4.9 1 2 3 4 5 834 Reviews

From Northern Kentucky, KY Homeowners

Garage Door Repair in Northern Kentucky, KY - Page 5

Precision Garage Door

Same-day garage door repair in Northern Kentucky, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Northern Kentucky, KY FREE Service Call With Any Repair

Serving Northern Kentucky, KY

Proudly serving the Northern Kentucky community with same day service.

Service truck

Local Garage Door Repair in Northern Kentucky, KY

Precision Garage Door of Cincinnati Area provides same-day garage door repair in Northern Kentucky, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Northern Kentucky homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Kentucky and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 827 most recent customer reviews

Precision Garage Door of Cincinnati is viewed very positively across Northern Kentucky for fast, dependable garage door service delivered by professional technicians who communicate clearly and explain repair options in plain language. Customers frequently mention same-day or next-day scheduling, prompt arrival updates, thorough inspections, and efficient repairs or installations that leave doors operating smoothly, quietly, and safely. Many reviewers also praise the company’s polite, friendly team, clean workmanship, and confidence-building approach that avoids pressure and helps customers choose the right solution for their needs.

What Customers in Your Area Mention Most

Service (506) Customers consistently praise the courteous, helpful, and easy-to-work-with service experience, often describing the team as friendly, polite, professional, and accommodating. Expertise (439) Reviewers frequently note that technicians are knowledgeable, thorough, and able to diagnose issues clearly while explaining what is wrong and why a repair or replacement is recommended. Responsiveness (375) Customers repeatedly mention fast response times, quick scheduling, and prompt callbacks or arrival updates, including many same-day or next-day appointments. Communication (344) Reviews highlight clear communication throughout the process, including ETA calls/texts, detailed explanations, and regular updates before, during, and after service. Professionalism (338) Many reviewers describe the technicians as professional, courteous, respectful, and well-presented, with strong customer-facing manners from start to finish. Speed (301) Customers often emphasize that repairs and installations were completed quickly and efficiently, with little downtime and no wasted time on site. Booking Experience (194) The scheduling process is commonly praised as easy, convenient, and flexible, with online booking and helpful office support making appointments simple to arrange. Product Quality (170) Reviewers frequently say the finished work and replacement parts are high quality, with doors, openers, rollers, and hardware working better, smoother, and quieter after service. Trustworthiness (144) Customers often mention honesty, transparency, and low-pressure recommendations, saying they felt confident in the assessment, pricing discussion, and repair choices.

Recent Reviews from Northern Kentucky, KY

Bryon Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Knowledgeable and professional. No pressure and answered all questions. Very good experience and would highly recommend Geoff.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Install Garage Doors

W. Stew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Erlanger, KY 04/23/2026

Jimmy, was very professional and thoroughly explained the process. Install was done same day.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Install

Product: Garage Door Opener

Tom Stubbeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 04/22/2026

Chris was professional, courteous and knowledgeable. Very happy with his work! Replace the damaged parts with new in a timely manner.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Repair

Debbie D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 04/21/2026

My experience with this company was excellent, beginning with the upfront call to set up the appointment to the end of the repair visit. All parties involved were very professional. The plans were explained to me with no pressure to buy one over the other; I got to choose what was best for my circumstances. I was shown what the issues were, and after the repairs were made, was shown where the repairs were made and the additional items I received. I am definitely pleased with a much brighter light for my garage and the sensor lights. Overall, I am happy with this experience, this company, and very happy to recommend them. You won't regret your call to them!

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Opener Repair

John Carlson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Kevin O’Hara was prompt, friendly, and professional. He gave us options on how to repair our garage door and fixed our problem within a hour. I will recommend your firm to my friends in the future. Thank you!

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Shaun Hale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 04/17/2026

Geoff Grouse is an absolute credit to your company. Polite professional and considerate. I will continue to use Precision for all my garage door needs

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Repair

Jim Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your employees, who worked on my garage door, were excellent and very easy to work with., I would recommend them to anyone who is dealing with a garage door problem. Good folks to work with.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Rick Applegate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 04/16/2026

Precision always gives me prompt and quality work. Chris came the same day I called and solve my issue. He was very polite and thorough. He made sure to answer all of my concerns I would recommend Chris to anyone who has garage door issues. Thank you Precision.

Service: Garage Door Opener Repair

Laura P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garage door spring broke on Sunday and was able to schedule an appointment online for the very next day. The communication from Jimmy about arrival was clear and appreciated. He arrived and we reviewed what happened. He explained what he was going to look at before he started. Upon completion of his inspection, he reviewed with me in details the service options. Very clear and easy to understand the differences between the choices. Low pressure as the choices were all mine to make. Upon making the service choice, Jimmy completed the work and reviewed everything that was completed. Overall, very professional, courteous and clear communicator. Happy we scheduled with Precision to have the repair done!

James Schmidt

Service Technician: James Schmidt

Service: Broken Garage Door Spring Repair

Product: Springs

Casey Riedinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jimmy was awesome! Same day service and installation.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Opener Install

Product: Garage Door Opener

Kathleen Sweeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jimmy was an absolute joy while working on the garage door at Michelle’s house. (My husband backed into the door)! Jimmy is very knowledgeable and definitely an employee you want to keep for a long time!

