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Garage Door Repair Reviews in Northern Kentucky Area, KY (Page 4)
Precision Garage Door of Cincinnatihas received 786 reviews, averaging 4.89 Stars:
Burlington, KY
Fort Mitchell, KY
I had a great experience. On time, confirmed appointment and technician was pleasant. Jimmy endured all my questions and it was quick and easy. Would definitely recommend to friends.
- Paula Jackson
Cold Spring, KY
Kevin was very professional, informative and answered my questions. He was pleasant and did not hurry me when asking questions. Kevin dud a terrific job! Thank you for responding to my call for help so quickly! April Mullins
- April Mullins
Burlington, KY
Awesome service
- Roger Hamm
Rabbit Hash, KY
The cost to replace the garage door motor was too high!!
- Frank Gaines
Hello Frank, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
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Technician: Christopher Woods
Alexandria, KY
Service tech was knowledgeable and thorough.
- Bob Doyle
Fort Thomas, KY
Very professional and quality work.
- Matthew Breitung
Walton, KY
My technician was Christophe Woods My spring broke and I called immediately the scheduled me the next morning. My spring broke but I also had issues with my opener. Chris assessed everything and went through throughly what was going on. He repaired my spring and installed an opener. He then walked me through on how to set up and use my opener. He is very professional and knowledgeable! I can’t say nothing but positive things about Chris! I really appreciate you taking the time and doing a great job for me! The prices on the other hand was shocking but I haven’t had to do anything with my garage for a few years. Everything is expensive now! Thanks so much Chris!
- Jodie Wilson
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Technician: Christopher Woods
Verona, KY
Timely Polite Provided multiple options We're completed within the time frame provided
- Linda Publicover
Rabbit Hash, KY
Thanks for coming out so quickly! Geoff was super friendly and efficient. I appreciated the time he took to explain all the options and recommend the replacements to get our door operating again.
- Will Lester
Rabbit Hash, KY
Harley gave us a transparent estimate on our garage door repair and performed it until the door was functioning quietly and correctly. Replaced some hinges, rollers, cables and drum. Quick service and responsive.
- Bob Schumann
Florence, KY
We’ve used Precision for our garage door - once at our last house, and also at our current home. We chose Precison again because of the wonderful job they did the first time. The team is prompt, kind, and explains everything well. Today Jimmy fixed our door in an hour, and was wonderful to work with. We will continue to use Precison for our needs. Highly recommend.
- Molly Sergent
Burlington, KY
Superb service. Harley was punctual, communicated clearly and repaired my door excellently.
- Scott Baldwin
Hebron, KY
David E. was awesome! He kept in touch prior to his arrival and super friendly while completing his evaluation and work. Explained everything thoroughly.
- Kelly Hall
Alexandria, KY
I had an excellent experience with Precision Overhead Garage Door Service of Cincinnati, and I especially want to recognize my technician, Harley Carter. From start to finish, Harley was professional, knowledgeable, and incredibly easy to work with. He stayed in constant communication throughout the entire process, explained everything clearly, and took the time to walk me through all of the features after the installation was complete. He didn’t just rush through the job, he made sure I understood exactly what was being replaced and why. My original system was from 2002 and had multiple issues, including worn rollers, aging components, and failing parts. Harley explained everything in a way that made it easy to make an informed decision, and I never felt pressured. The work itself was outstanding. Both garage door systems were completely rebuilt with new LiftMaster smart openers, springs, rollers, and hardware, all backed by a lifetime warranty. The doors are now incredibly smooth, quiet, and feel much safer and more reliable than before. What stood out the most was Harley’s attention to detail and the pride he takes in his work. He made sure everything was set up properly, programmed the remotes and keypads, and even walked me through the smart app features before leaving. Overall, this was a very positive experience, and I’m extremely grateful for the level of service provided. I would absolutely recommend Precision Overhead Garage Door Service of Cincinnati to anyone, and I wouldn’t hesitate to use them again.
- Cullen Molony
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Technician: Harley Carter
Independence, KY
Very good people to work with!
