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Read what people are saying
about Precision Garage Door in:

Northern Kentucky Area, KY

Precision Garage Door of Cincinnati
has received 102 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was very professional. He called before he arrived, he explained what he would do to fix my garage door and he accepted the warranty on my previous work when I supplied the receipt. It was a positive experience and I appreciate that Precision holds itself to high standards. I will definitely call your business in the future and recommend Precision to others. A 5 star review!
Theresa Goedde********
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brett is the GREATEST person! He had to replace a damaged double garage door quickly as my home is up for sale. He was so nice to my 6 year old granddaughter, they both love music. She chatted his "ear off" while he worked for awhile but he just couldn't have been more pleasant. The job was done efficiently but more than that the warmth and sincerity of Brett was just outstanding. He deserves 10 stars!
Jan Skavdahl
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had Brett Sackenheim as our technician and he was fantastic. He assessed everything, reviewed it all with us, and gave us options to choose from. He was incredibly nice and passionate about doing a good job. I would certainly recommend him and the company as a whole.
Tom - Edgewood KY
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tanner was amazing. He discovered what was wrong very quickly and gave me multiple prices on different services that would fit my budget. Had the repair complete very quickly and professionally. Thank you so much!
Dale Jesensky
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service , I will recommend this company to others !!! The technician Tanner was very professional, friendly and did a great job on repairing my garage door !!! Keep up the good work and service !!!!
Nancy Dunham
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very Very well pleased. New garage door installed . 5 star preformance.
Barbara Parks
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was Brett Sackenheim. Adjusted issues with electric eye. Also explained how to check and adjust if they get out of alignment. And gave me good tips on proper periodic lubrication. All went very well. Thx
Mark Lutz
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door broke, they came out the same day and did a repair. The technician came early and was very knowledgeable giving us multiple options so that we could decide the best for us. Thank you!
Lindsey Huseman
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was awesome and able to answer all of my questions whenever I needed help. Him and his team were very professional and I have had so many compliments from my neighbors on my new door! Thank you all for everything! 1,000% recommend!
Kaitlin Woods
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brett was very personable and professional. He did an excellent job! Would absolutely recommend Brett and Precision!
Brooke & Stephen Muck
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very courteous technician and sales person, very pleased with buying experience!
Paula Spence
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brett was very friendly and professional. He checked out the issue , gave me and quote and the job was completed. Thanks for getting the job done so quickly.
Darlene Williams
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent came by at 10:30 am today...inspected our garage door problem...and made his recommendation to solve the problem. I was not surprised that we needed a new garage door opening system...as it was the original system installed 40 years ago. Brent was very professional in installing the new unit (by himself, I might add)...added stronger braces than was put in 40 years ago...and explained the new system to me very well. My wife and I can't be happier with the service he provided us today. Brent is an excellent worker on your staff...and seems to truly love his work. Good luck keeping him. He'll be your competitor soon. Thanks for the good work provided today. Very seamless (and painless).
Laura Klein
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. The technician is a fine young man who is passionate about his job.
David Wiedeman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To start - Justin called me fifty minutes ahead of time to provide his ETA. When he arrived he explained exactly what he needed to do to provide the information I was looking for. All of the options were presented to me with an explanation as to why a repair was not feasible. Justin was very knowledgeable, very respectful and he made sure I understood everything he was saying.
Kathy Anderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryce was very professional and friendly. Work done in a timely manner. I will refer people your way. Thanks and good job!
Bill Scott
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great all the way around. I used the live chat and she had a technician Sent to us within 2 hours. The technician, Bryce was excellent. I highly recommend and will use again.
Audra & Danny Baker
A Response from: Precision Cincinnati Team

Thanks so much for the 5 stars Audra & Danny

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryce Couch was the service tech that did the repair/install. He was VERY professional and transparent with the options they offered. I've already recommended Precision Garage Door of Cincinnatie to my neighbors and would definitely use them for any other garage door issues we might have in the future.
David Painter
A Response from: Precision Cincinnati Team

Thanks for the great review David

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did a great job at a fair price. Repair man was on time, very knowledgable and efficient with his installation. I would certainly recommend your company to others.
Timothy Stein
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was here quickly and work was completed in a very timely manner. That’s the reason for the 3. Otherwise, expensive and try to sell you on hundreds of dollars of unnecessary repair work. If it hadn’t needed done quickly, I would’ve checked around and probably saved a couple hundred dollars. Should’ve been around $300 repair, I was charged $500. Again, paid for the convenience I guess.
Brett Strong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They just took my money, promising me to send the INVOICE, but they just sent by email the SAFETY CHECK LIST. The technician ask me my credit card number. I paid, but they never sent the work order. Now don't know what I paid for or what they exactly did. TERRIBLE EXPERIENCE I SPENT MY LAST DAY OF THE YEAR TRYING TO FIND SOMEBODY ABLE TO TELL ME WHAT DID I PAY FOR :(:(:(:(:
Clara Miranda
A Response from: Precision Cincinnati Team

Clara, Now that we have spoken on the phone I want to again apologize that your emailed receipt did not come in a timely manner, although I am happy we were able to service your tenant on New Year's eve. Now that the receipt has been sent, is there anything else we can do to help you out?

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

VERY PLEASED WITH SERVICE AND REPAIRMAN!!!!!!!
Rick Lainhart
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was extremely professional and thorough in walking through the problem. Very pleased with him and the company’s customer service - from the scheduler, to the online confirmation, the texts and arriving on time. Well done!!!
Jeff McGuire
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent same day service. Knowledgeable service tech with outstanding communication skills.
Eric Saltzierzer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ronnie came to my home in Hebron today and got the job done quickly. He was polite, most pleasant, and has a gift for customer service. He’s a keeper and undoubtedly an asset to your business. Thanks so much Ronnie!
Mary Hunter
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Love this company. Always professional and have helped me twice to repair two different garage doors same day.
Elizabeth Yellman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

No complaints! I would 100% recommend your company to others. Thank you!
Brent Massie
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was awesome quick and really knowledgeable. Pleasurable experience all around.
Richard Meyers
A Response from: Precision Cincinnati Team

Thanks for the review Richard, we appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was fast ad great had to replace my springs and two brackets
Mark Weitz
A Response from: Precision Cincinnati Team

Thanks for the review Mark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was completely satisfied with Kevin and his quick work. He had the door fixed in less than 30 minutes. 5 star rating
Tim Calhoun
A Response from: Precision Cincinnati Team

Thanks for the feedback Tim!

Service Provided:
Garage Door Repair
Product:
Springs
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