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about Precision Garage Door in:
Mount Healthy, OH
Precision Garage Door of Cincinnatihas received 41 reviews, averaging 4.73 Stars:
Mount Healthy, OH
Mount Healthy, OH
Service was great. Justin (the service tech) was very good explaining all options and cost.
- Sherrie Ott
Product:
Technician: Justin Napierala
Mount Healthy, OH
Best Customer Service EVER! My service time was a two-hour window. Most don't call even when they are over the time limit...but Jonathan Guffey called and let me know he was still on the previous call and kept me informed as to when he could be expected. He and Ben explained everything along the way and were very precise about what needed to be done. I would recommend Precision to all I know with garage door problems. Thank you!
- Donita Smith
Mount Healthy, OH
David and David were very respectful and punctual.
- Mary Helmheckel
Mount Healthy, OH
Excellent service
- Eva Wilson
Mount Healthy, OH
Very timely and profession from the call answering, scheduling and repair! I would highly recommend to anyone.
- Justin Aichele
Product:
Mount Healthy, OH
Jonathan appeared on time with a clean and professional attire and service van. The personal picture in the text is a nice touch as it is beneficial to validate who's comig to the door and that they are legitimate. He was polite, knowledgeable, and explained the service I needed and provided me with a quote. All work was completed expeditiously and he cleaned up afterwards. I was very satisfied with the whole experience.
- Fred Naeve
Mount Healthy, OH
Chris was able to identify our problem and fixed our issues .New garage door opener installed along with cables, wires, and springs. He did a great job!
- Barb Pratt
Mount Healthy, OH
Our 20+ year old opener gave up on a Sunday morning. Precision has a real person to answer the phone (not an automated voice system). She was knowledgeable about the business and how they could help us. A technician was scheduled for the next day. Justin gave a thorough inspection of the whole garage door system. Before starting the replacement, he went over his inspection results and made sure I understood the options. It was amazing to watch how efficiently he went about assembling / installing the new opener. In addition to his workmanship, he was personable and friendly. All in all this was a five star experience.
- Robert Nebuda
Mount Healthy, OH
While the technician explained the situation, I found the overall experience was very expense with the options given to me. On top of everything, the service charge which was $175, which was never disclosed with any of my conversations with anyone within this company. I would not recommend this company. I was expecting more from this company.
- Rich B.
Mount Healthy, OH
He did an amazing job he explained everything check the whole thing over and told me what needed to be done I would have like to get a new garage door but not at this time very courteous very friendly work quickly and very respectful he did a great job I am very pleased
- Patti Nelson
Product:
Mount Healthy, OH
The work performed by David and Brian was of the highest quality. Both technicians were very personable and had a great knowledge of garage doors and an honest evaluation of what needed to be accomplished. I am truly pleased with the professional repair at a reasonable price, I would certainly recommend Precision Overhead to my friends and family. Thanks guys.
- Ralph Sweat
Mount Healthy, OH
Technician knew product very well, friendly, answered all my questions. John W. Lewis
- John Lewis
Mount Healthy, OH
When I called Precision Door Service this morning, the person who answered the phone was very courteous. She promised that someone would arrive between two and four today. Before two I received a call stating that someone would arrive early- around 1:45. When David Allen arrived at that time, I explained our problem with the garage door. He took time to examine it and showed me the areas that needed repair. After my husband and I talked, we chose the repair option that suited our needs. At that point, David began the repair work which he addressed quietly and efficiently. Once the work was complete, he contacted me and showed me the improved parts that will make our garage door work so much better! Truly, the door is amazing now! It opens and closes very quietly. The new motor has an improved design and beauty that lights up our dark garage very effectively. In short, I am very pleased with the work David did and especially impressed by his respectful and professional manner. I am grateful that Precision Door Service makes a very fine product and that their certified technician, David Allen, made this experience worth much sincere praise! Thank you very much!! We greatly appreciate it!!
- Rose Bird
Mount Healthy, OH
BE AWARE! When you call to have one of their reps come to inspect your garage door they do in-fact state that there will be a “service fee” that will be waved if repairs are done day of visit, the mistake I made was that I didn’t ask how much that “service fee” would be. The 2 reps spent no more than 10 min assessing my garage door before giving me a much higher quote than I had expected so naturally I wanted to shop around and compare quotes, problem is they told me that the “service fee” was $175.00! for 10 min of their time. Do yourself a favor and call someone that will allow you to shop around quotes before dealing with Precision, I ended up finding someone to fix my door for $300.00 vs their $1,500.00.
