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Read what people are saying
about Precision Garage Door in:

Northern Kentucky Area, KY

Precision Garage Door of Cincinnati
has received 157 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent came out to service my garages and did an amazing job! He was very knowledgeable and got me up and running in no time! Truly appreciate the service!
Jasmine Givens
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service from Precision! Will Izera was prompt, professional, knowledgeable, courteous, and patient. Will went above and beyond; while he installed my new garage door he patiently explained what he was doing and answered all of my questions. I wish this was the standard of service I could expect from all providers. Precision sets a high mark.
Jeff Cole
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian Payne is very courteous and mannerly. He keep me updated throughout the day on when he would be arriving. Very friendly and knowledgeable. Would definitely use him again and recommend him to family and friends!
Kimberly Martin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was awesome. Very friendly and knowledgeable. Arrived early for appointment and had the job completed in no time. I would highly recommend Jake and his company.
Christopher Brandon Curtis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks so much! Brandon Q did a great job, pleasant, right-on our request and provided insight enabling me to handle general easy stuff like lubbing and ongoing care, among other things I need to be aware of. Thanks again to Brandon.....
Chris Fehring
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Your technician was quick and. Lean. After he left I couldn’t even tell he had been there except for the new opener being there. Would recommend.
Richard Vanlandingham
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We're very happy with the service performed on our garage issues. Brandon was very nice, friendly and professional. He answered all our questions and concerns. We would recommend Precision Door Service to our friends and family.
Julie Enyart
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service. Service tech was courteous and explained everything thoroughly. Answered all of my questions and showed me how to activate new garage door opener. I am very please with all of the techs from sales to installation. Very polite and respectful. I would highly recommend Precision Door!
Ginny Bennett
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Allen came to repair a broken belt on my garage door opener. He found that the cause of the broken belt was a internal problem and that allowed the door to over travel and the was causing the breakage. He gave me several options from just replacing the belt to complete opener replacement. There was no pressure to upsell me a new opener. However I knew that if there was internal problems it would happen again. So i had new opener installed. He actually had the new opener on the truck so everything was handled the same day. David actually showed me the problem area so i knew he was telling truth. I would have no problem recommending David and the Precision Door Service to anyone looking for garage door solutions.
Anthony Boedeker
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When my garage door opener belt stopped working, Precision Door Service came out the very next day that I called them. Brian Payne was our technician and couldn't have been a better experience. He helped guide us to the best garage door opener for our purposes. It works great now and would definitely use Precision Door in the future.
Daniel Malone
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very professional . very well trained and let me know what needed to be done . And did a well job on the installing the door opener . I give them 5 star. rating . Thank you all for a job well done .
Donald Braunwart
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was very professional in everything he was doing. He knew what to look for and explained everything that should be done so the door would be safe to open and close properly. He was very efficient the way he performed his mechanical ability’s
Richard Gromofsky
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was wonderful. Great business!
Brandi Mcconnell
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had never used this company before but I chose them because the reviews were so awesome and when I called they were so friendly and helpful on the telephone. They were able to schedule me in perfectly around my work schedule. The repairman who came was Brian Payne. He called me the morning of the schedule day confirm my 2-hour window of 4 to 6 p.m.. around 3:45 p.m. he called me to ask me if it was okay if he headed my way and would be there in 15 minutes. It was very nice and professional on the phone. When he arrived he did a thorough job of explaining my three options for my repairs. Each option what is a different price with various warranties. He explained the pros and cons of all three. I chose the total rebuild with the lifetime warranty. It turns out my string had broken because it was not strong enough for my 300-pound garage door. The new spring is awesome along with the rollers and all the other parts he installed. I thought my garage door was quiet before. Oh boy was I wrong! It is so quiet now you cannot even hear it! He even showed me how to program my phone to the Wi-Fi MyQ app and he changed the light bulb for me in my garage! I am very happy with your company I'm even more so happy with Brian Payne! He deserves a raise!
Connie Betts
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our service technician Brandon was awesome. He went over every detail with us & explained everything thoroughly. We ended up purchasing a new unit & it’s so much better & much more quiet than the old one. Would recommend this company to anyone. If we have any other garage door work to be done, we will definitely request Brandon to be our technician.
Bridget/Reza King
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave is an outstanding technician. Super nice man.
John Seyfried
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a garage door with a bad opener and a spring that was seized up and was unable to shut my garage door. Precision was able to get there same day and resolve the problem. Brian and Will worked into the early evening to ensure that everything was working smoothly and we wouldn't have an open garage door over night. Excellent service, walked me through the process every step of the way. I highly recommend using Precision for all garage door needs
Patrick Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend Brian for any service you may need with your garage door. Prior to his visit he gave me a 30 minute notice and said he was stopping to get gas and something to drink. He then asked would you like me to bring you something to drink when I come. I thought that was so considerate and thoughtful of him to even think to ask. Then when he arrived he saw the problem instantly and got to work fixing it right away. He had my garage door up and working again within 30 minutes. Brian you ROCK! Thank you Precision Door, for having such kind, knowledgeable and professional employees, keep up the good work.
Shawna Fancher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian Paine came this morning and was very kind and explained everything to me and even spoke to my insurance company to get prior authorization for me. He was the best person that has ever worked in my home . If I need your services again please send him out. Thank you Brian for a great experience.
Ruth Thomas
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake Huntress could not have been more affable. He did not waste any time. Made a diagnosis and gave me on an estimate before beginning the project. He double checked all the devices and explained what had been done to rebuild the door. He could not have been more conscientious and completed everything to my satisfaction. He is a credit to the company.
Michael Cook
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, very professional and polite. Seemed a little pricey but fixed the problem.
Harris
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for sending the text message with the picture of Brian. I appreciated that very much. I felt very comfortable, he recommend what needed to be done and was not pushy, that I appreciated very much. I would give Brian top rating. Thank you Brian and Precision.
Charlotte Berling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian Payne was our tech today. I had a picture of him sent to me before his arrival. He was friendly, knowledgeable, efficient and extremely courteous. He explained everything in great detail and I did not feel pressured to make a quick decision. He installed our new garage opener in less than 2 hours. He also helped me program the opener to my car and made sure I had the MYQ app working before he left. I would highly recommend Brian and Precision! Thank you for your excellent service!
Cathy Kowalski
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryan was a great tech who diagnosed and fixed our issue with ease!
Andrew Stephens
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David and Brain was very friendly and professional, they where very knowledgeable on any question asked. Would recommend them to family and friends.
Arthur Casto
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had issues today with our garage door coming off track and one cable getting tangled. Was concerned we'd have issues getting it repaired on a Saturday. Found Precision using a Google search and gave them a call. The lady who answered was very helpful and polite. The experience continued with Brian. He called to let us know when he'd be arriving, so we could plan accordingly. Once he arrived, he was polite and very knowledgeable. We opted to order a new door as the existing one was 20+ years old and has some issues. He fixed the door so it would be operational until the new one was installed. Very pleased and love the great service!
Rodney Shaffer
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was very honest and straightforward which I appreciated, I am very pleased with the service and install. Thank you again David!
Colleen Bitter
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced outside door opener key pad and indoor spring. Got another remote. Everything was done in an orderly fashion and checked. He even moved my indoor opener to a better position for me. Efficient and effective.
Yvette Ryan
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with service.
Vicki Glahn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was ultra professional, on time, and courteous from start to finish. He gave detailed info on what our options were and guided us to the right decision without being pushy. We will be sure to recommend both David and Precision in the future!
Cody Hendershot
Service Provided:
Garage Door Opener Install
Product:
Opener
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