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Read what people are saying
about Precision Garage Door in:

Rabbit Hash, KY

Precision Garage Door of Cincinnati
has received 31 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Precision Door Service installed my garage door opener several years ago shortly after I moved in. I reached out again recently when my garage door was not responding consistently to the remote. The office was able to schedule an appointment the next day. The technician, Jonathan, was very professional, courteous, and personable. He checked the system and found the cause to the issue. The door also had worn cables, rollers, etc. from the original install years ago. These were replaced and the door now functions like new. He also helped me reconnect the system to the WiFi. I was also very pleased with the text updates for the appointment including who the technician would be along with his photo. I definitely would recommend your company and also appreciate your customer service.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Cables

Technician: Jonathan Guffey
Review:

Our service tech Chris was great. Kept me informed during the day as to his progress before arriving. Offered to bring water or drink while on his way. Explained all he found and clearly reviewed my options. Installed the parts quickly and got us back up and running win no time. I will use Precision again.

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Christopher Woods Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Christopher Woods
Review:

Jonathan was great. He was on time, actually a little early and called me twice before he came to keep me posted about when he would arrive. I never felt pressured, as he gave me an estimate on everything that needed repaired. I called because of a broken spring, but our garage doors hadn’t really been touched for over 24 years. Jonathan gave me several estimates, from absolutely necessary right this minute, to it will need to be done at some point, and to do it all for 3 garbage doors! Jonathan gets an A+

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Jonathan Guffey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Guffey
Review:

We chose Precision because of the stellar reviews. David was very kind, informative, knowledgeable, and very professional. He explained what needed to be done and then did it very quickly. Highly recommend.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: David Allen
Review:

Justin called ahead of time and when he arrived I was greeted with a smile and a presentation that was easy to understand. He made good use of his time and my problem was solved quickly. He gave me options and was not pushy. If and when I need repairs again, your company will be the one I choose. Thank you

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Justin Napierala Service Provided:
Garage Door Opener Repair

Technician: Justin Napierala
Review:

Outstanding knowledge and communication about the problem and solutions given.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Brian Hauser from Precision Overhead Garage Door Service of Cincinnati was an ultimate professional. He was prompt, let us know he was on the way and when to expect him. It was an emergency service and Brian took us through everything he found as he did a thorough inspection and then presented good, better and best options without being pushy. He repair everything and left the garage cleaner than he found it. Would absolutely recommend Precision Overhead Garage Door Service!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jonathan was on time did a great on correcting all the issues on our garage door.

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Jonathan Guffey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Guffey
Review:

David was great!

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Eilers
Review:

Excellent service! Showed up timely and exceptional customer service.

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Service Provided:
Garage Door Repair

Review:

Couldn’t ask for better service. After requesting service, there was a follow-up call verifying the details. On the morning of service, we received an advance notification of the technician’s arrival.. David Allen, the tech, was very courteous and knowledgeable. After inspecting our doors he provided a detailed listing of options. We chose accordingly. Dave completed the work and demonstrated how well the doors were now working. Our “hats are off” to both David and the company behind him.

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David Allen Service Provided:
Garage Door Repair

Product:
Rollers

Manager: David Allen
Review:

I had my new garage door opener installed by Precision a year ago and today (2/5/2024) I could not get the app to work with the door or the camera. So after many failed attempts, I called them for help. They sent a technician the same day to help. Come to find out it was more trickier than we thought. After about an hour and talking to tech support he got it all figured out and also did a routine maintenance check on the opener. To me, that’s the best service one can ask for. I highly recommend and will always use them for doors and openers! David

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Opener

Technician: Jonathan Guffey
Review:

David Allen fixed a very frustrating door that wasn’t working at all - he took the time to explain everything to me and repaired what someone else could not - so grateful to have a functioning garage door now that is working perfectly- thank you David Allen - you and your company are the best ??

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

Very happy with the service that was provided from David Allen and Precision Door Service. David was very professional and took the time to explain every step along in the process. I hope to not need them again anytime soon but if so, I know who to call. Mike & Rene’

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David Allen Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Manager: David Allen
Review:

Garrett was very professional, on time and took the time to see how my one panel roller came out of it track. Great response also on calling late morning and was there later that day also.

