4.9 1 2 3 4 5 834 Reviews

From Northern Kentucky, KY Homeowners

Garage Door Repair in Northern Kentucky, KY - Page 3

Precision Garage Door

Same-day garage door repair in Northern Kentucky, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Northern Kentucky, KY FREE Service Call With Any Repair

Serving Northern Kentucky, KY

Proudly serving the Northern Kentucky community with same day service.

Service truck

Local Garage Door Repair in Northern Kentucky, KY

Precision Garage Door of Cincinnati Area provides same-day garage door repair in Northern Kentucky, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Northern Kentucky homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Kentucky and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 827 most recent customer reviews

Precision Garage Door of Cincinnati is viewed very positively across Northern Kentucky for fast, dependable garage door service delivered by professional technicians who communicate clearly and explain repair options in plain language. Customers frequently mention same-day or next-day scheduling, prompt arrival updates, thorough inspections, and efficient repairs or installations that leave doors operating smoothly, quietly, and safely. Many reviewers also praise the company’s polite, friendly team, clean workmanship, and confidence-building approach that avoids pressure and helps customers choose the right solution for their needs.

What Customers in Your Area Mention Most

Service (506) Customers consistently praise the courteous, helpful, and easy-to-work-with service experience, often describing the team as friendly, polite, professional, and accommodating. Expertise (439) Reviewers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues clearly while explaining what is wrong and why a repair or replacement is recommended. Responsiveness (375) Customers repeatedly mention fast response times, quick scheduling, and prompt callbacks or arrival updates, including many same-day or next-day appointments. Communication (344) Reviews highlight clear communication throughout the process, including ETA calls/texts, detailed explanations, and regular updates before, during, and after service. Professionalism (338) Many reviewers describe the technicians as professional, courteous, respectful, and well-presented, with strong customer-facing manners from start to finish. Speed (301) Customers often emphasize that repairs and installations were completed quickly and efficiently, with little downtime and no wasted time on site. Booking Experience (194) The scheduling process is commonly praised as easy, convenient, and flexible, with online booking and helpful office support making appointments simple to arrange. Product Quality (170) Reviewers frequently say the finished work and replacement parts are high quality, with doors, openers, rollers, and hardware working better, smoother, and quieter after service. Trustworthiness (144) Customers often mention honesty, transparency, and low-pressure recommendations, saying they felt confident in the assessment, pricing discussion, and repair choices.

Recent Reviews from Northern Kentucky, KY

Joseph Tiseo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 07/27/2026

Harley was prompt to arri e per his communications, clearly explained what he was going to look at, and presented options to consider rather than a single solution I didn't ask for given our circumstances. Thereafter performed the repair quickly and effectively. We appreciate the quick availability, response, and fix to return to operation.

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Product: Cables

Chaise Wills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scheduling with Precision was so easy and they had availability first thing the following day. Chris was phenomenal! He called me first thing in the morning to ensure my appointment block still worked for my schedule, and then again to give me a 30 minute advance notice of his arrival. Upon arrival Chris took the opportunity to ask questions and learn more about our existing garage door issue and what resolution we were seeking. He provided us with a “Good, Better, Best” resolution options, which made it simple in making a decision. I greatly appreciated Chris answering all of my questions. He was very professional, courteous, and helpful. Completing our repair within a very short time, allowing us access to our garage and vehicles. Thank you, Chris and Precision! Keep up the great work!

Service: Garage Door Opener Install

Product: Garage Door Opener

Theresa Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a great experience with precision overhead garage! I was easily able to get an appointment Thursday night for Friday morning. Chris called when he was on his way over. Garage door was fixed in about an hour. Highly recommend Chris and precision for any future garage needs!

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Sivers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

No service fee to come out. I like the tv commercials. A company being honest with you. Chris was excellent. I like the options given to let me decide what is best. The five year warranty is great, too.

Service: Broken Garage Door Spring Repair

Product: Springs

Joe Mcvicker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

David Eilers was the technician that worked on my garage door and he was fantastic. Professional, courteous and technically proficient. Would highly recommend David to anyone.

David Eilers

Service Technician: David Eilers

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Thad Gronotte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Covington, KY 07/22/2026

Jimmy the technician was able to stop by the same day, which was impressive. Communication was excellent. He explained everything in detail and the issue was repaired in a professional and timely manner. We would highly recommend Precision Garage Door Seevice

James Schmidt

Service Technician: James Schmidt

Service: Broken Garage Door Spring Repair

Product: Springs

Angela Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Same day scheduling when our car was trapped in the garage. Kept us updated on arrival and who our tech would be. Very polite and helpful-will use again!

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Mark Sommers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 07/20/2026

Harley, Replace my garage door bottom seal and check my garage door. Did an outstanding job! 5 stars.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Garage Doors

Steve Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Call me. I’d rather talk my opinion.

Service: Garage Door Repair

Steve Geis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 07/14/2026

Excellent service and a job well done. The price was higher than expected but I haven't had a need for garage door service is quite some time.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Podzikowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Erlanger, KY 07/14/2026

Professional, and top notch. My door works, the service was great. Thank you all.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Preston Roberson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 07/13/2026

David Eilers was able to repair our door and save us money on what I was afraid would require a full replacement. He showed up early, was very polite, knowledgeable, and took time to explain the repairs to me. He was done within an hour of starting work, and I would recommend Precision to anyone looking for garage door repairs.

