I had a very disappointing experience with Precision. Our garage door had been giving us issues for a couple years, which we had ignored, but finally stopped altogether after some overnight rain. We had Precision Garage Door service come out and take a look. They told me that basically everything about the garage door, except the door itself, needed to be replaced at a cost of over $3,500. The estimate was not itemized and the part numbers for the motor and opener were not provided. I requested an itemized estimate, but did not get one. It seemed steep, so I had PDQ come give another estimate.
They arrived early. They immediately determined it was a minor laser sensor issue. They replaced the sensors and were gone in less than 2 hours and at a total cost out the door less than 1/10 of what Precision quoted me. They also gave me ideas about what to do in the future and what else I should be looking out for when it's time to replace the whole door. That quote was also well below what Precision quoted for just the motor and some other pieces.
I would caution using this service and understand that they will try to upsell you significantly more than you need.
Response from Brandon Falone, President
Business Owner
Hi Zachary, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.