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Kevin was terrific Very knowledgeable Very efficient

- Emily Moss

We tried a few numbers and yours was one that really answered and were able to show up the same day. Our garage door failed on Friday night, we called Saturday morning and where able to show up between 4 and 6. The young man, I am sorry I don't remember his name and called us at 2:30 and arrived by 3. He was exceeding friendly, smiling and full of energy. He worked gently on the door for two and half hours, friendly all the time. He explained everything for us and left information if we had any problems. He was one of the best helpers we have had.

- Richard Gaynor

In short: Well done Jonathan. From requesting a service call online, to the actual repair this was a good experience. Good communications via text messages and phone calls. Jonathan Guffey is a knowledgeable professional service tech. Conducted a complete assessment of the system. Identified the problem and proposed a number of repair options. Complete, efficient, and thorough. Addressed all our concerns. A reasonable price. An easy recommendation.

- D. Chadwick

The technician was excellant. I had a feeling was too high.

- S.K. Graham

Technician, Geoffrey Grouse, came out to assess broken/dysfunctional garage door. He was very professional, helpful, courteous, and knowledgeable, and provided excellent advice and assistance in helping me decide what path to take (repair or replace door, etc.)

- Glennard Ruedisueli

Thank you, precision replacement garage door. Scott was very helpful telling me how they was going to put the garagedoor up explain things like warranty of all parts have a lifetime warrant answering all my question with no hesitation. Very courteous and respectful.And he a very great guy that y'all have on your team. Thank you. Edgar Lewis

- Edgar Lewis

Good experience. Service Tech was knowledgeable and professional. Resolved problem quickly. Will recommend to friends.

- Mary Dornette

What a great experience! Kevin came out on Super Bowl Sunday , no less, and replaced my door opener and did maintenance on the door!! When the time comes to replace the doors I will definitely give him a call!

- Julie Bailey

Kevin was very polite and professional. I would recommend him to anyone who ask for garage door work.

- Richard Barker

Kevin O'Hara did great-everything perfect and fast. Thanks Cora Bollinger

- Cora Bollinger

David was extremely professional, polite, knowledgeable and friendly. He was very thorough explaining the quote, and more so after the installation. David did an excellent job installing the equipment and cleaned up the area. And he did all this in 20-30 degree environment.Thank you for your hard work, David!

- Tim Schuh

They did a great job. Technicians were good, friendly and knowledgeable.

- Peggy Torbeck

Kevin O'Hara was the service man who performed all the work. He was extremely polite and professional. Very clearly discussed the current condition of my garage door and other equipment. His final work was perfectly done and in a very timely manner. He is a great asset to Precision.

- Terry McCarthy

Geoffrey Grouse was very professional and very nice. Explained all my options to pick from. Was very quick in repairing the garage door. That tell me he knows what he is doing ! Thanks Geoffrey for taking care of our problem !

- Debbie Campbell

Even though BBB gave Precision an A+ rating, I was hesitant on calling them as the BBB address given was in Franklin, Ohio and I lived on the west side of Hamilton County. However, I saw Precision's advertisement on t.v. and gave them a call. From start to finish, I was very impressed. Chris and Chris were very prompt, professional, courteous, and respectful and gave me their analysis of my problem. They were also willing to look at another garage door on which I had concerns because it was older than the one that broke. They shared several prices with me and after my decision, they were able to replace all the moving parts, motors, and remotes on both doors in the same afternoon. The website was easy to use, and the people from my initial call to the very finish, gave me total confidence in Precision's skill set. After Chris and Chris completed the installation, they were great in explaining and demonstrating how the remotes, keypads, and everything worked. They allowed me to practice on both doors before they left, they answered all my questions, and they left both garages as clean as when they arrived. I was very impressed!

- Terry And Mike Hodges

James Schmidt was awesome and professional courteous and explained to me quickly easily what was needed to repair my garage. He listened and gave us the best option for my home. Thank you Jimmy!

- David Folkerth

Overall, a great experience from start to finish. They were quick to respond and figured out the issue right away. The technician, Justin, was very professional and did a great job walking us through the needed repairs and explaining what the issues were.

- Jonathan R.

Perfect service. Informative and excellent.

- Mary E Edwards

Service technician Harley was very courteous and professional. He explained clearly all the options available to fix the Garage door and the cost of each option. He did an excellent job in completing the work on time and cleaned the job site after work. I am very pleased with the work.

- Ram Mohan

My tech Kevin O’Hara was great. He was friendly, knowledgeable and patient. Would highly recommend your company to others! Thanks.

- Mike Dudley

Jonathon came out to give us a quote on replacing our garage doors. We are waiting for the additional quotes, but if we were only going off customer service, Jonathon would be the one! Very professional.

- Sara Frankel

I was familiar with Precision from the commercials. I can attest that my experience today proves Precision is as good as advertised. Jonathan reached out and kept in touch before our appointment time and showed up on time. He explained what the issue was and offered the different options I had to repair it. He is knowledgeable and friendly and I’m very satisfied with the service and cost. Thank you!

- Cynthia Givens

The technician, Jonathan, was very prompt, communicated clearly his arrival time, the issues with the garage door and the solution he proposed. He explained clearly what was done, as well as how to operate the new system, up to and including setting up the app on my phone and showing how to set up my husband's. Much appreciated the service on this terrible cold and snowy day.

- Radu Zidarescu

I will do a further review when our new door is installed but I do want to say how favorably we were impressed thus far with Chris Woods response to our problem. He got our seriously dented door back on track and operational enough until our replacement door (with insulation and a better motor) arrives and can be installed. Chris gave us a candid appraisal of the situation and the available alternatives...no high pressure.

- Richard Koopman

I can’t say enough great things about Justin and the service provided! He walked me through every step and answered any questions or concerns I had. I was able to book an appointment within a day of scheduling online which was quick and easy. I would recommend Precision Garage Door and Service to anyone looking for garage door repairs!

- Kari Zenni

Really happy with the customer service and outcome of our fixed garage door! Great communication before, during, and after the service. Jimmy was great!

- Kelsey P

quick response, efficient. clearly explained options - highly recommend . Geoff was perfect for the job.

- Joan Thomas

Kevin, my serviceman, was on time and courteous. He analyzed the problem and gave me a few options. He installed the option I chose and tested it, showing me what to expect. He worked steadily through very cold temps and finished in less than an hour. I knew about Precision because of past service several years ago. I am quite pleased with the final product.

- David Jacobs

Jonathon did a great job. Explained everything in detail and definitely takes pride in his work. Thank you for your prompt and professional service!

- Rick Diver

I had a broken spring so scheduled an appointment. Jimmy was prompt, friendly and knowledgeable. He pointed out some issues with my opener and that it was 20+ years old. I trusted him enough to have him replace the opener too. I was also impressed that his company send an email ahead of time with his picture and bio.This like a great way ensure their customers’ safety. I’m extremely satisfied.

- John Murray