Garage Door Repair in Southeast Indiana, IN - Page 5

Randy Songer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone I talked to was very professional and pleasant. Dave the tech that replaced my springs did a excellent job. Thanks for everything!

Dave Herron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service was a 5 star fantastic service. Bryan installed a new garage door opener and all the accessories. He did an excellent job. Thanks; Dave Herron

Wayne Kratochvil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As we sat quietly reading in our living room on 10/6/2020, my wife and I heard an explosion and found the cable had snapped on our garage door, right beneath our feet. We were unable to reach our previous service who were closed, and finally left a message on their website to call us urgently. We googled for help and saw Precision. We read the good reviews and since they were the only service still taking calls, we contacted them. April answered and immediately understood our issues. She stayed on the line until she was able to schedule a repairman to come out the next morning. Brett arrived punctually and examined the door. He found the parts used to repair it previously were “used” and the cable was not sturdy enough to handle our double garage door. Brett wrote three estimates which we all discussed in detail. He neither rushed us to a decision, nor did he push us to buy something we did not need. We made our decision and in no time at all, Brett had the door working again with stronger, sturdier parts. He wrote a detailed report on the issue which included photos of the bad parts. We are delighted with the service we received from April and from Brett, and we hope that Brett becomes the go-to guy for our area of Hidden Valley Lake in Lawrenceburg, Indiana. We were impressed by his professionalism, his respect for our house, and even for our dog, Daisy, who belatedly wandered in to give him a woof. Customer service has always been more important to us than price, and Precision did a 5-star job on both. Between April and Brett, we are completely satisfied with Precision, and, more importantly, we feel safer. By the way, our previous service finally called a week later to see if we needed them.

Ken Jung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brett did an outstanding job. He was very knowledgeable about garage door operation and took time to answer any questions I had. You are very bless to have an employee like Brett.

Norman Steinhilber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called and got an appointment for the next day. The installer actually called and said he could arrive an hour early. No problem for me. Jake arrived and explained what was needed for my door repair so that I fully understood. The repairs were made as explained and then Jake lubricated all moving parts at no extra charge. Thanks, Jake.

Dennis Hays

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door opener was not allowing the door to stay closed. I contacted Precision Saturday afternoon and Brett was out on Monday. The issue was a bad logic board in the old opener. I could see where the board was burnt - so I had a new opener installed. Brett explained my options; I chose a new opener. After the new unit was installed; Brett explained all the features - tuned up the garage door; explained how to maintained the door n the future and cleaned up the area. I was very pleased with the job Brett and Precision did and would recommend them very highly

Joan Beasley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brett went above and beyond he called prior to arriving and was early. Thank you. He left the garage cleaner Than he found it. Gave us several options and was very informative Thank you again if we need any other services definitely will call him back 5 STARS ALL THE WAY

Rick Helms

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brett did a tremendous job very efficient and super professional.no pressure tactic to up grade will recommend precision doors in future. Rick Helms very satisfied customer!

James Summers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man who came to our house to provide a service was very friendly, very respectful and knowledgeable of his job. Your company is fortunate to have such a conscientious employee I would recommend your business others looking for this type of service.

Arthur Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and great service at reasonable cost. The tech. (Frank) was very courteous and knowledgeable.

Harold Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with service. Called and they got to my house same day. Freindly professional and helpful with information to extend the life of my door. Will look to them for all future needs.

David Kling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service, knowledge and professionalism of Kevin - he did the job and did it well!

Floyd Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be more pleased from my initial call to the completion of the repair. George was fantastic. I will use this service again and would request George for my service.

Richard Bauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I woke up to find my tension spring on my garage door broken. I called at 9:00 am and the tech was sitting in my driveway at noon. My garage door was working within 30 minutes. Great service and very professional. I would highly recommend them.

Leon Steczynski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Late last week I called a service center of a major department store to replace two broken tension springs. After roughly 1-1/2 hours their tech called out to me to advise me the door was warped and I'd need a new one. I asked him what his company would charge for a door of comparable quality. He didn't know for certain, but said I was talking somewhere in the neighborhood of $3,000 to $3,500, I'd need to call their office Monday morning. Shocked, I did a search on the web, found Precision, and phoned them immediately. Allen answered the phone and I asked him for a ballpark quote. He gave me one (way, way less by the way), but he asked me why I was planning to replace it. When he heard my story, he said it just didn't sound right and asked if he could send one of his tech's over first thing tomorrow morning and take a look a look at the problem. Sure enough, Kevin O. showed up first thing. Within one minute, Kevin told me the door wasn't warped. Within 10 minutes he found the problem and corrected it. The door edge was getting stuck on the outdoor trim's casing. Not only that, he advised me the repair guy from the prior day had used the wrong replacement springs and suggested when I get them back ( are you kidding me... no way!) to insist they reinstall the correct springs. A long story, a little shorter... Kevin said much of the hardware was also worn (the door is 23 years old) so I had him do a tune-up on the door which included the replacement of the springs... all at a reasonable price. I called the service center of the major department store first thing yesterday, Monday morning... they apologized, zero balanced the charge of my account, and will be scheduling the pick-up of their springs. Thanks Allen and Kevin O., because of your honesty, I not only have a new garage door that looks and runs like new, but just like you said without even having seen the door Allen, you saved me a lot of money!!! To both of you, thanks again!

mark chiacchira***

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was very professional. He called 15 min before arriving and was courteous, complete, and prompt. I really was impressed with his service. 5 stars!

Tony P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was a great experience, thank you. I appreciate you getting to me so quickly when other companies were "putting me" off several days. I am satisfied with the work and the warranty.

JV M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called I talked to a real person! My technician Kevin O was very efficient, pleasant and cleaned up after himself! I am very happy!

Don D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fine Service, Took care of the problem, in and out.