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about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 469 reviews, averaging 4.93 Stars:
Independence, KY
Alexandria, KY
After nearly 3 weeks with a garage door that wouldn't open and being surrounded by ice in a rural area, Anthony arrived today and replaced and repaired and worked miracles! He was informative, efficient, and knowledgeable. He was also respectful of my price range choices. I would heartily recommend him! I am grateful that it was Garage Door Precision Service that I chose.
- Theresa Burwick
Product:
Taylor Mill, KY
David and Quinn installed a new garage door opener, springs, rollers, etc. on Thursday, January 23, 2025. They kept me informed when they would arrive. They seemed knowledgeable about the equipment. They were pleasant young men.
- Jack Stoeke
Walton, KY
David did an excellent job!! He replaced two 29 year old Craftsman garage door systems with two new Lift Master systems complete with new springs, rollers, indoor controllers, outside keypads and got the app setup on my phone. David was very friendly and professional. Everyone who has David as their tech will receive great service. I highly recommend using Precision Door Service.
- Bev Crone
Fort Wright, KY
Anthony showed up on time and gave me an estimate. Had him do the work required. Very efficient and knowledgeable. Took the time to explain all the features of the new door opener. Highly recomend.
- Phil Hays
Product:
Fort Mitchell, KY
Very nice . Kept me up to date ! Explained things very well !
- Forrest Jackson
Independence, KY
David Eilers was very professional and courteous! He did an amazing job. He is very knowledgeable and trustworthy. He thoroughly investigated our garage door problem and gave us multiple options. I highly recommend David and precision garage door company!
- Mark Baldwin
Fort Thomas, KY
Service came from my call to overhead door service that I called. David was a good service person and got a new ordered garage door for us ordered today. Friendly nice person. Jane H.
- Jane Hlad
Highland Heights, KY
Justin was great! Had the door up and running again in no time.
- Curt Wickelhaus
Covington, KY
Excellent job! The technician was friendly and extremely knowledgeable in replacing my garage door opener. He responded and completed the job quickly. Great company!
- Shannon Herold
Service Provided:
Product:
Technician: Jonathan Guffey
Taylor Mill, KY
Precision was recommended to me by a friend whose opinion I value highly.
- Mary Peale
Florence, KY
Jonathan showed up earlier than scheduled after calling to confirm it was ok. He was professional and pleasant. He explained everything he did and would do. He walked me through everything for my understanding before he left. Super efficient and easy to work with.
- Angie Chipman
Service Provided:
Product:
Technician: Jonathan Guffey
Brooksville, KY
I opted to chat and was able to schedule an appointment for the next day to have my broken garage door spring replaced. I appreciated the quick response from your company.
- Chris S.
Hebron, KY
This was a repeat call for a different issue. Precision Door was professional and customer-focused from the first call. The appointment was scheduled, and the service technician verified the service time and rechecked to confirm it. The best part was being explicit about the identified issues, pricing, and suggestions for options to select. It is an excellent company to patronize.
- John Ekpe
Product:
Fort Mitchell, KY
Jason was very professional and completed his work in a timely fashion. He discussed everything he was going to do and then explained how everything would work and what to maintain and what not to touch. He replaced everything but the door.
- Mick Spaulding
Florence, KY
Justin did a thorough examine of my old door and quickly determined what needed to be done. He then carefully explained my options. After I chose what should be done, he quickly fixed all the problems and patiently helped me program the remotes.
- Marty Geiser
Fort Mitchell, KY
Jonathan Guffey completed a spring repair service earlier today. He was knowledgeable, professional and very personable. He completed the service quickly after thoroughly explaining my service options. Precision answered my call at the end of the business day, the day before Thanksgiving and was able to schedule my service for first thing Friday morning. Outstanding customer service!!
- James Stump
Fort Thomas, KY
Great communication and service!
- Chad Coley
Service Provided:
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Technician: Jonathan Guffey
Burlington, KY
Your employee, Justin, is a great employee and represents your company so well. He asked me a lot of questions before he started about the problem and really listened so he understood what was needed. He was so very patient, kind, and understanding to the young woman on the phone and me when we were troubleshooting an IT type issue. He was very engaged and just made me feel like my problem was not unimportant and had his full attention. Justin should get a raise or bonus for all the work he had to do this morning on my opener and with having to contend with my dogs and my stupidity. He is a great guy! Justin’s parents and his boss should be so proud of the wonderful young man they have raised. I love this company and have been with them since 2011 and would never use any one else. They have a great staff, great product, and coverage for their products. They are quick to respond when other companies I have called are days to weeks out for service.
