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about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 720 reviews, averaging 4.89 Stars:
Florence, KY
Hebron, KY
Chris was an absolute pleasure to work with and a master of his trade. I own a company myself and could not be more impressed by this team’s professionalism! Thank you for wonderful service!
- Tanner Blair
Product:
Independence, KY
Had a spring break on Friday evening, called and was impressed that I could get someone to come out on Sunday. Harley Carter first called with a window of time he would arrive and then again when he was 30 minutes away, very nice. He very polite and respectful of my house and nice to my dogs. He did his inspection and gave me several price options to fix the issue. The spring was obvious and so was the cables being broken but with his advice and knowing how everything has to come apart anyway I opted to replace the pulleys and bearings. Good thing to because they were done. Also, when he showed me the quality of the sealed bearing rollers, I opted for those as well. He quickly went to work and had it working in a short time. It wasn’t cheap but the convenience, quality of the parts, knowledge and experience of the tech was well worth it. Give Harley praise he’s one awesome guy! Thank you!
- Dave Zacharias
Hebron, KY
Kevin O'Hara, the technician sent to our home, first, was able to move our appointment to an earlier time, which was outstanding since it was Sunday. Second, he was immediately able to find the issue of the service call. This issue was covered under our warranty. It's rare in this day and age to find a company to provide service on Sunday, come early, send a true professional, such as Kevin, complete the job to perfection and have a warranty cover all charges. Precision Garage should be your go to company should you have a need. Ask for Kevin O'Hara he'll not let you down.
- Jim Pechiney
Walton, KY
Looked on line and precision had the earliest appointment
- John Ryan
Alexandria, KY
Our garage door header spring broke at 630am when my wife was leaving to pick up our granddaughter for school. She and I finally got the door open. I remembered your commercial and called. Chris Woods, our technician, showed up in a few hours to do the repairs. He explained everything and had our door working like new in no time.
- Jim Young
Fort Wright, KY
Knowledgeable and professional. No pressure and answered all questions. Very good experience and would highly recommend Geoff.
- Bryon Graham
Erlanger, KY
Jimmy, was very professional and thoroughly explained the process. Install was done same day.
- W. Stew
Alexandria, KY
Chris was professional, courteous and knowledgeable. Very happy with his work! Replace the damaged parts with new in a timely manner.
- Tom Stubbeman
Florence, KY
My experience with this company was excellent, beginning with the upfront call to set up the appointment to the end of the repair visit. All parties involved were very professional. The plans were explained to me with no pressure to buy one over the other; I got to choose what was best for my circumstances. I was shown what the issues were, and after the repairs were made, was shown where the repairs were made and the additional items I received. I am definitely pleased with a much brighter light for my garage and the sensor lights. Overall, I am happy with this experience, this company, and very happy to recommend them. You won't regret your call to them!
- Debbie D.
Rabbit Hash, KY
Kevin O’Hara was prompt, friendly, and professional. He gave us options on how to repair our garage door and fixed our problem within a hour. I will recommend your firm to my friends in the future. Thank you!
- John Carlson
Burlington, KY
Geoff Grouse is an absolute credit to your company. Polite professional and considerate. I will continue to use Precision for all my garage door needs
- Shaun Hale
Rabbit Hash, KY
Your employees, who worked on my garage door, were excellent and very easy to work with., I would recommend them to anyone who is dealing with a garage door problem. Good folks to work with.
- Jim Bishop
Florence, KY
Precision always gives me prompt and quality work. Chris came the same day I called and solve my issue. He was very polite and thorough. He made sure to answer all of my concerns I would recommend Chris to anyone who has garage door issues. Thank you Precision.
