Review:

Easy to schedule the service, was well notified of the arrival time and the repair was done quickly (on the Saturday before Easter I might add).

Review:

Couldn't be any happier with this service. Very professional. Kevin did a great job. Sending a picture of the technician that is coming is a excellent feature. I would highly recommend your service to others.

Review:

Ray Salcedo was the tech that performed my service. Very nice and professional employee. He actually showed up earlier then set appointment. I liked the companies text that showed me who was coming to my house and a picture of Ray. Outstanding service. Fair pricing. I will use Precision garage door service again for my repairs.

Review:

Excellent service! I was able to get serviced the day I called and earlier than my estimated time. This turned out to be a blessing since I could not get my car out of the garage. Terry was very professional! 5 star rating all the way!

Review:

Service tech was very knowledgeable, friendly, and did excellent work. ***** stars

Review:

Awesome service! I always appreciate when a technician doesn’t try to up sell just so you buy the highest package! Very refreshing to have someone say you don’t need the most expensive offering. Well done. I highly recommend them. Rainer our technician was efficient, polite, and knowledgeable!

Review:

Ray was very professional and gave me three options to chose from. These guys will be my go to garage door guys from now on

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Great service. Could not have been improved.

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Was a wonderful experience

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Extremely happy with prompt & professional service. Repair cost reasonable.

Review:

Rainier did a great job. Knew his stuff and was pleased to answer my questions. He explained all the issues and offered solutions. Some I wanted to pay for and some I didn't. Garage door is in better shape now than before I broke it!

Review:

Your representative did a great job and made a good impression, he worked quickly and did not pressure us to buy any extras, however, he did neglect to tell me about the $45 off coupon on your website. That extra money could have come in handy. If he would have mentioned it I would have been even more impressed.

Review:

Terry did a terrific job on my door. He put new cables, springs, rollers, bearings on my door. He explained all that was wrong and what we needed to do to get it rolling like new. I could tell he knew what he was doing. The new rollers are really the bomb. Sealed roller bearings. Man, my door is really quite. Thanks, Terry. Merry Christmas to ya.

Thank you very much for the kind words and Merry Christmas.

Review:

I managed to mess up my garage door this morning, and fortunately, I stumbled upon Precision. George came out in no time flat and did an amazing fix, for a very fair price. I told him I was amazed that I could get a same day appointment, and he told me there are staff dedicated to installs, and staff dedicated to dealing with repairs. This is a great customer service philosophy, because what customer wants to wait any longer than necessary for an appointment to repair something?! Without a doubt, I would recommend Precision for your garage door needs.

Review:

My door spring broke so I couldn’t open door. It’s Saturday and needed to get car out. I called overhead door company who had installed door when House was built. They told me it was a 340 dollar service fee to respond us parts and labor. Total was just under 800 bucks!!! So I called precision and 75 dollar respond fee plus parts. My total was 355 bucks !!!! My tech terry showed up 75 minutes after calling and took and hour. He replaced spring and both cables for way u see half of overhead. I’m going get new door in future and without a doubt I will use precision.

Review:

I had called other door companies and my initial feeling was that they were not very friendly and helpful. When I called Procision, the intial feeling was one of confidential, compotent people. So I asked them for their help and help they did. Installer Terry White exceeded my expectations with his service and helpfulness. I will always call Procision in the future and recommend them to friends and family. Praise God, for sending people that care to me.

Review:

We used Precision for a repair today. This is the third time we've had the pleasure of working with them, and every time, they've been efficient, professional, and value-added. The technicians have never tried to sell me something I didn't need; in fact, each one has advised against purchasing a new part that still had some useful life. I HIGHLY recommend Precision for all your garage door needs.

Thank you for the great review and being a loyal customer.

Review:

George did a great job....He arrived on time...explained everything in detail.. No hidden cost or fees....we are very satisfied...

Review:

Fast, knowledgeable and professional. Thanks for the great customer service while installing my new operator!

