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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1789 reviews, averaging 5.00 Stars:
Burlington, KY
Independence, KY
We needed help with our garage door after the spring broke. Justin did a great job inspecting and explaining some of the other issues that were contributing to the spring failure. The parts were old/worn and putting a lot of strain on the opener. He was willing to take the time to address my questions. He was very efficient with the repair process and able to complete a full rebuild and new opener installation in about 90 minutes. Very pleased with the finished project.
- Caleb R.
Norwood, OH
Justin explained all our options very well, to get the two doors operating efficiently again. Gave us different cost scenarios to choose from and what each package would include. No pressure, and explained things very well. We are more than satisfied. Only issue was the inability to get any of the car remote buttons working from my Lexus, and the inability of getting the second button to operate from my wife’s Toyota, both which worked properly with the old openers. Explained we would have to have the dealer probably alter the program. A little frustrating, but apparently not the fault of the new equipment, nor Justin’s fault. Not a big deal. We can get that hopefully easily resolved the next time the cars go in for service. Thank you!!
- Jim Fisk
Fort Mitchell, KY
Great service!
- Drew Litmer
Florence, KY
I contacted Precision Overhead Garage Door Service because they were highly recommended of a trusted friend. I looked at the website, which helped me understand the scope of services offered. While my need was not an emergency, they were able to see me on the same day that I called. Quinn, their service technician, called to confirm the appointment and arrived on time. He was able to access the situation and offered several solutions. He then quickly went about replacing parts and testing them to ensure they were functioning perfectly. Quinn was courteous and professional and left me confident that the repairs were safe and complete. I'd be happy to recommend your company to others.
- C Dunkel
Petersburg, KY
David Eilers did a great job explaining what the problem was and getting the garage door back in operations very quickly. Great work thanks so much.
- Allen Acheson
Springdale, OH
Justin came out and did an amazing job. He checked everything and then explained my 3 options. He asked if I had any questions and explained everything that he was doing. He replaced my garage door opener in no time. I definitely would recommend this company.
- Anita L.
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Technician: Justin Napierala
Harrison, OH
David E did a great job fixing our garage door. While the problem was not what we expected, he was able to quickly and efficiently get back to working in a new order. Additionally, while I hope not to need the warranty, I am thankful Precision offers a warranty on its products! I will be using Precision and requesting David in the future as more pieces of our garage doors get older and start failing.
- Allie P
Taylor Mill, KY
Garage door spring broke. Cables broke. Motor and belt were worn out. Rollers were worn. Bearings for the cables were shot. David showed me evidence of all above and left the decision up to me. I chose to do it right. David is very organized and does not cut corners. Clean quality work. Next day service. Quality materials. Exceptional workmanship. David really knows his stuff. Very friendly and knowledgeable. No pressure. I am so glad I went with Precision. Very pleased. It's like a brand new door. Love it.
- Richard Brown
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Technician: David Eilers
Mount Healthy, OH
My tech Justin Napierala , was very polite & professional. Explained everything clearly. Gave me options to choose from. Now my door works better than ever. GREAT JOB!!
- Ronnie Carter
Silverton, OH
Quinn was great - more than met my expectations. Knowledgeable, professional, on time and courteous. I could not ask for more!
- Bob Herring
Withamsville, OH
Precision was able to come out and repair my garage the same day I requested service. Jimmy was fantastic! He was polite, professional and diagnosed the problem quickly. I was very impressed with the work and the amazing customer service!
- Jessica T.
Independence, KY
After looking over many garage door service companies I decided to choose Precision. I was not disappointed. It was easy to set up an appointment. My technician David remained in communication with me. When he arrived We discussed my issue. After that he began to thorough inspection of my garage system. He informed me of all of my issues. Then he gave me several options. Out of the options that he gave me I selected one that suit my needs the best. He was a very informative in all the options and all the mechanics of the system. He was very courteous and tidy in his work. I would most definitely recommend David and Precision for any garage door work. (I had multiple components replaced. I was pleased with the price.)
