Garage Door Repair Reviews in Harrison, OH (Updated June 2026)

The work was completed professionally and my garage door operates smoothly now. The TorqueMaster conversion to exposed double springs was handled correctly, and they used quality parts. However, the $2,000+ cost raises questions. Either this service was extremely overpriced, or they changed parts that weren’t needed for a broken spring. I’m uncertain whether the whole overhaul was necessary when only the spring was broken.

- Anna

Hello Anna, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

I called precision to come look at my garage door. The operator was very professional and scheduled a same day appointment. Chris was dispatched out and was extremely helpful and explained everything thoroughly. After he figured out the issues 3 different options were given price wise. Did not commit to the service because I didn’t realize the extent of what we needed and the cost so going to get a second opinion but start to finish was top notch in communication and customer service.

- Austin Morgan

The technician was prompt and courteous. He explained everything, completed the work efficiently, and cleaned up after the job. And all of this on a Sunday evening!

- S Hollstegge

Extremely polite and pleasant. Chris was very professional and down to earth describing things.

- Roger Wuestefeld

I appreciated the same day service. Jimmy couldn't have been more polite and informative, on time and good communication. On the down side, pricing was completely ridiculous. To replace 2 springs on one door the costing was over $1200, nearly 3x's the cost are from other leading service providers were (A&E). I ultimately went back to my primary service provider and the same service out the door was $459. When I asked why they were so high, was told that Precision uses 'powder coated' springs vs oil dipped. If pricing would have been just a bit reasonable, I would have went with Precision but whey pay nearly 3xs the cost for a basic repair.

- Rob Wolfe

Kevin was very polite and professional. I would recommend him to anyone who ask for garage door work.

- Richard Barker

Very professional service. They were able to service my garage the same day it stopped working. Our tech David was friendly, professional, and was willing to educate me in the different components and things to look out for. Overall very satisfied with their service, expertise, and quality of work.

- Patrick Richetts

David did a fantastic job installing our new system. He was very timely and was able to come out the day after we called him. He was very knowledgeable about all of our options.

- Drew and Natalie Huber

I called Precision when my garage door suddenly stopped working. Their representative was very helpful in setting up an appointment for me at my convenience. The technician who arrived on time, Kevin O'Hara, was super. Very pleasant and most importantly very knowledgeable about what needed to be done. He explained everything thoroughly and in terms I could understand. After giving me options of what could be fixed, he expertly went about taking care of things. I'd highly recommend this company. Thanks Kevin and thanks Precision.

- Janice Luebbe

David Eilers and his fellow team member were very courteous and professional in getting my garage doors back in good working order for many years to come. They made me aware of potential problems that will surface when parts break down.

- Fred Hellmenn

Overall install was as expected. Warranty is the only benefit I see. I was robbed as I contacted two other shops this morning to make myself feel good with the decision. Oh boy was I wrong because they would install the same opener for $1000 less. Avoid if you can, I learned my lesson, please shop local!

- Anthony Reed

quality parts and workmanship

- William Woycke

Kevin O’Hara was on time and very helpful with my questions… He simply took care of the problem .. Thank you…

- Charles Patrick Hogan

Kevin O'Hara did a great job from start to finish. He diagnosed several issues with both garage doors and presented options to remedy the issues. Both doors are quieter now and are running like new.

- Dan Shields

I booked an appointment online and Seth the technician said he was done with his other job early and asked if he could come early and of course I obliged. He was very upfront about the pricing and gave me options and was very thorough explaining the system and why the system I had failed. He did a great job on the install a lot quicker than I thought he would. The price for what I received in my opinion was pretty good. I would highly recommend this company and Seth.

- Duane Gorenflo

Timely and courteous service. Would highly recommend!

- Michelle McIntosh

Justin was on time, friendly, professional, and very thorough. He was willing to let me watch as he triaged the issue As he fixed our “racked” garage door, and answered all of my questions. It was an educational experience for me as well as paying for a service. Well done, Justin!

- Jay Edgren

Jimmy was very professional, courteous and knowledgeable. He replaced our broken garage door spring in a timely manner. I called on Sunday and they were here the next morning.

- Jim Howarth

Very pleased with the service I received. Technician was very helpful in pointing out the condition of my door and what needed to be done to make it safe. Thank you. Carole Phelps, Harrison, Ohio

- Carol Phelps

Justin was very knowledgeable about my door problem . He answered all of my questions. I saw your co. name on T V and on-line, More than I wanted to spend but it needed to be done. NOW WORRY FREE AT MY AGE. Thanks Gene H. Harrison Oh.

- Gene Harshbarger

Our garage door wouldn't open, the spring and cables were broken and a mess. Our technician James Schmidt was very helpful and explained everything very well. Would recommend for any garage door needs. Mary Gray

- Mary Gray

David E did a great job fixing our garage door. While the problem was not what we expected, he was able to quickly and efficiently get back to working in a new order. Additionally, while I hope not to need the warranty, I am thankful Precision offers a warranty on its products! I will be using Precision and requesting David in the future as more pieces of our garage doors get older and start failing.

- Allie P

your technician was great. explained the problem . three ways to fix it. was done in under an hour. show me what he had done. will recommend this company. thank you david on a great job.

- John Gannon

The service is eay over priced and the technician was very pushy. I had to ask him to leave multiple times because I wanted a second opinion. He tried to start the work before I was home to give and consent. He also tried to sell us a new motor when mine isn't broken. He wanted $1900 for a conversion unit. He also lied telling me that the company that built my garage was out of business. They aren't. Then he tried to impose a service charge when the website clearly states that there isn't one if no work is completed. Do NOT use this company.

- Todd Tedesco

Good service. Fast response. Technician was able to fix my garage door in about 1:30 hours

- Wilmer Rosado

Wow, what a fantastic repair/installation job completed today by David @ Precision Garage Door Service. He was on time, professional & knowledgeable about my project needs. After his inspection of my garage door issue, he was extremely supportive & helpful in making sure I understood the problem. He then gave a thorough step by step explanation, of the options available to me, in order to make a decision that was best for my situation, including various costs & safety concerns. I highly recommend Precision Garage Door Service & will use them again in the future if needed. What a great company with great employees.

- Karl Robinson

Garage door broke Thanksgiving night. No way I was getting that fixed anytime soon, right? Wrong! Precision made it so easy to schedule online. Tech David A. called the following morning to confirm. He showed on time and after an assessment, explained what went wrong, even showing me the issues. He continued with the pros and cons of the equipment I had and offered multiple options for me to fix. Pleasant and knowledgeable. Great experience. Never using anyone else but Precision!

- Jason H.

It's quieter than expected and looks great! The service was impeccable. We're happy!

- Cory Loudenback

Justin Did an excellent job on my install. He was very friendly and professional. Can't believe the difference WOW

- Gene Symmonds

Justin was the Service Technician for the install of the new garage door opener. Great customer service and a wonderful experience. Thank you for everything!

- Rod Duncan