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Garage Door Repair Reviews in Hamilton County, OH (Page 3)
Precision Garage Door of Cincinnatihas received 1544 reviews, averaging 4.87 Stars:
Cleves, OH
White Oak, OH
Geoffrey Grouse at Precision Garage Door is outstanding. My spring snapped and the rollers were shot — completely stuck. Geoffrey arrived the same day I called, diagnosed everything quickly, and walked me through exactly what needed to be fixed with zero sales pressure. He had all the parts on hand, knocked out the spring and roller replacement efficiently, and the door runs smoother and quieter than it has in years. Professional, knowledgeable, and genuinely respectful of your time and home. Geoffrey is an absolute credit to this company — highly recommend!
- Kevin Scherpenberg
Loveland, OH
David Eilers was punctual, knew his doors and completed the repairs in a timely fashion. It wasnt until I looked at the detailed receipt on my home computer I noticed the new rollers,10each at 24.95 totaling 249.50. I do not remember him asking if we wanted those and do not believe we needed them. Got my original invoice from AE door (2016) ;and the cost of the repairs today exceeded the total cost of the new door including installation. I am aware prices have gone up greatly in 10 years-however-due to the cost I would not contact your company again.
- Mike Gellman
Deer Park, OH
Quick response clear communication
- Daniel Kees
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Springdale, OH
The young man did a good job on the installation of my garage doors how he disconnected the light switch or he moved it and I haven't been able to find it to get the lights working again. Other than that, I'm very happy with the job he did, the doors look great and they are working fine.
- Ernie Phelps
Loveland, OH
Came home to find broken garage door spring. Called Precision and they had a tech out within a few hours. Tech inspected everything and quoted repairs. I authorized him to replace springs, bearings, cables, and drums. Chris got right to work and had everything replaced in about 90 min. Very happy with quick response and repairs. Everyone i delt with were very nice.
- David Alexander
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Mount Healthy, OH
Kevin did a great job servicing my disheveled garage door opener. Very skilled and knowledgeable about everything garage door related, did a full rebuild of my garage door with a new jack shaft opener, springs, rollers, cables, keypad and remotes quickly and efficiently as well as being friendly.
- Feri Raymond
Forest Park, OH
I had a belt drive garage door opener installed by chris. Chris was on time and was very courteous and professional. He listened to my concerns and answered my questions. He was very thorough and cleaned up afterwards. He tested everything and made sure I was satisfied before he left. I would recommend Chris to anyone.
- Rita Carmon
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Technician: Christopher Woods
Norwood, OH
Chris was very friendly and professional. This company clearly values customer service.
- Jason Cohen
Forestville, OH
Came out quickly and fixed the issue!
- Richard Falcone
Greenhills, OH
Precision Garage Door Company sent Geoffrey Grouse, a technician, to my home within an hour of my phone call. I had a very old opener that stopped working. Jeff explained what caused the problem and the recommended options and price points with no sales pressure. I had all the moving parts replaced, including the spring and a new belt driven closer. It is very quiet and much safer. I am completely satisfied with my experience dealing with Precision Door, Geoffrey Grouse, the technician, and I highly recommend them!
- Russell C.
Montgomery, OH
One of the springs for our garage door broke over the weekend. We had worked with another company in the past to install our system and replace springs but they were not open on the weekend so I called Precision. They came out on a Sunday to look at our broken spring and promptly found several thousand dollars worth of problems with our unit. Throughout the entire interaction with the service tech, I felt as if I was being sold things that I did not need. He proceeded to drop the prices several times in order to try to get my business even applying a discount to the price that didn't even apply to me. I told him that we would pass on all of these options. On Monday morning, I called the company that normally works on our garage door. They came out the next day and inspected our unit. They were quick to tell me that there is no need to replace our motor until it dies completely and that if we did need to replace it they could do so for a FRACTION of the price that Precision was quoting me. He replaced the springs and several other parts that showed wear. He greased and lubed everything. Our door has not worked as well at is does not for years. And, our regular company did everything for under $500! I felt like their technician was being honest and upfront with me. He never tried to sell me anything. I will certainly continue working with them in the future. I will not be calling Precision again and I strongly recommend against anyone else doing so either.
