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Garage Door Repair Reviews in Northern Kentucky Area, KY (Updated August 2026)
Precision Garage Door of Cincinnatihas received 783 reviews, averaging 4.89 Stars:
Alexandria, KY
Hi Robert, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Independence, KY
Fast and friendly service Geoffrey was a pleasure to work with he took the time to explain everything and answered all my questions. I will definitely will use them again for all my garage door needs.
- Victoria Seaver
Florence, KY
Hi i feel like I paid.a little too much for a garage door opener 1,415 $ for a basic opener but I had had a really good experience with Brandon the installer, he was up front honest with us and went above and beyond with our installation and even adjusted our other garage door and lubeed all our rollers before he left.
- Rachelle West
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Fort Mitchell, KY
A neighbor recommended and I value his opinion. I wasn't disappointed.
- Cathy
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Technician: James Schmidt
Walton, KY
Precision Overhead Garage Door Service of Cincinnati exceeded my expectations. The associate who came over to my home called me first, offering to come earlier. I would've accepted such service, but it was not possible. What I did like is that the associate offered me a bottle of water, I accepted the offer, and he brought me a small bottle. Jimmy S. did a good job. I explained to him the issue (that my garage door was not closing as a result of a broken wire). After he came over, everything not only worked like a charm, but Jimmy made everything look even better than it did before. I wish I could give him more than just a good rating, as it's well deserved. This kind of service is non-existent with the gruesome displeasure of the Garage Door brand people. The two times I called those jokers I was greeted with unprofessionalism like I never experienced before. Precision door is right where it's at. Thanks, Precision, for doing an outstanding job.
- Charles
Florence, KY
Did a great, very pleased with how quiet my new opener is, he helped me set up the app too!
- Jennifer Baugh
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Fort Mitchell, KY
Matt was awesome. Woke up to a broken spring and it was fixed by 11am. Took the extra time to adjust the sensors that were being a pain.
- Steve Steinbrunner
Fort Mitchell, KY
Fast, courteous, professional.
- Richard Skaats
Independence, KY
My technician was Kevin. He was very professional and completed in the time he said he would. I would highly recommend them for your garage door needs.
- Margaret Hewins
Walton, KY
Harley was prompt to arri e per his communications, clearly explained what he was going to look at, and presented options to consider rather than a single solution I didn't ask for given our circumstances. Thereafter performed the repair quickly and effectively. We appreciate the quick availability, response, and fix to return to operation.
- Joseph Tiseo
Independence, KY
Scheduling with Precision was so easy and they had availability first thing the following day. Chris was phenomenal! He called me first thing in the morning to ensure my appointment block still worked for my schedule, and then again to give me a 30 minute advance notice of his arrival. Upon arrival Chris took the opportunity to ask questions and learn more about our existing garage door issue and what resolution we were seeking. He provided us with a “Good, Better, Best” resolution options, which made it simple in making a decision. I greatly appreciated Chris answering all of my questions. He was very professional, courteous, and helpful. Completing our repair within a very short time, allowing us access to our garage and vehicles. Thank you, Chris and Precision! Keep up the great work!
- Chaise Wills
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Fort Mitchell, KY
We had a great experience with precision overhead garage! I was easily able to get an appointment Thursday night for Friday morning. Chris called when he was on his way over. Garage door was fixed in about an hour. Highly recommend Chris and precision for any future garage needs!
- Theresa Jacobs
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Fort Mitchell, KY
No service fee to come out. I like the tv commercials. A company being honest with you. Chris was excellent. I like the options given to let me decide what is best. The five year warranty is great, too.
- Jim Sivers
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Fort Thomas, KY
David Eilers was the technician that worked on my garage door and he was fantastic. Professional, courteous and technically proficient. Would highly recommend David to anyone.
