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about Precision Garage Door in:
Covedale, OH
Precision Garage Door of Cincinnatihas received 41 reviews, averaging 4.80 Stars:
Covedale, OH
Covedale, OH
Only issue was a broken safety sensor, the technician told me that wasn’t the problem and that I needed a whole new opener motor (mine is only 2 years old) and then quoted me $1800 for the cheapest option! Ordered a replacement sensor on Amazon after this for $18, switched it out and door works fine now; I would not recommend this company, tried to upsell for something I didn’t need and didn’t fix the actual problem. If he had done any work, such as replacing the sensor, I wouldn’t have had to pay the $149 service fee but since he did nothing, I was charged this.
- Michele Jacob
Covedale, OH
David did an excellent job of installing a new garage door opener for me. He even fixed a couple of issues I had with the old door. He installed new weather stripping at the bottom, moved the manual lock to the other side where it was more accessible, and made sure the door closed all the way which it wasn't doing before. My only surprise (shock) was the cost. Much more expensive than I was expecting.
- David Burger
Product:
Technician: David Eilers
Covedale, OH
Jonathan is honest, professional and efficient.
- Linda Campbell
Product:
Technician: Jonathan Guffey
Covedale, OH
David did an outstanding job! He replaced my 27 year old Genie with a new Lift Master along with springs and rollers. He was quick and efficient. He also installed a wall mounted switch, a new keypad outside and got my Homelink set up. I was shocked to hear everything would be taken care of on the same day. David was very friendly and professional. I highly recommend using Precision.
- Karla Hicks
Covedale, OH
Excellent from start to finish. David was extremely helpful and knowledgeable and answered our questions about the entire process of removing an old heavy door, installing new insulated one and opener. Older house with garage under back of house with limited access and headroom he explained the options and recommendations were exactly what we needed. Great communication when new door was ready to set up install. Justin arrived on time and fully prepared. Quietly and efficiently completed all the complex removal and installation. Spent time explaining the new equipment and operation and answered our questions completely. We could not be happier with how this all turned out the new door and opener work perfectly, garage is so much warmer with the sealed and insulated panels. Looks beautiful thank you all for the professional service.
- Steven Lince
Covedale, OH
Very pleased with the service. The tech was on time and showed me the issues with the garage door and with the garage door opener. The tech was very friendly and knowledgable.
- STEVEN BROWN
Covedale, OH
Joe was courteous and professional. He was very thorough with his explanation of the work he was going to perform and also encouraged being with him to inspect the work as he was performing it.
- Chris Kandra
Covedale, OH
It was a pleasure to work with Chris today. He is very knowledgeable and respectful. You need more employees like him. 10 THUMBS UP!!!!
- Sonja Johnson
Covedale, OH
We had used Precision in the past and we have always been pleased with their services. Today was the same. Justin was pleasant, on time, thorough, explained what repairs were needed and reviewed the safety checklist with us.
- Chris & Julius Brand
Covedale, OH
David was professional, kind and fast! So happy with our new opener!!!
- Lili Chandler
Covedale, OH
Excellent service. David arrived on time, and walked through the project with me. He completed it very well, and left the work area clean. I so appreciate professionals like him who are considerate and helpful.
- Linda L
Covedale, OH
The technicians are great. Knowledgeable, and opened to what u want. Craftsmanship is great. Thanks to Jonathan!
- Jason Lively
Covedale, OH
David did a great job! Found the problem and solved it completely. He knows his business and he has a sense of humor which was great. He was on time, courteous and professional. A. Hater
- Angie Hater
Covedale, OH
This was our first time using your services due to unforeseen issues with our garage door. David arrived on time during the appointment window, was super professional, courteous and knowledgeable. I appreciate the depth of questions he asked to assist in root causing our issues. He was also very helpful with recommendations when we realized the amount of degradation of our door. You've got a customer for life...just keep sending David out!
- Charissa Toole
Covedale, OH
Johnathan was very friendly and professional. He was very knowledgeable as well. He replaced our garage opener in a very timely manner!
