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Read what people are saying
about Precision Garage Door in:

Southeast Indiana Area, IN

Precision Garage Door of Cincinnati
has received 29 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Brian was so kind, efficient and great to have fix our garage. He explained everything he was going to do before it did it. Gave us ample time to get home to be there for the job. Highly recommend him

- Abbey & Joshua Grubbs

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Technician: Brian Payne
Review:

Fast and efficient.

- Sue Schroer

Jake Huntress Service Provided:

Broken Garage Door Spring Repair


Management: Jake Huntress
Review:

Jake was very professional, friendly and knowledgeable. We are very happy with the work that was done and he had it finished very quickly. I would highly recommend.

- Joe

Jake Huntress Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Management: Jake Huntress
Review:

I appreciate the friendly yet no non-sense approach Precision has to business. Jake showed up punctually for the scheduled time of his appointment, asked me a few questions, and immediately got to work on my concerns. Turns out my issues weren't big but the inspection was thorough without being threating or over bearing. This was the second time I called on Precision, and again they did not disappoint!

- leon steczynski

Jake Huntress Service Provided:

Garage Door Repair


Management: Jake Huntress
Review:

My garage door was doing wonky things and I called yesterday for an appt. Brian Payne fixed the garage door today. He did a lot of work in a short period of time and I am back up and running! I never felt any pressure to buy more than it needed and it now works better than it ever has in the last 23 years. He converted the system from the track/roller system back to the wall system (not sure I am saying that correctly even though it was properly described to me) He is professional and very polite. He represents this company well and I would recommend Precision (and Brian!) anytime!

- Judy Warner

Brian Payne Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brian Payne
Review:

I chose Precision because they offer service to the Southeastern Indiana area and were able to get me in next day. My "door doctor", Brian P. was super friendly, knowledgeable, and extremely fast with the repair. Total time to assess the problem, quote me price options, and repair the springs was under an hour. Very impressed. Thank you!

- Suzi Becker

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brian Payne
Review:

Brian Payne did a great job! Called ahead, was on time, gave us a thorough inspection and reviewed our service options. He completed the job in a timely manner and was very professional. Would definitely use again

- Byron Bourquein

Brian Payne Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brian Payne
Review:

hello I had an Overhead door and could not reach a human to help me. I found your website and called, got a nice young lady who promptly scheduled me for a Saturday appt the next day (I work so Sat appts are great no taking off work!) I was informed all Saturday morning up until my service man arrived , Brent Stringfellow ( I was even sent a picture of Brent so I would Be sure the right person was who they said they were) Brent was very personable but professional. Explained all and did not pressure me for the top of the line. It was one of the best repair experiences I have ever had. I would recommend this company to everyone and I know you will be very satisfied as I am. Thank You Brent!

- Tawnya Carter

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

This is my third experience with your company. Brian was my service tech and identified the problem quickly and provided a fix which would meet my short term needs. He arrived same day as my call requesting service, which was greatly appreciated. The fact that he kept in good communication regarding his estimated arrival time was also a plus! Thanks for the great service.

- pam davis

Brian Payne Service Provided:

Garage Door Repair


Technician: Brian Payne
Review:

I recommend Precision Door Service for their fast service (called on Friday late afternoon and arrived on Saturday morning). My service tech, Jake Huntress was polite and knowledgeable. He explained all the options needed to repair my garage door.

- Ruth Wuestefeld

Jake Huntress Service Provided:

Garage Door Opener Repair


Product:

Springs


Management: Jake Huntress
Review:

Everyone I talked to was very professional and pleasant. Dave the tech that replaced my springs did a excellent job. Thanks for everything!

- Randy Songer

David Allen Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: David Allen
Review:

My service was a 5 star fantastic service. Bryan installed a new garage door opener and all the accessories. He did an excellent job. Thanks; Dave Herron

- Dave Herron

Brian Payne Service Provided:

Garage Door Opener Install


Technician: Brian Payne
Review:

As we sat quietly reading in our living room on 10/6/2020, my wife and I heard an explosion and found the cable had snapped on our garage door, right beneath our feet. We were unable to reach our previous service who were closed, and finally left a message on their website to call us urgently. We googled for help and saw Precision. We read the good reviews and since they were the only service still taking calls, we contacted them. April answered and immediately understood our issues. She stayed on the line until she was able to schedule a repairman to come out the next morning. Brett arrived punctually and examined the door. He found the parts used to repair it previously were “used” and the cable was not sturdy enough to handle our double garage door. Brett wrote three estimates which we all discussed in detail. He neither rushed us to a decision, nor did he push us to buy something we did not need. We made our decision and in no time at all, Brett had the door working again with stronger, sturdier parts. He wrote a detailed report on the issue which included photos of the bad parts. We are delighted with the service we received from April and from Brett, and we hope that Brett becomes the go-to guy for our area of Hidden Valley Lake in Lawrenceburg, Indiana. We were impressed by his professionalism, his respect for our house, and even for our dog, Daisy, who belatedly wandered in to give him a woof. Customer service has always been more important to us than price, and Precision did a 5-star job on both. Between April and Brett, we are completely satisfied with Precision, and, more importantly, we feel safer. By the way, our previous service finally called a week later to see if we needed them.

- Wayne Kratochvil

Service Provided:

Garage Door Repair


Product:

Cables


Review:

Brett did an outstanding job. He was very knowledgeable about garage door operation and took time to answer any questions I had. You are very bless to have an employee like Brett.

