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about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 427 reviews, averaging 4.92 Stars:
Independence, KY
Fort Thomas, KY
Justin Naiperala is extremely knowledgeable and someone I will trust with my garage door needs moving forward. Thank you again, Justin!
- Kyle Arendsen
Erlanger, KY
Our garage door was opening by itself sporadically during the week. We thought we were accidentally doing it until it opened at 1 am and 4 am. I called Precision based on a commercial I saw recently. Then read reviews and nothing alarming stood out. I was very impressed with the service and guidance provided. I was given options as to how fix my problem and to do preventative measures if interested. (I was) I was and am very pleased with the outcome. We can't even here the garage door open anymore! Who knew!!!! Would highly recommend. Service was prompt and reasonably priced.
- Krystal Bradford
Fort Mitchell, KY
Polite, fast and good job
- Jerry Lawson
Alexandria, KY
The men were here on time very pleasant, explained everything and went overall the options. We chose the option that best fit our needs with the quote, but when I signed and paid and then saw the price via email there was a processing fee of $62.52 for using my credit card which was not explain to us during the paying process. At that point I contacted the billing department and they agreed to remove the processing fee. They did a great job within a timely manner. I only gave four stars because of the non communication of the processing fee. I will be recommending your company, just make sure all information is communicated to your customers.
- Robert Thomas
Florence, KY
Justin was very thorough and explained all the options to me. He did an excellent job of running the wires so they are concealed. He also moved the door switch so it was more convenient to use. Justin did a great job and I would highly recommend him. I chose Precision because they said there trucks are fully stocked and I needed my door fixed today. I would recommend Precision to anyone.
- Rick Applegate
Product:
Technician: Justin Napierala
Burlington, KY
Brian was excellent, very professional and respectful! He’d be a perfect model for setting the standard for professionalism.
- Adam Dickerson
Product:
Rabbit Hash, KY
Jonathan was on time did a great on correcting all the issues on our garage door.
- Larry Feather
Fort Thomas, KY
Brian was great, called ahead of time. He was early and he took care of everything. He asked about my family and how much we used the garage. He cared that it was an important part of our home that our children used to get in and out. He was very professional and knew how important it was for us. He was quick and efficient, I couldn’t be happier with the work that was done. I would recommend them to anyone. 5 stars probably isn’t enough. Thank you from a very happy and satisfied customer.
- Mike
Cold Spring, KY
Dave was efficient, quick and explained everything. He was very helpful and I could not have asked for more help! Thank you Dave!
- Betty or Charlie Pyles
Burlington, KY
I have a friend that referred me . She used your company in the past and was very satisfied with the service.
- Amy Calhoun
Rabbit Hash, KY
David was great!
- Jason
Fort Mitchell, KY
Joe- As always your garage door products, service and life time warranty is the absolute best in the industry, hands down and bar none!!! Johnathan Guffey the installer for our new opener arrived within the scheduled time, he was professional, took time to explain the issue we had with our old 11 yr old opener and installed, programmed not just the opener but also the new key pad, remote opener’s for cars both new and reprogrammed the old ones, in addition to the manufacturer vehicle push button remote opener’s in our vehicles. He answered questions and wasted no time getting the job done. He also adjusted the springs on the garage door. Johnathan was very thorough, cleaned up all trash, and made sure we were happy with the install. Hands down the only garage door company my wife and I will recommend! Be proud of the employees you have working for you sir, they are top notch and represent your company very well!
- Rick Sturgeon
Product:
Technician: Jonathan Guffey
Taylor Mill, KY
David did a great job!
- Josh Todd
Independence, KY
Jonathan Guffey provided a courtesy call and showed up on time. He replaced what was needed and reviewed with me. Very easy to talk to and professional. Thank you.
- Brima Bah
Florence, KY
It was super easy to get an appointment. I was kept up to date on the timing of the appointment. Jonthan called to give me an update as to his ETA. He was very personable and respectful. He explained what was needed to be done to our garage door and gave us choices. We didn't feel pressured at all. I would highly recommend Preccision to my friends and family.
- Carol Schumacher
Burlington, KY
Joe was an amazing professional! He explained my new system to me and made sure I understood the features. I really appreciated him setting up the app on my phone.
- Judy Vilter
Product:
Technician: Jonathan Guffey
Taylor Mill, KY
Justin was very courteous and thorough and inspected everything on the garage door system. He gave an honest appraisal of what needs to be done.
- Samuel Fox
Erlanger, KY
High rating on Google when searched for repairman
- Charla Schneider
Burlington, KY
Great experience with Precision Door. Jonathan Guffey was my service technician. He was very polite, knowledgeable, and explained everything he was doing. Installed a completely new opener, springs, and rollers. Very happy with the service. Would recommend in the future. Thanks, Jonathan.
- Guy Riehemann
Product:
Technician: Jonathan Guffey
Independence, KY
Did Excellent Work!
- Michael Engler
Product:
Technician: Justin Napierala
Burlington, KY
Great job. Good communication and education
- Don Maddox
Independence, KY
Jonathan Guffey came by to fix my garage door springs. The call & text prior to arrival was very much appreciated. Jonathan was even able to fit me in sooner than expected. He was super helpful, very professional, & repair time was quick. Jonathan presented me with multiple repair quotes & fully explained each quote so that I can make the best decision. Thanks Precision! I will definitely recommend your services!
- Jeramy Filio
Rabbit Hash, KY
Excellent service! Showed up timely and exceptional customer service.
- Sarah Melrose
Erlanger, KY
Overall experience was excellent! David Allen was very professional; called to let us know his arrival time, explained issues thoroughly, and gave many options for fixing the door. Once work was completed, he explained everything he had done and answered any questions I had. I would definitely use them again!!!!
- Heather Dunaway
Fort Thomas, KY
David Allen was very professional. He fixed two very bad garage door springs, and openers plus all those necessary parts to make the garage door up to code and operate properly! Highly recommend David Allen!
- Tricia Lynn
Taylor Mill, KY
Eric arrived when he said he would. He found the problem and gave us options for fixing the garage door mechanism. We told him what option we thought would be best and he went about fixing it. He was very professional, courteous and knowledgeable. He answer the question I had. He did a great job.
- Al Trame
Fort Mitchell, KY
I requested service due to my door making noise during operation and the bottom seal falling apart. Jonathan was my technician and I couldn’t have been happier. He called me twice before arrival, keeping posted on his ETA and arrived right on time. He was awesome!!! He was courteous, polite, professional and FAST!! I’ll be asking for him by name the next time I need anything. Thank you
- Jim Gilpin
Rabbit Hash, KY
Couldn’t ask for better service. After requesting service, there was a follow-up call verifying the details. On the morning of service, we received an advance notification of the technician’s arrival.. David Allen, the tech, was very courteous and knowledgeable. After inspecting our doors he provided a detailed listing of options. We chose accordingly. Dave completed the work and demonstrated how well the doors were now working. Our “hats are off” to both David and the company behind him.
- Richard Profitt
Florence, KY
They showed up and loosening my spring and cut the cables so I could get my cars out. Took less than 30 minutes, but charged me $753. The standard visit fee was $175. They ripped me off. From what I can gather, that's what they always do. I had my entire garage door and all equipment replaced for $1,730 front a different installer, the wanted $6,383 for the same exact replacement. They're con artist, to say the least.
- Chris Whitehouse
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Company and technician were both prompt and thorough through the process, from scheduling to the initial visit. Justin provided various options at a few different price points. There was no pressure just options laid out clearly. Still have the actual install to come, but this far, very satisfied.
- Erin Cotner