- Dennis Brewer
Florence, KY
Kevin from Precision Garage Door was a wonderful experienced technician...he seemed very honest, cared about my mom's safety when it came to her garage door and did good job talking to her as she very leary of contractors now after being ripped off by chimney people. He told us everything needed & after it was all said and done got door working perfect at a surprisingly good price. Thank you Kevin... we're first time customers of this company now we'll be lifetime!!! Oh and did I mention he even offered bring us coffee when he stopped at store on the way!! Fantastic customer service!!! Services
- Pamela Works
Rabbit Hash, KY
Kevin was polite, thorough and informative! Thank you, Kevin!
- Amy Poe
Alexandria, KY
Geoffrey came out to look at my door to fine tune and adjust. Extremely professional, thoughtful, prompt, and courteous. Highly recommended!
- Adam Zepf
Fort Thomas, KY
Service was SUPERB from the initial call, to the visit for the estimate to the full installation of the garage doors and garage door opener. Jimmy Schmidt and Keon Tillman were excellent in their customer service, expertise, professionalism, communication, courtesy, and understanding of my situation. The service greatly exceeded my expectations and I seldom find that to be true. What outstanding technicians and representation for the company. I have already referred three people. Thank you so much for making my life so much easier.
- Vikki Clemons
Florence, KY
Harley Carter was very professional. He was courteous, professional, and very helpful throughout the process. It made the experience smooth and stress-free.
- Teresa Hamrick
Verona, KY
Very helpful and understanding explained everything throughly and was patient.
- Amanda Reichert
Florence, KY
The technician did a very good job. He was kind and friendly.
- Michael Maciariello
Alexandria, KY
Yes, Kevin was thorough and he definitely knew what he was doing, I for sure recommend Precision Door to anyone,
- Monica Mcintyre
Fort Wright, KY
On time and very professional. Jimmy did a great job explaining options and installing 2 new door openers. Job was done quickly, thoroughly and with a great explanation of all aspects of the door openers, wall units and key pads. Will definitely be a returning customer.
- Dave Woods
Walton, KY
Harley was very professional and courteous. He replaced the seals on the bottom of two garage doors. The only issue we had is that it cost almost doubled from what was quoted over the phone prior to the visit. Thank you,
- Karen Chambers
Independence, KY
Quick and easy to set appt. Fast communication. Harley was great to work with. Very knowledgeable and genuine. Installation went fast. Thoroughly explained new system.
- Dan B
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Technician: Harley Carter
Newport, KY
Chris was excellent to work with today. He was informative and gave a few options to choose from to replace our garage door opener and other safety measures that needed addressed. The entire process was easy for the customer- from scheduling online to having the work completed the same day. Will definitely be recommending to neighbors and friends in the area.
- Levi Yager
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Fort Mitchell, KY
The serviceman arrived on time and was thorough in his inspection of my overhead door. The service call was to check why my remotes were not working, but when he arrived, they worked he did a fine job of cleaning up my existing door. He was very polite and nice and I appreciated his help.
- Mary Alexander
Florence, KY
I give this rating as customer service was not up to standard in my opinion, tech Justin was a great guy, professional, did a great job on the install, went over everything, after he completed the job, and had left ended up with an issue, called the company and customer service was supposed to get in touch with someone to see if someone could come back and address the issue and was supposed to call me back to advise, which they did schedule for someone to come the next day, well never received a call back after waiting almost 40 minutes! So ended up calling them and they did get in touch with Justin and he came back and took care of the issue, so great service from Justin but not customer service. And first time I have used this company so will have to think on it next time.
- William Stallings
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I had Precision Overhead door in June of 2025 install a new Torque system instead of the spring system that was the current system on the door. They did a wonderful job. I recently had a problem with the door not closing all the way at times. I called and they sent Kevin out the very next day. He checked it out and adjusted some wiring and it works like new. Kevin was very nice and extremely efficient. I give Precision Overhead door and Kevin five gold stars.
- Anna Ford