Garage Door Repair Reviews in Norwood, OH (Page 2)

I am very pleased with the service from Precision Garage Door. David the technician was very professional, thorough and explained everything in detail. He provided three repair options and prices. I have used them before and been happy each time.

- Earl C.

Excellent work and communication to know what exactly the problem was

- Ken Staggs

My garage door opener failed. The original installer could offer only 5 day service. If I wanted emergency service (which was the number I called) there would be extra charges IF a service tech was available. I researched other service providers and chose Precision because they were polite and customer service focused from the start. The intake person asked if we had a safe way in and out of our home and then checked the emergency service schedule. Since it was full and we were safe, I was offered next day service. The technician arrived on time to repair our garage door. He made on assessment of the needed repairs and reviewed everything that might impact the safe and reliable function of the door going forward. He provided me with service options, and explained the merits of each option. I made an informed decision. He had all the necessary equipment on the truck and proceeded with repair. The door runs better than it ever has! I would highly recommend their service.

- Beverly Connelly

Johnathan and Jack were incredible! They were very efficient, informative, professional, and knew exactly what they were doing. They were very patient explaining to me how the whole new garage door system worked. I can’t speak highly enough of them, and will definitely use them again and recommend to family and friends.

- Erin Ragland

I am very pleased with the service provided by David Eilers. He was prompt, professional and patient with my questions. He thoroughly explained the problem and provided options. The work was done efficiently and in a timely manner. Highly recommend.

- Kathy

We have had our new doors for almost 3 years and love them! They are quiet and look nice. Today I needed someone to help reset the code on the outdoor remote pad and David did a quick and thorough job. He also did an inspection to make sure everything was working properly. I highly recommend this company!

- Wendy Braff

I was very pleased with Dave and crew. Very thorough and knowledgeable. Would highly recomend. Also very prompt in keeping the appointment.

- Dennis Dorr

Very professional.

- Martin Mcgill

David was an experienced technician who ended up having to install a new door opener. He did it quickly and thoroughly. I had heard about Precision from a friend and on the TV ads. I had checked with the BBB and found their rating was very good. Everything was a five star rating.

- Barbara Frederick

Robert did an exceptional job. Options were explained, and explained thoroughly. Work was reviewed upon completion. Customer service was excellent!

- M. Haas

Was already a customer.

- Randall Harris

Superb!

- DAN WITTEN

The best service you could ever ask for. Brad was polite and informative, and he solved not only one of my problems, but everything else that went along with it. It was beyond my expectations!!!! It was the best service I have gotten at my house and I have been here over 40yrs. Not only that they actually have a person who answers the phone and they let you know when they are coming. Thanks I am so happy

- Barb Motz

David Allen was fantastic in his work on our garage door. On the way to our house, he even offered to bring me a coffee or water, which was a small but very kind gesture. Over the course of 2 hours, he clearly communicated the challenges that our door was facing. He presented options for repair and pros/cons of each. Overall, I was impressed with the reminders, introductory text message featuring David on his way over, and overall service from Precision. Easy 5-star experience with David Allen.

- Greg H.

Excellent customer service! Came in a timely manner. True professional. I would recommend this group without hesitation. Thank you so much for even moving stuff out of the way and being so kind.

- Lisa Elliot

Thank you Luke Mattia and Precision Overhead Garage Door Service! Your courteous and professional service was appreciated. Luke answered all of our questions with understanding and his work ethic is amazing. We will be recommending Luke and Precision Overhead Garage Door Service! John and Laura Byrd

- Laura Byrd

David was incredibly knowledgeable, kind and efficient. From the time he called me to tell me he was on the way I could tell that he was terrific, then with one look at my garage door he was able to explain in layman’s terms what I have, what the pros and cons of it are and why it stopped working. He took measurements and presented my with three options and zero pressure to go with any of them but plenty of information on exactly what the options would entail. He is not just someone who repairs garages doors. He is a passionate expert who knows his stuff!!

- Hilary Dreidame

The gentleman replacing our garage door was very professional and did a great job. He was willing to work despite inches of ice on our driveway. Samantha was great keeping us updated about installation date.

- Polly Defilippo

Robert arrived two days early due to an appointment cancellation and arrived right on time. He is a great guy and did the work quickly and efficiently in my unheated garage. Best of all, all the required parts were on the truck. I'll definitely use them again.

- John Warrington

Always great service & communication

- Marcie Hernandez

My garage door opener had periods when it wouldn't shut and was very hard to open manually. Brian reviewed it proveded 3 options and explained how each would correct the problem and the extra 2 options would prevent future problems. It was a little more expensive than I had hoped but now I have a lifetime warranty. Brian was very professional and completed the work very quickly.

- Kevin Hoffman

We have been renovating our home for the past year, and we needed new garage doors. Our doors were original to our house (1965), wood, custom made, and conspiring to injure us or damage our cars. There are many companies that sell garage doors in Cincinnati. We contacted four of them. Of the four, Precision Garage Doors was the most professional and offered the best product. From the first call until the final installation every point of contact with Precision was pleasant and helpful.

- Alessandra Trindle

Excellent work all around David Allen was great! will recommend Precision to others

- Joanne Thomas

David was fantastic! So helpful, made the entire process easy as can be! Will definitely use again and will recommend!

- Jen Weigel

The tech Brent was so helpful, prompt and knowledgeable.I would definitely use them again!

- Silva Church

I was very satisfied with the services provided. They were timely, efficient and very professional.

- Richard Danseau

Brian did a great job identifying the problem and correcting it quickly. He was courteous, neat and efficient, and thoroughly answered all my questions. I was glad to have my garage door repaired quickly.

- Richard Ryan

Totally pleased with the work performed. Called to get a repair done and was able to get repairs and add a garage door opener all in the same day.

- Randall Harris

Your Service Technician, Tanner did an excellent job on my garage door repair today. Tanner is very knowledge, professional and personable. I know you ate proud to have him on your Team. This was the first time I have used Precision, but whenever I need garage door work will definitely call. I plan to share my wonderful experience with family, friends and neighbors. Thank you for sending Tanner. Karen Carmichael

- Karen Carmichael

Quick service.

- John Mcdaniel (Heritage at Oakley Square Apartments)