4.9 1 2 3 4 5 817 Reviews

From Northern Kentucky, KY Homeowners

Garage Door Repair in Northern Kentucky, KY - Page 2

Precision Garage Door

Same-day garage door repair in Northern Kentucky, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Northern Kentucky, KY FREE Service Call With Any Repair

Serving Northern Kentucky, KY

Proudly serving the Northern Kentucky community with same day service.

Service truck

Local Garage Door Repair in Northern Kentucky, KY

Precision Garage Door of Cincinnati Area provides same-day garage door repair in Northern Kentucky, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Northern Kentucky homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Kentucky and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 808 most recent customer reviews

Precision Garage Door of Cincinnati earns consistently strong praise from Northern Kentucky customers for fast response, professional and knowledgeable technicians, and clear communication throughout the service process. Reviewers frequently mention same-day or next-day appointments, thorough explanations of repair options, and efficient work that gets doors and openers operating smoothly again. Customers also highlight courteous, respectful service, careful cleanup, and strong confidence in the quality of the repairs and installations.

What Customers in Your Area Mention Most

Responsiveness (262) Customers repeatedly praise the company for fast response times, including same-day and next-day service, prompt callbacks, and quick arrival updates. Professionalism (238) Reviewers consistently describe the technicians and staff as professional, courteous, respectful, and easy to work with. Expertise (216) Customers frequently note that the technicians are knowledgeable, thorough, and able to diagnose issues clearly while explaining what needs to be done. Communication (201) Many reviews highlight clear communication before arrival, detailed explanations of the problem and options, and helpful follow-through after the work is completed. Speed (175) Customers often mention quick repairs and efficient installations that are completed in a short time once the technician arrives. Service (163) Reviewers praise the overall service experience as helpful, friendly, and customer-focused from the first call through completion. Workmanship (128) Customers regularly say the repairs and installations are done well, with doors and openers working smoothly, quietly, and like new afterward. Friendliness (121) Many reviews call out technicians as friendly, personable, kind, and pleasant to interact with during the appointment. Booking Experience (97) Customers appreciate easy scheduling, convenient appointment windows, and smooth booking through phone, online, or chat.

Recent Reviews from Northern Kentucky, KY

John Mcgee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Harley was very professional courteous and knowledgeable. Explained everything and options thoroughly. I am very pleased with the installation and prompt response.

Harley Carter

Technician: Harley Carter

Service: Garage Door Opener Install

Product: Garage Door Opener

Robert Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 08/08/2026

Chris the technician did a great job was courtesy and polite. The office on the other hand did not return phone calls. I called on 7/27 and was told I would get a phone the next day that didn’t happen. When I called back I was told 24 to 36 hours I should get a call back that didn’t happen. So I called a third time on 8/4 and finally someone answered my warranty question and scheduled the technician for 8/5. The garage door opener could not be repaired a new one had to be installed which was covered under warranty, so this is the reason for the 3 star rating.

Response from Brandon Falone, President Business Owner

Hi Robert, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Service: Garage Door Opener Repair

Christine Shaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just googled garage door repair and Precision came up first so I called. I was surprised to have a great repairman show up less than 2 hours later and fix our problem!

Service: Garage Door Repair

Jim Wrobleski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 08/07/2026

Have seen your fleet out on the road and in the neighborhood. When I called, you were able to quickly provide us service to make the repair. First time using Precision and will bring Jimmy back at some point to replace the motor. BTW-Jimmy was outstanding to work with. Thank you Jim

James Schmidt

Technician: James Schmidt

Service: Garage Door Repair

Bruce Lenhoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 08/06/2026

After my garage door spring broke I put in a call to Precision based on their reviews and they did not disappoint. They came out the next morning, reviewed the issues and gave me 3 choices on the work. Everything was explained in detail and Kevin was on time, polite and knowledgeable.

Kevin O'Hara

Technician: Kevin O'Hara

Service: Broken Garage Door Spring Repair

Product: Springs

Victoria Seaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service Geoffrey was a pleasure to work with he took the time to explain everything and answered all my questions. I will definitely will use them again for all my garage door needs.

Geoffrey Grouse

Technician: Geoffrey Grouse

Service: Garage Door Repair

Product: Springs

Rachelle West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 08/04/2026

Hi i feel like I paid.a little too much for a garage door opener 1,415 $ for a basic opener but I had had a really good experience with Brandon the installer, he was up front honest with us and went above and beyond with our installation and even adjusted our other garage door and lubeed all our rollers before he left.

Service: Garage Door Opener Install

Product: Garage Door Opener

Cathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

A neighbor recommended and I value his opinion. I wasn't disappointed.

James Schmidt

Technician: James Schmidt

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Charles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 08/01/2026

Precision Overhead Garage Door Service of Cincinnati exceeded my expectations. The associate who came over to my home called me first, offering to come earlier. I would've accepted such service, but it was not possible. What I did like is that the associate offered me a bottle of water, I accepted the offer, and he brought me a small bottle. Jimmy S. did a good job. I explained to him the issue (that my garage door was not closing as a result of a broken wire). After he came over, everything not only worked like a charm, but Jimmy made everything look even better than it did before. I wish I could give him more than just a good rating, as it's well deserved. This kind of service is non-existent with the gruesome displeasure of the Garage Door brand people. The two times I called those jokers I was greeted with unprofessionalism like I never experienced before. Precision door is right where it's at. Thanks, Precision, for doing an outstanding job.

