4.9 1 2 3 4 5 827 Reviews

From Northern Kentucky, KY Homeowners

Garage Door Repair in Northern Kentucky, KY - Page 2

Precision Garage Door

Same-day garage door repair in Northern Kentucky, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Northern Kentucky, KY FREE Service Call With Any Repair

Serving Northern Kentucky, KY

Proudly serving the Northern Kentucky community with same day service.

Service truck

Local Garage Door Repair in Northern Kentucky, KY

Precision Garage Door of Cincinnati Area provides same-day garage door repair in Northern Kentucky, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Northern Kentucky homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Kentucky and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 827 most recent customer reviews

Precision Garage Door of Cincinnati is viewed very positively across Northern Kentucky for fast, dependable garage door service delivered by professional technicians who communicate clearly and explain repair options in plain language. Customers frequently mention same-day or next-day scheduling, prompt arrival updates, thorough inspections, and efficient repairs or installations that leave doors operating smoothly, quietly, and safely. Many reviewers also praise the company’s polite, friendly team, clean workmanship, and confidence-building approach that avoids pressure and helps customers choose the right solution for their needs.

What Customers in Your Area Mention Most

Service (506) Customers consistently praise the courteous, helpful, and easy-to-work-with service experience, often describing the team as friendly, polite, professional, and accommodating. Expertise (439) Reviewers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues clearly while explaining what is wrong and why a repair or replacement is recommended. Responsiveness (375) Customers repeatedly mention fast response times, quick scheduling, and prompt callbacks or arrival updates, including many same-day or next-day appointments. Communication (344) Reviews highlight clear communication throughout the process, including ETA calls/texts, detailed explanations, and regular updates before, during, and after service. Professionalism (338) Many reviewers describe the technicians as professional, courteous, respectful, and well-presented, with strong customer-facing manners from start to finish. Speed (301) Customers often emphasize that repairs and installations were completed quickly and efficiently, with little downtime and no wasted time on site. Booking Experience (194) The scheduling process is commonly praised as easy, convenient, and flexible, with online booking and helpful office support making appointments simple to arrange. Product Quality (170) Reviewers frequently say the finished work and replacement parts are high quality, with doors, openers, rollers, and hardware working better, smoother, and quieter after service. Trustworthiness (144) Customers often mention honesty, transparency, and low-pressure recommendations, saying they felt confident in the assessment, pricing discussion, and repair choices.

Recent Reviews from Northern Kentucky, KY

Erica Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Harley was wonderful to work with. Gave us all our options and best rates!

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Toni Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our neighbor recommended Precision Overhead Door when our garage door stopped working. We have been thoroughly impressed by the professionalism of the company! The initial call and scheduling went smoothly and quickly at our convenience. The technician called promptly with a time of arrival and within a couple of moments I received a text with a picture and short bio about the technician prior to him arriving to our home. This is a first and I certainly appreciated that! When the technician, Jimmy Schmidt, arrived he was highly professional, personable, and knowledgeable in his job! He did an assessment of our garage door, shared information about his findings and provided the options with no pressure tactics! He was able to make all the repairs and saved us from having to purchase a new door! I highly recommend Precision Overhead Door and thanks again to Jimmy for making this such a positive experience!

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Product: Springs

lee stilkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have been using Precision Garage Door. For over 15 years. Their technicians are top notch and their parts are superior to originals. We recently had our door replaced and only considered Precision. When we here anyone that is looking for garage door service, repair, or replacement, we always recommend Precision Garage Door.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Olivia Ramirez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 08/23/2026

Harley was great! Very efficient and completed his work quickly.

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Joe Scroggin,

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 08/20/2026

Kevin O'Hara was outstanding. Very friendly and arrived precisely when he said he would. He explained all the issues thoroughly and offered multiple options to address my needs. We will be calling back soon with our selection of service once we arrange our financial situation, but his professional service convinced me that your company will have my business

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Nils Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have heard nothing but good things about precision, all of our neighbors say you’re the best.

Service: Garage Door Opener Install

Megan Steele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician Harley Carter was professional and completely accommodating. He was friendly and polite. He took great care and told us exactly what was needed. I would highly recommend Harley and Precision again.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Opener Install

Product: Remotes / Keypad

Ally Bryson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called on a Saturday and they had someone out Monday morning which was amazing. Chris was very kind, knowledgeable, and professional. He explained everything very well and gave me the information but didn’t push me to make a certain decision. He did the assessment and fixed the issue all in the same morning. Highly recommend this company.

Service: Garage Door Repair

Product: Springs

Christine Thurmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, KY 08/12/2026

The technician, Geoff Grouse, contacted us on schedule and let us know that he was on his way to our home. He quickly performed an inspection of the entire garage door system and discussed the issues that he found during the process. He presented options, and upon our decision, he quickly began implementing the new part. Completion of the job was right on his timed prediction, and we were very pleased with the results. He noted a needed adjustment to the door position, and quickly completed the task resulting in a smooth, quiet operation. We will not hesitate to contact him with any future issue.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Michelle Franxman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Harley was awesome!! He explained things on my repairs and new installation with my garage door opener. Highly recommend Precision. Thank you for all you did Harley.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Opener Install

Product: Garage Door Opener

John Mcgee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Harley was very professional courteous and knowledgeable. Explained everything and options thoroughly. I am very pleased with the installation and prompt response.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Opener Install

Product: Garage Door Opener

Robert Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 08/08/2026

Chris the technician did a great job was courtesy and polite. The office on the other hand did not return phone calls. I called on 7/27 and was told I would get a phone the next day that didn’t happen. When I called back I was told 24 to 36 hours I should get a call back that didn’t happen. So I called a third time on 8/4 and finally someone answered my warranty question and scheduled the technician for 8/5. The garage door opener could not be repaired a new one had to be installed which was covered under warranty, so this is the reason for the 3 star rating.