- Jeff Rouse
Mount Healthy, OH
Not sure what I was expecting but $175 later for a diagnostic fee that the garage door opener can’t be repaired through your services I guess I thought it could be re-connected until I could call my existing garage door company for a full work up There was no product purchased, and there was no repair done even though as far as the survey it won’t let you submit unless you choose an option of a repair, but there was no repair done
- Karen Nephew
Mount Healthy, OH
David did an outstanding job,and I am very satisfied.David was very organized and professional. He answered all of my. Questions very clearly.David was very friendly and worked in a very neat manner.
- Robert Barnett
Product:
Mount Healthy, OH
Thank you Precision! I found you on Angi (formerly Angie's List), called was able to get the work done in the same day. I was trapped in my garage and was not able to get to work. David Eilers was my technician and he was superb. He called while at his previous appointment, and called again when he was headed to my house. David was polite, professional, and very upbeat. He explained everything completely and got the job completed timely. Thank you David!
- Deborah Owsley
Mount Healthy, OH
They came 2 hours after we called and they were very fast and efficient. The person doing the repairs was very knowledgeable and friendly.
- Bill Nichols
Mount Healthy, OH
This is some of the best service I have ever had. I had David Eilers. My day started with David calling me and asking me if I wanted a coffee or anything from the gas station which blew me away. Once David got here he asked me all of the issues that I am having and explained every possibility that could be causing them. He did an entire inspection and gave me a layout of options to pick from. Once I picked my option David started and did not stop until the project was completed. I will use Precision for any of my issues in the future. If you are searching for a company just choose this one.
- Shawn Simms
Mount Healthy, OH
I saw your advertisement on the TV and I thought I would try your services. I was impressed with the immediate appointment I received was the following day and four the technician it was sent to repair my garage I would, indeed be for your business to any of my friends and family.
- Lois Taylor
Mount Healthy, OH
Great installation tech, David knows his stuff. Very efficient, great product!
- Ted Brooks
Mount Healthy, OH
Thanks a bunch , David was very professional and very informative with the work he did on our garage. This home we just purchased last year and our first major repair, we will definitely use your services again great experience..
- Yolanda Gibbs
Mount Healthy, OH
Precision was prompt, courteous, on time (even txtng the timing & a picture of who was coming) Jonathon worked hard & efficiently. I’d recommend Precision to anyone
- Elizabeth Myers
Mount Healthy, OH
My service was also a education. David Allen is the real deal. He was suggestive, smart and fast! I'm am so happy and satisfied. Last, the one feature that I love Is, how quiet my door is now. Thank you Precision!!!
- Wylene Brown Jr.
Mount Healthy, OH
The service Tech Robert Bongiorno was very professional and new his craft. He explained and pointed out things that was wrong with the garage door and recommended what need to be done! He told me how long the job would take and he completed the job in the time he said he would! If I have any more garage door problems, I would like Robert Bongiorno to come by and do the work! Job well done Robert Bongiorno! Thank you, Murphy Terrell Jr.
- murphy terrell
Product:
Mount Healthy, OH
Excellent service. Brian is polite and friendly.
- Margaret Thoms
Product:
Mount Healthy, OH
Brent Stringfellow was outstanding to work with during our recent garage door opener installation...a true professional!!
- Dan
Product:
Mount Healthy, OH
David was our technician and from the start was calling me to let me know his schedule for his day and when to expect him. He was very professional and could tell he knew what he was doing! He gave my husband and I three options and we switched a few things around for our repair to get it to fit our budget. We did have another estimate scheduled but after meeting David we canceled the other and he even stayed late to repair our doors right then!! We are so pleased with our doors that now function correctly! My hubby is so happy!! Thank you David! I will definitely recommend Precision!!
- Lauren Siedentoef
Mount Healthy, OH
David explained everything perfectly about the cause of the issues i was having, gave me several options and explained the differences in products and services. Very happy with my new opener!
- Joshua Kohlbrand
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Tech arrived early and gave my door a complete check up. He showed me how to reattach the drive mechanism at no charge. Problem solved.
- Nilda Bolling