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Bill Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, KY 04/13/2026

I lead a team of 40 Technicians in another industry. The Customer Service and Professionalism demonstrated by Chris, was outstanding. From first contact to follow up, this company was first rate.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Repair

Product: Opener

Robert Leavelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Crittenden, KY 04/13/2026

Work was done very quickly and very well. All my questions were answered. The pricing was clear and well explained.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Springs

Chris Stamm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 04/12/2026

Geoffrey was great to work with very professional and good at what he he does , would recommend to anyone

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Repair

Product: Garage Door Opener

Lindsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I haven't been able to open my garage door since maybe November of last year. I procrastinated for months, but it was getting to the point where I really needed to mow my lawn. I finally made an appointment, and was very impressed with the quality of service. Chris called 20 minutes ahead of the appointment to verify that we were still on schedule and arrived right on time. He clearly explained my options, the prices, and the warranty. Within two hours, he had my garage door repaired. He was very friendly and professional.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Repair

Product: Springs

Lesley Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Kevin was knowledgeable, friendly, and timely to work with. I appreciated his honesty and patience. I would definitely contact him again if/when I need garage door service. Thank you!

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Opener Repair

Thomas Dahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 04/09/2026

I was really impressed with Harley. He was personable and was a good representative for the company. He informed us as to his findings from his inspection. Instead of giving it a "take or leave it" price, Harley explained the various pricing options. Based on my experience I would recommend Precision .

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jessica Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 04/08/2026

Had a great experience today getting our garage door fixed. Called for service and had a technician, Kevin, at my house within 45 mins. He quickly diagnosed the issue and provided options for repair. The work was performed very quickly and our garage door was running better than ever. Kevin was professional, courteous, and very knowledgeable. He even brought my garbage cans in:) I would recommend this company to anyone in need of repairs!

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Product: Springs

Anna Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 04/08/2026

I had Precision Overhead door in June of 2025 install a new Torque system instead of the spring system that was the current system on the door. They did a wonderful job. I recently had a problem with the door not closing all the way at times. I called and they sent Kevin out the very next day. He checked it out and adjusted some wiring and it works like new. Kevin was very nice and extremely efficient. I give Precision Overhead door and Kevin five gold stars.

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Repair

Paula Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a great experience. On time, confirmed appointment and technician was pleasant. Jimmy endured all my questions and it was quick and easy. Would definitely recommend to friends.

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Product: Springs

April Mullins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Kevin was very professional, informative and answered my questions. He was pleasant and did not hurry me when asking questions. Kevin dud a terrific job! Thank you for responding to my call for help so quickly! April Mullins

Kevin O'Hara

Service Technician: Kevin O'Hara

Service: Garage Door Opener Install

Roger Hamm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, KY 04/03/2026

Awesome service

James Schmidt

Service Technician: James Schmidt

Service: Garage Door Repair

Product: Springs

Frank Gaines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The cost to replace the garage door motor was too high!!

Response from Brandon Falone, President Business Owner

Hello Frank, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.

Christopher Woods

Service Technician: Christopher Woods

Service: Garage Door Opener Install

Product: Garage Door Opener

Bob Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alexandria, KY 04/02/2026

Service tech was knowledgeable and thorough.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Garage Door Repair

Product: Garage Door Opener

Matthew Breitung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional and quality work.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Opener Install

Product: Garage Door Opener

Jodie Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walton, KY 04/02/2026

My technician was Christophe Woods My spring broke and I called immediately the scheduled me the next morning. My spring broke but I also had issues with my opener. Chris assessed everything and went through throughly what was going on. He repaired my spring and installed an opener. He then walked me through on how to set up and use my opener. He is very professional and knowledgeable! I can’t say nothing but positive things about Chris! I really appreciate you taking the time and doing a great job for me! The prices on the other hand was shocking but I haven’t had to do anything with my garage for a few years. Everything is expensive now! Thanks so much Chris!

Christopher Woods

Service Technician: Christopher Woods

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Linda Publicover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Verona, KY 03/31/2026

Timely Polite Provided multiple options We're completed within the time frame provided

Harley Carter

Service Technician: Harley Carter

Service: Broken Garage Door Spring Repair

Will Lester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thanks for coming out so quickly! Geoff was super friendly and efficient. I appreciated the time he took to explain all the options and recommend the replacements to get our door operating again.

Geoffrey Grouse

Service Technician: Geoffrey Grouse

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Schumann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Harley gave us a transparent estimate on our garage door repair and performed it until the door was functioning quietly and correctly. Replaced some hinges, rollers, cables and drum. Quick service and responsive.

Harley Carter

Service Technician: Harley Carter

Service: Garage Door Repair

Product: Springs

Molly Sergent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, KY 03/24/2026

We’ve used Precision for our garage door - once at our last house, and also at our current home. We chose Precison again because of the wonderful job they did the first time. The team is prompt, kind, and explains everything well. Today Jimmy fixed our door in an hour, and was wonderful to work with. We will continue to use Precison for our needs. Highly recommend.

James Schmidt

Service Technician: James Schmidt

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Northern Kentucky neighbors and let our experts take care of your garage door.

Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Precision Garage Door Service of Batavia
Office: (513) 201-8523
1246 Old State Route 74
Suite C1

Batavia, OH 45103