Garage Door Repair Reviews in Norwood, OH (Updated June 2026)

Geoff was a very competent worker . He adjusted the spring for ease of opening and closing our manual door.

- Lynn Hogan & Alan Listler

I had a very disappointing experience with Precision. Our garage door had been giving us issues for a couple years, which we had ignored, but finally stopped altogether after some overnight rain. We had Precision Garage Door service come out and take a look. They told me that basically everything about the garage door, except the door itself, needed to be replaced at a cost of over $3,500. The estimate was not itemized and the part numbers for the motor and opener were not provided. I requested an itemized estimate, but did not get one. It seemed steep, so I had PDQ come give another estimate. They arrived early. They immediately determined it was a minor laser sensor issue. They replaced the sensors and were gone in less than 2 hours and at a total cost out the door less than 1/10 of what Precision quoted me. They also gave me ideas about what to do in the future and what else I should be looking out for when it's time to replace the whole door. That quote was also well below what Precision quoted for just the motor and some other pieces. I would caution using this service and understand that they will try to upsell you significantly more than you need.

- Zachary El-Sawaf

Hi Zachary, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

The technician that responded to our call...Chris was most efficient He gave us three options that were suitable to our problem, explained the options, and completed the repair quickly, I would highly recommend Precision, and Chris to anyone in need of a new system or a repair. Keep up the good and courteous service. It is sorely needed in this day and age. Thanks, Chris. George Maggini Hyde Park

- George Maggini

Chris was very friendly and professional. This company clearly values customer service.

- Jason Cohen

Chris showed up on time, explained the process involved to fix my garage door and finished the job in a timely manner.

- David Johnson

Performed a Google search and other reviews made me choose Precision.

- Chuck Breidenbach

Overall, a great experience from start to finish. They were quick to respond and figured out the issue right away. The technician, Justin, was very professional and did a great job walking us through the needed repairs and explaining what the issues were.

- Jonathan R.

Perfect service. Informative and excellent.

- Mary E Edwards

Kevin arrived on time! He was very friendly and walked Me through the Choices I had to fix my garage door. His advice was Very helpful and he finished the job in good time. He even sweped the fall leaves Out of my garage! I recommend Precision to you all!

- Ellen Shown

Had to replace the lift motor and springs on my liftmaster opener. Precision Tech Justin was great. The service was not inexpensive, but I feel the work was done efficiently and with high quality components. I was impressed.

- Brian Keating

The only reason I gave you one star is because I couldn’t give you zero. You presented me with three repair options ranging from $2,700 to $3,100. After seeing those quotes, I decided to get a second opinion. The other company simply re-stretched the spring and charged me $125. That tells me you either completely misdiagnosed the issue or significantly inflated the work required—and the price. Shame on you. I will be reporting this experience to the Better Business Bureau.

- Dan Schuh

Scott and Seth could not be more professional , efficient,respectful and kind!!!! I will highly recommend your company and services. You are very lucky to have 2 wonderful emploees

- Kathleen Brannigan

Excellent. Prompt (next day after I called). Justin was courteous, thorough, and professional. A door safety sensor had failed. The part was covered under warranty so there was no cost. Justin did the multi-part inspection, replaced the part, and was done in under an hour. I couldn't ask for more.

- Bill

Easy to schedule, fast diagnosis of the issue, good communication, professional staff and on site same day repair. Thank you David and Jeff!

- E.P.L.

I thought the process to get to the repair was kind of slow and involved a lot of explaining. Really, I just wanted my garage to work. It was also pretty expensive. But they came quickly and got it done and seemed to understand garage doors.

- Mary Mitchell

I was very pleased with the two techs that were sent out. explained everything and did the work in a neat and timely manner.

- Len Fossett

Exceeded our expectations! David E. and Rob were friendly, professional technicians who demonstrated their expert knowledge and skills. I appreciated David's thorough assessment of our garage door and opener and detailed options for replacing our opener. Installation was quick and efficient. I would highly recommend their services.

- Lisa Habegger

Justin explained all our options very well, to get the two doors operating efficiently again. Gave us different cost scenarios to choose from and what each package would include. No pressure, and explained things very well. We are more than satisfied. Only issue was the inability to get any of the car remote buttons working from my Lexus, and the inability of getting the second button to operate from my wife’s Toyota, both which worked properly with the old openers. Explained we would have to have the dealer probably alter the program. A little frustrating, but apparently not the fault of the new equipment, nor Justin’s fault. Not a big deal. We can get that hopefully easily resolved the next time the cars go in for service. Thank you!!

- Jim Fisk

Being recently widowed, I was so relieved to find your sticker on the garage door when something started beeping. Your technician Justin was prompt and expert and kind.

- Joanne Thomas

Anthony was awesome ! I would highly recommend him and your company. Thank you for your prompt service and meeting all my needs with this install . Sincerely, Tonya Byrd

- Tonya Byrd

David Eilers was my technician. Arrived on time and was friendly and professional. Quickly repaired my garage door. Great service.

- Jen G.

Justin was incredibly wonderful to work with. He called 30 minutes out and was on time, very informative and was able to do the work after his evaluation of our old system! We had to get a new spring system, new opener and added the keyless entry pad. We purchased new spring, garage door opener and keypad.

- Lesa Postel

Chris was knowledgeable, patient, and thorough. We have not yet chosen to proceed with our project, but we appreciate the options that Chris very clearly laid out.

- Katie Syroney

Justin did a great job diagnosing the problems with my garage door opener, presenting me with options, and building a new system. My garage door works better than before now.

- Adam Aurisano

Justin was great very thorough

- Susan Melton

I had used Precision before with great satisfaction and so I felt comfortable using this garage door company again. Justin, the tech, who serviced the door today was great in all respects: courteous, very knowledgeable and very detailed in his inspection. I would, for sure, use Precision again and will recommend to others!!

- Bonnie

Very happy with the service today from Justin

- Jim Moeggenberg

Justin was Very professional , courteous , and knowledgeable . appreciate the quick response and ability to fix my issue.

- Ken, in Oakley

Jonathan was able to come within a few hours of my call. He did a great job - and quickly!

- Robert Kranz

The door was sticking as it closed (no problems opening oddly enough). Jack worked through several possible problems. Now the door is working, no parts needed.

- Bill