Review:

Terry did a terrific job on my door. He put new cables, springs, rollers, bearings on my door. He explained all that was wrong and what we needed to do to get it rolling like new. I could tell he knew what he was doing. The new rollers are really the bomb. Sealed roller bearings. Man, my door is really quite. Thanks, Terry. Merry Christmas to ya.

Thank you very much for the kind words and Merry Christmas.

Review:

I managed to mess up my garage door this morning, and fortunately, I stumbled upon Precision. George came out in no time flat and did an amazing fix, for a very fair price. I told him I was amazed that I could get a same day appointment, and he told me there are staff dedicated to installs, and staff dedicated to dealing with repairs. This is a great customer service philosophy, because what customer wants to wait any longer than necessary for an appointment to repair something?! Without a doubt, I would recommend Precision for your garage door needs.

Review:

My door spring broke so I couldn’t open door. It’s Saturday and needed to get car out. I called overhead door company who had installed door when House was built. They told me it was a 340 dollar service fee to respond us parts and labor. Total was just under 800 bucks!!! So I called precision and 75 dollar respond fee plus parts. My total was 355 bucks !!!! My tech terry showed up 75 minutes after calling and took and hour. He replaced spring and both cables for way u see half of overhead. I’m going get new door in future and without a doubt I will use precision.

Review:

I had called other door companies and my initial feeling was that they were not very friendly and helpful. When I called Procision, the intial feeling was one of confidential, compotent people. So I asked them for their help and help they did. Installer Terry White exceeded my expectations with his service and helpfulness. I will always call Procision in the future and recommend them to friends and family. Praise God, for sending people that care to me.

Review:

We used Precision for a repair today. This is the third time we've had the pleasure of working with them, and every time, they've been efficient, professional, and value-added. The technicians have never tried to sell me something I didn't need; in fact, each one has advised against purchasing a new part that still had some useful life. I HIGHLY recommend Precision for all your garage door needs.

Thank you for the great review and being a loyal customer.

Review:

George did a great job....He arrived on time...explained everything in detail.. No hidden cost or fees....we are very satisfied...

Review:

Fast, knowledgeable and professional. Thanks for the great customer service while installing my new operator!

Review:

I called because my door broke on a Sunday, they could not make it that day, but they were at my house first thing Monday morning. The rep was very professional and I trusted the service suggested and provided

Review:

Very impressed with the professionalism and efficiency from start to finish. The installer, George Shaw, was excellent!

Review:

After calling overhead door and AE door no services would be available until the next day. Asking the cell phone we got your phone number. We had 2 cars stuck in the garage and had appointments. George came and took care of our problem very quickly. His iservice was excellent and even added an extra spring which made the door operate smoother. Thanks to George he saved our day. Great serviceman.

Donna and Ray, Thanks for taking the time to review our service. We are thrilled you were happy with our availability and George's expertise. We will pass along a thanks to George

Review:

I called on a Friday about one broken spring on our garage door. Greg, a professional and prompt technician arrived Saturday afternoon. We inquired about replacing the 2nd door’s spring since it was older, and Greg was able to replace both in 1 1/2 hours. No extra charge for Saturday service. Great service!

Review:

Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.

Thank you Gary. We appreciate your review and your business.

Review:

George was amazing! He was on time and very thorough with all matters. Very professional company. I would recommend to anyone!

Heidi Kramer, Thanks for taking the time to review our service and we appreciate the kind words about George! We will be sure to tell him to keep up the good work!

Review:

PUNCTUALITY, Expert in their professions and does the work without hesitation. Skillful and hard working. Charges are liberal and gives discount for seniors. Hope everyone be like them, kind and helpful. I am forced to say this because in May 2018 I had to gix my closet and other some work fixed. Hired Jolly Plumbers for their rate was slightly less. But they took money without completing the work and next day fixed new closet which was not new but broken and still leaking. There are very honest and kind people loke your company. God bless.

Thank you very much we value and appreciate all of our customers.

