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Great all the way around. I used the live chat and she had a technician Sent to us within 2 hours. The technician, Bryce was excellent. I highly recommend and will use again.

Thanks so much for the 5 stars Audra & Danny

Review:

Bryce Couch was the service tech that did the repair/install. He was VERY professional and transparent with the options they offered. I've already recommended Precision Garage Door of Cincinnatie to my neighbors and would definitely use them for any other garage door issues we might have in the future.

Thanks for the great review David

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Did a great job at a fair price. Repair man was on time, very knowledgable and efficient with his installation. I would certainly recommend your company to others.

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Service was here quickly and work was completed in a very timely manner. That’s the reason for the 3. Otherwise, expensive and try to sell you on hundreds of dollars of unnecessary repair work. If it hadn’t needed done quickly, I would’ve checked around and probably saved a couple hundred dollars. Should’ve been around $300 repair, I was charged $500. Again, paid for the convenience I guess.

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They just took my money, promising me to send the INVOICE, but they just sent by email the SAFETY CHECK LIST. The technician ask me my credit card number. I paid, but they never sent the work order. Now don't know what I paid for or what they exactly did. TERRIBLE EXPERIENCE I SPENT MY LAST DAY OF THE YEAR TRYING TO FIND SOMEBODY ABLE TO TELL ME WHAT DID I PAY FOR :(:(:(:(:

Clara, Now that we have spoken on the phone I want to again apologize that your emailed receipt did not come in a timely manner, although I am happy we were able to service your tenant on New Year's eve. Now that the receipt has been sent, is there anything else we can do to help you out?

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VERY PLEASED WITH SERVICE AND REPAIRMAN!!!!!!!

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Justin was extremely professional and thorough in walking through the problem. Very pleased with him and the company’s customer service - from the scheduler, to the online confirmation, the texts and arriving on time. Well done!!!

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Excellent same day service. Knowledgeable service tech with outstanding communication skills.

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Ronnie came to my home in Hebron today and got the job done quickly. He was polite, most pleasant, and has a gift for customer service. He’s a keeper and undoubtedly an asset to your business. Thanks so much Ronnie!

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Great service. Love this company. Always professional and have helped me twice to repair two different garage doors same day.

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No complaints! I would 100% recommend your company to others. Thank you!

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Jake was awesome quick and really knowledgeable. Pleasurable experience all around.

Thanks for the review Richard, we appreciate your business!

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Kevin was fast ad great had to replace my springs and two brackets

Thanks for the review Mark

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I was completely satisfied with Kevin and his quick work. He had the door fixed in less than 30 minutes. 5 star rating

Thanks for the feedback Tim!

Review:

Rocco Carangi was very nice and very polite. We called this morning and they put us on their schedule the same day. We really appreciate that. He gave us a couple different options for our repair and the price was reasonable. He done the job right then and did everything perfect. We would definitely recommend them to anyone that needs something like this done! Thank you so much!

Stan, Thanks so much for taking a moment and letting us know how Rocco did!

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Easy to schedule the service, was well notified of the arrival time and the repair was done quickly (on the Saturday before Easter I might add).

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Couldn't be any happier with this service. Very professional. Kevin did a great job. Sending a picture of the technician that is coming is a excellent feature. I would highly recommend your service to others.

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Ray Salcedo was the tech that performed my service. Very nice and professional employee. He actually showed up earlier then set appointment. I liked the companies text that showed me who was coming to my house and a picture of Ray. Outstanding service. Fair pricing. I will use Precision garage door service again for my repairs.

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Excellent service! I was able to get serviced the day I called and earlier than my estimated time. This turned out to be a blessing since I could not get my car out of the garage. Terry was very professional! 5 star rating all the way!

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Service tech was very knowledgeable, friendly, and did excellent work. ***** stars

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Awesome service! I always appreciate when a technician doesn’t try to up sell just so you buy the highest package! Very refreshing to have someone say you don’t need the most expensive offering. Well done. I highly recommend them. Rainer our technician was efficient, polite, and knowledgeable!

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Ray was very professional and gave me three options to chose from. These guys will be my go to garage door guys from now on

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Great service. Could not have been improved.

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Was a wonderful experience

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Extremely happy with prompt & professional service. Repair cost reasonable.

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Rainier did a great job. Knew his stuff and was pleased to answer my questions. He explained all the issues and offered solutions. Some I wanted to pay for and some I didn't. Garage door is in better shape now than before I broke it!

Review:

Your representative did a great job and made a good impression, he worked quickly and did not pressure us to buy any extras, however, he did neglect to tell me about the $45 off coupon on your website. That extra money could have come in handy. If he would have mentioned it I would have been even more impressed.

Review:

Terry did a terrific job on my door. He put new cables, springs, rollers, bearings on my door. He explained all that was wrong and what we needed to do to get it rolling like new. I could tell he knew what he was doing. The new rollers are really the bomb. Sealed roller bearings. Man, my door is really quite. Thanks, Terry. Merry Christmas to ya.

Thank you very much for the kind words and Merry Christmas.

Review:

I managed to mess up my garage door this morning, and fortunately, I stumbled upon Precision. George came out in no time flat and did an amazing fix, for a very fair price. I told him I was amazed that I could get a same day appointment, and he told me there are staff dedicated to installs, and staff dedicated to dealing with repairs. This is a great customer service philosophy, because what customer wants to wait any longer than necessary for an appointment to repair something?! Without a doubt, I would recommend Precision for your garage door needs.

Review:

My door spring broke so I couldn’t open door. It’s Saturday and needed to get car out. I called overhead door company who had installed door when House was built. They told me it was a 340 dollar service fee to respond us parts and labor. Total was just under 800 bucks!!! So I called precision and 75 dollar respond fee plus parts. My total was 355 bucks !!!! My tech terry showed up 75 minutes after calling and took and hour. He replaced spring and both cables for way u see half of overhead. I’m going get new door in future and without a doubt I will use precision.