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Precision was great! They came out quickly, made the repairs all in one day.

- Kathy

So with this past power outage we tried to release the door with no luck, after the power was restored when you tried to open the garage door the motor would run but not lift. My husband had seen many commercials for Precision, so he said give them a call and of course he wants everything done yesterday. Called the office and they said they could send someone out today which made my husband very happy. Jonathan was our installer. He did a complete check of everything involved with our door; he also took pictures. He explained everything in full detail to us. We had 3 options. We chose to have everything, but the actual door replaced we knew down the line we would eventually have to replace other parts. Precision is lucky to have such a great employee working for them. He is very professional, knows his stuff, very polite and very courteous of your property. If we ever have an issue with our garage door or opener, I wouldn't hesitate to call them.

- Robin & Thomas Means

Very nice from beginning to end

- Bill Howe

Great service. Very knowledgeable and friendly. Company was quick to send out a technician. Fixed the problem within an hour. Justin Napierala was very polite and answered all our questions. Would recommend him and your company to other customers. Well pleased.

- Bob Taylor

Chris was awesome! He came in got all the history on the door, looked over everything, diagnosed and fixed the problem. All while keeping me updated on every step. Highly recommended

- Damarko Shelton

WE called and were schedualed a appointment the very next day! We got a call to say Repair man on the way. Jonathon arrived and gave the estimate to repair the broken springs . We were shocked but we need it fixed, so Jonathon proceeded to do the repair and was able to get the door opening properly . We are very happy with his work and would call again if needed. Thank you Linda and Ted Nichols

- Linda And Ted Nichols

Justin did a fabulous job of explaining what the issues were and how to make the doors safer. He repaired the broken door and made both much safer. Thanks Justin!

- Debra Lower

fine job. courteous. used a formulated, canned, high pressure upsell-- their "25 point inspection"

- Chris Barnett

Precision was able to come out and repair my garage the same day I requested service. Jimmy was fantastic! He was polite, professional and diagnosed the problem quickly. I was very impressed with the work and the amazing customer service!

- Jessica Taggart

Justin Napierala was professional and courteous . He informed me of the problem with my garage door and repaired it in a timely manner . Also did a maintenance PM on my door as it has never been serviced in the past 12 years since it was installed.

- Charles Phillips

The spring and cables broke on my garage door broke Tuesday night 3/4/25. Called and made appointment for Wednesday 3/5/25. Johnathan came out and accessed the situation, gave me 3 options for repairs. After I chose which one I wanted he quickly made repairs and explained what he had done. He was very personable and knowledgeable and a credit to your company.

- Steve Ventre

The service technician, David, was very polite and knowledgable. He listened to our concerns and presented a repair which balanced our needs and finances. Highly recommend.

- John Gauch

David and Quinn came and helped us understand the components that were breaking down in our garage door system and the way forward to not only alleviate our current problem but set ourselves up for future problems should they arrive. They handled repairs quickly and efficiently and were great to work with. Would definitely recommend.

- Kensey Gillespie

Easy to schedule an appointment. Service was fast and David was very friendly and knowledgeable. He came with all the materials and was able to get our garage door up and running in about an hour.

- Sarah Gronnett

Anthony was efficient, stayed in contact about arrival time, and explained all options thoroughly.

- Stephanie Stegman

Easy to make an appointment. Technician, Jonathan was friendly, efficient, knowledgable, and helpful.

- Craig Miller

Had an issue on a Saturday afternoon and called Precision, as it is a well known name in the business around town. Anthony Gilbert was our service rep and here was here about 2 hours after our call. He did a great job analyzing the issue and we settled on what needed to be done. He also stayed until everything worked perfectly and worked the way he would want his garage door to work. Great service overall!

- Jan Olsson

Christopher woods did an amazing job on this door. He was very professional and knowledgeable.

- Greg Pickett

Very good

- Robert Wagner

The young man that came out was very nice answered any questions I asked him, He did a very good job and before he left cleaned up and showed me how it all worked. A 1 service

- Ralph Walters

David inspected our garage doors and advised me of options I could use He was very professional and completed repairs in a timely manner

- Terry Killen

Scheduling was easy and the technician, Justin, was courteous, friendly and professional. We are very pleased with his work.

- Dan Schultz

Tech was very polite and was on time. My overhead garage door springs were bad; the tech convinced me to get all new parts that support the door for “safety”. He said he was done, but the garage door still squeaked- I told him that squeak has to go, and he did some additional work. I don’t know about the cost to repair things so I’m at the mercy of the integrity of the contractor. My husband wasn’t here for the repair. So it was on me to decide. I was charged over double what I should have been charged for this job according to my husband. 1500$ for overhead springs, new rollers, drums and a cable. I read the lowest reviews on Google after the job was done and now see many complaints about extreme overpricing by Precision. I honestly thought that I had called The Overhead Door Company which my friends recommended. This number popped up in my search engine when I typed in Overhead Door. It is NOT Overhead Door. This is Overhead Garage Door- Precision. I understand companies need to make money- but this pricing feels unethical. They will say, “Your parts have a lifetime guarantee”, not worth the exorbitant cost. I can’t recommend.

- Aileen Westerkamp

Justin was my repair tech today and he was excellent!! Took lots of time to ask questions and explained all the work he did extremely well! Very knowledgeable young man, friendly, thorough and efficient! Precision Door has always served me well and Justin was outstanding today! Highly recommend this company!

- Denis Robich

David did a fantastic job .

- John Benson

David was very helpful and explained the situation of our garage door very well. And your company came out very quickly to replace the door. They finished the job very quick too. The door looks really nice.Hopefully it will last us a long time. Thank you. Bob Ervin

- Bob Ervin

I've used Precision Door before. I've never been disappointed. The technicians are knowledgeable and professionable. I recieve clear explanations of what needs to be done to fix my problem. When they leave, I'm satisfied. I highly recommend them.

- Barbara Russell

Service for my garage door was excellent. Jonathan was very friendly and knowledgeable about the service.Thank you Cindy

- Cindy Dalton

Johnathan was excellent. He explained clearly the work which needed to be done and gave me several options. 5 Stars for sure!

- Rebekah Hardison

I cannot be more please with the results! Justin Napierala spent the time to fully evaluate my garage door problem and recommended a solution. He performed the work quickly and efficiently. He stayed until we were comfortable with the new opener and the technology that operates it. The former noisy door is now as quiet as I had hoped. I would recommend Precision and Justin with no reservations at all.

- Steven Parrillo