4.9 1 2 3 4 5 834 Reviews

From Northern Kentucky, KY Homeowners

Garage Door Repair in Northern Kentucky, KY

Precision Garage Door

Same-day garage door repair in Northern Kentucky, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Northern Kentucky, KY FREE Service Call With Any Repair

Serving Northern Kentucky, KY

Proudly serving the Northern Kentucky community with same day service.

Service truck

Local Garage Door Repair in Northern Kentucky, KY

Precision Garage Door of Cincinnati Area provides same-day garage door repair in Northern Kentucky, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Northern Kentucky homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Kentucky and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 827 most recent customer reviews

Precision Garage Door of Cincinnati is viewed very positively across Northern Kentucky for fast, dependable garage door service delivered by professional technicians who communicate clearly and explain repair options in plain language. Customers frequently mention same-day or next-day scheduling, prompt arrival updates, thorough inspections, and efficient repairs or installations that leave doors operating smoothly, quietly, and safely. Many reviewers also praise the company’s polite, friendly team, clean workmanship, and confidence-building approach that avoids pressure and helps customers choose the right solution for their needs.

What Customers in Your Area Mention Most

Service (506) Customers consistently praise the courteous, helpful, and easy-to-work-with service experience, often describing the team as friendly, polite, professional, and accommodating. Expertise (439) Reviewers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues clearly while explaining what is wrong and why a repair or replacement is recommended. Responsiveness (375) Customers repeatedly mention fast response times, quick scheduling, and prompt callbacks or arrival updates, including many same-day or next-day appointments. Communication (344) Reviews highlight clear communication throughout the process, including ETA calls/texts, detailed explanations, and regular updates before, during, and after service. Professionalism (338) Many reviewers describe the technicians as professional, courteous, respectful, and well-presented, with strong customer-facing manners from start to finish. Speed (301) Customers often emphasize that repairs and installations were completed quickly and efficiently, with little downtime and no wasted time on site. Booking Experience (194) The scheduling process is commonly praised as easy, convenient, and flexible, with online booking and helpful office support making appointments simple to arrange. Product Quality (170) Reviewers frequently say the finished work and replacement parts are high quality, with doors, openers, rollers, and hardware working better, smoother, and quieter after service. Trustworthiness (144) Customers often mention honesty, transparency, and low-pressure recommendations, saying they felt confident in the assessment, pricing discussion, and repair choices.

Recent Reviews from Northern Kentucky, KY

Paula Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional and worked in timely manner. Left no mess.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Schnitzler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jimmy arrived early, after coordinating with me, and he immediately assessed what needed to be done. He then set about repairing my door and was thorough in his repairs. I was glad he came and did not "add value" to the repair cost. A true gentleman who knows his job and how to please his customer(s). Thanks, Jimmy and have a great life young man.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Shelli Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Needed an unexpected repair and Precision was available immediately. They did great work and the price was reasonable. I highly recommend and will be reaching back out for replacement needs in the future.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Springs

Danny & Donna Courtnay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Was very satisfied with the technician, Chris. He was very pleasant & knowledgeable on taking care of all the issues we had with our garage door & programing our new car. We will recommend your service to our friends.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Opener Repair

Sam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 10/28/2026

My expectations were met and then some. I have been plagued with two 10 x 10 overhead doors that never worked right from day 1. They were installed by one of your competitors. Your technician Harley arrived as communicated and analyzed my problems instantly. He gave me 3 options to choose from. I chose the ‘best” option and so glad I did. The doors work perfectly now and just glide up and down. I chose Precision because your advertising seemed sincere and the reviews reflected that. I have 5 overhead doors on my property and now feel secure that I have a “guy” I can turn to when I have a problem. Thanks Harley!

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Laurie F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James was excellent and very informative regarding the issue. After an assessment of the situation, he offered several options. James and Matt completed the installation in a very timely manner. Overall, a very positive experience!

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Install

Product: Garage Door Opener

George Svaranowic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 10/27/2026

Great job!

Service: Garage Door Repair

Fernando Obregon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 10/25/2026

Excellent job, Kevin O'hara explained everything clear and concise, also before showing to my house I received a called from Kevin telling he was on his way and also asked me if I wanted a cup of coffee. Thanks Kevin, for the awesome job.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Broken Garage Door Spring Repair

Product: Springs

Jessica Penney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt was beyond amazing! For such a young man he is very respectful, kind and a great asset to your company. He deserves a raise because this is the first time I’ve gotten a quote and didn’t think of having other companies come after for a quote. Treat that young man well!

Service: Install Garage Doors

David Lawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My technician Matt Thomas was friendly, informative and professional from start to finish. He spoke with me about my initial problem, did a full inspection, and provided multiple options for resolution while answering my questions throughout. Service was quick overall and he even swept out some leaves that had blown in while he was working, saving me the hassle of doing so after his departure. I did research before deciding where to find service and after my experience I will continue to use them for any future issues. Highly recommended.

Service: Garage Door Repair

Product: Springs

Sheldon Mains

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 10/19/2026

Great job and fair price

Service: Broken Garage Door Spring Repair

F Schuler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt is very professional and knowledgeable. He check through on both of the garage doors and spends time to explain the safety on operating the garage door. He also listed all the repair options to choose and explained each option to well fit the current repair situation.

Service: Garage Door Repair

Product: Springs

Mark Stephens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 10/09/2026

Excellent and fast service to fix a broken spring and update all the moving parts on an old garage door. Justin was excellent and got the job done quickly. Will definitely call you all again if/when we have another issue. Thanks!

