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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1538 reviews, averaging 5.00 Stars:
Montgomery, OH
Delhi, OH
I had a great experience with Precision Garage! They repaired my garage opener camera quickly and efficiently. Justin was professional, arrived on time, and explained everything clearly. The opener works like new again. I highly recommend their services to anyone needing garage.
- Arielle Betts
Alexandria, KY
We called Precision when our garage door jammed and wouldn't open. David and David inspected the door and determined that the track was installed too low and the top of the garage door was rubbing against the track and getting stuck. They raised the track so the door no longer binds and also replaced the worn rollers and cables. I was impressed by how quickly they diagnosed the problem and were able to correct it. Both were very professional and explained the problem and options for keeping our door safe and efficient very clearly.
- Judy S.
Forestville, OH
We went with Precision because of the BBB, and I've seen them around. The tech was very professional and explained what was failing. Did an excellent job and the door was much smoother.
- David Faig
Product:
Technician: Justin Napierala
Milford, OH
I cannot be more please with the results! Justin Napierala spent the time to fully evaluate my garage door problem and recommended a solution. He performed the work quickly and efficiently. He stayed until we were comfortable with the new opener and the technology that operates it. The former noisy door is now as quiet as I had hoped. I would recommend Precision and Justin with no reservations at all.
- Steven Parrillo
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Technician: Justin Napierala
Goshen, OH
Christopher did a thorough examination of the garage door and opener. He had my springs replaced and my garage door opening in a timely manner. He was very professional and did a great job!
- Pam
Loveland, OH
Prompt appointment and nice service
- Stephen Haubrock
Northgate, OH
I contacted Precision because my garage door stopped working. There was an oil odor coming from the garage door motor. David was very patient and clear explaining what was the cause of the issue and what would need to happen to correct the problem. David was really good and fast in completing the work involved. I would highly recommend David/Precision for the work done on my door. Thank you, Jeldean huff
- Jeldean Huff
Anderson Township, OH
I love this company. They work me in quickly, are always on time, polite, courteous and do great work. I love that they call ahead of time for a heads up, and they send a picture with a personal description of the technician - really nice touch!
- Jennifer Lam
Bridgetown North, OH
(Broken garage door spring replacement and garage door opener installation) Excellent Service! The operation of our 16x7 garage door had recently been very erratic, so my wife looked at online reviews and we decided to go with Precision Garage Door Service. The service van showed up on time, and the technician, David Eilers introduced himself and proceeded to ask questions and checked the various components which quickly narrowed down the problems. David had the necessary parts in his van and so he commenced to getting the job done. A short time later, he had completed the necessary fixes, explained what he had done, and demonstrated the operation of the garage door, which now worked perfectly (and quietly!). David was very honest, thorough and efficient, and we would highly recommend Precision Garage Door Service!
- BP and Teresa Taylor
Northgate, OH
The Tech, David Allen was very courteous and kept us informed of his arrival time. He explained everything in detail and gave us his best suggestion for correcting our issues. He cleaned up everthing once he had completed the job.
- JENNIFER FERRICK
North College Hill, OH
We were very impressed with the expertise and friendliness of our technician, Justin Napierala He was very diligent and thorough in explaining functions of newly installed garage door and answering our questions. Justin is a true asset to Precision Door Services.
- Mr. Brooks
Cincinnati, OH
I heard about you on t.v.,but I looked you up on B B B and had a good rating.Johnathan was very professional and polite and showed me how to work the door.I am a content customer. Margie Comer
- Margie Comer
Sparta, IN
Hi Joe, The technician was very nice and respectful. He saw the issues and fixed them in a very timely manner. My husband and I are embarrassed because we erased his contact info, but he was a really nice and skilled employee.
- Erin Grimme
Mount Healthy, OH
Excellent service
- Eva Wilson
Fort Mitchell, KY
Great, quick service
- James Knasel
Anderson Township, OH
Timely, courteous, knowledgeable and efficient. Fully diagnosed the situation, laid out clear options and then remedied the situation. Well done.