- Alain Delaquis
Harrison, OH
your technician was great. explained the problem . three ways to fix it. was done in under an hour. show me what he had done. will recommend this company. thank you david on a great job.
- John Gannon
Dry Run, OH
Quinn Ruppel came and solved our problem with the door opener. He was very professional, polite, and efficient. It is a pleasure doing business with your company. Really appreciate the heads-up phone calls when on the way, and the text with information about the technician. Thanks!
- Doug Goldberg
Melbourne, KY
5 Star rating Jimmy skills were top notch.He explained what work and parts were required and he was there next day and completed the work to my complete satisfaction.
- Dan Ossege
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Bridgetown North, OH
Great job done by service technician Justin. Fixed the garage door fast and it works like it is a brand new garage door.
- Sue Huwel
Burlington, KY
Was able to schedule same day service repair for my broken garage door. Technician, David E., was knowledgeable and had the necessary parts to diagnose and fix the problem. Repairs were done same day and the pricing was fair. David E. clearly explained the issue, provided quotes for both necessary and preventative repairs and gave helpful advice on future maintenance recommended. He was friendly and professional.
- Jessica Stiver
Bethel, OH
Justin Napierala was professional and courteous . He informed me of the problem with my garage door and repaired it in a timely manner . Also did a maintenance PM on my door as it has never been serviced in the past 12 years since it was installed.
- Charles Phillips
Newport, KY
Jonathan Guffey was great! He explained what he found, our options, and completed the agreed upon work quickly and without incident.
- Todd Whitaker
Batavia, OH
The spring and cables broke on my garage door broke Tuesday night 3/4/25. Called and made appointment for Wednesday 3/5/25. Johnathan came out and accessed the situation, gave me 3 options for repairs. After I chose which one I wanted he quickly made repairs and explained what he had done. He was very personable and knowledgeable and a credit to your company.
- Steve Ventre
White Oak, OH
Kind Quick and complete Great fix!
- Everett Brackett
Melbourne, KY
I'm glad that your company offers same day service. Johnathan, the technician who came and fixed the problem with my garage door did a great job. He was professional and appears to enjoy his job. He is down to earth and polite. He was able to answer all of my questions.
- Vicki Mcdonald
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Technician: Jonathan Guffey
North Bend, OH
We had a hinge pull out of door panel- James took care of it quickly and was personable and friendly. We have had great service with Precision. Thank you!
- Bonnie Jostworth
Newport, KY
Simply outstanding job. Able to get same day service. Quinn is wonderful and very professional. Diagnosed the problems and provided multiple options. The work could not have been done any better. We are so pleased with the outcome and the added security!
- Sharon Hammer
Groesbeck, OH
Repair man was on time and clear with what was needed and what options were available before work started or money changed hands. Would recommend.
- Trevin Bernhard
Loveland, OH
Quality service. Friendly, knowledgeable.
- Brad Skelton
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Batavia, OH
The service technician, David, was very polite and knowledgable. He listened to our concerns and presented a repair which balanced our needs and finances. Highly recommend.
- John Gauch
West Harrison, IN
The service provided by Jonathan Guffey was excellent. He explained what he was going to do before he did anything. After assessing the issue I was given a clear path and options to try first to resolve the problem. Jonathan was very efficient with his time as we tried one item by one to correct. In the end he resolved the problem, as I mentioned the work was completed in a timely manner for the amount of work he had to do. He assisted with setting up the new keyless entry and the wireless connection with the MyQ app for remote operation. Extremely polite and not pushy with his time. Very pleased with the work he completed.
- Jason Harding
Florence, KY
I found your company on Google search. 4.9 rating is why I contacted you. I gave you 5 stars. From start to finish your employees were professional.
- Mike Weeks
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Technician: Jonathan Guffey
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
My technician was David Eilers. He was very professional and knowledgeable and not pushy. He gave me a window of 2:00-4:00pm and he arrived at 2:00pm. He quickly installed a new garage door opener and key pad.
- Debbie Thaman