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about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 588 reviews, averaging 4.90 Stars:
Cold Spring, KY
Walton, KY
I recently had my garage door serviced for a broken spring and worn-out rollers, and I couldn’t be more satisfied with the experience. From the moment I scheduled, the customer service was excellent—friendly, professional, and quick to schedule a same-day appointment. The technician arrived on time, fully equipped, and quickly diagnosed the problem. He explained everything clearly, including the difference between springs, and offered transparent pricing before beginning the work. The spring replacement was done efficiently, and the new rollers made a huge difference—my garage door now opens and closes much more quietly and smoothly. The technician tested the door several times to ensure everything was balanced and safe. What I appreciated most was the attention to detail and no-pressure approach. It felt like they genuinely cared about doing the job right rather than upselling unnecessary parts or services. Highly recommend this company if you’re having any garage door issues. Great work, fair prices, and top-notch service!
- David Jarski
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Newport, KY
They came the same day we called. Very professional, kind, and in a few hours the door was fixed. Very grateful
- Jay Wainscott
Burlington, KY
Kevin did a great job coming out quickly to diagnose and fix the spring breaking on our door. He found some other areas of concern that I agreed needed replacing. He finished everything quickly and provided clear instructions on how to use the system. Overall we are pleased with the work.
- Anthony Palm
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Burlington, KY
Technician was early, and very professional, and knowledgeable. He explained everything I need to know. I did call your company because of the TV ads...it sounded like a very caring company. I did give his a suggestion to ad to your promotions about having everyone have their openers checked
- Margie Hutchcraft
Taylor Mill, KY
Great customer service and Jimmy was phenomenal. He explained what was wrong with our garage door and provided a “good, better, best” option for fixing and improving longevity. Jimmy was incredibly patient with me, I kept him waiting a few times while I was working from home and preparing for a family reunion visit. I will absolutely be call Precision next time it’s needed and will ask for Jimmy!
- Kelly Kalthoff
Florence, KY
Very responsive to my inquiry. My technician Jonathan was very thorough and courteous. He explained multiple options and I ended up going with the option I felt best fit my needs. The job took approximately an hour and he cleaned up afterwards. Liftmaster is a solid product and my wife and I are happy with our new garage door opener. This product is whisper quiet when opening and closing.
- Neal Brown
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Technician: Jonathan Guffey
Covington, KY
Jonathan was prompt, friendly and very knowledgeable. Our garage door unit was a total wreck. The main spring was broken and the cables were frayed and the rotor wheels were cracked. Jonathan had to break in the door to gain access. Not an easy task to do with a dead weighted door. Excellent service with a lifetime warranty.
- Tillie Biery
Fort Mitchell, KY
I appreciated the photos and brief bio of Seth before he arrived. Seth was punctual, professional and courteous. He not only resolved the issue with the garage door closing and then opening right away, but he was thorough examining all the parts of the door, making sure everything was working properly and efficiently. I will certainly contact Seth for any other garage door issues that may arise.
- Donna Tarkington
Florence, KY
Kevin and John were very
- Dalibor Vukoja
Cold Spring, KY
Jimmy Schmidt was my repairman and he could not have been more professional and helpful! I highly recommend this company to anyone who needs garage maintenance/repairs!
- Matthew Waters
Erlanger, KY
I called the office late Wednesday and was able to get an early appointment on Thursday. Justin called and arrived on time. He was very professional and kind. He did his inspection and very carefully explained what needed to be done and answered all my questions. The work was completed and he went over everything he did. I am so happy I called Precision Garage and will recommend to my family and friends.
- Sharon French
Florence, KY
Seth was awesome. Helpful, knowledgeable and respectful! He is the reason for the 5 stars.
- Emrah Kmetas
Fort Mitchell, KY
Jimmy Schmidt was my tech. He was on time and provided a thorough analysis of the problem and my options. He completed the job in a relatively short amount of time and made certain I was satisfied with his work before leaving.
- John
Burlington, KY
Very professional and courteous. Easy to talk with and understand what he was going to do. Performed work efficiently and was a pleasure to have in my home. Melanie in Burlington
- Melanie Wilmhoff
Walton, KY
David did an excellent job . Inspected the old door for areas needing attention. Explained how a properly balanced door should work and presented me with options. Installed the package I determined was best for me and performed an operational check. Garage door operates like brand new.