- Terry Mcfadden
Dry Run, OH
Super prompt next day service. Professional, knowledgeable and accommodating.
- Ralph DiSylvestro
Cleves, OH
I tried to call another company to come repair a broken spring. They were not able to make it out for 5 days. I remembered seeing a commercial for Precision and figured I would give them a call. They were able to come out the following morning. I was given an estimated time of arrival between 10 and 12. The technician Christopher called me at 9:00 to tell me he was finishing up his first job and would be heading my way. At 9:30 he called to say he was on his way after stopping for fuel. Christopher even offered to pick a coffee up for me. Upon arrival he took time to discuss not only the issue with the broken spring but overall function of the door, opener and second garage door as well. After our discussion I decided to address a few other maintenance items. The work was completed beyond my expectations. Christopher’s knowledge, attention to detail and customer service focused approach was second to none. It really was refreshing to have such a positive customer service experience. I would recommend Precision to anyone looking for garage door service.
- Tim O.
Montgomery, OH
We found Precision through a quick google search and Facebook recommendations and were blown away by their quick response and ability to stop by same day. Our tech did a full inspection of our garage doors, noted concerns and presented a number of recommendations to ensure we would operate effectively and safely after repairs. We loved how their approach was risk based and they never tried to sell us something we didn't need. The tech explained why certain things should be repaired or replaced for safety and presented 3 different options for us to choose from. All repairs and installation were completed right then and there and our problems completely resolved with one house call! We highly recommend the team at Precision for all of your garage door needs!!
- Christina
Fort Mitchell, KY
Christopher was very professional and friendly. He did a gray job of explaining to me his process and explaining the options available. The job took longer than expected due to the age of my house. However he also took the time to help me program the MyQ app and program the keypad. I was very pleased with the service provided.
- Mary Anne Neuhaus
Aurora, IN
Christoper Woods was very informative on what was wrong and how to correct. Very polite and informative.
- Debbie Loebker
Batavia, OH
Very pleased from the original service call for a broken spring. To replacing all the rollers and tuning the door. A frayed cable was missed at that time but after notifying the issued it was fixed very quickly. Fast forward to today noticed cable was frayed again and found cable rubbing mounting bracket . Johnathan came and quickly and professionally fixed the problem. Very happy with the timely and professional repair. Highly recommend your services whenever I can.
- Jack Strunk
Dunlap, OH
The Precision Door representative, Justin Napierala, was professional, Knowledgeable, and respectful. His diagnosis revealed that the issue was much more than just a broken spring. He also provided price-friendly options to improve the overall efficiency of our garage door, which we accepted because they made sense. The one thing that impressed us most was the attention to detail and the passion for delivering a client experience that exceeded expectations, and that certainly was the case. They are our area door service provider, and we highly recommend you make them yours.
- Reginia Randle
Fort Thomas, KY
Chris Woods came out on time and very professional to expertly diagnose my faulty garage door. He made sound recommendations and completed all the work right there on the spot. He even helped set up the new opener in my and my wife's vehicles. Top notch customer service and representation!
- Curtis Hall
Walnut Hills, OH
Was able to come out the next day to fix my garage door. Presented me with multiple options and explained them all and was able to get everything fixed and installed the same day.
- Kevin Connolly
Montgomery, OH
Great service.
- P.M.G
Product:
Forest Park, OH
David Eilers was my technician. He did a great job explaining everything to me. I had repairs done to the garage motor and springs. He also added a keypad and programed my car for me. David did an excellent job!
- Janel Chriss
Batavia, OH
Jonathan did a great job Very professional friendly guy I highly recommend him for future work!!
- Patty Stamper
Terrace Park, OH
Chris was great!
- May Levi
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
My technician was Christopher Woods. My garage door was stuck and I could not close it even manually. Chris got it working and gave me several options of what will improve the door going forward. He is knowledgeable and able to communicate the problem to me in terms I can understand. Christopher is professional, efficient and I look forward to working with him in the future.
- Denita Singel