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Garage Door Repair Reviews in Burlington, KY (Updated July 2026)
Precision Garage Door of Cincinnatihas received 68 reviews, averaging 4.97 Stars:
Burlington, KY
Burlington, KY
Was very pleased with the service I received from Precision and Chris who was very professional. He explained all my options and installed what I asked for quickly. He then went over everything and explained all the new features I had with the new equipment. I'll be calling Precision if I need anything else.
- Sharon Wynott
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Technician: Christopher Woods
Burlington, KY
Harley Carter was our technician. He very clearly explained the 3 choices of coverage for the door and then told us what he needed to do. He then began working on the door and was soon finished; he began telling us what was broken and needed .to be replaced. We were given explanations of how everything worked and answered any questions that we had. kyle showed up on time, worked quickly. He was very polite, professional. We would tell all people we know to use Precision Garage Door Company. We are very pleased with Harley!
- Steve Rehfuss
Burlington, KY
Geoff Grouse is an absolute credit to your company. Polite professional and considerate. I will continue to use Precision for all my garage door needs
- Shaun Hale
Burlington, KY
I was really impressed with Harley. He was personable and was a good representative for the company. He informed us as to his findings from his inspection. Instead of giving it a "take or leave it" price, Harley explained the various pricing options. Based on my experience I would recommend Precision .
- Thomas Dahl
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Technician: Harley Carter
Burlington, KY
I had Precision Overhead door in June of 2025 install a new Torque system instead of the spring system that was the current system on the door. They did a wonderful job. I recently had a problem with the door not closing all the way at times. I called and they sent Kevin out the very next day. He checked it out and adjusted some wiring and it works like new. Kevin was very nice and extremely efficient. I give Precision Overhead door and Kevin five gold stars.
- Anna Ford
Burlington, KY
Awesome service
- Roger Hamm
Burlington, KY
Superb service. Harley was punctual, communicated clearly and repaired my door excellently.
- Scott Baldwin
Burlington, KY
Very fast, dependable and amazing service. I came home from work and found my garage door not working. I called them they were out and had my door running like new with in 2 hours. Excellent work. Jonathan was great Thank you
- Eric Warning
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Burlington, KY
Jimmy was professional, knowledgeable, and thorough. He clearly explained the issue and walked us through the solution in a way that was easy to understand. His friendly service and attention to detail ensured our garage door was up and running quickly. Highly recommend!
- Justin Winstel
Burlington, KY
Kevin O’Hara was our technician. He was readily available to help get our issues taken care of sooner than expected! He was friendly, courteous, and quick. We had a door half off the rails with lines broken and he exceeded our expectations in under two hours. He asked our needs and provided estimates without any pressure. Very appreciative that we got Kevin!
- John Combs
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Burlington, KY
Harley Carter was very professional and personable. Great tech!
- Charhonda Gaines
Burlington, KY
Chris Woods was the technician who came out to fix my blunder. While replacing a spring, something I’ve done more than once, I ended up with an unbalanced door and it came off the track leaving it hanging dangerously. In less than 24 hours Chris was able to come out and fix everything perfectly. Not only did he get the door back on track but he made all the needed repairs in a fraction of the time that it would have taken me. Chris was very polite and offered to pick me up a beverage while enroute to my house. He also provided some useful safety information about my door. Thank you Chris! You are a very competent professional and a great representative for Precision!
- Chad Girdler
Burlington, KY
Thank you Precision Door for getting my Garage door working well. I had a Lift Master system and when looking for a repair, Precision Door was their top on the list. Ashley was very helpful and friendly in getting me scheduled same day service. Justin was professional and very friendly and got my system repaired and updated. If I ever need service or repairs in the future we will call Precision Garage Door.
- Len Ours
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Burlington, KY
Jimmy installed all moving parts on our garage door. He was professional, courteous, & knowledgeable. From start to finish, he provided Top Notch service!!! Thanks Jimmy!
- Susan McLaughlin
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Technician: James Schmidt
Burlington, KY
Service was fast, same-day, & informative
- Michael Melito
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Burlington, KY
Prompt professional service
- Tony Jabs
Burlington, KY
Quick, fast, annd great work. Came out within 2 hours to fix issues.
- Jared Clark
Burlington, KY
Kevin came out today (Sunday) and was so nice, knowledgeable and easy to work with. He listened to our issues and concerns with our garage door and opener and provided great options to choose from, happily answering all our questions. He got us back up and running in a couple of hours and even programmed my car to the new opener he installed. Fast, friendly, knowledgeable service, highly recommend!
- Candice Haskett
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Burlington, KY
Jimmy was amazing and explained everything that was wrong. He replaced and repaired everything that was wrong. The garage door is working great now. Thank again Jimmy you do great work. Marvin, Brenda Lowe and Lisa Klwin
- Brenda Lowe
Burlington, KY
Seth Boyer was great! He inspected the door, did an analysis of the issue and then presented options thoroughly. Very happy with the repairs and that he came the day I called.
- Todd Grimes
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Burlington, KY
Friendly, knowledgeable, and efficient service. Garage door looks great. Definitely recommend.
- Bob Justice
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Burlington, KY
Did a great job. Very professional, courteous and very thorough.Discuss everything. On time, very neat installation, left area clean and removed all old parts and trash.
- Kenny Hansman
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Technician: Christopher Woods
Burlington, KY
Seth came out and did a great job diagnosing and repairing our door. Gave us several options and thoroughly described each one which gave us confidence in the decision to make the repairs. He got the door back up and working same day with no issues and was very friendly throughout the process.
- Joe
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Burlington, KY
Kevin did a great job coming out quickly to diagnose and fix the spring breaking on our door. He found some other areas of concern that I agreed needed replacing. He finished everything quickly and provided clear instructions on how to use the system. Overall we are pleased with the work.
- Anthony Palm
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Burlington, KY
Technician was early, and very professional, and knowledgeable. He explained everything I need to know. I did call your company because of the TV ads...it sounded like a very caring company. I did give his a suggestion to ad to your promotions about having everyone have their openers checked
- Margie Hutchcraft
Burlington, KY
Very professional and courteous. Easy to talk with and understand what he was going to do. Performed work efficiently and was a pleasure to have in my home. Melanie in Burlington
- Melanie Wilmhoff
Burlington, KY
Justin serviced our garage door issue. He was so friendly, professional and helpful. He diagnosed our issue and corrected it within 30 minutes. I’m so thankful we use Precision.
- Cole Magyar
Burlington, KY
Very professional, great customer service. Tech came out quickly, and finished the job within 2 hours of the original phone call. Price was as quoted and fair. Tech talked through our options.
- Avery Windsor
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Burlington, KY
My technician was David Eilers. He was very professional and knowledgeable and not pushy. He gave me a window of 2:00-4:00pm and he arrived at 2:00pm. He quickly installed a new garage door opener and key pad.
- Debbie Thaman
We had old garage door openers, including one that was over 30 years old. I had been repairing them every few months when something would go wrong, but one of them finally had a critical breakage (gear shaft snapped). Not long after contacting Precision, Kevin was in my garage, explaining my options. I already knew what I wanted, and he had some additional tips and tricks to quiet our noisy garage doors. It was all installed and running smoothly by dinner time, and this was on a Sunday. Now I can't even hear the garage doors open or close unless I'm standing next to them. Kevin didn't hard sell me on anything, just gave me options and let me pick. It looks like he reshaped some bent metal on my roller tracks too, so we don't need to replace them.
- Casey Fraser