James Schmidt

Technician: James Schmidt

Service: Garage Door Repair

Jennifer Baugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 08/01/2026

Did a great, very pleased with how quiet my new opener is, he helped me set up the app too!

Service: Garage Door Opener Install

Product: Garage Door Opener

Steve Steinbrunner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt was awesome. Woke up to a broken spring and it was fixed by 11am. Took the extra time to adjust the sensors that were being a pain.

Service: Garage Door Repair

Richard Skaats

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, courteous, professional.

Christopher Woods

Technician: Christopher Woods

Service: Garage Door Repair

Product: Springs

Margaret Hewins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My technician was Kevin. He was very professional and completed in the time he said he would. I would highly recommend them for your garage door needs.

Kevin O'Hara

Technician: Kevin O'Hara

Service: Garage Door Repair

Product: Garage Door Opener

Joseph Tiseo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 07/27/2026

Harley was prompt to arri e per his communications, clearly explained what he was going to look at, and presented options to consider rather than a single solution I didn't ask for given our circumstances. Thereafter performed the repair quickly and effectively. We appreciate the quick availability, response, and fix to return to operation.

Harley Carter

Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Product: Cables

Chaise Wills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scheduling with Precision was so easy and they had availability first thing the following day. Chris was phenomenal! He called me first thing in the morning to ensure my appointment block still worked for my schedule, and then again to give me a 30 minute advance notice of his arrival. Upon arrival Chris took the opportunity to ask questions and learn more about our existing garage door issue and what resolution we were seeking. He provided us with a “Good, Better, Best” resolution options, which made it simple in making a decision. I greatly appreciated Chris answering all of my questions. He was very professional, courteous, and helpful. Completing our repair within a very short time, allowing us access to our garage and vehicles. Thank you, Chris and Precision! Keep up the great work!

Service: Garage Door Opener Install

Product: Garage Door Opener

Theresa Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a great experience with precision overhead garage! I was easily able to get an appointment Thursday night for Friday morning. Chris called when he was on his way over. Garage door was fixed in about an hour. Highly recommend Chris and precision for any future garage needs!

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Sivers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

No service fee to come out. I like the tv commercials. A company being honest with you. Chris was excellent. I like the options given to let me decide what is best. The five year warranty is great, too.

Service: Broken Garage Door Spring Repair

Product: Springs

Joe Mcvicker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

David Eilers was the technician that worked on my garage door and he was fantastic. Professional, courteous and technically proficient. Would highly recommend David to anyone.

David Eilers

Technician: David Eilers

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Thad Gronotte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Covington, KY 07/22/2026

Jimmy the technician was able to stop by the same day, which was impressive. Communication was excellent. He explained everything in detail and the issue was repaired in a professional and timely manner. We would highly recommend Precision Garage Door Seevice

James Schmidt

Technician: James Schmidt

Service: Broken Garage Door Spring Repair

Product: Springs

Angela Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Same day scheduling when our car was trapped in the garage. Kept us updated on arrival and who our tech would be. Very polite and helpful-will use again!

Harley Carter

Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Mark Sommers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 07/20/2026

Harley, Replace my garage door bottom seal and check my garage door. Did an outstanding job! 5 stars.

Harley Carter

Technician: Harley Carter

Service: Garage Door Repair

Product: Garage Doors

Steve Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Call me. I’d rather talk my opinion.

Service: Garage Door Repair

Steve Geis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 07/14/2026

Excellent service and a job well done. The price was higher than expected but I haven't had a need for garage door service is quite some time.

Geoffrey Grouse

Technician: Geoffrey Grouse

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Podzikowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Erlanger, KY 07/14/2026

Professional, and top notch. My door works, the service was great. Thank you all.

Kevin O'Hara

Technician: Kevin O'Hara

Service: Garage Door Repair

Preston Roberson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 07/13/2026

David Eilers was able to repair our door and save us money on what I was afraid would require a full replacement. He showed up early, was very polite, knowledgeable, and took time to explain the repairs to me. He was done within an hour of starting work, and I would recommend Precision to anyone looking for garage door repairs.

David Eilers

Technician: David Eilers

Service: Garage Door Repair

Product: Garage Doors

robert creager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 07/13/2026

Matt was very polite, consulted me on everthing, arrived promptly, did a great job.

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Pryor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 07/12/2026

I saw your site on the internet and decided to make an apt. Our service tech was Jimmy Schmidt. He was very professional and sold us a new Lift Master. What a difference it has made. so quiet and efficient. we will definitely recommend Precision and Jimmy to our neighbors and friends. Thank you Paul Pryor

James Schmidt

Technician: James Schmidt

Service: Garage Door Opener Repair

Product: Springs

Barry Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service. The technician was very professional and addressed all my concerns.

Geoffrey Grouse

Technician: Geoffrey Grouse

Service: Garage Door Repair

Roxanne Hennessy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very satisfied with the work I had done today by Harley Carter. He was knowledgeable and answered all my questions with confidence. He was also extremely respectful of my property cleaning up the work area nicely when he was done. I hade a very good experience and would recommend this service to friends.

Harley Carter

Technician: Harley Carter

Service: Garage Door Opener Install

Product: Garage Door Opener

Martha Mertes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The issue was described to us so we were able to make a decision that worked well for our situation. The garage door works great. Great customer service.

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Northern Kentucky neighbors and let our experts take care of your garage door.

Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Precision Garage Door Service of Batavia
Office: (513) 201-8523
1246 Old State Route 74
Suite C1

Batavia, OH 45103