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about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 248 reviews, averaging 4.94 Stars:
Burlington, KY
Fort Mitchell, KY
I have used Precision before and was very pleased. This time I was very disappointed. My garage door is stuck in the closed position. I can't get it open. My lawn mower is in there and I need to get it out because my grass is out of control. The technician looked at it for 10 minutes and decided he would spend his time writing up a quote for a new door instead of opening the door. The "quote" was full of errors. He did not know the name brand of the door. It is clearly stamped on the handle "Clopay". He just listed it as an 8' X 7' door. It is in fact a custom size door 80" X 72"! He also sent me a text saying he finished some other jobs and could he come early? I called the company and asked them to send him a message to call me. He did and said " He was told that if we had an opening I wanted him to come early" ! Liar! I will not use Precision again and anyone I know will not!
- David Tubesing
Florence, KY
Saw your ad on TV and decided to give Precision a call. Robert was very courteous and very thorough as well as knowledgable. Showed up early but called first. Really liked his energy and work ethic. Will certainly ask for him if I need more work done.
- Larry Anderson
Independence, KY
Overall good experience. Straight to the point and completed in a timely manner. Ensured that it was more than just work. Very passionate and personal with the customer.
- Matt Hilditch
Alexandria, KY
Luke was the nicest guy that I think that I have ever had do work for me! Very informative about what he was going to do and did it quickly and professionally! Awesome experience!
- Chip & Cassie Sansom
Product:
Hebron, KY
Extremely courteous! Extremely knowledgeable. Explained everything, gave estimates, then let me make my decision. I have 100% "peace of mind" in Precision's (David's) work. Also love that David called ahead, giving me lead-time before his arrival. Again: Extremely Great Customer Service.
- Virginia Baumgartner
Fort Thomas, KY
Luke did a great job ,he is a very nice young man. Thanks for the great service
- Gary Hebel
Rabbit Hash, KY
Same day service, showed up even earlier then first noted which was great. Robert did a fantastic job making all the repairs. He is knowledgeable, highly skilled and a very polite and courteous. Left us with the confidence that the repairs were made correctly and without further worry.
- Derik Skeens
Independence, KY
Johnathan was here today to install our new garage door. He was Great. We think he needs a big raise. Did this all on his own was very impressive . He was very polite and cleaned up the area good. Thanks for sending us a great installer. David & Joan Simpson ? .
- Joan & David Simpson
Newport, KY
Service was timely and efficient. Robert explained the work needed along with additional options. The job was completed in workman like fashion. The cost was manageable especially considering the quick response and the expert installation. Robert seemed very competent both in assessing and explaining the repair and in completing the work. Precision will be my first call from now on.
- Steve McCafferty
Fort Mitchell, KY
Precision installed my garage door opener about 2-1/2 years ago. A couple weeks ago it was sometimes not closing All the way - it would go partially down and then open up again. The technician today was Robert Bongiorno. He was absolutely wonderful. Very professional and knowledgeable. He told me about the App for my phone and I asked him if he would install it for me. He kindly took care of that and walked me through how to use it. I asked him if he would put new batteries in my two remotes which he also did for me. This was a wonderful experience and speaks very highly for the integrity of your company.
- Diane Scherer
Florence, KY
Jake was very professional and knowledgeable. He showed me how to use the garage door if it had to be opened manually and also how to read the codes on the control panel. Also, explained other aspects of the opener, force settings, etc. I appreciated the time he spent with me explaining the different features. Also, he called before arriving...even offered to bring me a coffee! I received outstanding service! Thank you!
- Kathy S.
Product:
Alexandria, KY
Luke was very kind. He explained the service and operation of the doors
- Denny Hasson
Product:
Hebron, KY
The technician Robert was very friendly and easy to work with. He made many suggestions on how to maintain my garage doors and openers. Robert fixed out issues and provided us with some helpful hints to care for our products. I will recommend Precision and Robert to all of my friends and neighbors.
- David Howson
Walton, KY
Bryan was very professional and did a great job . I will recommend precision to my family and friends
- suzanne turner
Alexandria, KY
Your technician was extremely professional. He explained to me just what all my options were to make the door operate correctly as well as safely. I am extremely satisfied with the work that was performed and will indeed recommend your company to anyone who maybe in need of garage door repairs or replacement.
- Mike Kelley
Product:
Florence, KY
Pleased with the repairman and work he did.
- Ed
Product:
Walton, KY
My Technician, David Lenhardt was courteous and promptly on time to service my garage door. He provided outstanding service. Would highly recommend Precision Door Service to anyone. Thanks again!
- Timothy Neely
Newport, KY
Luke was very professional. Asked questions to see what was causing the problem, diagnosed it, and made the repairs/replacements on site in about an hour. Explained everything including how to work the new features. Highly recommend.
- Mary Sheer
Product:
Cold Spring, KY
David was awesome and did a GREAT job servicing our broken door assembly. He was quick acting, assessed the situation, gave us a quote and options. He was able to replace the spring coils, drums, and cable assembly in a very short amount of time. I would highly recommend Precision for all of your garage door needs!
- Mark Adams
Burlington, KY
Seamless from the start to finish. My tech Brian Payne was fast , friendly and very professional. He offered to bring me coffee on his way ! Who does that ? ???? I did need a new unit and was given many options. He installed quickly and then gave me detailed instructions and demostration. The unit is very modern and easy to use. Exciting !!
- Rhonda Neace
Product:
Independence, KY
Robert and the company are focused on safety - with a bio and image before the tech arrives. Thorough inspection, and no pressure consultation on the options available. Great, same-day service. The man even offered to bring me coffee!
- Zac Ryland
Williamstown , KY
Brian was very professional and knowledgeable. He took the time to explain the issues and offered different options on how to fix.
- Chris Collins
Product:
Rabbit Hash, KY
Precision Garage door Tech David was outstanding in his duties, from the quotes to the repair, his knowledge and mannerism has to be second to none I would never call anyone else for another door repair. I write this with respect. Earl
- Earl Northcutt
Rabbit Hash, KY
We couldn’t be happier with the professionalism and the knowledge of this team (David and David). It was also nice that they had all the parts at their warehouse and it came with quick installation.
- Sean & Elyse Kreke
Fort Thomas, KY
Great service, great employees, wish all companies cared about doing business the way this firm does.
- Bill Sheffield
Florence, KY
The two helper were very helpful (David and David). They installed the new garage door opener in a timely way. Would want them to come back anytime.
- Mary-Jane Wood
Fort Mitchell, KY
I was having problems with my garage door springs and an appointment was made within two days. The technician (Robert) showed up on time and was extremely courteous and professional. He performed a complete inspection of the door and made recommendations on what was necessary and a few that were optional. Once I decided on what I wanted done he got to work and was finished much quicker than I expected. Overall, I am very satisfied with the service.
- Barry Martin
Burlington, KY
Robert came out and explained about all the working parts. Gave me a number of options that would work great and fit my budget. After all the work was complete I couldn’t be happier. He was very professional and knowledgeable. Thanks again Robert!!
- Dale Jesensky
Burlington, KY
David did a great job! Very dependable and nice! We would definitely recommend Precision Door Service to anyone who is in need of garage door repair or replacement.
- Fred Rice
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Great customer service and communication! Robert met our expectations, was very polite, professional and thorough. Would definitely use them again. Thanks Robert!!
- Valerie Whisnant