David Eilers

Service Technician: David Eilers

Service: Garage Door Repair

Product: Garage Doors

robert creager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 07/13/2026

Matt was very polite, consulted me on everthing, arrived promptly, did a great job.

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Pryor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 07/12/2026

I saw your site on the internet and decided to make an apt. Our service tech was Jimmy Schmidt. He was very professional and sold us a new Lift Master. What a difference it has made. so quiet and efficient. we will definitely recommend Precision and Jimmy to our neighbors and friends. Thank you Paul Pryor

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Repair

Product: Springs

Barry Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and friendly service. The technician was very professional and addressed all my concerns.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Repair

Roxanne Hennessy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very satisfied with the work I had done today by Harley Carter. He was knowledgeable and answered all my questions with confidence. He was also extremely respectful of my property cleaning up the work area nicely when he was done. I hade a very good experience and would recommend this service to friends.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Opener Install

Product: Garage Door Opener

Martha Mertes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The issue was described to us so we were able to make a decision that worked well for our situation. The garage door works great. Great customer service.

Service: Garage Door Repair

Product: Springs

Charles Medley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I appreciated the fast response and quick resolution for my problem.

Service: Garage Door Repair

Product: Rollers

Yohanne Arthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 07/02/2026

David, Did a great job answered all my questions and concerns. I will recommend Precision to friends and family. Very Good service.

David Eilers

Service Technician: David Eilers

Service: Garage Door Repair

Product: Garage Doors

Jamie Milligan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door broke on Tuesday and we called Precision to setup an appointment with Kayla. She was super helpful and we had an appointment scheduled for Wednesday afternoon. Kevin, the technician was very knowledgeable and told us exactly what we needed and how much it would cost. He did an excellent job repairing our door. We would highly recommend Kevin and the Precision team for any of your garage door repair needs! Thank you so much!

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Product: Springs

Casey Fraser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 06/29/2026

We had old garage door openers, including one that was over 30 years old. I had been repairing them every few months when something would go wrong, but one of them finally had a critical breakage (gear shaft snapped). Not long after contacting Precision, Kevin was in my garage, explaining my options. I already knew what I wanted, and he had some additional tips and tricks to quiet our noisy garage doors. It was all installed and running smoothly by dinner time, and this was on a Sunday. Now I can't even hear the garage doors open or close unless I'm standing next to them. Kevin didn't hard sell me on anything, just gave me options and let me pick. It looks like he reshaped some bent metal on my roller tracks too, so we don't need to replace them.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Opener Install

Product: Garage Door Opener

Terri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very nice company to work with

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Broken Garage Door Spring Repair

Product: Springs

Kelly Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jimmy was fast and explained all our options. he installed a new garage door opener and explained how it works and assisted with installing the app. He was very professional.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Install

Product: Garage Door Opener

Jeff Spaulding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 06/26/2026

Yesterday morning trying to leave for work, the garage door would not open. Springs and cables were all broke. Tried another company but they couldn’t get out until a day later and late in the afternoon. I went on Precisions website and was able to schedule an appointment same day between 4-6 PM. The technician, Chris, messaged me and said he could be here earlier if okay and got here a little after 2. He was absolutely great to work with and explained all of the options and gave me his thoughts, while also asking for my thoughts on what to do. No pressure at all. Picked what I wanted done and he proceeded to make the repairs in a very quick time while even doing a little more to help ensure the life of our garage door. He was extremely communicative and kept me up to date thru the whole process. He explained the new equipment, got it all setup, walked my wife and thru the app and set everything up. And in two hours he was done and gone and other than the new QUIETER operation and new opener and parts you would not have known he was here. What a great professional to help us out and a pleasure to work with. Great representation of your company and would definitely use again. Have already told others how great he was and recommend using your company for their needs. Thanks again for the help and quick response.

Christopher Woods

Service Technician: Christopher Woods

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Kathy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 06/23/2026

Harley Carter, your technician, was so nice and courteous. He quickly fixed our garage door opener and said it was under warranty. Kathy & Steve Smith

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Opener Repair

Sharon Wynott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 06/21/2026

Was very pleased with the service I received from Precision and Chris who was very professional. He explained all my options and installed what I asked for quickly. He then went over everything and explained all the new features I had with the new equipment. I'll be calling Precision if I need anything else.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Opener Install

Product: Garage Door Opener

Savanna Stevie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 06/17/2026

Harley did a great job fixing my garage. He was very professional and walked me through each of my options. I didn't feel pressured into buying anything additional. He showed up on time and was quick to fix everything I needed. I would definitely use this company again for any garage door needs.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Springs

Narendrakumar Patel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Price charged for springs is $450.00 and on phone it was told $249.00 is a big difference. I don’t understand. And this service is such we can not hold for price.

Response from Brandon Falone, President Business Owner

Hi Narendrakumar, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Opener Repair

Product: Springs

Debbie Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 06/12/2026

We need more service techs like Goeff.He was very thorough and professional. I liked the idea of getting to chose what package I wanted. Along with price. I wish I reached out to you last year when I started having trouble. Thank-you

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Repair

Product: Rollers

Bill Wehrman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My first interaction with a garage door service company. I chose your company from an internet search and your web site- as I needed garage door repair in a fast manner. Chris Woods was the technician and he was professional and well answered my questions and explained service options and then completed the service at the same visit in a fast manner. I am very happy with the work and would highly recommend this company for excellent garage door service.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Opener Repair

Product: Opener

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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Precision Garage Door Service of Batavia
Office: (513) 201-8523
1246 Old State Route 74
Suite C1

Batavia, OH 45103