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Read what people are saying
about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 457 reviews, averaging 4.93 Stars:
Independence, KY
Rabbit Hash, KY
Customer Rating
- Art DeMartino
Newport, KY
David Eilers was good with all the information I need to make my decision. door works great as promised. Great employee. give him a raise. Sara rollers, ceiling unit, belt drive, key pad, remote, door opener
- Sara Mcvicker
Independence, KY
James did an excellent job assess my situation, explaining how the assessment works, and offered options for next steps without an infuriating hard sell.
- Denny Sketch
Hebron, KY
The service technician, Christopher Woods, was excellent. Extremely nice and informative. He gave me all the options on repair or replace. I chose to repair and he was fast and efficient. Cleaned up any mess and took broken parts with him. I would recommend Precision to family and friends. The only thing the company should change is the charge to credit card users. Most people are using a credit card so either build the cost into the charge or don't charge it. This seems unprofessional to me.
- Leslie Slusher
Independence, KY
Justin provided a very in-depth functionality and needs review of my garage doors and opening systems. He installed the parts needed to ensure effective operation. Highly recommend Precision Door and Justin! Ralph, 25 April, 2025
- Ralph Dudley
Hebron, KY
Very happy with the service!
- Travis Lambert
Walton, KY
David did and great job very friendly and explained everything. Thought it was a little expensive but everything is but at least we have a warranty if anything goes wrong.
- Charles And Tammy Armitage
Independence, KY
Just had to have my 2 car garage door spring replaced. Christopher was our technician, and he was extremely nice and knowledgeable about everything that needed to be repaired. Prices are fair, and everything they replaced comes with a lifetime warranty. Highly recommend Precision Door.
- Clint Taylor
Alexandria, KY
Repair was quick and efficient. All options clearly explained. David was very professional.
- Scott W
Erlanger, KY
Your technician, David Eilers was exceptional. Not only did he call ahead to let us know he would be a little later than 2 pm but called again when he was on his way. He was very attentive as we described the trouble we were having. He identified the problem and discussed all our options. I was very impressed that we were able to have the installation done the same day as the service call. He went above and beyond helping us set up the app and programmed the car and remotes. He never seemed hurried or impatient. He was very personable and efficient. I do however wish I would have done my due diligence and checked into some competitor’s pricing because after the fact I feel we paid more than the average.
- Tim Maley
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Technician: David Eilers
Crittenden, KY
Jonathan Guffey inspected my opener and gave me 3 prices for the repair. He was very knowledgeable and thorough. After installation he showed me the new workings and told me about maintenance. Jonathan helped setting up the keyless entry and car remote.
- Bill Simpkins
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Technician: Jonathan Guffey
Fort Mitchell, KY
I recently had the pleasure of working with Mr. Justin Napierala, a certified technician from Precision Door Service, regarding issues I was experiencing with my garage door opener. I couldn’t be more satisfied with the service provided. From the very beginning, Justin demonstrated exceptional professionalism and expertise. He arrived on time, thoroughly assessed the situation, and resolved the ongoing issue with impressive proficiency. Additionally, he diagnosed another problem I was experiencing and collaboratively ordered the necessary parts. The entire process was handled with the utmost professionalism. Justin’s attention to detail and commitment to ensuring everything was functioning perfectly were truly commendable. Not only did he resolve the initial problem efficiently, but he also took the time to answer all my questions and provide valuable maintenance tips. I highly recommend Justin and Precision Door Service for any garage door opener needs. His reliability and friendly demeanor made the entire experience seamless and enjoyable. Thank you for a job well done
- Halis Ider
Florence, KY
Unexpectedly, my garage door broke this past weekend and my car was trapped in my garage. As I have never owned a garage before I was a bit out of my league with dealing with such issues. I was surprised at how quick and easy it was to make a service request with Precision- I could do it all online and they had plenty of availability so I was able to schedule a service within two days. I was kept informed about my appointment and when to expect David my technician to be at my residence. I had to work that day so I was unable to be home for the repair but he was able to work with my boyfriend to assess the problem and provide me with several different service options. He called me during the process to let me know my options and explained everything to me over the phone and to my boyfriend in person. He fixed the issue the same day very quickly. I like that I was provided with different options- David was transparent with pricing and what each option covered. I like that I have a warranty on the parts as well. Precision was recommended to me by a close friend who used them in the past and had a great experience. I would highly recommend David and Precision to anyone who finds themselves in a similar situation! We also appreciate that David was a dog person and not only seemed unbothered by my hyperactive dog but entertained by him as well. Great service, fair prices, and fast appointments!
