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about Precision Garage Door in:
Northern Kentucky Area, KY
Precision Garage Door of Cincinnatihas received 509 reviews, averaging 4.93 Stars:
Erlanger, KY
California, KY
We want to give a BIG shout out to Jonathan. He called before coming, arrived on time. He gave options and solutions to our garage door issue with no pressure to purchase. He had everything with him to complete the job at the time. When he called, he said he was going to stop and get something cold to drink, like water, Gatorade and even asked if we would like something.
- Marcia Cox
Highland Heights, KY
Brian was very knowledgeable, explained things clearly and very courteous. He did a complete inspection and then explained my options. Job well done!
- Virginia Jump
Product:
Fort Mitchell, KY
This was a very positive experience for me from start to finish. Brian was extremely polite, effective, and efficient! He informed me of all he was doing and got my input where needed. He arrived on time and installed my garage door flawlessly! I highly recommend this company and particularly Brian for his professionalism and effectiveness! Thank you from this happy customer!
- Randy Siler
Product:
Florence, KY
Justin our repair man was excellent. He was professional, extremely knowledgeable and provided us options on the repairs for our garage door. We did not feel pressured and the service performed was fantastic. We highly recommend Precision Garage Door.
- Paul Hess
Hebron, KY
A $30 charge for credit card processing? Seriously? Just find a way include that in the price or absorb it as a cost of doing business.
- Chip Wright
Walton, KY
Justin arrived during my appt. window & did a great job reprograming my garage door at a fair price. Thanks Justin! :)
- Pam Riegler
Hebron, KY
Very professional: everything very well explained, and got the job done fast..
- Tony Fey
Taylor Mill, KY
Jonathan G. did a amazing job on repairing my exiting garage door. It had come loose from the frame. The door motor was old also. Jon was very professional and knowledgeable. He explained all my options. He installed a new door motor that includes a security Camara which I absolutely love and you can download the app to set up everything from your phone, along with new rollers and springs. I'm over the moon and so happy that my garage door works like it should and looks like it should. I highly recommend Precision Overhead garage door services. Jon was so nice, kind, and thorough.
- Elizabeth Conn
Fort Thomas, KY
David was prompt, professional, and thorough. He gave us appropriate options to repair our garage doors and completed the work very quickly!
- Erica Trinkle
Fort Mitchell, KY
Scheduled an appointment online on a Sunday. Monday morning their technician Brian was at my house. Brian called prior to the appointment to confirm and sent a picture for safety. Problem diagnosed, repair quoted and door fixed within a few hours. Thanks Precision.
- Jesse Boyle
Product:
Fort Mitchell, KY
First our response was excellent, They were my 3rd call and the others were very lax in their response and getting to me as needed. Precision came in a few hours. They even gave me follow up calls to keep me posted. Their technician was very polite and thorough with what was needed. Once we got the information we gave them the business. Once the work was finished he went back through giving me plenty of confidence the door was fixed properly. Our tech was very sharp and professional in every way. We have had homes for 50 plus years. This was the best encounter with all of the local companies. Our 5 star rating goes out to Precision. Their tech certainly earned our satisfaction and praise. We will return to Precision for any future work. Sincerely, Ken Moorhead
- Ken Moorhead
Brooksville, KY
The man who showed up worked hard. He was friendly and professional. Unfortunately two windows need replaced because they were plain glass windows. This is not what we ordered. The other four windows were what we ordered. Hopefully someone will show up soon with the two correct windows and will replace them. I can be reached at 859.462.0580. Thank you.
- Randy Lucas
Erlanger, KY
Jonathan Guffey was polite and professional. He did a great job with installation and explaining the system to us.
- R Guzman
Service Provided:
Product:
Technician: Jonathan Guffey
Rabbit Hash, KY
Outstanding knowledge and communication about the problem and solutions given.
