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Read what people are saying
about Precision Garage Door in:

Northern Kentucky Area, KY

Precision Garage Door of Cincinnati
has received 54 reviews, averaging 4.96 Stars:
Review:

I had called other door companies and my initial feeling was that they were not very friendly and helpful. When I called Procision, the intial feeling was one of confidential, compotent people. So I asked them for their help and help they did. Installer Terry White exceeded my expectations with his service and helpfulness. I will always call Procision in the future and recommend them to friends and family. Praise God, for sending people that care to me.
Jacqualine Ligon
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Fast, knowledgeable and professional. Thanks for the great customer service while installing my new operator!
Ken Santo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I called because my door broke on a Sunday, they could not make it that day, but they were at my house first thing Monday morning. The rep was very professional and I trusted the service suggested and provided
Jeanne Gtote
Service Provided:
Broken Garage Door Spring Repair
Review:

Very impressed with the professionalism and efficiency from start to finish. The installer, George Shaw, was excellent!
Tim Lewis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

After calling overhead door and AE door no services would be available until the next day. Asking the cell phone we got your phone number. We had 2 cars stuck in the garage and had appointments. George came and took care of our problem very quickly. His iservice was excellent and even added an extra spring which made the door operate smoother. Thanks to George he saved our day. Great serviceman.
Donna Fancher and Ray Fancher
A Response from: Precision Cincinnati Team

Donna and Ray, Thanks for taking the time to review our service. We are thrilled you were happy with our availability and George's expertise. We will pass along a thanks to George

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I called on a Friday about one broken spring on our garage door. Greg, a professional and prompt technician arrived Saturday afternoon. We inquired about replacing the 2nd door’s spring since it was older, and Greg was able to replace both in 1 1/2 hours. No extra charge for Saturday service. Great service!
Julie Schimpf
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.
Gary Zimmerman
A Response from: Precision Cincinnati Team

Thank you Gary. We appreciate your review and your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

George was amazing! He was on time and very thorough with all matters. Very professional company. I would recommend to anyone!
Heidi Kramer
A Response from: Precision Cincinnati Team

Heidi Kramer, Thanks for taking the time to review our service and we appreciate the kind words about George! We will be sure to tell him to keep up the good work!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

PUNCTUALITY, Expert in their professions and does the work without hesitation. Skillful and hard working. Charges are liberal and gives discount for seniors. Hope everyone be like them, kind and helpful. I am forced to say this because in May 2018 I had to gix my closet and other some work fixed. Hired Jolly Plumbers for their rate was slightly less. But they took money without completing the work and next day fixed new closet which was not new but broken and still leaking. There are very honest and kind people loke your company. God bless.
Krishna
A Response from: Precision Cincinnati Team

Thank you very much we value and appreciate all of our customers.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

There seems to be a lot of garage door repair service companies out there, and many with similar names. But if you are unsure who to call, from my personal experience THIS is the company you’ll want! I had my door springs installed by Precision Overhead Garage Door Service 10 1/2 years ago, and bought the lifetime warranty for “free” springs replacement. Yesterday evening one of the springs finally wore out (after 10 1/2 years of daily multiple use) and broke. I called the toll free number on my original receipt and mentioned the warranty and the broken spring. They set up the service call for the next day (less than 24 hrs. later) and setting a time that worked for me was EASY (they were totally flexible). They were proficient at confirming my appointment by text (including the technician’s name (“George”) & bio, and when he was on his way). He arrived on time (even earlly), was friendly and knowledgeable, and did an exceptional job replacing with two new springs and of course they honored the warranty with zero charge. (Even though this was serviced by the local franchise (“precisiondoorcincinnati.com”) that didn’t even exist yet when I bought the warranty from the original parent company over 10 years earlier. (The tech also said that my NEW replacement springs are also covered by the originally purchased lifetime warranty, with possibly only a service call fee in the future but no charge for future replacement springs). I would highly recommend “Precision Overhead Garage Door Service”!!!
Paul Granick
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you for your prompt response and for the excellent (5 star) service. Your technician was very knowledgeable and he helped us to understand the condition of our garage door. He replaced one of the hinges that had been broken and made lubricated the entire system. We found you on the internet and were pleased with your A+ BBB rating. We would now recommend your services to our neighbors and friends.
David Roeding
A Response from: Precision Cincinnati Team

Thank you for your great review. We really appreciate the business. Best Wishes, Precision Cincinnati Team Precision Garage Door of Cincinnati 1(888)526-4587

Service Provided:
Garage Door Repair
Review:

Quick and easy!! Terry was fixing my busted spring in no time. 45 minutes later, my wife was able to get out. Super friendly and fast! Thanks !!
Matt Eten
A Response from: Precision Cincinnati Team

