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about Precision Garage Door in:
Loveland, OH
Precision Garage Door of Cincinnatihas received 111 reviews, averaging 4.91 Stars:
Loveland, OH
Product:
Loveland, OH
Had used this company three other times over the years and on this job we were WAY overcharged. The service rep was almost an hour late which bled into my work day and unfortunately I was unable to review with him the system he was installing as I could not get away from calls. I arranged my schedule to his promised time of arrival but was unable to move things when he showed up late. In review of the invoice we paid WAY more then other providers. It will be the last time I use them.
- Sean Garry
We're sorry to hear you were disappointed with our team, Sean. Customer satisfaction is our top priority at Precision and we always strive to provide prompt, reliable service for our customers. We understand your poor experience started with our technician running behind schedule but having called Precision before, you know this is not normal behavior for our team. We tried our best to make up for the prior appointment running long by calling twice with an ETA before your appointment window began, but we understand this is still extremely frustrating when it impacts your workday. We apologize on behalf of our entire team for this. As for the cost, we know you can find other garage door repair companies that offer lower prices. We can't help but notice that often with lower prices comes lower quality work and garage door parts. When you call Precision, you know a trained professional will arrive ready to fix your door the right way the first time. We use only the highest quality garage door parts and offer an industry-leading warranty—something lower-end companies cannot compete with. We understand your technician did provide multiple repair options at different price points and you chose a more expensive option to help extend the lifetime of your garage. While we understand it can be frustrating when the diagnosis to make your door safe and reliable is more involved than you may have hoped, we always make a point to offer different options to best fit your budget. If you have any questions about the services provided or would like to further discuss additional concerns, please contact our office.
Loveland, OH
PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS
- Richard Merkle
Product:
Loveland, OH
Very professional did great job
- David Otto
Loveland, OH
David Allen and Brian Payne did a excellent job on repairing my garage door and adding a new garage door opener. They were very professional.
- Lori Schille
Loveland, OH
Brian and his assistant did a great job and they were very courteous and helpful. I will be sure to tell all of friends and neighbors to use Precision Garage Door Services when needed.
- Lorna Roberson
Product:
Loveland, OH
I had damaged my garage door Friday night, and needed to have it repaired or replaced quickly. I called on Saturday morning, and the staff was very nice and quickly scheduled an appointment for me to have a technician come look at it on In a couple hours of my call. I received a text message about who is coming with a picture, which was amazing! Technician Brian was on time, very professional and nice, and quickly determined what was needed. I was given three choices of new garage doors and he was not pushy at all. He was very quick in determining the availability of the parts and came back to replace the garage door within one hour. His work was very professional and I did not see any pieces of old materials left behind which I sometimes do with some workers. I’m extremely pleased. I highly recommend precision garage service a d Brian.
- KT
Product:
Loveland, OH
Look no further: Precision should be your #1 pick! Top notch service support, with a very knowledgeable person walking me through the options available, pros/cons of models. The doors were ready in less than 10 days (I was told it could take up to 3-4 weeks!), I was contacted twice to keep me up to date with next steps, and the installation was incredibly well done - great attention to detail until the very last minute. Totally worth the investment, great customer experience.
- Carlos Freitas
Product:
Loveland, OH
Precision Garage Door of Cincinnati has the best customer service out there! Everyone I have talked to has been friendly and very helpful! They are quick and fixed our problem in no time! Same when they installed our new garage door opener a couple of years ago! I would highly recommend them to anyone for any garage door need!
- Mandy Peaker
Loveland, OH
Brian was professional and nice. Overall service was not what I expected for a simple rebalance of door. They do a 25 point inspection but don’t give you report until AFTER job is complete and paid. Don’t expect to have your door repaired or adjusted. Instead, be prepared for replacement (springs, rollers, bearings, etc..) which costs SIGNIFICANTLY more. The parts they use are good and my door is operating smoother and quieter but it should for the money I spent. For non impulse buyers, hopefully this review helps educate those using Precision.
- Mike Wagner
Loveland, OH
I saw them in the phone book & have had them out. I have been so pleased with there service. I wish I had heard about them sooner then I did.
- Sharon Cortright
Loveland, OH
Guys did a great job!! Explained everything they did. ????????
- Mark Osika
Loveland, OH
My new garage door opener is up and working! The service provided by Jake was 5 stars ... he was Friendly, on-time, informative and efficient! I would highly recommend their services!
- Lisa Robinett
Product:
Loveland, OH
They honor their warranties with zero hassle whatsoever. Great company.
- Joshua Murray
Product:
Loveland, OH
The technician was professional provided me three options and had the job completed in 2 hours. I hadn't realized how badly my garage door was operating. It is now smooth and quiet!
- Bill Freeman
Product:
Loveland, OH
My technician was Tanner. He was courteous, professional, and knowledgeable. Excellent customer service all around!
- Victor Malone
Product:
Loveland, OH
Justin Begley's service was fantastic! He was prompt, courteous, friendly, and went above and beyond to educate me on the operation of the door and ways to maintain the investment in parts and labor. Great job! Will definitely recommend the Precision Door Service team in the future.
- Dave Schroer
Loveland, OH
Brett Sackenheim did a great job.
- Sherry Lynn
Loveland, OH
Jake was FANTASTIC! He explained everything, showed me exactly what was needed, and made my experience so easy!
- Meghan Nelle
Product:
Loveland, OH
Brett was knowledgeable, courteous, and quick. He took the time to explain exactly what he was doing. Highly recommend Precision Door Service.
- Michael Davis
Product:
Loveland, OH
Consistent quality service.
- mark barnett
Product:
Loveland, OH
we were pleased with the service. Kevin very professional & courteous
- Barry Ahr
Barry, thanks for letting us know how we did. Call anytime
Product:
Loveland, OH
I liked Kevin Villa The Tech that came to my home. He was fast and complete also very polite I will request him when I need anything done again. Mike Duffy
- Mike Duffy
Loveland, OH
I was very pleased with the prompt and excellent service . also the tech you sent was very friendly and professional. I will use your company again and refer you to friends and relatives.
- Dennis Gentry
Loveland, OH
Rainier was truly a professional. He explained everything to me in terms I could understand.
- Justin Hawks
Product:
Loveland, OH
Every step met or exceeded expectations - friendly telephone contact, friendly, on-time and skilled craftsman. Fully explained service alternatives - and no high-pressure sales tactics.
- Mike Morger
Loveland, OH
Really liked text showing who was coming for install, same day service with very good customer service. Highly recommend!
- Linda Miller
Product:
Loveland, OH
George did a fantastic job. Installed a new opener and showed me how to use the remotes. Even set up the one in the car for me, which I'm very grateful for. Couldn't have done it any better. Very satisfied.
- John Burke
Product:
Loveland, OH
Very satisfied with Precision. George was very knowledgeable, tidy and professional. Our problem happened Saturday noon and by dinnertime we were back in business. Thank you Precision and GEORGE! would not hesitate to recommend to neighbors and friends. Roman Skowronski
- Roman Skowronski
Product:
Loveland, OH
George was great. Arrived on time. Very pleasant and knowledgeable. Diagnosed the problem and repaired in a short time. Thank you for responding the same day as called.
- Bernie Fritz
Bernie Fritz, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Brent was punctual, courteous, and respectful of me and my property. He gave me all my options and the advantages of each. My door opener was replaced quickly and I couldn’t be more pleased.
- C Juan