4.9 1 2 3 4 5 834 Reviews

From Northern Kentucky, KY Homeowners

Garage Door Repair in Northern Kentucky, KY - Page 4

Precision Garage Door

Same-day garage door repair in Northern Kentucky, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Northern Kentucky, KY FREE Service Call With Any Repair

Serving Northern Kentucky, KY

Proudly serving the Northern Kentucky community with same day service.

Service truck

Local Garage Door Repair in Northern Kentucky, KY

Precision Garage Door of Cincinnati Area provides same-day garage door repair in Northern Kentucky, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Northern Kentucky homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Kentucky and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 827 most recent customer reviews

Precision Garage Door of Cincinnati is viewed very positively across Northern Kentucky for fast, dependable garage door service delivered by professional technicians who communicate clearly and explain repair options in plain language. Customers frequently mention same-day or next-day scheduling, prompt arrival updates, thorough inspections, and efficient repairs or installations that leave doors operating smoothly, quietly, and safely. Many reviewers also praise the company’s polite, friendly team, clean workmanship, and confidence-building approach that avoids pressure and helps customers choose the right solution for their needs.

What Customers in Your Area Mention Most

Service (506) Customers consistently praise the courteous, helpful, and easy-to-work-with service experience, often describing the team as friendly, polite, professional, and accommodating. Expertise (439) Reviewers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues clearly while explaining what is wrong and why a repair or replacement is recommended. Responsiveness (375) Customers repeatedly mention fast response times, quick scheduling, and prompt callbacks or arrival updates, including many same-day or next-day appointments. Communication (344) Reviews highlight clear communication throughout the process, including ETA calls/texts, detailed explanations, and regular updates before, during, and after service. Professionalism (338) Many reviewers describe the technicians as professional, courteous, respectful, and well-presented, with strong customer-facing manners from start to finish. Speed (301) Customers often emphasize that repairs and installations were completed quickly and efficiently, with little downtime and no wasted time on site. Booking Experience (194) The scheduling process is commonly praised as easy, convenient, and flexible, with online booking and helpful office support making appointments simple to arrange. Product Quality (170) Reviewers frequently say the finished work and replacement parts are high quality, with doors, openers, rollers, and hardware working better, smoother, and quieter after service. Trustworthiness (144) Customers often mention honesty, transparency, and low-pressure recommendations, saying they felt confident in the assessment, pricing discussion, and repair choices.

Recent Reviews from Northern Kentucky, KY

Mary Keuper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The weather stripping had buckled in a few places and it was repaired in no time. Service man Bradley very courteous and thurough. Thank you

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Britt Durham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 06/07/2026

Jeff was awesome,thanks for the quick response on a Sunday.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 06/06/2026

Harley was great, represented the company well and very thorough. Not a fan on upselling, even though he explained everything well. Expensive compared to previous times I have had to replace springs. Ease of schedule and quick service was good.

Response from Brandon Falone, President Business Owner

Hello Mike, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Lauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When my son came this morning to put my garbage cans out the garage door would not open. He called Precision Door. They had someone here in the afternoon. He told me exactly what was wrong and what needed to be done and what it would cost. I had my broken spring replaced before dinner. I am very pleased with Precision Door. If you need garage door service don’t hesitate to call them. Mary Lauer

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Broken Garage Door Spring Repair

Product: Springs

Rene Rocha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 06/03/2026

Jimmy did a great job, he was very professional and knowledgeable. We’re very satisfied.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Bill Voelker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
California, KY 06/02/2026

David was the service tech that replaced both door openers and the existing hardware on our garage doors. He did a great job of showing me the worn parts and the burned out motors on the openers. He was very professional and courteous. I definitely recommend Precision Door for garage door needs.

David Eilers

Service Technician: David Eilers

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Dan Pelfrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, KY 06/02/2026

Our technician Geoff was great. He asked all the right questions gave us 3 different options after a very thorough inspection. We gave him the go ahead with the best and most expensive option to get the lifetime warranty. He told us the job would take about 2.5 hours he was finished and cleaned up just inside the 2.5 hours. Very polite respectful young man. Obviously wasn’t planning on it costing as much as it did but I do feel like it was money well spent. Geoff replaced everything but the door itself.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Opener Install

Michael Vollman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Park Hills, KY 06/02/2026

Everything was great.

Service: Garage Door Opener Repair

John Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

A random Monday morning broken spring had me scrambling for help. A competitor was booked until Wednesday, but Precision immediately offered an on-site technician the same day in a reasonable timeframe. Harley was fantastic. He called first to confirm the appointment, let me know he might be early (which gave me time to get home from work), and then called again with an accurate ETA. On arrival, he asked questions, was very deliberate in explaining his process, and provided good/better/best options for repairs and replacements. I appreciated the motor inspection, which revealed it was close to burnout and might not even function after the springs were replaced. Replacements were quick and easy, and the new system is much quieter and more modern. Great experience...I would recommend Precision and Harley to anyone. Thanks!!

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Garage Door Opener

Robert Koors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 06/01/2026

While they couldn't fix my problem with my garage door today, he did give me quite a few options for replacements in the future, will be doing business with you guys again, thanks!