- Nate Fuqua
Product:
Rabbit Hash, KY
Brian Hauser from Precision Overhead Garage Door Service of Cincinnati was an ultimate professional. He was prompt, let us know he was on the way and when to expect him. It was an emergency service and Brian took us through everything he found as he did a thorough inspection and then presented good, better and best options without being pushy. He repair everything and left the garage cleaner than he found it. Would absolutely recommend Precision Overhead Garage Door Service!
- Dave Theus
Product:
Hebron, KY
This was our second time using Precision to fix our garage door. The technician (Brian Hauser) was very professional and answered all the questions we had. He did an excellent job. We are very happy and pleased with Brian and the the work he performed.
- Justin Sheridan
Fort Mitchell, KY
Justin did a great job ! He kept us up to date as to when he would arrive , explained everything. Went to work and did a terrific job! Once again went over things . He was very courteous and mannerly! We were impressed with Precision Door!
- Forrest/ Brenda Jackson
Walton, KY
The service was pleasant. Very satisfied with the quality of service.
- Emma Alvarado
Taylor Mill, KY
When I called they were very professional and the gentleman that came to fix the garage door explained everything clearly and was very professional as well.
- Myrna Dorman
Hebron, KY
I received absolutely amazing service from the lady (Latoya?) who answered the phone yesterday to Justin, who did my service today. I was so grateful for his honesty. He text me and called me to tell me when he would be here. He was very courteous and patient. Justin was knowledgeable and explained every step to me. I actually only did what was under warranty, and I really appreciated him, telling me all the options and his honesty. my garage door was put up in 2020 I believe by precision garage door. Interestingly enough, you were the only one who answered the phone and the service was amazing then I'll definitely be promoting you in my neighborhood friends and family. Thanks Justin! You've got a gem employee there.
- Kim Alig
Alexandria, KY
Jonathan Guffey was professional and very up front about the cost and transparent about the work needed. Scheduling was simple and we were able to get them out quickly to resolve our garage door issue. Would highly recommend!
- Aj Crank
Independence, KY
Company and technician were both prompt and thorough through the process, from scheduling to the initial visit. Justin provided various options at a few different price points. There was no pressure just options laid out clearly. Still have the actual install to come, but this far, very satisfied.
- Erin Cotner
Fort Thomas, KY
Justin Naiperala is extremely knowledgeable and someone I will trust with my garage door needs moving forward. Thank you again, Justin!
- Kyle Arendsen
Erlanger, KY
Our garage door was opening by itself sporadically during the week. We thought we were accidentally doing it until it opened at 1 am and 4 am. I called Precision based on a commercial I saw recently. Then read reviews and nothing alarming stood out. I was very impressed with the service and guidance provided. I was given options as to how fix my problem and to do preventative measures if interested. (I was) I was and am very pleased with the outcome. We can't even here the garage door open anymore! Who knew!!!! Would highly recommend. Service was prompt and reasonably priced.
- Krystal Bradford
Fort Mitchell, KY
Polite, fast and good job
- Jerry Lawson
Alexandria, KY
The men were here on time very pleasant, explained everything and went overall the options. We chose the option that best fit our needs with the quote, but when I signed and paid and then saw the price via email there was a processing fee of $62.52 for using my credit card which was not explain to us during the paying process. At that point I contacted the billing department and they agreed to remove the processing fee. They did a great job within a timely manner. I only gave four stars because of the non communication of the processing fee. I will be recommending your company, just make sure all information is communicated to your customers.
- Robert Thomas
Florence, KY
Justin was very thorough and explained all the options to me. He did an excellent job of running the wires so they are concealed. He also moved the door switch so it was more convenient to use. Justin did a great job and I would highly recommend him. I chose Precision because they said there trucks are fully stocked and I needed my door fixed today. I would recommend Precision to anyone.
- Rick Applegate
Service Provided:
Product:
Technician: Justin Napierala
Burlington, KY
Brian was excellent, very professional and respectful! He’d be a perfect model for setting the standard for professionalism.
- Adam Dickerson
Product:
Rabbit Hash, KY
Jonathan was on time did a great on correcting all the issues on our garage door.
- Larry Feather
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Dave and Chris did a very good job Thanks
- Terry Lunn