- Don Maddox
Independence, KY
EXCELLENT SERVICE!! The tech, David, was very knowledgeable and honest with his repair vs replace conversation. Helpful and friendly as well. Thank you for your help today!
- Shannon Robbins
Rabbit Hash, KY
Precision Door Service installed my garage door opener several years ago shortly after I moved in. I reached out again recently when my garage door was not responding consistently to the remote. The office was able to schedule an appointment the next day. The technician, Jonathan, was very professional, courteous, and personable. He checked the system and found the cause to the issue. The door also had worn cables, rollers, etc. from the original install years ago. These were replaced and the door now functions like new. He also helped me reconnect the system to the WiFi. I was also very pleased with the text updates for the appointment including who the technician would be along with his photo. I definitely would recommend your company and also appreciate your customer service.
- paula Hatfield
Burlington, KY
From start to finish my experience with precision was phenomenal. When I first called, the associate I spoke with was very friendly and able to get me on their schedule for the next morning. I had another associate call later that day to confirm my window for the next morning. She also walked me through how the inspection would go. Then emphasized the importance of safety, and that they would send me a message to include the name and picture of the technician that would be coming to my house. The morning of the appointment, Anthony called me to let me know how far out he was and that I should have received a text with his name and picture, as safety is a top priority for precision. Anthony could not have been friendlier or more professional. He walked me through every step of the process and then explained each part of the report and what options there were. All while my 3 year old presented him with every stuffed animal in his collection. Anthony was extremely patient and professional throughout. He was able to take care of the work in the same appointment, and I feel very confident in the product and service. I highly recommend precision to anyone.
- Laura Smith
Product:
Fort Mitchell, KY
Justin N was Awesome! Very knowledgeable and thorough. He started out by asking about the use of my garage doors that I have never thought about! He listened intently about the issues I was having and did a great job explaining the issues I had going on. He gave me several options for the repairs and did not push me toward the most expensive options. He had all materials on his truck to do all the repairs, and walked me through all his work. I can’t believe how quiet my doors are now! Scheduling online was easy and office personnel followed up quickly with a call. Great experience!
- Paula Crail
Hebron, KY
David arrived at our home and conducted an inspection of the garage door. Our older genie opener apparently was the problem. David explained the options and pricing for a new Liftmaster opener and work that needed to be done. David was very friendly and professional and proceeded to do the work. I was very happy that I had called precision and i would recommend them to anyone else.
- David Amann
Highland Heights, KY
Anthony was prompt, kind, knowledgeable, and very informative. He provided me with the options and estimates on repairing my garage door. Couldn't be any happier with the final results. Thanks Anthony!
- Michael Northcutt
Product:
Rabbit Hash, KY
Our service tech Chris was great. Kept me informed during the day as to his progress before arriving. Offered to bring water or drink while on his way. Explained all he found and clearly reviewed my options. Installed the parts quickly and got us back up and running win no time. I will use Precision again.
- Michael Fleury
Independence, KY
I had an excellent experience with this place. They came out promptly, assessed the situation with my garage door, and provided clear explanations of the issues. They replaced several old parts and installed a new garage door opener, making the entire system work like new. The team was professional, efficient, and friendly throughout the process. I was impressed by the reasonable pricing, especially considering the quality of work and the lifetime warranty they offer. It gives me peace of mind knowing I can rely on their services in the future. I’ll definitely be using them again and highly recommend them to anyone in need of garage door repairs or replacements!
- Ben Merrill
Service Provided:
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Technician: Jonathan Guffey
Wilder, KY
The issue was resolved in a reasonable amount of time. Anthony and David were professional and courteous. They explained the 23-point check for safety that they performed and answered all my questions and provided me with options before the service began. I would recommend Precision Door to my family and friends.
- Sharon Redmond
Butler, KY
I called Thursday afternoon with a broken cable. I was given an appointment for Friday morning. Our technician was Christopher Woods. Chris called us early Friday to confirm. Called us again within 30 minutes of arrival. Could not have asked for a better technician. He was so polite, clean, friendly but most importantly, Chris knew his job. Would definitely want him back if further work was needed!
- Sandy Mccormick
Burlington, KY
The technicians were timely, friendly, helpful and installation-efficient. However, the total cost ($2600) seems very high.Since your invoice doesn't itemize labor costs, I assume they are built into the materials charges. Next time, I'll do some cost comparisons before selecting a garage door service provider. Ron Crowley
- Ronald Crowley
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Service was excellent! David did an outstanding job.
- John Rellahan