Service: Broken Garage Door Spring Repair

Product: Springs

Peter Newberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newport, KY 10/08/2026

Fantastic prompt professional service!

Service: Install Garage Doors

Product: Garage Doors

Sam Tyirin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were very satisfied with the work performed by Jimmy Schmidt.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim Hermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very impressed with the "star quality" service that I received today from Justin Johnson. He called me to introduce himself and the approximate time of his arrival. He called about 1 hr later to let me know he was 30 mins out. He was stopping to get gas and to pickup something to drink. He asked if he could bring me something. How nice was that!!! Throughout his assessment of my problem, he explained what was failing and my options. He was extremely thorough. I choose the full replacement of my garage opener. I couldn't be happier!!! My door is quiet, I have a smart sensored opener. WOW. I am over the moon happy with Precision Garage Door Service. Ask for Justin Johnson as your tech. He receives a BIG 100++. I haven't received this level of customer service in years. GREAT JOB Justin!!!!

Service: Garage Door Opener Install

Product: Garage Door Opener

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Harley did a great job; he has now serviced both garage doors. Quick, efficient and honest.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Springs

Linda Boiman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt response to service call. After Geoff the technician reviewed our situation he gave us several options right away that would resolve our garage door problem. After we decided on which option, he was available and prepared to do the work right away. No need for further scheduling of an appointment.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

patricia pike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service, arrived on same day as openings were available. Was wanting general maintenance - tune up. This was not a repair request, maintenance is not a choice for this survey/review. Matt Thomas was our technician. He was great, very thorough, reviewed our previous history with Precision Door. Had complete conversion 7/29/16 (Replaced original Wayne-Dalton system) And then garage door opener system replaced 6/19/18. He tested system - No repairs needed. He did lubricate hinges on garage door. Behavior and appear was very professional. Very pleased with Precision Door!

Service: Garage Door Repair

Mike Oleary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 09/30/2026

Jimmy called ahead of time with an ETA and was very prompt. Great service and gave me multiple options to choose from. He worked efficiently and got the job done clean and swiftly.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Product: Springs

Naomi Brossart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Erlanger, KY 09/30/2026

Harley Carter was very knowledgeable and helpful.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Tracey S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After waking up Sunday morning to a broken spring on our 18' garage door, we searched online for a qualified LiftMaster repair dealer. Precision came up in our search and had an easy-to-navigate website with next-day morning availability. Several hours later, I received a call from Kevin, a Precision technician, who offered to take care of our door the very same day. Kevin arrived at our home early evening and was extremely professional, knowledgeable, and courteous. Our door is 15 years old, has plastic rollers, and supports a very heavy door. He thoroughly inspected the system and provided good, better, and best repair options, clearly explaining the benefits of each without any pressure. He had every part needed on his truck, including a new bottom rubber seal, and completed the repairs in about an hour. The quality of the work exceeded our expectations. The door now operates smoother, quieter, and more reliably than it has in years. Precision's quick response, excellent communication, and Kevin's expertise turned what could have been a major inconvenience into a very positive experience. I would highly recommend Precision Overhead Garage Door Service and especially Kevin to anyone needing garage door repairs or service.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Broken Garage Door Spring Repair

Product: Springs

Chris Marrie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, KY 09/26/2026

Love the Green spring! Christopher Woods was great and easy to work with. They also warranty the work.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Repair

Product: Springs

Stacy Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Erlanger, KY 09/25/2026

Jimmy came today to repair my garage door. He was very efficient and thorough in his explanation for recommended repairs. Once I picked an option he was able to complete the work quickly and have our garage door back to normal.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Product: Springs

Charles Wimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 09/22/2026

Great service. Quick repair and friendly service.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Broken Garage Door Spring Repair

Product: Springs

Christopher Cahill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newport, KY 09/21/2026

Harley was very helpful and professional

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Springs

Josh Schlake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Harley did a great job explaining our issues that we had with our garage doors. He was able to help us navigate repairing the garage door with different options and get it operational again. Highly recommended!

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Springs

Bryan Spitler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great customer service! Matt laid out several great options for repair and replacement for me. He was professional and efficient throughout my experience. I will use this company again!

Service: Garage Door Opener Repair

Lorlene Jump

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, KY 09/14/2026

Precision Garage Door Service is the BEST!. I called this morning to check my key pad if there is something wrong with it because sometimes it works and sometimes it doesn't. And thinking also that winter is coming up and it has to work. After talking to Ashley about the problem she scheduled me right away that afternoon. It was very quick and easy. No wait at all. And now it fixed. They are all very professional and polite even the first time I met one of the service guy four years ago when I had my garage door replaced to a new one. I will definitely recommend Pricision Garage Door Service! You will not regret. Thank you!

Service: Garage Door Opener Repair

Zackary Galliher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jimmy helped me fix my broken garage and get everything back up to order. I replaced a single spring with dual springs and things are working much better now. While the price was a little more than what I would have wanted, I think the service was fast, informative, and professional. I am ok with paying more for service that quick and painless. Thanks so much for giving me my garage back.

James Schmidt

Service Technician: James Schmidt

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Northern Kentucky neighbors and let our experts take care of your garage door.

Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Precision Garage Door Service of Batavia
Office: (513) 201-8523
1246 Old State Route 74
Suite C1

Batavia, OH 45103