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about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 633 reviews, averaging 4.90 Stars:
Walton, KY
Service Provided:
Product:
Technician: David Eilers
Rabbit Hash, KY
Great experience beginning to end. Thanks Jimmy in sales for helping me get what I wanted in my price range…Keon the installer was on time, sent advance text and call, was very friendly and professional and the door looks awesome!
- Michelle Cestaric
Rabbit Hash, KY
David and Kevin were on time and gave open honest answers to all my questions. I recommend company Precision Door and technicians David and Kevin for a job well done.
- David Brown
Rabbit Hash, KY
Jonathan very prompt, knowledgeable and thorough, satisfied customer.
- Tanner Grose
Independence, KY
Seth was my maintenance technician. I have to say thank you to both him and the company overall for the service, transparency, and reliability. I’m very glad that I decided to get in touch with you regarding my garage door, and happy to have resolved any issues and also move forward with preventative maintenance that was long overdue.
- Jonathan Briggs
Product:
Walton, KY
I highly recommend Precision Door Service! We came home yesterday to a broken door. I called on Sunday and someone answered and Seth had my door fixed before noon Monday. Seth did a great job explaining to me what my options were, what my door needed and how everything worked together. Precision Door Service has my business for life and I’ll recommend them to anyone needing great quality service.
- John Lauria
Product:
Alexandria, KY
Christopher did a superb job resolving my issue. He was on time, called ahead, and even offered to bring me a snack from his gas station stop on the way to my house. I have never had anyone ask me that before. Extremely professional. Not sure how you got Christopher to join your team but if I were you, I would do whatever it takes to keep him and start as soon as you can to groom him for a leadership role in your company. “He’s got management written all over him.”
- Gary Paetzke
Independence, KY
I was very appreciative of Dave and Kevin’s helping to repair my garage door today. They were professional and courteous and answered all of my questions. We worked together to figure out what was best for my situation and they worked to get the job done. Completely satisfied and will be using Precision again when it’s time to work on the other door!
- Lindsey M.
Rabbit Hash, KY
Justin was extremely professional, kind, thorough, and educated me and my husband on all our options for the repairs we needed. I would highly recommend PGD for any garage door needs! So happy we went with you guys!
- Kasie Callahan
Hebron, KY
Seth Boyers was very professional and did an amazing job. They came in clutch in a time we needed them. I would recommend precision to anyone needing garage door work. Great job.
- John Masters
Product:
Fort Mitchell, KY
We had Justin come out and service our garage door. He called about 45 minutes before he got there to let me know he was ahead of schedule and asked if it was okay to come early. When he got here he made sure to get as much info as he could to find out what happened. When he did his review of our system he made sure to explain everything that was going on. We had a broken spring and other components were in bad condition. He gave us options on how they could get our door back up and running. We decided to do a full rebuild and replaced all of our components. Justin made sure to fully explain everything he was doing. He was quick and effecient with his work. I would reccomend precision to anyone needing garage door repair or replacement especially our technician Justin!
- Casey Perry
Alexandria, KY
Contacted Precision on a neighbor recommendation. Top notch from start to finish. Jonathan was great explaining the issue and going over options. Very courteous!
- Craig Miller
Taylor Mill, KY
Justin Napierala was very thorough and explained our options and took extra time to show the features of the door opener installed. We are a repeat Precision Door customer and appreciate their attention to detail and honesty.
- Barry Buntin
Service Provided:
Product:
Technician: Justin Napierala
Hebron, KY
Mr. Guffey was our technician. We could not have dreamed of someone more professional, polite, and knowledgeable. My garage broke on a Saturday night and Monday morning Mr Guffey was fixing it. He even called to announce his ETA and offered to bring a coffee.
- Matthew Baer
Service Provided:
Product:
Technician: Jonathan Guffey
Fort Mitchell, KY
Your technician David Eilers did an excellent job. He was very courteous and explained my options. I felt very comfortable making my decision. David Eilers is a credit to your company. I picked your company because it had a good reputation. Mr Eilers proved that to be true
- Sharon Gadd
Wilder, KY
Our service from Precision was outstanding. Jimmy was incredibly professional, competent and courteous. I would definitely recommend this company for all of your garage door needs.
- Judy Daar
Hebron, KY
Excellent service all around.