Response from Brandon Falone, President Business Owner

Hi Robert, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Service: Garage Door Opener Repair

Christine Shaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just googled garage door repair and Precision came up first so I called. I was surprised to have a great repairman show up less than 2 hours later and fix our problem!

Service: Garage Door Repair

Jim Wrobleski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 08/07/2026

Have seen your fleet out on the road and in the neighborhood. When I called, you were able to quickly provide us service to make the repair. First time using Precision and will bring Jimmy back at some point to replace the motor. BTW-Jimmy was outstanding to work with. Thank you Jim

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Bruce Lenhoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 08/06/2026

After my garage door spring broke I put in a call to Precision based on their reviews and they did not disappoint. They came out the next morning, reviewed the issues and gave me 3 choices on the work. Everything was explained in detail and Kevin was on time, polite and knowledgeable.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Broken Garage Door Spring Repair

Product: Springs

Victoria Seaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service Geoffrey was a pleasure to work with he took the time to explain everything and answered all my questions. I will definitely will use them again for all my garage door needs.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Repair

Product: Springs

Rachelle West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 08/04/2026

Hi i feel like I paid.a little too much for a garage door opener 1,415 $ for a basic opener but I had had a really good experience with Brandon the installer, he was up front honest with us and went above and beyond with our installation and even adjusted our other garage door and lubeed all our rollers before he left.

Service: Garage Door Opener Install

Product: Garage Door Opener

Cathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

A neighbor recommended and I value his opinion. I wasn't disappointed.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Charles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 08/01/2026

Precision Overhead Garage Door Service of Cincinnati exceeded my expectations. The associate who came over to my home called me first, offering to come earlier. I would've accepted such service, but it was not possible. What I did like is that the associate offered me a bottle of water, I accepted the offer, and he brought me a small bottle. Jimmy S. did a good job. I explained to him the issue (that my garage door was not closing as a result of a broken wire). After he came over, everything not only worked like a charm, but Jimmy made everything look even better than it did before. I wish I could give him more than just a good rating, as it's well deserved. This kind of service is non-existent with the gruesome displeasure of the Garage Door brand people. The two times I called those jokers I was greeted with unprofessionalism like I never experienced before. Precision door is right where it's at. Thanks, Precision, for doing an outstanding job.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Jennifer Baugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 08/01/2026

Did a great, very pleased with how quiet my new opener is, he helped me set up the app too!

Service: Garage Door Opener Install

Product: Garage Door Opener

Steve Steinbrunner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt was awesome. Woke up to a broken spring and it was fixed by 11am. Took the extra time to adjust the sensors that were being a pain.

Service: Garage Door Repair

Richard Skaats

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, courteous, professional.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Repair

Product: Springs

Margaret Hewins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My technician was Kevin. He was very professional and completed in the time he said he would. I would highly recommend them for your garage door needs.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Product: Garage Door Opener

Joseph Tiseo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 07/27/2026

Harley was prompt to arri e per his communications, clearly explained what he was going to look at, and presented options to consider rather than a single solution I didn't ask for given our circumstances. Thereafter performed the repair quickly and effectively. We appreciate the quick availability, response, and fix to return to operation.

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Product: Cables

Chaise Wills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scheduling with Precision was so easy and they had availability first thing the following day. Chris was phenomenal! He called me first thing in the morning to ensure my appointment block still worked for my schedule, and then again to give me a 30 minute advance notice of his arrival. Upon arrival Chris took the opportunity to ask questions and learn more about our existing garage door issue and what resolution we were seeking. He provided us with a “Good, Better, Best” resolution options, which made it simple in making a decision. I greatly appreciated Chris answering all of my questions. He was very professional, courteous, and helpful. Completing our repair within a very short time, allowing us access to our garage and vehicles. Thank you, Chris and Precision! Keep up the great work!

Service: Garage Door Opener Install

Product: Garage Door Opener

Theresa Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a great experience with precision overhead garage! I was easily able to get an appointment Thursday night for Friday morning. Chris called when he was on his way over. Garage door was fixed in about an hour. Highly recommend Chris and precision for any future garage needs!

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Sivers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

No service fee to come out. I like the tv commercials. A company being honest with you. Chris was excellent. I like the options given to let me decide what is best. The five year warranty is great, too.

Service: Broken Garage Door Spring Repair

Product: Springs

Joe Mcvicker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

David Eilers was the technician that worked on my garage door and he was fantastic. Professional, courteous and technically proficient. Would highly recommend David to anyone.

David Eilers

Service Technician: David Eilers

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Thad Gronotte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Covington, KY 07/22/2026

Jimmy the technician was able to stop by the same day, which was impressive. Communication was excellent. He explained everything in detail and the issue was repaired in a professional and timely manner. We would highly recommend Precision Garage Door Seevice

James Schmidt

Service Technician: James Schmidt

Service: Broken Garage Door Spring Repair

Product: Springs

Angela Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Same day scheduling when our car was trapped in the garage. Kept us updated on arrival and who our tech would be. Very polite and helpful-will use again!

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your Northern Kentucky neighbors and let our experts take care of your garage door.

Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Precision Garage Door Service of Batavia
Office: (513) 201-8523
1246 Old State Route 74
Suite C1

Batavia, OH 45103