech who did repairs to two garage doors. He was very nice and friendly and gave great customer service (even offered to bring me a cup of coffee)! He is knowledgeable about his work and did a great job. If I need any garage repair or replace in the future I will use Precision and request Brian Payne.

- Leann Daly

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
Review:

Serviceman Brian was thorough, professional, and detailed in explaining what he was doing. I observed the installation and was very impressed with the completeness of the installation of our garage door opener. I would recommend him to others with confidence.

- Frank Byndon

Brian Payne Service Provided:

Garage Door Opener Install


Technician: Brian Payne
Review:

i'm not as happy as I was with previous two service calls . service request was to replace one broken roller hinge on left side of door . simple fix I thought . problem is your doors use different hinges so initial fix was to replace all hinges along that row includes two new rollers . your service tech said because rollers come as a set I had to replace all the rollers . shaft length ( way too long ) was not compatible with remaining existing hinges .one problem I have is why all the rollers had to be replaced ? is reason you charge me for the set so why not ? so new rollers longer shaft existing hinges door did not move as smoothly as I thought it should . your technician and I discussed and basically I had all hinges replaced all rollers replaced . one broken hinge $400 later . door is working smoothly so there is that . your technician very polite professional . however I felt he was more interested in pointing out how door opener rail in his opinion installed too high above door . pointing out how door sags . still not clear why I had to use your rollers in existing hinges when these were fine . maybe worth a call and you can explain it to me . I like you guys . you all installed a key lock for manual release for me at Friars Grn . previous owner lost key . and you installed a new garage door opener . works great so far. this review probably for internal consumption .

- Kevin Drake

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Brian was outstanding- provided update on when he would arrive, did excellent work, a pleasure to work with - highly recommend!

- Michael Hogue

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
Review:

Brent Stringfellow was prompt in responding to my call, assessing the situation, and preparing an estimate. Will Izera showed up, on time, and went above and beyond my expectations in installing my new door. My wife and I are very pleased with the work that was performed.

- Joseph Middleton

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Our technician, Brian Payne, provided outstanding service. He arrived on time, completed a thorough diagnostic evaluation of our two garage doors, and provided four recommendations for our consideration. A second technician, David Allen, assisted Brian with repairing both garage doors, and installation of one new garage door opener. Both Brian and David are extremely competent, professional, and personable technicians, and are great representatives for your company. They were a pleasure to work with!

- Deb Evenson

Brian Payne Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Brian Payne
Review:

David was very professional and did a fantastic job, only took a couple hours and the site was cleaned up. I would highly recommend PDS.

- Donna Gaenge

David Allen Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: David Allen
Review:

David was fantastic! So helpful, made the entire process easy as can be! Will definitely use again and will recommend!

- Jen Weigel

David Allen Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: David Allen
Review:

The service technician throughly explained everything in terms I could understand since I don’t work on garage doors. Did everything professionally and cleaned up my garage cleaner than it was when he got here. Replaced everything and put up everything for two doors on under 6 hours. Very impressed with the work and love the new doors. Brent Stringfellow the technician did an amazing job and will recommend him to anyone I know in need of garage repairs.

- Kyle Brauning

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Review:

Brandon did a five star job doing our garage door repair. He was very professional in everything he did. I would recommend Brandon and Precision to anyone needing there garage repaired. Thank You Troy Wagner

- Troy Wagner

Service Provided:

Garage Door Opener Repair


Review:

The job was done on time and the work was excellent

- Sheryl Fitz

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

We chose you because of the 24 hour answering service. Brian was on time, courteous, and quick. Very happy at this point

- Martha Nash

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brian Payne
Review:

Brian Payne was our technician. He was courteous and very professional. Our problems were taken care of quickly and reasonably prices. Both doors repaired in less than two hours. We will use Brian again.

- Jackie Quay

Brian Payne Service Provided:

Garage Door Repair


Product:

Springs


Technician: Brian Payne
Review:

Extremely satisfied with the service! Brent gave us notification of his ETA numerous times on Monday which we very much appreciated, took the guess work out. On Tuesday, Will came to install the door and he also kept us informed of his ETA. We so appreciated both men and give Precision Door a kudos for their speedy delivery and installation of door. Wish other businesses were as organized and friendly as Precision Door. We would have loved to have put your sign in our front yard.

- Tony Brinkman

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Our tech Brent was very knowledgeable and helpful in going through all the options on our garage door opener installation. He ensured I had everything set up to my satisfaction on my app, etc before he left. Very professional and easy to deal with. Thoughtful too! Asked if I wanted him to pick me up some coffee on the way over! Above and beyond customer service expectations!

- Michelle Mattingly

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

For 40 years I have been a home contractor and I have never met or used such an efficient home contracting company. From my initial meeting with Dave and him calling me as he was routing to meet me at my job site, to have an opportunity to meet Jake at their company to see the operation and I was well received. Finally, Will was an extremely efficient installer of my garage door. I am extremely happy with the product and customer service that Precision Door has provided me. I would highly recommend them and give them 6 stars if I could!

- Clay Lamb

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Very friendly and thorough.

- Albert Theders

Service Provided:

Garage Door Repair


Review:

Brian was very professional and informative as to what was wrong with my garage door openers and offered me several options of repair. He did the work immediately and completely and I'm very grateful for his quick service.

- Marion Merten

Brian Payne Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Brian Payne
Review:

your company installed the original door opener when my dad was a lived. I continued using your company per my dad's comments. Your staff is very polite and knowledgeable as well as considerate.

- Dianna L Breitfelder

Service Provided:

Garage Door Opener Repair


Review:

Brandon did a great job and was extremely professional. He suggested several other changes to my existing door, all of which I chose to have him do. Quick, intelligent, and friendly. Well done.

- James Tipton

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

David was awesome! He handled things very professionally & explained everything to my wife who said he explained things so that she could clearly understand. He gave several options as well so that we could make the best decision based on our needs. He was courteous & knowledgeable about all aspects of the services that he could provide. The best part is is that they give veterans discount. They came highly recommended from 2 veteran friends. We will definitely pass on & recommend Precision Garage Door to our neighbors. Thanks again David! Jamie & Jenni Penlon

- James Penlon

David Allen Service Provided:

Garage Door Opener Install


Technician: David Allen
Review:

Brandon arrived on time and got right to work. He did a great job of explaining exactly what was wrong and what was needed to fix our garage door. He replaced the garage door opener and the springs. I’m pleased with his service as well as the products that I purchased. I’d definitely use Precision again if needed.

- Shontee Mack

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Review:

Happy with the service. Answered phone right away and got me scheduled. They helped me coordinate with technician since he was able to arrive early. Technician (Brandon) was knowledgeable, nice, and efficient and answered all questions. He fixed the broken spring, added new rollers, and new drums/cable all in same day as I called. Can't really comment on value of price because I had nothing to compare it to. I think it was about $800 all in (parts, labor, taxes etc) but overall I am happy.

- CC in Loveland

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Brian was professional and efficient. Did a great job and was clear about everything.

- Reed Shank

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216