Service: Garage Door Repair

Jacob Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very knowledgeable and provide a few options to fix our garage door. I was able to book my appoint and have my garage door fixed in less than 24 hours.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Product: Garage Door Opener

Rob Arnold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 05/26/2026

Kevin is very friendly, knowledgeable and articulate explaining work needed to be done. He replaced overhead spring and baring's on door along with installing a garage door opener. I would recommend Precision.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Opener Install

Ed Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called Precision Garage Door as you were the only company that had someone to speak with over the weekend. The person I spoke with was professional, helpful and nice. Chris the technician that came out, called us beforehand and let us know approximately when he would be here and was in time. Chris was extremely professional and very nice. Explained everything that needed to be done and the cost. We are very satisfied and highly recommend your company.

Service: Garage Door Repair

Product: Springs

Dan Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

A History of service Excellence

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Repair

Angela Combs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 05/22/2026

Precision was very professional and did a great job installing new springs/rollers and opener. He explained all parts replaced and warranty coverage. I would recommend the services.

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Carey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. Kevin diagnosed the problem with our garage door quickly and was able to recommend a solution that he could implement that day. Kevin replaced our broken garage door spring, fixed many worn components, and installed a new state-of-the-art opener. We are thrilled with the new system!

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Opener Install

Product: Garage Door Opener

William McCarthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berry, KY 05/22/2026

Tech installed new garage door spring because door was difficult to open and would not stay open. A week or so later his repair work failed because the door had to be held up with a 4x4. He later fixed the problem on a return visit. Upon closing the door after he left somehow the door shifted and I had extreme difficulty putting the lock in the latch to lock the door before I left. I'll have to move the entire latch to make easier to install the lock. I would not recommend you company to anyone unless they wanted inferior workmanship. If I had known what I know now I would have never called your company.

Response from Brandon Falone, President Business Owner

Hi William, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

James Schmidt

Service Technician: James Schmidt

Service: Broken Garage Door Spring Repair

Joe Larkcom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very polite friendly and professional. Great contact before appointment and a job will done. Well definitely be my do to if any other work is needed.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Rollers

Gregory Swehla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Petersburg, KY 05/20/2026

Team was very professional and prompt to respond to our issues. They gave us options to consider, and they were diligent in leaving the workspace in clean condition.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Opener Install

Product: Garage Door Opener

Luke Maricle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Was able to get an appointment the very next day. Very thorough in explaining what was wrong and what the options were to fix it. Great service. Will definitely call again if I ever need garage door help.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Product: Springs

Larry Zickefoose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good Service. Technician was courteous, efficient and explained everything.

Christopher Woods

Service Technician: Christopher Woods

Service: Broken Garage Door Spring Repair

Tyler Ulm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Geoffrey wad very polite and a very efficient worker. We needed our house to be quite and he worked hard to accommodate that while completing the work.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Broken Garage Door Spring Repair

Product: Springs

Steve Rehfuss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 05/09/2026

Harley Carter was our technician. He very clearly explained the 3 choices of coverage for the door and then told us what he needed to do. He then began working on the door and was soon finished; he began telling us what was broken and needed .to be replaced. We were given explanations of how everything worked and answered any questions that we had. kyle showed up on time, worked quickly. He was very polite, professional. We would tell all people we know to use Precision Garage Door Company. We are very pleased with Harley!

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

James N.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Kept me up to date every step of the process. Explained exactly what needed done. Even had some suggestions for me to consider. Great service at a fair price. Thanks Precision.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Repair

Susan McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 05/05/2026

Christopher was so polite when phoning, and servicing our problem. Worked without making a mess, left the area very clean and completed the work in a timely manor. Really appreciated getting the garage door up and running in a timely manner.

Christopher Woods

Service Technician: Christopher Woods

Service: Broken Garage Door Spring Repair

Tanner Blair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, KY 05/04/2026

Chris was an absolute pleasure to work with and a master of his trade. I own a company myself and could not be more impressed by this team’s professionalism! Thank you for wonderful service!

Service: Garage Door Repair

Product: Springs

Dave Zacharias

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a spring break on Friday evening, called and was impressed that I could get someone to come out on Sunday. Harley Carter first called with a window of time he would arrive and then again when he was 30 minutes away, very nice. He very polite and respectful of my house and nice to my dogs. He did his inspection and gave me several price options to fix the issue. The spring was obvious and so was the cables being broken but with his advice and knowing how everything has to come apart anyway I opted to replace the pulleys and bearings. Good thing to because they were done. Also, when he showed me the quality of the sealed bearing rollers, I opted for those as well. He quickly went to work and had it working in a short time. It wasn’t cheap but the convenience, quality of the parts, knowledge and experience of the tech was well worth it. Give Harley praise he’s one awesome guy! Thank you!

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Pechiney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, KY 05/03/2026

Kevin O'Hara, the technician sent to our home, first, was able to move our appointment to an earlier time, which was outstanding since it was Sunday. Second, he was immediately able to find the issue of the service call. This issue was covered under our warranty. It's rare in this day and age to find a company to provide service on Sunday, come early, send a true professional, such as Kevin, complete the job to perfection and have a warranty cover all charges. Precision Garage should be your go to company should you have a need. Ask for Kevin O'Hara he'll not let you down.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

John Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 05/03/2026

Looked on line and precision had the earliest appointment

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Product: Springs

Jim Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 04/28/2026

Our garage door header spring broke at 630am when my wife was leaving to pick up our granddaughter for school. She and I finally got the door open. I remembered your commercial and called. Chris Woods, our technician, showed up in a few hours to do the repairs. He explained everything and had our door working like new in no time.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Repair

Product: Springs

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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Precision Garage Door Service of Batavia
Office: (513) 201-8523
1246 Old State Route 74
Suite C1

Batavia, OH 45103