Review:

There seems to be a lot of garage door repair service companies out there, and many with similar names. But if you are unsure who to call, from my personal experience THIS is the company you’ll want! I had my door springs installed by Precision Overhead Garage Door Service 10 1/2 years ago, and bought the lifetime warranty for “free” springs replacement. Yesterday evening one of the springs finally wore out (after 10 1/2 years of daily multiple use) and broke. I called the toll free number on my original receipt and mentioned the warranty and the broken spring. They set up the service call for the next day (less than 24 hrs. later) and setting a time that worked for me was EASY (they were totally flexible). They were proficient at confirming my appointment by text (including the technician’s name (“George”) & bio, and when he was on his way). He arrived on time (even earlly), was friendly and knowledgeable, and did an exceptional job replacing with two new springs and of course they honored the warranty with zero charge. (Even though this was serviced by the local franchise (“precisiondoorcincinnati.com”) that didn’t even exist yet when I bought the warranty from the original parent company over 10 years earlier. (The tech also said that my NEW replacement springs are also covered by the originally purchased lifetime warranty, with possibly only a service call fee in the future but no charge for future replacement springs). I would highly recommend “Precision Overhead Garage Door Service”!!!

Review:

Thank you for your prompt response and for the excellent (5 star) service. Your technician was very knowledgeable and he helped us to understand the condition of our garage door. He replaced one of the hinges that had been broken and made lubricated the entire system. We found you on the internet and were pleased with your A+ BBB rating. We would now recommend your services to our neighbors and friends.

Thank you for your great review. We really appreciate the business. Best Wishes, Precision Cincinnati Team Precision Garage Door of Cincinnati 1(888)526-4587

Review:

Quick and easy!! Terry was fixing my busted spring in no time. 45 minutes later, my wife was able to get out. Super friendly and fast! Thanks !!

Thank you for the great review. We appreciate your business. - Terry

Review:

I think I have your white step stool and you have my black step stool ! You can keep mine and I can keep yours. or we can swap back ! Yours is outside by my (new ) garage door. /// Great Job !!!! Love my new door !!

Tom, Thank you for the kind words, I did look and I have my white step stool, so that one must be a spare. We really appreciate your business.

Review:

Austin did a great job. Called 30 minutes prior and showed up on time. He explained the process and went to work. Professional and courteous operation. Highly recommended!

Thank you for the great review. We are glad your are pleased with your garage door service.

Review:

Austin was great. Took the time to not only fix the issue but make sure it was oiled and sounding better than ever!

Thank you for the 5 star review. We are glad that Austin took care of you garage door repair and all is working well!

Review:

Kevin was an absolute joy to work with: professional, extremely knowledgeable, forthright and honest. He answered all my questions and offered varying levels solutions. He was fast, efficient and tidy. He can work on our door anytime. Highly Recommended

We are glad that you are happy with your garage door repair. Thank you for the great review!

Review:

Very fast response. Very nice in person and completed the work extremely fast. Explained everything that was to be done and offered alternatives that were available. Couldn’t be happier.

Thank you for the 5 stars. We are so glad you are happy.

Review:

We recently had Precision Door come out to our home to repair our garage door. The repair specialist did a great job in a short time. He was knowledgeable and friendly!

Thank you for the great review. We are glad that your garage door repair went well.

Review:

Austin did a great job, he was on time, fixed the problems, and took care of all my questions. Definitely would recommend.

Thank you for the great review, as well as the recommendation. We are always here if you have any questions or concerns.

Review:

The were able to replace my current garage door opener quickly.

We are thrilled that you are happy with your garage door service. Thank you for the great review. Please call if you need anything in the future.

Review:

Great response time, quick and courteous service! Lifetime spring warranty saved me $300

Review:

I give the company a five star ..super fast service and super great technician (kevin) he worked fast and knew his business to perform great service getting my garage door working ..would highly recommend the company and the technician ..overall super happy customer and yes I would recommend precision to anyone that needs work as super fast appointment time and on time as he called just before he arrived ..if you need work on garage door please give them a call you won't be disappointed

Review:

The young technician arrived on time! Looked professional and was courteous. Conrats

Thank you for the review Lucy. We are glad that you are happy with your service.

Review:

Our technician, Kevin, was prompt and very professional. He took care of our problem in an efficient manner without overcharging us. This was our first experience with Precision. We appreciated the communication in knowing when our technician would arrive along with the introductory email complete with pictures of all of the technicians. Their extended hours are also a big plus. From now on Precision will be the only company we call should a problem arise with our garage door.

Thank you for the great recommendation! I am glad that your Garage door service appointment went well and you are satisfied. If you ever need help again, feel free to call us!

Review:

I called Precision Door to come out and look at my garage door. Keep in mind, I own a house built in the 1940's, so i was worried my door would be too old for them to work on. Kevin, my technician, came out and foxed my door no prob. He didn't try to sell me on anything that I didn't need. They were also right on time and did a great job. I would recommend them to any one in this area that needs help w/ any door problem.

Bryan, thank you for the great review, we are glad that everything is running smoothly.