- Joe Christman
Hi Joe, we sincerely apologize—this isn’t the experience we want for our customers and we take your feedback seriously. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Sayler Park, OH
Great experience from start to finish. Jimmy was knowledgeable, professional, and easy to work with. He answered all questions and made the process seamless. Highly recommend and will use Precision Garage Door of Cincinnati again.
- Sara Utecht
Anderson Township, OH
Friendly. Hard working, Quiet, completed job in time he quoted. Explained everything to us. No surprises. Would highly recommend. Thankyou.
- Larry Weaver
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Technician: Geoffrey Grouse
Monfort Heights, OH
Harley was courteous and professional. He arrived exactly on time. He quickly assessed the problem and explained all repair options. All required parts were on hand, so the repair was properly completed. Overall, your company's focus on customer service was obvious and appreciated. Thanks.
- Christopher Moore
Anderson Township, OH
I scheduled a broken spring and cable repair on one of my garage doors. Chris arrived promptly a few hours later. He was extremely professional and did a complete evaluation of my door and all options for needed repairs. I was impressed with the quality work he completed. I highly recommend Precision Door.
- Tom McGoff
Reading, OH
I worked with Jimmy from Precision Overhead Garage Door and it was an excellent experience. Our garage door opener started acting up on Sunday and Jimmy was out by 9am Monday morning. The online booking process was simple and easy. Jimmy was very knowledgeable, courteous, and professional. He gave me excellent service and was able to knock out all of our service needs within a few hours.
- Patrick Sloane
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Technician: James Schmidt
Cleves, OH
Extremely nice and well mannered clean truck and organized love the respect he gave me
- Dean R Callon Sr
White Oak, OH
Scheduling an appointment was easy, available times to choose from. Our technician, Geoff Grouse was on time and very professional. He explained our issues in detail so that we could make the best choice for our situation. We highly recommend him.
- Nancy
Forest Park, OH
Great same day service. Geoffrey Grouse was professional and quick to fix my garage door. Highly recommend Precision Garage Door!
- Gerry Washginton
Harrison, OH
The technician was prompt and courteous. He explained everything, completed the work efficiently, and cleaned up after the job. And all of this on a Sunday evening!
- S Hollstegge
White Oak, OH
Kevin was amazing!
- Jordan Stevens
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Technician: Kevin O'Hara
Covedale, OH
Kevin did a great job for me and was very professional.
- Lisa Wieman
Loveland, OH
Don't use these guys, very disappointing experience. I needed 2 garage door openers replaced. The tech showed up and basically suggested just about everything needed to be replaced if I wanted everything to be safe, including springs that were replace 2 years ago. Pricing was extremely high, and the total bill was 2x most other companies. The company I hired was extremely honest, upfront and no gimmicky selling, including components that were in great condition yet Precision said I needed them replace to have a safe garage door.
- Todd Peets
Hello Todd, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Harrison, OH
Extremely polite and pleasant. Chris was very professional and down to earth describing things.
- Roger Wuestefeld
Cleves, OH
Came out the same day I called. Gave a detailed explanation of status of my current garage door opener and a complete breakdown of any repairs needed. The service technician was very helpful and knowledgeable. Would highly recommend Precision Door.
- Chris Bates
Mount Healthy, OH
Prompt, fair, expert service
- Barbara Duchemin
Silverton, OH
It was a real pleasure to meet technician Chris Daughtery. He was so friendly and able to spot the problem and fix it very quickly. The garage door is working great. I couldn't be happier! May thanks! Jewel Smith
- Jewel smith
Monfort Heights, OH
Goeff was great. he explained everything very well and gave all the options. Thank you Goeff
- Mischele Crow
Mount Healthy, OH
As always, Precision/Jeff arrived on time, analyzed my garage door issues quickly, did a thorough and efficient inspection, was friendly and polite. I would recommend Jeff anytime and every time. Good work.
- Lane Cohen
Precision Garage Door has always been very reliable and prompt to my service needs. Kevin did a great job walking me through my options for either repairing or replacing my Garage Door openers. My ultimate need was to have less noise when opening and closing our garage doors. He presented me pricing and had everything on had to complete the job.
- Scott H