Review:

I called because my door broke on a Sunday, they could not make it that day, but they were at my house first thing Monday morning. The rep was very professional and I trusted the service suggested and provided

Review:

Very impressed with the professionalism and efficiency from start to finish. The installer, George Shaw, was excellent!

Review:

After calling overhead door and AE door no services would be available until the next day. Asking the cell phone we got your phone number. We had 2 cars stuck in the garage and had appointments. George came and took care of our problem very quickly. His iservice was excellent and even added an extra spring which made the door operate smoother. Thanks to George he saved our day. Great serviceman.

Donna and Ray, Thanks for taking the time to review our service. We are thrilled you were happy with our availability and George's expertise. We will pass along a thanks to George

Review:

I called on a Friday about one broken spring on our garage door. Greg, a professional and prompt technician arrived Saturday afternoon. We inquired about replacing the 2nd door’s spring since it was older, and Greg was able to replace both in 1 1/2 hours. No extra charge for Saturday service. Great service!

Review:

Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.

Thank you Gary. We appreciate your review and your business.

Review:

George was amazing! He was on time and very thorough with all matters. Very professional company. I would recommend to anyone!

Heidi Kramer, Thanks for taking the time to review our service and we appreciate the kind words about George! We will be sure to tell him to keep up the good work!

Review:

PUNCTUALITY, Expert in their professions and does the work without hesitation. Skillful and hard working. Charges are liberal and gives discount for seniors. Hope everyone be like them, kind and helpful. I am forced to say this because in May 2018 I had to gix my closet and other some work fixed. Hired Jolly Plumbers for their rate was slightly less. But they took money without completing the work and next day fixed new closet which was not new but broken and still leaking. There are very honest and kind people loke your company. God bless.

Thank you very much we value and appreciate all of our customers.

Review:

There seems to be a lot of garage door repair service companies out there, and many with similar names. But if you are unsure who to call, from my personal experience THIS is the company you’ll want! I had my door springs installed by Precision Overhead Garage Door Service 10 1/2 years ago, and bought the lifetime warranty for “free” springs replacement. Yesterday evening one of the springs finally wore out (after 10 1/2 years of daily multiple use) and broke. I called the toll free number on my original receipt and mentioned the warranty and the broken spring. They set up the service call for the next day (less than 24 hrs. later) and setting a time that worked for me was EASY (they were totally flexible). They were proficient at confirming my appointment by text (including the technician’s name (“George”) & bio, and when he was on his way). He arrived on time (even earlly), was friendly and knowledgeable, and did an exceptional job replacing with two new springs and of course they honored the warranty with zero charge. (Even though this was serviced by the local franchise (“precisiondoorcincinnati.com”) that didn’t even exist yet when I bought the warranty from the original parent company over 10 years earlier. (The tech also said that my NEW replacement springs are also covered by the originally purchased lifetime warranty, with possibly only a service call fee in the future but no charge for future replacement springs). I would highly recommend “Precision Overhead Garage Door Service”!!!

Review:

Thank you for your prompt response and for the excellent (5 star) service. Your technician was very knowledgeable and he helped us to understand the condition of our garage door. He replaced one of the hinges that had been broken and made lubricated the entire system. We found you on the internet and were pleased with your A+ BBB rating. We would now recommend your services to our neighbors and friends.

Thank you for your great review. We really appreciate the business. Best Wishes, Precision Cincinnati Team Precision Garage Door of Cincinnati 1(888)526-4587

Review:

Quick and easy!! Terry was fixing my busted spring in no time. 45 minutes later, my wife was able to get out. Super friendly and fast! Thanks !!

Thank you for the great review. We appreciate your business. - Terry

Review:

I think I have your white step stool and you have my black step stool ! You can keep mine and I can keep yours. or we can swap back ! Yours is outside by my (new ) garage door. /// Great Job !!!! Love my new door !!

Tom, Thank you for the kind words, I did look and I have my white step stool, so that one must be a spare. We really appreciate your business.