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about Precision Garage Door in:
Alexandria, KY
Precision Garage Door of Cincinnatihas received 26 reviews, averaging 4.96 Stars:
Alexandria, KY
Alexandria, KY
Thank you Justin for the quick and professional job. Couldn't ask for a better overall experience dealing with Precision
- Richard Straus
Product:
Alexandria, KY
Jonathan Guffey was professional and very up front about the cost and transparent about the work needed. Scheduling was simple and we were able to get them out quickly to resolve our garage door issue. Would highly recommend!
- Aj Crank
Alexandria, KY
The men were here on time very pleasant, explained everything and went overall the options. We chose the option that best fit our needs with the quote, but when I signed and paid and then saw the price via email there was a processing fee of $62.52 for using my credit card which was not explain to us during the paying process. At that point I contacted the billing department and they agreed to remove the processing fee. They did a great job within a timely manner. I only gave four stars because of the non communication of the processing fee. I will be recommending your company, just make sure all information is communicated to your customers.
- Robert Thomas
Alexandria, KY
Technician was on time. Dave Eihler was polite. He explained everything he was doing. He did the inspection and told me what he found. I decided to go with the full service so l have a warranty on the work. He said the opener probably should be replaced. I decided to wait on that for a while due to tax and insurance season, but I will call him later to replace it. Wish they could have done it for free, but wish in one hand and so on. I will recommend them to my friends and relatives.
- Joseph Jacobs
Alexandria, KY
Very knowledgeable about the product. Nice polite and explained the product so we could understand your system.
- Carol Duell
Alexandria, KY
I liked the reviews of other customers and the equipment you supplied. The service I received has been top notch and your tech was very polite and kept me aware of what was needed and done. Great experience.
- Dan Potter
Alexandria, KY
The customer service dept was very helpful in scheduling our installation. The install of our new garage doors went smoothly. Over all we are completely satisfied with our experience with the Precision Overhead Garage Door company.
- Charles Purdy
Alexandria, KY
Robert was great. Informed on my garage door opener to let me know I may be needing one in a few years. Replaced the seal quickly and was very professional.
- don helton
Alexandria, KY
David Allen was very professional and respectful of our property. He explained everything and was very thorough. We were very pleased that you were able to come ahead of schedule. Thanks
- Carol Valerius
Alexandria, KY
We had seen commercials for Precision and decided to call them based on their BBB rating and reviews. The appointment was scheduled for the next day. David Lenhardt came out and was very courteous, knowledgeable and professional. The spring was broken and David was thorough in explaining the different options for repair and longevity. He took the time to answer all of our questions so we could make an informed decision on the best option. We are very pleased with the quick repair and lifetime warranty. David provided outstanding service!
- J. Williams
Product:
Alexandria, KY
I was extremely satisfied with the service I received today. When my garage door broke early this morning I thought I would have to wait until next week to get it fixed, but they actually came out and fixed the problem very quickly. David Lenhardt was very professional and personable. I will definitely call your company where I need you and will tell others about you as well.
- Jan Keller
Alexandria, KY
Luke was the nicest guy that I think that I have ever had do work for me! Very informative about what he was going to do and did it quickly and professionally! Awesome experience!
- Chip & Cassie Sansom
Product:
Alexandria, KY
Luke was very kind. He explained the service and operation of the doors
- Denny Hasson
Product:
Alexandria, KY
Your technician was extremely professional. He explained to me just what all my options were to make the door operate correctly as well as safely. I am extremely satisfied with the work that was performed and will indeed recommend your company to anyone who maybe in need of garage door repairs or replacement.
- Mike Kelley
Product:
Alexandria, KY
The technician was very knowledgeable and got our issue taken care of in a timely fashion. We are very pleased and happy with our new door opener.
- Charles & Tina Lawson
Product:
Alexandria, KY
Had a garage door installed by Dave and Luke. They did a great job,door looks and works good, and they left no mess. Great job on these two guys
- Bob Sheanshang
Alexandria, KY
We're very happy with the service performed on our garage issues. Brandon was very nice, friendly and professional. He answered all our questions and concerns. We would recommend Precision Door Service to our friends and family.
- Julie Enyart
Product:
Alexandria, KY
So very happy and impressed with our tech Brian Payne! Went above and beyond, in his work, his professionalism was spectacular! Employees like Bryan is what makes a company! I will only call Precision ! Can’t thank him enough. Timing was very prompt.
- bobbie oldendick
Product:
Alexandria, KY
I was very happy with the whole process. Your technician was exceptional. He explained everything before he began and completed the install quickly.
- Joan Board
Product:
Alexandria, KY
over all very satisfied with the service and professionalism of the technician, just a little sticker shock, not having to replace anything on my garage door for 23 years, lol.
- Tom Meyers
Product:
Alexandria, KY
Jake was awesome and able to answer all of my questions whenever I needed help. Him and his team were very professional and I have had so many compliments from my neighbors on my new door! Thank you all for everything! 1,000% recommend!
- Kaitlin Woods
Alexandria, KY
Justin was extremely professional and thorough in walking through the problem. Very pleased with him and the company’s customer service - from the scheduler, to the online confirmation, the texts and arriving on time. Well done!!!
- Jeff McGuire
Product:
Alexandria, KY
Ray Salcedo was the tech that performed my service. Very nice and professional employee. He actually showed up earlier then set appointment. I liked the companies text that showed me who was coming to my house and a picture of Ray. Outstanding service. Fair pricing. I will use Precision garage door service again for my repairs.
- Marc Hehn
Product:
Alexandria, KY
Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.
- Gary Zimmerman
Thank you Gary. We appreciate your review and your business.
Product:
Alexandria, KY
Fine, just Fine!
- Thomas E
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
We called Precision when our garage door jammed and wouldn't open. David and David inspected the door and determined that the track was installed too low and the top of the garage door was rubbing against the track and getting stuck. They raised the track so the door no longer binds and also replaced the worn rollers and cables. I was impressed by how quickly they diagnosed the problem and were able to correct it. Both were very professional and explained the problem and options for keeping our door safe and efficient very clearly.
- Judy S.