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Service Provided:
Garage Door Repair

Review:

What a fantastic experience we had with getting new garage doors installed. The ease of getting the previous appointment and just the friendliness of the staff were just a welcome experience. Today we had Trevor come out and install our new garage doors and he was so friendly and just a really great guy who obviously cares about the job he does. He did a fantastic job and took the extra steps where the little things make a huge difference. What an awesome experience so if you are looking for a company who cares about their customers and does a fantastic job with awesome employees, look no further!! Thank you all so much for the great experience!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

We have been using Precision for 12 years. They have always been very thorough and professional in their work. The products they use and their technicians are top notch. I have recommended them to every one I know when it comes to garage doors.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Robert did a great job explaining to me about what was going on with my door. He was very professional! I would recommend Precision to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Same day service, showed up even earlier then first noted which was great. Robert did a fantastic job making all the repairs. He is knowledgeable, highly skilled and a very polite and courteous. Left us with the confidence that the repairs were made correctly and without further worry.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision Garage door Tech David was outstanding in his duties, from the quotes to the repair, his knowledge and mannerism has to be second to none I would never call anyone else for another door repair. I write this with respect. Earl

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

We couldn’t be happier with the professionalism and the knowledge of this team (David and David). It was also nice that they had all the parts at their warehouse and it came with quick installation.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service from initial communication with Vanessa to an on time appointment with Robert, the Technician, who explained the required repair to fix the noise issue with the door. Very professional and would recommend Precision services.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service from Precision! Will Izera was prompt, professional, knowledgeable, courteous, and patient. Will went above and beyond; while he installed my new garage door he patiently explained what he was doing and answered all of my questions. I wish this was the standard of service I could expect from all providers. Precision sets a high mark.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Brian Payne is very courteous and mannerly. He keep me updated throughout the day on when he would be arriving. Very friendly and knowledgeable. Would definitely use him again and recommend him to family and friends!

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Service Provided:
Garage Door Repair

Review:

Brent was very professional in everything he was doing. He knew what to look for and explained everything that should be done so the door would be safe to open and close properly. He was very efficient the way he performed his mechanical ability’s

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Service Provided:
Broken Garage Door Spring Repair

Review:

Bryan was a great tech who diagnosed and fixed our issue with ease!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Had issues today with our garage door coming off track and one cable getting tangled. Was concerned we'd have issues getting it repaired on a Saturday. Found Precision using a Google search and gave them a call. The lady who answered was very helpful and polite. The experience continued with Brian. He called to let us know when he'd be arriving, so we could plan accordingly. Once he arrived, he was polite and very knowledgeable. We opted to order a new door as the existing one was 20+ years old and has some issues. He fixed the door so it would be operational until the new one was installed. Very pleased and love the great service!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We were in the middle of moving across country and the spring on our garage door broke. No getting up the door now. This was the day before Thanksgiving. We Googled "garage repair" and Precision popped up. We called and explained the situation and they had tech out to us that same day. David Allen was so helpful and courteous. We highly recommend Precision and David Allen.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: David Allen
Review:

After a very bad experience with our Home Warranty Service Company, I called Precision. They were wonderful. We are elderly and depend on our garage door to open & close easily and work well. The door failed to close and we were home bound. We called Precision and they were here in less than 3 hours to solve the problem. We were very grateful for Brett who did an outstanding job of explaining what needed to be done. He arrived on time, courteous, and went right to work to solve the problem. From our initial phone call to the finish, everyone who was involved did an outstanding job. Very few companies offer this kind of service any more and it was a pleasure to find such an incredible company, service technician, and fair pricing. They exceeded our expectations. Thank you for a good experience!!!!!!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

We used Precision for a repair today. This is the third time we've had the pleasure of working with them, and every time, they've been efficient, professional, and value-added. The technicians have never tried to sell me something I didn't need; in fact, each one has advised against purchasing a new part that still had some useful life. I HIGHLY recommend Precision for all your garage door needs.

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A Response from: Precision Cincinnati Team

Thank you for the great review and being a loyal customer.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

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Clermont County

(513) 327-2027

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(937) 709-0007

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Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042