- Mallory Edwards
Fort Mitchell, KY
Excellent service, very timely. Quinn, our technician, was very friendly, knowledgeable, and was able to resolve our issue within minutes.
- Robert Taylor
Burlington, KY
Very professional, great customer service. Tech came out quickly, and finished the job within 2 hours of the original phone call. Price was as quoted and fair. Tech talked through our options.
- Avery Windsor
Verona, KY
Great service
- Robert Dearing
Fort Mitchell, KY
Jonathan explained everything and gave me several options for the repairs needed. He was very pleasant and knowledgeable.
- Maryann Hausfeld
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Technician: Jonathan Guffey
Florence, KY
Jonathan Guffey was my technician. He was prompt, courteous, and thoroughly assessed, diagnosed, and communicated the problems and the solutions to resolve my garage door issues. I am so happy that I called Precision Garage Door. I have seen the TV commercials for this company and made a mental note that if I ever had any issues, this is the Company I would call for service. Their customer reviews and the BBB rating is another reason I chose them. I highly recommend that if you need any garage door repairs, maintenance or new installation this Company should be your 1st choice.
- TK
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Technician: Jonathan Guffey
Walton, KY
Jimmy did a great job very professional and polite.
- Brian Or Berrie Stewart
Florence, KY
Service man very informative & friendly
- Mary Johnson
Hebron, KY
Great installation. Personable and professional installe. Broke down every recommendation, and made sure to show me all the important points of failure in the initial inspection. Each issue was obvious to me when it was pointed out to me. So ended up have several hinges replaced, all the rollers replaced and a new opener installed. Pricing was high but after 27 years the prices had obviously gone up. After it was all said and done, great install, and very good pricing for all the features and installer support features made it well worth the price. Highly recommended!
- Val Peterson
Burlington, KY
My technician was David Eilers. He was very professional and knowledgeable and not pushy. He gave me a window of 2:00-4:00pm and he arrived at 2:00pm. He quickly installed a new garage door opener and key pad.
- Debbie Thaman
Independence, KY
We needed help with our garage door after the spring broke. Justin did a great job inspecting and explaining some of the other issues that were contributing to the spring failure. The parts were old/worn and putting a lot of strain on the opener. He was willing to take the time to address my questions. He was very efficient with the repair process and able to complete a full rebuild and new opener installation in about 90 minutes. Very pleased with the finished project.
- Caleb R.
Fort Mitchell, KY
Great service!
- Drew Litmer
Florence, KY
I contacted Precision Overhead Garage Door Service because they were highly recommended of a trusted friend. I looked at the website, which helped me understand the scope of services offered. While my need was not an emergency, they were able to see me on the same day that I called. Quinn, their service technician, called to confirm the appointment and arrived on time. He was able to access the situation and offered several solutions. He then quickly went about replacing parts and testing them to ensure they were functioning perfectly. Quinn was courteous and professional and left me confident that the repairs were safe and complete. I'd be happy to recommend your company to others.
- C Dunkel
Petersburg, KY
David Eilers did a great job explaining what the problem was and getting the garage door back in operations very quickly. Great work thanks so much.
- Allen Acheson
Taylor Mill, KY
Garage door spring broke. Cables broke. Motor and belt were worn out. Rollers were worn. Bearings for the cables were shot. David showed me evidence of all above and left the decision up to me. I chose to do it right. David is very organized and does not cut corners. Clean quality work. Next day service. Quality materials. Exceptional workmanship. David really knows his stuff. Very friendly and knowledgeable. No pressure. I am so glad I went with Precision. Very pleased. It's like a brand new door. Love it.
- Richard Brown
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Technician: David Eilers
Independence, KY
After looking over many garage door service companies I decided to choose Precision. I was not disappointed. It was easy to set up an appointment. My technician David remained in communication with me. When he arrived We discussed my issue. After that he began to thorough inspection of my garage system. He informed me of all of my issues. Then he gave me several options. Out of the options that he gave me I selected one that suit my needs the best. He was a very informative in all the options and all the mechanics of the system. He was very courteous and tidy in his work. I would most definitely recommend David and Precision for any garage door work. (I had multiple components replaced. I was pleased with the price.)
- Alain Delaquis
Melbourne, KY
5 Star rating Jimmy skills were top notch.He explained what work and parts were required and he was there next day and completed the work to my complete satisfaction.
- Dan Ossege
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Keon was fantastic in installing the window panel after waiting a few months to receive the product (was on backorder). He was prompt, communicative, thorough, considerate, and kind. Despite waiting for the final product to arrive, it was well worth it, and I appreciate companies like Precision that were persistent in following through and having employees genuinely care.
- Kevin Brunacini