Thank you for the great review. We appreciate your business. - Terry

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I think I have your white step stool and you have my black step stool ! You can keep mine and I can keep yours. or we can swap back ! Yours is outside by my (new ) garage door. /// Great Job !!!! Love my new door !!
Tom McKinstry
A Response from: Precision Cincinnati Team

Tom, Thank you for the kind words, I did look and I have my white step stool, so that one must be a spare. We really appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Austin did a great job. Called 30 minutes prior and showed up on time. He explained the process and went to work. Professional and courteous operation. Highly recommended!
Randy Dosier
A Response from: John

Thank you for the great review. We are glad your are pleased with your garage door service.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Austin was great. Took the time to not only fix the issue but make sure it was oiled and sounding better than ever!
Tim Hughes
A Response from: John

Thank you for the 5 star review. We are glad that Austin took care of you garage door repair and all is working well!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Kevin was an absolute joy to work with: professional, extremely knowledgeable, forthright and honest. He answered all my questions and offered varying levels solutions. He was fast, efficient and tidy. He can work on our door anytime. Highly Recommended
Kevin Fogarty
A Response from: John

We are glad that you are happy with your garage door repair. Thank you for the great review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very fast response. Very nice in person and completed the work extremely fast. Explained everything that was to be done and offered alternatives that were available. Couldn’t be happier.
Joseph Schaeper
A Response from: John

Thank you for the 5 stars. We are so glad you are happy.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We recently had Precision Door come out to our home to repair our garage door. The repair specialist did a great job in a short time. He was knowledgeable and friendly!
Michael Calico
A Response from: John

Thank you for the great review. We are glad that your garage door repair went well.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Austin did a great job, he was on time, fixed the problems, and took care of all my questions. Definitely would recommend.
Blake Young
A Response from: John

Thank you for the great review, as well as the recommendation. We are always here if you have any questions or concerns.

Service Provided:
Garage Door Repair
Review:

The were able to replace my current garage door opener quickly.
Robert Davis
A Response from: John

We are thrilled that you are happy with your garage door service. Thank you for the great review. Please call if you need anything in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great response time, quick and courteous service! Lifetime spring warranty saved me $300
Robert Smith
Service Provided:
Broken Garage Door Spring Repair
Review:

I give the company a five star ..super fast service and super great technician (kevin) he worked fast and knew his business to perform great service getting my garage door working ..would highly recommend the company and the technician ..overall super happy customer and yes I would recommend precision to anyone that needs work as super fast appointment time and on time as he called just before he arrived ..if you need work on garage door please give them a call you won't be disappointed
Patricia Partin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The young technician arrived on time! Looked professional and was courteous. Conrats
Lucy Ibanez
A Response from: John

Thank you for the review Lucy. We are glad that you are happy with your service.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our technician, Kevin, was prompt and very professional. He took care of our problem in an efficient manner without overcharging us. This was our first experience with Precision. We appreciated the communication in knowing when our technician would arrive along with the introductory email complete with pictures of all of the technicians. Their extended hours are also a big plus. From now on Precision will be the only company we call should a problem arise with our garage door.
David Bender
A Response from: John

Thank you for the great recommendation! I am glad that your Garage door service appointment went well and you are satisfied. If you ever need help again, feel free to call us!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I called Precision Door to come out and look at my garage door. Keep in mind, I own a house built in the 1940's, so i was worried my door would be too old for them to work on. Kevin, my technician, came out and foxed my door no prob. He didn't try to sell me on anything that I didn't need. They were also right on time and did a great job. I would recommend them to any one in this area that needs help w/ any door problem.
Bryan
A Response from: John

Bryan, thank you for the great review, we are glad that everything is running smoothly.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

GREAT JOB! ALREADY RECOMMENDED TO A FRIEND WHO NEEDS SIMILAR WORK DONE!
Ryan Fay
A Response from: John

Ryan, thank you for the great review and the referral!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great professional friendly service on my garage door repair. Thank you
Walter Schultz
A Response from: John

We are glad that you are satisfied with your service.

Service Provided:
Garage Door Repair
Review:

it was a great experience with no hidden charges. They gave me the "out-the-door" cost at the end of the my initial phone call. Thanks
Carolyn Baca
A Response from: John

Carolyn, we are so glad you are happy.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Chris did a fine job installing a new garage door opener. We will continue to use Precision door as we have in the past when we had other repair problems. This company has always provided excellent service.
Gerald James
A Response from: John

We love that your are part of the Precision family! We are thrilled that you are a lifetime customer and are pleased with your service!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Your technician was very friendly and worked expeditiously. I am very satisfied with the job that he did. He did suggest another opening system, but right now it was beyond my budget.
Jack Lundy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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