Garage Door Repair Reviews in Northern Kentucky Area, KY (Updated June 2026)

Harley Carter, your technician, was so nice and courteous. He quickly fixed our garage door opener and said it was under warranty. Kathy & Steve Smith

- Kathy & Steve Smith

Was very pleased with the service I received from Precision and Chris who was very professional. He explained all my options and installed what I asked for quickly. He then went over everything and explained all the new features I had with the new equipment. I'll be calling Precision if I need anything else.

- Sharon Wynott

Harley did a great job fixing my garage. He was very professional and walked me through each of my options. I didn't feel pressured into buying anything additional. He showed up on time and was quick to fix everything I needed. I would definitely use this company again for any garage door needs.

- Savanna Stevie

Price charged for springs is $450.00 and on phone it was told $249.00 is a big difference. I don’t understand. And this service is such we can not hold for price.

- Narendrakumar Patel

Hi Narendrakumar, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

We need more service techs like Goeff.He was very thorough and professional. I liked the idea of getting to chose what package I wanted. Along with price. I wish I reached out to you last year when I started having trouble. Thank-you

- Debbie Martin

My first interaction with a garage door service company. I chose your company from an internet search and your web site- as I needed garage door repair in a fast manner. Chris Woods was the technician and he was professional and well answered my questions and explained service options and then completed the service at the same visit in a fast manner. I am very happy with the work and would highly recommend this company for excellent garage door service.

- Bill Wehrman

The weather stripping had buckled in a few places and it was repaired in no time. Service man Bradley very courteous and thurough. Thank you

- Mary Keuper

Jeff was awesome,thanks for the quick response on a Sunday.

- Britt Durham

Harley was great, represented the company well and very thorough. Not a fan on upselling, even though he explained everything well. Expensive compared to previous times I have had to replace springs. Ease of schedule and quick service was good.

- Mike Parsons

Hello Mike, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

When my son came this morning to put my garbage cans out the garage door would not open. He called Precision Door. They had someone here in the afternoon. He told me exactly what was wrong and what needed to be done and what it would cost. I had my broken spring replaced before dinner. I am very pleased with Precision Door. If you need garage door service don’t hesitate to call them. Mary Lauer

- Mary Lauer

Jimmy did a great job, he was very professional and knowledgeable. We’re very satisfied.

- Rene Rocha

David was the service tech that replaced both door openers and the existing hardware on our garage doors. He did a great job of showing me the worn parts and the burned out motors on the openers. He was very professional and courteous. I definitely recommend Precision Door for garage door needs.

- Bill Voelker

Our technician Geoff was great. He asked all the right questions gave us 3 different options after a very thorough inspection. We gave him the go ahead with the best and most expensive option to get the lifetime warranty. He told us the job would take about 2.5 hours he was finished and cleaned up just inside the 2.5 hours. Very polite respectful young man. Obviously wasn’t planning on it costing as much as it did but I do feel like it was money well spent. Geoff replaced everything but the door itself.

- Dan Pelfrey

Everything was great.

- Michael Vollman

A random Monday morning broken spring had me scrambling for help. A competitor was booked until Wednesday, but Precision immediately offered an on-site technician the same day in a reasonable timeframe. Harley was fantastic. He called first to confirm the appointment, let me know he might be early (which gave me time to get home from work), and then called again with an accurate ETA. On arrival, he asked questions, was very deliberate in explaining his process, and provided good/better/best options for repairs and replacements. I appreciated the motor inspection, which revealed it was close to burnout and might not even function after the springs were replaced. Replacements were quick and easy, and the new system is much quieter and more modern. Great experience...I would recommend Precision and Harley to anyone. Thanks!!

- John Martin

While they couldn't fix my problem with my garage door today, he did give me quite a few options for replacements in the future, will be doing business with you guys again, thanks!

- Robert Koors

Very knowledgeable and provide a few options to fix our garage door. I was able to book my appoint and have my garage door fixed in less than 24 hours.

- Jacob Brooks

Kevin is very friendly, knowledgeable and articulate explaining work needed to be done. He replaced overhead spring and baring's on door along with installing a garage door opener. I would recommend Precision.

- Rob Arnold

We called Precision Garage Door as you were the only company that had someone to speak with over the weekend. The person I spoke with was professional, helpful and nice. Chris the technician that came out, called us beforehand and let us know approximately when he would be here and was in time. Chris was extremely professional and very nice. Explained everything that needed to be done and the cost. We are very satisfied and highly recommend your company.

- Ed Mason

A History of service Excellence

- Dan Delaney

Precision was very professional and did a great job installing new springs/rollers and opener. He explained all parts replaced and warranty coverage. I would recommend the services.

- Angela Combs

Excellent service. Kevin diagnosed the problem with our garage door quickly and was able to recommend a solution that he could implement that day. Kevin replaced our broken garage door spring, fixed many worn components, and installed a new state-of-the-art opener. We are thrilled with the new system!

- Mike Carey

Tech installed new garage door spring because door was difficult to open and would not stay open. A week or so later his repair work failed because the door had to be held up with a 4x4. He later fixed the problem on a return visit. Upon closing the door after he left somehow the door shifted and I had extreme difficulty putting the lock in the latch to lock the door before I left. I'll have to move the entire latch to make easier to install the lock. I would not recommend you company to anyone unless they wanted inferior workmanship. If I had known what I know now I would have never called your company.

- William McCarthy

Hi William, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Very polite friendly and professional. Great contact before appointment and a job will done. Well definitely be my do to if any other work is needed.

- Joe Larkcom

Team was very professional and prompt to respond to our issues. They gave us options to consider, and they were diligent in leaving the workspace in clean condition.

- Gregory Swehla

Was able to get an appointment the very next day. Very thorough in explaining what was wrong and what the options were to fix it. Great service. Will definitely call again if I ever need garage door help.

- Luke Maricle

Good Service. Technician was courteous, efficient and explained everything.

- Larry Zickefoose

Geoffrey wad very polite and a very efficient worker. We needed our house to be quite and he worked hard to accommodate that while completing the work.

- Tyler Ulm

Harley Carter was our technician. He very clearly explained the 3 choices of coverage for the door and then told us what he needed to do. He then began working on the door and was soon finished; he began telling us what was broken and needed .to be replaced. We were given explanations of how everything worked and answered any questions that we had. kyle showed up on time, worked quickly. He was very polite, professional. We would tell all people we know to use Precision Garage Door Company. We are very pleased with Harley!

- Steve Rehfuss

Kept me up to date every step of the process. Explained exactly what needed done. Even had some suggestions for me to consider. Great service at a fair price. Thanks Precision.

- James N.