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Read what people are saying
about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 676 reviews, averaging 4.89 Stars:
Florence, KY
Verona, KY
Very helpful and understanding explained everything throughly and was patient.
- Amanda Reichert
Florence, KY
The technician did a very good job. He was kind and friendly.
- Michael Maciariello
Alexandria, KY
Yes, Kevin was thorough and he definitely knew what he was doing, I for sure recommend Precision Door to anyone,
- Monica Mcintyre
Fort Wright, KY
On time and very professional. Jimmy did a great job explaining options and installing 2 new door openers. Job was done quickly, thoroughly and with a great explanation of all aspects of the door openers, wall units and key pads. Will definitely be a returning customer.
- Dave Woods
Walton, KY
Harley was very professional and courteous. He replaced the seals on the bottom of two garage doors. The only issue we had is that it cost almost doubled from what was quoted over the phone prior to the visit. Thank you,
- Karen Chambers
Independence, KY
Quick and easy to set appt. Fast communication. Harley was great to work with. Very knowledgeable and genuine. Installation went fast. Thoroughly explained new system.
- Dan B
Service Provided:
Product:
Technician: Harley Carter
Newport, KY
Chris was excellent to work with today. He was informative and gave a few options to choose from to replace our garage door opener and other safety measures that needed addressed. The entire process was easy for the customer- from scheduling online to having the work completed the same day. Will definitely be recommending to neighbors and friends in the area.
- Levi Yager
Product:
Fort Mitchell, KY
The serviceman arrived on time and was thorough in his inspection of my overhead door. The service call was to check why my remotes were not working, but when he arrived, they worked he did a fine job of cleaning up my existing door. He was very polite and nice and I appreciated his help.
- Mary Alexander
Florence, KY
I give this rating as customer service was not up to standard in my opinion, tech Justin was a great guy, professional, did a great job on the install, went over everything, after he completed the job, and had left ended up with an issue, called the company and customer service was supposed to get in touch with someone to see if someone could come back and address the issue and was supposed to call me back to advise, which they did schedule for someone to come the next day, well never received a call back after waiting almost 40 minutes! So ended up calling them and they did get in touch with Justin and he came back and took care of the issue, so great service from Justin but not customer service. And first time I have used this company so will have to think on it next time.
- William Stallings
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Technician: Justin Napierala
Hebron, KY
I had no past experience with Precision but see their trucks all over town so I called them. My door would not open due to worn out and undersized springs and they responded within 3 hours of my call. Jimmy was my technician and he was the best being very thorough, polite and knowledgeable about his product. He explained the problem, changed the springs and the opener now works perfect. I will no doubt use them again and highly recommend Precision to others needing anything garage door related.
- Ken Schumacher
Brooksville, KY
Geoff was fantastic! Explained everything clearly and provided many options for us to choose from when we asked about installing new openers. He came out to fix our garage door and not only fixed our door but installed new hardware and openers for each door. Thank you!!
- Jason Hacker
Rabbit Hash, KY
Chris did a great job. He was professional, thorough and completed the work expediently. New springs, cables and rollers installed. Everything was explained well and with full transparency. The ease of booking and communication throughout the process is top notch. Would recommend and use again.
- S. Michael
Product:
Fort Thomas, KY
I was having a problem with my garage door opener not closing. The technician, Kevin, diagnosed the problem and also did a thorough check on both doors. Due to the age of the openers, we decided to replace the torsion springs as well as the wheels, which were showing definite deterioration. All work was completed in a short time and all is working well. As a bonus, the doors are operating noticeably quieter.
- Keith
Cold Spring, KY
Thanks Harley! Appreciate your quick response and help getting my garage door fixed!
- Betty or Charlie Pyles
Hebron, KY
I had Precision replace my openers two years ago and they did a great install. They have been trouble free since. Yesterday one of my garage doors would not go up and the keypad gave an error code. I called Precision and they scheduled Kevin to come out two hours later. Kevin came out, inspected the doors and hardware and diagnosed a broken spring. He did an estimate for the required work, and presented me with several options. I elected to replace all the relevant hardware and as a precaution did it for the functional door as well. He accomplished everything in about 90 minutes; his experience really showed. Kevin is a great technician, and Precision is the only company in the area I’d even consider to work on my garage doors; highly recommended!
- Robert Hedges
Fort Mitchell, KY
Excellent job by Geoffrey- Great upgrade-
- Russell Blish
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Technician: Geoffrey Grouse
Walton, KY
I was ripped off and given bad information from the technician! I called several other garage door repair centers, after having Precision do the work. I could have saved myself $500. I was told by the technician that it is per building code that my garage door have two springs. This is not the case. He lied to me. The technician took it upon himself to remove the circuit board from my garage door for no apparent reason. Before he removed the board I told him the only problem I ever had with the door was the current broken spring. He also concocted other issues from non-issues. It was clearly a case of trying to up sell me so he could make more money on his commission. Other companies I contacted provide estimates either free or over the phone. Precision never told me that I would be responsible for a $150 service charge if I didn't do any service that day. I felt trapped, as the door only had one spring, that was broken, and I couldn't get either of my cars out of the garage to make an appointment. I will be reaching out to the BBB to file a complaint and Precision door only looking to overcharge consumers.
- Weston Sanford
Product:
Burlington, KY
Very fast, dependable and amazing service. I came home from work and found my garage door not working. I called them they were out and had my door running like new with in 2 hours. Excellent work. Jonathan was great Thank you
- Eric Warning
Product:
Brooksville, KY
Fast. Arrived within 2 hours of calling. Had tools and replacement parts on the truck ready to do work on arrival.
- Tom Stanfield
Independence, KY
A bit pricey but wonderful workmanship ,product guarantee,and No.1 employees.I highly recommend used them twice both times arrived early with notice.I've recommended them to everyone.
- Karen Zerhusen
Florence, KY
Kevin was knowledgeable and helpful throughout the service. He was able to identify the issues and complete the repairs with good results in a timely manner.
- Callie Bamberger
Erlanger, KY
Jimmy was great!! Showed up and was ready to get to work and day. Very thorough in pricing and different options available. Highly recommend!!
- Sarah Dozier
Burlington, KY
Jimmy was professional, knowledgeable, and thorough. He clearly explained the issue and walked us through the solution in a way that was easy to understand. His friendly service and attention to detail ensured our garage door was up and running quickly. Highly recommend!
- Justin Winstel
Alexandria, KY
Great service experience! We had a broken spring and our tech, Jimmy, handled it quick and professionally! Would definitely recommend!
- George Moore
Covington, KY
Geoff was phenomenal! He was at my home within an hour of me making the call to schedule an inspection. Explained everything so well and went above and beyond to fix my garage door. Absolutely will recommend Precision to everyone I speak to.
- Alexander Szava-Grundler
Fort Mitchell, KY
My technician was Kevin O’Hara, very professional, courteous. And timely, thanks for the great service
- penny djoredjevich
Florence, KY
Professional and thorough!
- Lorenzo Hill
Florence, KY
Quick response and very professional. Seems to me a well-run organization which is refreshing. Kevin was very friendly, helpful and left no mess at all. Thanks Kevin!
- Paul Harrison
Rabbit Hash, KY
The response time, communication, tech service, and repair was high quality and professional throughout. Our repair tech, Kevin, responded promptly, communicated clearly our needs, and completed the needed repairs thoroughly and efficiently.
- Kevin Sweatman
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042

Harley Carter was very professional. He was courteous, professional, and very helpful throughout the process. It made the experience smooth and stress-free.
- Teresa Hamrick