- Brennan Leonhard
Alexandria, KY
David was extremely polite and professional. Did a great job installing and explaining product
- Marc Barone
Taylor Mill, KY
I was having issues with my garage door not wanting to close consistently. It hadn’t been serviced in several years so I wasn’t sure which company to use. However, after looking for companies in my area and reading their reviews, I went with Precision Overhead Garage Door Service. The tech, Justin, was very professional and explained the areas of concern in great detail and in such a way that I felt confident in my decision to use Precision. I am very pleased with the repairs made and would highly recommend them to my friends and neighbors!
- Ilah Conley
Ludlow, KY
Justin was great, very knowledgeable and explained everything to me so I could make the best decision for me.
- Kelsey
Fort Thomas, KY
Called ahead and came when they said they would. Solved the problem. Jonathan was courteous and professional. BBB rated how give confidence.
- Diana Mc
Service Provided:
Product:
Technician: Jonathan Guffey
Rabbit Hash, KY
Easy scheduling, and great communication the day of service about delays and arrival. The technician, Justin, was wonderful to work with and really seems to enjoy his job! The install was quick and efficiently done. I’m really enjoying my new Liftmaster garage opener. I would highly recommend Precision for your garage door needs!
- Melissa
Service Provided:
Product:
Technician: Justin Napierala
Independence, KY
We got to work with Justin on purchase and a service call. He is wonderful. Great company.
- Erin Cotner
Butler, KY
Brandon was a very kind, honest, person without any pressure... he made sure we understood the product and wanted what we bought, and so far, it is a great improvement on what we had... we would recommend him to anyone that needs help with a garage door, or opener system... We enjoyed having him as our salesperson and installer also... also enjoyed learning about his family ... He should be a great plus to your business... We had many things repaired/ replaced, but could not find a way to make that known on your review... Jesse and Kay Henderson
- Jesse Henderson
Florence, KY
Excellent service very professional
- Paul Walton
Service Provided:
Product:
Technician: Christopher Woods
Burlington, KY
Justin serviced our garage door issue. He was so friendly, professional and helpful. He diagnosed our issue and corrected it within 30 minutes. I’m so thankful we use Precision.
- Cole Magyar
Florence, KY
Justin our technician was very thorough and understanding. He explained his thought process and what steps he recommended for repair. Easy to converse with and not over pushy or focused on upsales. Would recommend Justin. Any issues I encountered was playing phone tag with him as the number he called me from initially would go to the customer service office and they would have to text to get a return call. Also no discounts offered besides credit card fee process discount if paid by check. Overall satisfied with the experience but in today’s economy every $$$ matters.
- Corin Jump
Service Provided:
Product:
Technician: Justin Napierala
Florence, KY
I was having problems with my garage door not closing properly. I called on a Tuesday and they sent Justin out the very next day. He called to let me know when he would be arriving and even sent me a picture and a little bio of himself so i would know it was him when he arrived. He had to make a stop to get gas first and asked if he could get me anything. How thoughtful was that!!! He did his inspection and found the problem. He discussed the different options and asked if I had any questions. He got to work and now my garage door works perfectly. He explained everything he did and showed me how to work my new openers. He had everything he needed in his van so everything was completed in a couple of hours. I highly recommend Precision Door and Justin Napierala.
- Suzanne Meither
Service Provided:
Product:
Technician: Justin Napierala
Alexandria, KY
Wonderful service. Very professional.
- Julie Murray
Fort Mitchell, KY
Absolutely terrible place. Take pride in their reviews I was told. I should have read the 1 stars first because it is the exact same experience as most other people. My technician was rude and annoying and super awkward. Started out alright. He looks at my torque master spring system then just tells me they don’t make replacement parts. Not only that he doesn’t carry the parts or doesn’t service that type but lies to tell me they don’t make replacement parts for that system. He then goes to do his full safety check and good lord if they don’t shove that down your throat. In this time I look up my spring system and found an entire replacement kit for 165 dollars… the whole system. Fixing the whole spring setup. Come back out to him saying my opener is awful and “burning” and that I need a new opener and springs system… 1500 dollars for just the spring or 3500 for the spring and opener…. Insanity. I then say I would like to print it out and get some other opinions and this weird tech Justin got so mad and offended. He literally acted shocked I would want to compare then throws a 150 dollar “service charge” at me after he realized I don’t want to do it.
- Alex
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042

David did an excellent job . Inspected the old door for areas needing attention. Explained how a properly balanced door should work and presented me with options. Installed the package I determined was best for me and performed an operational check. Garage door operates like brand new.
- Doug Mummertz