Garage Door Repair in Reading, OH

Kevin Morrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling online was easy. Our service tech, Kevin O'Hara called in advance of his arrival and the company sent me a text message with a picture of Kevin and a brief bio. Nice touch. Kevin called me after he looked at the problem door, and talked thru three estimates (Good, Better, Best) he was able to prepare on-site. And to my surprise he said he was able to solve anyone of the three options right away. Wow! After I confer with my wife on the options, we will call back and get the systems fixed. Definitely recommend this company

Josh P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out very quick. Called after 5pm and they were at the home by 10am the next day. Fix was done quickly and above and beyond.Walked me through all options and helped me pick what was right for us at a good price. Would recommend.

Brendan Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Geoff was courteous, informative, and efficient in installing our garage door opener. Would highly recommend.

Todd Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was on time, professional and very efficient on repairing the door issue.

Bill Tolbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did an amazing job. He responded the same day we called. Inspected our garage and quickly laid out several options for our repair/replacement. Itemized those options so we could pick the one that best worked for us and our budget. He quickly finish all the install and repair work that day. Also our curious 3-year-old asked him several questions and he took the time to explain what he was doing and why. He did it in terms even a 3-year-old could understand.

Patrick Sloane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I worked with Jimmy from Precision Overhead Garage Door and it was an excellent experience. Our garage door opener started acting up on Sunday and Jimmy was out by 9am Monday morning. The online booking process was simple and easy. Jimmy was very knowledgeable, courteous, and professional. He gave me excellent service and was able to knock out all of our service needs within a few hours.

Marco Jondee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Harley did a great job!! I’ll surely recommend your business to anybody Marco Jondee

D. Chadwick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In short: Well done Jonathan. From requesting a service call online, to the actual repair this was a good experience. Good communications via text messages and phone calls. Jonathan Guffey is a knowledgeable professional service tech. Conducted a complete assessment of the system. Identified the problem and proposed a number of repair options. Complete, efficient, and thorough. Addressed all our concerns. A reasonable price. An easy recommendation.

Sara Frankel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathon came out to give us a quote on replacing our garage doors. We are waiting for the additional quotes, but if we were only going off customer service, Jonathon would be the one! Very professional.

Radu Zidarescu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Jonathan, was very prompt, communicated clearly his arrival time, the issues with the garage door and the solution he proposed. He explained clearly what was done, as well as how to operate the new system, up to and including setting up the app on my phone and showing how to set up my husband's. Much appreciated the service on this terrible cold and snowy day.

Daimon Wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great explaining the issues and solutions with options to address.

Ed Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What an excellent experience! From the initial phone call with Angel to the superior service with Jimmy, it could not have been better. It would be great if all companies service was this good. Our garage door was stuck with both cars inside. I called Precision at around 8pm Friday. Angel answered and promptly scheduled for a 10 to 12 service on Saturday. Jimmy called at 9:30 to report he was stopping for gas and then would be on his way. Knowing our cars were stuck, he asked if he could pick up coffee or anything (that is the first time I received an offer like that!) When he arrived, he explained everything thoroughly, gave us several options, and completed the repairs in less than an hour. Courteousness and professionalism of the highest level!!!

Priscilla Neill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the work that was done. Christopher was my tech and he was courteous, knowledgeable, and informative. He was on time and attended to the issue promptly. He was delightful to work with. My only reason for not giving a 5 star rating, was that when I made the reservation I was unable to receive any idea what the work might cost. I needed the large battery in the garage door opener replaced and it was not listed in their computer. It was not until the battery was being installed that I found out how much the work would cost. Luckily, it was very reasonable. But that information needed to be in the computer

Kevin Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This experience was everything the timing was perfect as in strapped for time Mr Grouse was very courteous, professional his explanation of this job was clear as my concerns were met i am very satisfied even from making the appointment

Mark Blaha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke this afternoon. Called Precision and they had a technician at my house in about 1.5 hours. My technician, Kevin O'Hara called me before he arrived, he told me he had to stop for gas on the way and even asked me if he could pick me up something while he was at the gas station! Who does that today!? No one.. he was great, repaired my broken door, and provided a fair estimate to do some additional maintenance on that door, and my second garage door. Great experience, rare experience these days!

Michael Kingsolver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was fantastic to work with and did a great job! He was a clear communicator and answered all of my questions. He helped me understand what he was doing, how it made the garage door function, and why he made the recommendations that he did. After choosing a solution he did a great job on the installation and even went above and beyond to be aware of my sons nap schedule

Ray Hitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely pleased with how Jimmy Schmidt explained the entire issues with and concerns with the Garage Door. Jimmy was Very professional and explained all options for the entire door and moving parts and all that was under Warranty. Jimmy did an exceptional Job . Companies need more like him. Dependable and Professional. Thank You for Everything Ray Hitz

Elise Rubinstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Jeff for your quick and efficient service!

Liza & Kevin Bolta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was wonderful. Very professional & took the time to explain everything.

Michael Henrickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service technician: Christopher Woods. Timely arrival, clear and concise explanation of service options, and swift completion of stated work characterized this visit. I purchased multiple products (including springs, rollers, cables, and garage door opener) to repair an erratically functioning door opener. The total cost was far in excess of what I anticipated. However, this was an investment in a functional system under warranty.

Douglas Vollette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our first time using Precision. What a great experience! Easy appointment setting for a next day visit and confirmation every step of the way. Jonathan is a professional who takes pride in being thorough and doing it right. He did his evaluation of our door repair needs and provided “Good, Better, Best” options to allow flexibility. He got to work and didn’t quit until the job was finished (despite the blazing hot temps). Precision is truly focused on customer service which is awesome to these days.

DT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was courteous and respectful. He went through the entire process of what was wrong and what needed to be done. Safety was a top priority of his. After installation, he explained what he did. Justin did a great job.

ANTHONY WOODSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding customer service and education throughout the repair process.

Mindy Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was fantastic! Even called and asked if I wanted a coffee before he came. So knowledgeable. Did not push me into thinking I needed me than what I needed. I had everything but the garage door replaced. So incredibly please with the results. I would highly recommend Precision Door to anyone.

Ken Edelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage door (and install technician David E) was terrific. They fit me in the same day I called, did a comprehensive inspection of my system, identified a variety of items that needed to be repaired/replaced, and got it done that afternoon. The install was quick & professional my door is now working properly again. Well done.

Michael DeVita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony is a great guy. He's really thorough in his explanations and why certain parts need replacement and how general wear and tear on garage doors and the mechanics behind them. Would be glad to use him again.

Tehran Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was awesome. Walked my through every step of the repair and even gave me several tiered quotes depending on the level of replacement I wanted done. I'll definitely come back when its time to swap out this old door.

Sarah Hyatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company representative was courteous and professional. I really appreciated that he sent a picture and called ahead so I knew who to expect and when. He did not perform a “high pressure” sales scenario. He thoughtfully explained the issues and provided several options. He was patient with questions and responded appropriately and thoroughly. I highly recommend Precision.

Jim Heisel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had issues with my existing garage door springs and openers. On the same day that I called Precision for services, they were able to come out and address all my needs. And the process exceeded expectations: David Eilers was transparent about his arrival time, thorough in outlining different options to address my issues, extremely competent in his work, and professional in every interaction with my wife and I. I would recommend them to all my family and friends.

Donald Phelps

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was very polite and explaining all the problems that we had. He went over them more than once so that we totally understood. We would definitely call precision again if needed and highly recommend the company. Our Neighbor recommended your company to us.