- Doug Mummertz
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Technician: David Eilers
Rabbit Hash, KY
Great experience beginning to end. Thanks Jimmy in sales for helping me get what I wanted in my price range…Keon the installer was on time, sent advance text and call, was very friendly and professional and the door looks awesome!
- Michelle Cestaric
Rabbit Hash, KY
David and Kevin were on time and gave open honest answers to all my questions. I recommend company Precision Door and technicians David and Kevin for a job well done.
- David Brown
Rabbit Hash, KY
Jonathan very prompt, knowledgeable and thorough, satisfied customer.
- Tanner Grose
Independence, KY
Seth was my maintenance technician. I have to say thank you to both him and the company overall for the service, transparency, and reliability. I’m very glad that I decided to get in touch with you regarding my garage door, and happy to have resolved any issues and also move forward with preventative maintenance that was long overdue.
- Jonathan Briggs
Walton, KY
I highly recommend Precision Door Service! We came home yesterday to a broken door. I called on Sunday and someone answered and Seth had my door fixed before noon Monday. Seth did a great job explaining to me what my options were, what my door needed and how everything worked together. Precision Door Service has my business for life and I’ll recommend them to anyone needing great quality service.
- John Lauria
Alexandria, KY
Christopher did a superb job resolving my issue. He was on time, called ahead, and even offered to bring me a snack from his gas station stop on the way to my house. I have never had anyone ask me that before. Extremely professional. Not sure how you got Christopher to join your team but if I were you, I would do whatever it takes to keep him and start as soon as you can to groom him for a leadership role in your company. “He’s got management written all over him.”
- Gary Paetzke
Independence, KY
I was very appreciative of Dave and Kevin’s helping to repair my garage door today. They were professional and courteous and answered all of my questions. We worked together to figure out what was best for my situation and they worked to get the job done. Completely satisfied and will be using Precision again when it’s time to work on the other door!
- Lindsey M.
Rabbit Hash, KY
Justin was extremely professional, kind, thorough, and educated me and my husband on all our options for the repairs we needed. I would highly recommend PGD for any garage door needs! So happy we went with you guys!
- Kasie Callahan
Hebron, KY
Seth Boyers was very professional and did an amazing job. They came in clutch in a time we needed them. I would recommend precision to anyone needing garage door work. Great job.
- John Masters
Fort Mitchell, KY
We had Justin come out and service our garage door. He called about 45 minutes before he got there to let me know he was ahead of schedule and asked if it was okay to come early. When he got here he made sure to get as much info as he could to find out what happened. When he did his review of our system he made sure to explain everything that was going on. We had a broken spring and other components were in bad condition. He gave us options on how they could get our door back up and running. We decided to do a full rebuild and replaced all of our components. Justin made sure to fully explain everything he was doing. He was quick and effecient with his work. I would reccomend precision to anyone needing garage door repair or replacement especially our technician Justin!
- Casey Perry
Alexandria, KY
Contacted Precision on a neighbor recommendation. Top notch from start to finish. Jonathan was great explaining the issue and going over options. Very courteous!
- Craig Miller
Taylor Mill, KY
Justin Napierala was very thorough and explained our options and took extra time to show the features of the door opener installed. We are a repeat Precision Door customer and appreciate their attention to detail and honesty.
- Barry Buntin
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Technician: Justin Napierala
Hebron, KY
Mr. Guffey was our technician. We could not have dreamed of someone more professional, polite, and knowledgeable. My garage broke on a Saturday night and Monday morning Mr Guffey was fixing it. He even called to announce his ETA and offered to bring a coffee.
- Matthew Baer
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Technician: Jonathan Guffey
Fort Mitchell, KY
Your technician David Eilers did an excellent job. He was very courteous and explained my options. I felt very comfortable making my decision. David Eilers is a credit to your company. I picked your company because it had a good reputation. Mr Eilers proved that to be true
- Sharon Gadd
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042

The Precision team was courteous and professional in all phases! My wife and I were amazed. We would recommend the company to others!
- Ron Corso