- Joe Mcvicker
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Technician: David Eilers
Covington, KY
Jimmy the technician was able to stop by the same day, which was impressive. Communication was excellent. He explained everything in detail and the issue was repaired in a professional and timely manner. We would highly recommend Precision Garage Door Seevice
- Thad Gronotte
Taylor Mill, KY
Same day scheduling when our car was trapped in the garage. Kept us updated on arrival and who our tech would be. Very polite and helpful-will use again!
- Angela Robinson
Burlington, KY
Harley, Replace my garage door bottom seal and check my garage door. Did an outstanding job! 5 stars.
- Mark Sommers
Fort Mitchell, KY
Call me. I’d rather talk my opinion.
- Steve Schmidt
Florence, KY
Excellent service and a job well done. The price was higher than expected but I haven't had a need for garage door service is quite some time.
- Steve Geis
Erlanger, KY
Professional, and top notch. My door works, the service was great. Thank you all.
- Richard Podzikowski
Walton, KY
David Eilers was able to repair our door and save us money on what I was afraid would require a full replacement. He showed up early, was very polite, knowledgeable, and took time to explain the repairs to me. He was done within an hour of starting work, and I would recommend Precision to anyone looking for garage door repairs.
- Preston Roberson
Alexandria, KY
Matt was very polite, consulted me on everthing, arrived promptly, did a great job.
- robert creager
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Florence, KY
I saw your site on the internet and decided to make an apt. Our service tech was Jimmy Schmidt. He was very professional and sold us a new Lift Master. What a difference it has made. so quiet and efficient. we will definitely recommend Precision and Jimmy to our neighbors and friends. Thank you Paul Pryor
- Paul Pryor
Fort Mitchell, KY
Fast and friendly service. The technician was very professional and addressed all my concerns.
- Barry Martin
Independence, KY
I am very satisfied with the work I had done today by Harley Carter. He was knowledgeable and answered all my questions with confidence. He was also extremely respectful of my property cleaning up the work area nicely when he was done. I hade a very good experience and would recommend this service to friends.
- Roxanne Hennessy
Rabbit Hash, KY
The issue was described to us so we were able to make a decision that worked well for our situation. The garage door works great. Great customer service.
- Martha Mertes
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Fort Mitchell, KY
I appreciated the fast response and quick resolution for my problem.
- Charles Medley
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Florence, KY
David, Did a great job answered all my questions and concerns. I will recommend Precision to friends and family. Very Good service.
- Yohanne Arthur
Fort Mitchell, KY
Our garage door broke on Tuesday and we called Precision to setup an appointment with Kayla. She was super helpful and we had an appointment scheduled for Wednesday afternoon. Kevin, the technician was very knowledgeable and told us exactly what we needed and how much it would cost. He did an excellent job repairing our door. We would highly recommend Kevin and the Precision team for any of your garage door repair needs! Thank you so much!
- Jamie Milligan
Burlington, KY
We had old garage door openers, including one that was over 30 years old. I had been repairing them every few months when something would go wrong, but one of them finally had a critical breakage (gear shaft snapped). Not long after contacting Precision, Kevin was in my garage, explaining my options. I already knew what I wanted, and he had some additional tips and tricks to quiet our noisy garage doors. It was all installed and running smoothly by dinner time, and this was on a Sunday. Now I can't even hear the garage doors open or close unless I'm standing next to them. Kevin didn't hard sell me on anything, just gave me options and let me pick. It looks like he reshaped some bent metal on my roller tracks too, so we don't need to replace them.
- Casey Fraser
Chris the technician did a great job was courtesy and polite. The office on the other hand did not return phone calls. I called on 7/27 and was told I would get a phone the next day that didn’t happen. When I called back I was told 24 to 36 hours I should get a call back that didn’t happen. So I called a third time on 8/4 and finally someone answered my warranty question and scheduled the technician for 8/5. The garage door opener could not be repaired a new one had to be installed which was covered under warranty, so this is the reason for the 3 star rating.
- Robert Thomas