- Rick Applegate
Taylor Mill, KY
Garage door spring broke on Sunday and was able to schedule an appointment online for the very next day. The communication from Jimmy about arrival was clear and appreciated. He arrived and we reviewed what happened. He explained what he was going to look at before he started. Upon completion of his inspection, he reviewed with me in details the service options. Very clear and easy to understand the differences between the choices. Low pressure as the choices were all mine to make. Upon making the service choice, Jimmy completed the work and reviewed everything that was completed. Overall, very professional, courteous and clear communicator. Happy we scheduled with Precision to have the repair done!
- Laura P
Highland Heights, KY
Jimmy was awesome! Same day service and installation.
- Casey Riedinger
Independence, KY
Jimmy was an absolute joy while working on the garage door at Michelle’s house. (My husband backed into the door)! Jimmy is very knowledgeable and definitely an employee you want to keep for a long time!
- Kathleen Sweeney
Hebron, KY
I lead a team of 40 Technicians in another industry. The Customer Service and Professionalism demonstrated by Chris, was outstanding. From first contact to follow up, this company was first rate.
- Bill Ryan
Crittenden, KY
Work was done very quickly and very well. All my questions were answered. The pricing was clear and well explained.
- Robert Leavelle
Walton, KY
Geoffrey was great to work with very professional and good at what he he does , would recommend to anyone
- Chris Stamm
Taylor Mill, KY
I haven't been able to open my garage door since maybe November of last year. I procrastinated for months, but it was getting to the point where I really needed to mow my lawn. I finally made an appointment, and was very impressed with the quality of service. Chris called 20 minutes ahead of the appointment to verify that we were still on schedule and arrived right on time. He clearly explained my options, the prices, and the warranty. Within two hours, he had my garage door repaired. He was very friendly and professional.
- Lindsey
Fort Mitchell, KY
Kevin was knowledgeable, friendly, and timely to work with. I appreciated his honesty and patience. I would definitely contact him again if/when I need garage door service. Thank you!
- Lesley Weiss
Burlington, KY
I was really impressed with Harley. He was personable and was a good representative for the company. He informed us as to his findings from his inspection. Instead of giving it a "take or leave it" price, Harley explained the various pricing options. Based on my experience I would recommend Precision .
- Tom D
Service Provided:
Product:
Technician: Harley Carter
Alexandria, KY
Had a great experience today getting our garage door fixed. Called for service and had a technician, Kevin, at my house within 45 mins. He quickly diagnosed the issue and provided options for repair. The work was performed very quickly and our garage door was running better than ever. Kevin was professional, courteous, and very knowledgeable. He even brought my garbage cans in:) I would recommend this company to anyone in need of repairs!
- Jessica Schmidt
Burlington, KY
I had Precision Overhead door in June of 2025 install a new Torque system instead of the spring system that was the current system on the door. They did a wonderful job. I recently had a problem with the door not closing all the way at times. I called and they sent Kevin out the very next day. He checked it out and adjusted some wiring and it works like new. Kevin was very nice and extremely efficient. I give Precision Overhead door and Kevin five gold stars.
- Anna Ford
Fort Mitchell, KY
I had a great experience. On time, confirmed appointment and technician was pleasant. Jimmy endured all my questions and it was quick and easy. Would definitely recommend to friends.
- Paula Jackson
Cold Spring, KY
Kevin was very professional, informative and answered my questions. He was pleasant and did not hurry me when asking questions. Kevin dud a terrific job! Thank you for responding to my call for help so quickly! April Mullins
- April Mullins
Burlington, KY
Awesome service
- Roger Hamm
Rabbit Hash, KY
The cost to replace the garage door motor was too high!!
- Frank Gaines
Hello Frank, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Service Provided:
Product:
Technician: Christopher Woods
Alexandria, KY
Service tech was knowledgeable and thorough.
- Bob Doyle
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Office: (513) 201-8523
1246 Old State Route 74
Suite C1
Batavia, OH 45103

Christopher was so polite when phoning, and servicing our problem. Worked without making a mess, left the area very clean and completed the work in a timely manor. Really appreciated getting the garage door up and running in a timely manner.
- Susan McDonald