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Read what people are saying
about Precision Garage Door in:

Northern Kentucky Area, KY

Precision Garage Door of Cincinnati
has received 535 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was extremely professional, kind, thorough, and educated me and my husband on all our options for the repairs we needed. I would highly recommend PGD for any garage door needs! So happy we went with you guys!

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth Boyers was very professional and did an amazing job. They came in clutch in a time we needed them. I would recommend precision to anyone needing garage door work. Great job.

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Seth Boyers Service Provided:
Garage Door Repair

Product:
Springs

Technician: Seth Boyers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had Justin come out and service our garage door. He called about 45 minutes before he got there to let me know he was ahead of schedule and asked if it was okay to come early. When he got here he made sure to get as much info as he could to find out what happened. When he did his review of our system he made sure to explain everything that was going on. We had a broken spring and other components were in bad condition. He gave us options on how they could get our door back up and running. We decided to do a full rebuild and replaced all of our components. Justin made sure to fully explain everything he was doing. He was quick and effecient with his work. I would reccomend precision to anyone needing garage door repair or replacement especially our technician Justin!

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Justin Napierala Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Contacted Precision on a neighbor recommendation. Top notch from start to finish. Jonathan was great explaining the issue and going over options. Very courteous!

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Jonathan Guffey Service Provided:
Garage Door Opener Install

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin Napierala was very thorough and explained our options and took extra time to show the features of the door opener installed. We are a repeat Precision Door customer and appreciate their attention to detail and honesty.

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Guffey was our technician. We could not have dreamed of someone more professional, polite, and knowledgeable. My garage broke on a Saturday night and Monday morning Mr Guffey was fixing it. He even called to announce his ETA and offered to bring a coffee.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician David Eilers did an excellent job. He was very courteous and explained my options. I felt very comfortable making my decision. David Eilers is a credit to your company. I picked your company because it had a good reputation. Mr Eilers proved that to be true

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service from Precision was outstanding. Jimmy was incredibly professional, competent and courteous. I would definitely recommend this company for all of your garage door needs.

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James Schmidt Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service all around.

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was extremely polite and professional. Did a great job installing and explaining product

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was having issues with my garage door not wanting to close consistently. It hadn’t been serviced in several years so I wasn’t sure which company to use. However, after looking for companies in my area and reading their reviews, I went with Precision Overhead Garage Door Service. The tech, Justin, was very professional and explained the areas of concern in great detail and in such a way that I felt confident in my decision to use Precision. I am very pleased with the repairs made and would highly recommend them to my friends and neighbors!

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Justin Napierala Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was great, very knowledgeable and explained everything to me so I could make the best decision for me.

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called ahead and came when they said they would. Solved the problem. Jonathan was courteous and professional. BBB rated how give confidence.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy scheduling, and great communication the day of service about delays and arrival. The technician, Justin, was wonderful to work with and really seems to enjoy his job! The install was quick and efficiently done. I’m really enjoying my new Liftmaster garage opener. I would highly recommend Precision for your garage door needs!

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We got to work with Justin on purchase and a service call. He is wonderful. Great company.

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Justin Napierala Service Provided:
Install Garage Doors

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon was a very kind, honest, person without any pressure... he made sure we understood the product and wanted what we bought, and so far, it is a great improvement on what we had... we would recommend him to anyone that needs help with a garage door, or opener system... We enjoyed having him as our salesperson and installer also... also enjoyed learning about his family ... He should be a great plus to your business... We had many things repaired/ replaced, but could not find a way to make that known on your review... Jesse and Kay Henderson

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Justin Napierala Service Provided:
Garage Door Opener Install

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service very professional

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Christopher Woods Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Christopher Woods
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin serviced our garage door issue. He was so friendly, professional and helpful. He diagnosed our issue and corrected it within 30 minutes. I’m so thankful we use Precision.

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Justin Napierala Service Provided:
Garage Door Repair

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin our technician was very thorough and understanding. He explained his thought process and what steps he recommended for repair. Easy to converse with and not over pushy or focused on upsales. Would recommend Justin. Any issues I encountered was playing phone tag with him as the number he called me from initially would go to the customer service office and they would have to text to get a return call. Also no discounts offered besides credit card fee process discount if paid by check. Overall satisfied with the experience but in today’s economy every $$$ matters.

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was having problems with my garage door not closing properly. I called on a Tuesday and they sent Justin out the very next day. He called to let me know when he would be arriving and even sent me a picture and a little bio of himself so i would know it was him when he arrived. He had to make a stop to get gas first and asked if he could get me anything. How thoughtful was that!!! He did his inspection and found the problem. He discussed the different options and asked if I had any questions. He got to work and now my garage door works perfectly. He explained everything he did and showed me how to work my new openers. He had everything he needed in his van so everything was completed in a couple of hours. I highly recommend Precision Door and Justin Napierala.

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service. Very professional.

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James Schmidt Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Absolutely terrible place. Take pride in their reviews I was told. I should have read the 1 stars first because it is the exact same experience as most other people. My technician was rude and annoying and super awkward. Started out alright. He looks at my torque master spring system then just tells me they don’t make replacement parts. Not only that he doesn’t carry the parts or doesn’t service that type but lies to tell me they don’t make replacement parts for that system. He then goes to do his full safety check and good lord if they don’t shove that down your throat. In this time I look up my spring system and found an entire replacement kit for 165 dollars… the whole system. Fixing the whole spring setup. Come back out to him saying my opener is awful and “burning” and that I need a new opener and springs system… 1500 dollars for just the spring or 3500 for the spring and opener…. Insanity. I then say I would like to print it out and get some other opinions and this weird tech Justin got so mad and offended. He literally acted shocked I would want to compare then throws a 150 dollar “service charge” at me after he realized I don’t want to do it.

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Justin Napierala Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was glad that Precision Door was local. The friendly Technician Justin Napierala called ahead to announce his time of arrival, and then did a great professional job with his explanations and installation. He finished in the time frame promised, and the new opener and new parts are working together perfectly. Five stars.

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gentleman was very professional and explained everything in an easy to understand manner.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin and Seth just left my home and I couldn't be happier the service they provided today. Top notch. Justin was informative, friendly and thorough. I wouldn't hesitate to use Precision again and would recommend you to anyone. Thank you.

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Justin Napierala Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech. Did a great job! Very satisfied!

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James Schmidt Service Provided:
Broken Garage Door Spring Repair

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was great! He explained everything he was going to do, then did a great job. Then cleaned up afterwards, asked if I had any questions. Very friendly and polite.

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Justin Napierala Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jimmy was very knowledgeable and explained all of our options. Great service!

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James Schmidt Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything was explained thoroughly and fully. The crew David and Keon were completely polite and listened to my concerns. No one ever wants to have to deal with expensive repairs but it is nice to have confidence in the company you choose.

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David Eilers Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was absolutely wonderful! He explained everything in detail and I trusted him. He proposed feasible options in different price tiers to suit our budget at the time. He was polite, courteous, and I would hire him again in a heartbeat! His partner Keoa was also wonderful, and they guys were in and out quickly!

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David Eilers Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Eilers
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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042