- Farris Noble
Covedale, OH
Jonathan was very professional and friendly and had my door back up and running in no time!
- Nancy Myers
Covedale, OH
Service performed by David and David. What can I say. On time, called when on way, very informative, did a great job in a very timely matter. Thanks guys, see you next time. Great service!
- Tim Wilms
Covedale, OH
Absolutely the best service! Friendly, informative, quick. Will definitely use them again and would highly recommend them to anyone looking for a new garage door or repairs.
- Pat Walsh
Covedale, OH
Wanted the door repaired and guy only came over with crazy estimate and charge 175.00 to give a price that was nuts! Will not make the mistake of usuing a service that farms stuff out again!
- Jeri Givens
Covedale, OH
Came on the day of the appointment. Brian was kind and friendly. Highly recommend
- Chris Matibiri
Product:
Covedale, OH
Jonathon called ahead as promised, stated he was going to stop for something to drink . Then asked if he could bring me anything ! Jonathon arrived on time . He was very knowledgeable about his job . Gave me all my choices and completed the work in a great time frame. Courteous during the entire time at our home .
- Ken Root
Covedale, OH
Trevor was amazing! I ultimately did not go through with the job due to not having the money at the time, but the amount of care, diligence and knowledge presented was so valuable!!! Thank Precision Garage! 5/5 stars!!! P.s. Trevor Baute was so nice that he offered me a beverage just in case I was thirsty since he was making a quick pit stop before coming to our home; amazing and very service friendly thing to do. I can tell he cares, and our conversation was very informative and open.
- Tyron'e Bray
Covedale, OH
Brad is a great asset to your company, very knowledgeable and friendly, he was very helpful!!
- Jeff Coorey
Covedale, OH
Precision promptly responded to our call for help. The technician completed a thorough evaluation of our situation and discussed options with us on how to resolve our problem. He was courteous, prompt and thorough. After he left he followed up with us to ensure we were satisfied with his service and to see if we had any additional questions. Thank you Precision for excellent customer service!
- Chris & Julius Brand
Covedale, OH
I called several places but Precision Door has a local owner. They offered no service charge if the repair work was completed. David checked our door and explained that it wasn’t safe to try a fix on it that would cost us about 1/2 of a replacement. We got the door we wanted and a new opener installed in less than a week. Jonathon and Tyler were great. My floor isn’t level but they used a bigger seal to close the gap. Super polite, professional company. Every time someone came to the house they called before they left and offered to pick up s coffee or other drink for me. A thoughtful gesture from a company that gives you personal attention. Thanks for a great experience
- Sherry Runyon
Covedale, OH
Great job. David Lenhardt explained everything and did exactly what he said it would take to complete the job. I appreciate his promptness and kindness and his ability to correct the problem in a timely fashion.I believe the BBB rating was correct.
- Laura Doyle
Product:
Covedale, OH
The tech , Brad, was very good. I told him what was happening and he was quick to fix it and also point out a safety issue I had that I didn't know. One thing I really liked was that Brad didnt try to sell me anything - most companies send a sales rep to try and get the customer to spend more money. Brad didn't do that (thank goodness) - wanted to fix the problem and he did! Thank you!!
- Jill
Covedale, OH
David did an amazing job repairing our garage door spring, cables and rollers as well as installing our new garage door opener! I appreciated the courtesy call to remind us of our appointment and to let us know when he was on the way! He even went above and beyond and asked if we needed anything when he stopped to get a drink on the way! So nice! We also received a text message with the his name and bio, so it didn't seem like a complete stranger coming into our house! The work he did was incredible and he did it in an extremely timely manner! I would definitely recommend him for any garage door needs!
- Laura Lemmons
Product:
Covedale, OH
David was very informative, professional and courteous Great service Thank you
- Ray Baur
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
The service and repair was done with total professionalism. Johnathan and Jimmy were excellent....a little shocked with final bill, but everything has, gone up.....Door runs great!
- CRAIG ESTERLE