- Ken Jung

Service Provided:

Install Garage Doors


Review:

Called and got an appointment for the next day. The installer actually called and said he could arrive an hour early. No problem for me. Jake arrived and explained what was needed for my door repair so that I fully understood. The repairs were made as explained and then Jake lubricated all moving parts at no extra charge. Thanks, Jake.

- Norman Steinhilber

Jake Huntress Service Provided:

Broken Garage Door Spring Repair


Management: Jake Huntress
Review:

Our garage door opener was not allowing the door to stay closed. I contacted Precision Saturday afternoon and Brett was out on Monday. The issue was a bad logic board in the old opener. I could see where the board was burnt - so I had a new opener installed. Brett explained my options; I chose a new opener. After the new unit was installed; Brett explained all the features - tuned up the garage door; explained how to maintained the door n the future and cleaned up the area. I was very pleased with the job Brett and Precision did and would recommend them very highly

- Dennis Hays

Service Provided:

Garage Door Opener Install


Review:

Brett went above and beyond he called prior to arriving and was early. Thank you. He left the garage cleaner Than he found it. Gave us several options and was very informative Thank you again if we need any other services definitely will call him back 5 STARS ALL THE WAY

- Joan Beasley

Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Review:

Brett did a tremendous job very efficient and super professional.no pressure tactic to up grade will recommend precision doors in future. Rick Helms very satisfied customer!

- Rick Helms

Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Door Opener


Review:

The young man who came to our house to provide a service was very friendly, very respectful and knowledgeable of his job. Your company is fortunate to have such a conscientious employee I would recommend your business others looking for this type of service.

- James Summers

Service Provided:

Garage Door Repair


Review:

Quick and great service at reasonable cost. The tech. (Frank) was very courteous and knowledgeable.

- Arthur Brown

A Response from: Precision Cincinnati Team

Thanks so much for the 5 stars Arthur

Service Provided:

Garage Door Opener Repair


Product:

Opener


Review:

Very happy with service. Called and they got to my house same day. Freindly professional and helpful with information to extend the life of my door. Will look to them for all future needs.

- Harold Crawford

A Response from: Precision Cincinnati Team

Thanks for the kind words Mr. Crawford, glad we were there when you needed us!

Jake Huntress Service Provided:

Garage Door Repair


Product:

Springs


Management: Jake Huntress
Review:

I was very pleased with the service, knowledge and professionalism of Kevin - he did the job and did it well!

- David kling

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

I could not be more pleased from my initial call to the completion of the repair. George was fantastic. I will use this service again and would request George for my service.

- Floyd Brown

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

I woke up to find my tension spring on my garage door broken. I called at 9:00 am and the tech was sitting in my driveway at noon. My garage door was working within 30 minutes. Great service and very professional. I would highly recommend them.

- Richard Bauer

Service Provided:

Garage Door Opener Repair


Review:

Late last week I called a service center of a major department store to replace two broken tension springs. After roughly 1-1/2 hours their tech called out to me to advise me the door was warped and I'd need a new one. I asked him what his company would charge for a door of comparable quality. He didn't know for certain, but said I was talking somewhere in the neighborhood of $3,000 to $3,500, I'd need to call their office Monday morning. Shocked, I did a search on the web, found Precision, and phoned them immediately. Allen answered the phone and I asked him for a ballpark quote. He gave me one (way, way less by the way), but he asked me why I was planning to replace it. When he heard my story, he said it just didn't sound right and asked if he could send one of his tech's over first thing tomorrow morning and take a look a look at the problem. Sure enough, Kevin O. showed up first thing. Within one minute, Kevin told me the door wasn't warped. Within 10 minutes he found the problem and corrected it. The door edge was getting stuck on the outdoor trim's casing. Not only that, he advised me the repair guy from the prior day had used the wrong replacement springs and suggested when I get them back ( are you kidding me... no way!) to insist they reinstall the correct springs. A long story, a little shorter... Kevin said much of the hardware was also worn (the door is 23 years old) so I had him do a tune-up on the door which included the replacement of the springs... all at a reasonable price. I called the service center of the major department store first thing yesterday, Monday morning... they apologized, zero balanced the charge of my account, and will be scheduling the pick-up of their springs. Thanks Allen and Kevin O., because of your honesty, I not only have a new garage door that looks and runs like new, but just like you said without even having seen the door Allen, you saved me a lot of money!!! To both of you, thanks again!

- Leon Steczynski

Service Provided:

Garage Door Repair


Review:

Kevin was very professional. He called 15 min before arriving and was courteous, complete, and prompt. I really was impressed with his service. 5 stars!

- mark chiacchira***

Service Provided:

Garage Door Repair


Review:

This was a great experience, thank you. I appreciate you getting to me so quickly when other companies were "putting me" off several days. I am satisfied with the work and the warranty.

- Tony P

Service Provided:

Broken Garage Door Spring Repair


Review:

When I called I talked to a real person! My technician Kevin O was very efficient, pleasant and cleaned up after himself! I am very happy!

- JV M

Service Provided:

Broken Garage Door Spring Repair


Review:

Fine Service, Took care of the problem, in and out.

- Don D

Service Provided:

Broken Garage Door Spring Repair


Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Door Service
Office: (513) 275-6825
9105 Sutton Pl
West Chester Township, OH 45011