Garage Door Repair in Northern Kentucky, KY - Page 13

Clint Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just had to have my 2 car garage door spring replaced. Christopher was our technician, and he was extremely nice and knowledgeable about everything that needed to be repaired. Prices are fair, and everything they replaced comes with a lifetime warranty. Highly recommend Precision Door.

Scott W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair was quick and efficient. All options clearly explained. David was very professional.

Tim Maley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, David Eilers was exceptional. Not only did he call ahead to let us know he would be a little later than 2 pm but called again when he was on his way. He was very attentive as we described the trouble we were having. He identified the problem and discussed all our options. I was very impressed that we were able to have the installation done the same day as the service call. He went above and beyond helping us set up the app and programmed the car and remotes. He never seemed hurried or impatient. He was very personable and efficient. I do however wish I would have done my due diligence and checked into some competitor’s pricing because after the fact I feel we paid more than the average.

Bill Simpkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Guffey inspected my opener and gave me 3 prices for the repair. He was very knowledgeable and thorough. After installation he showed me the new workings and told me about maintenance. Jonathan helped setting up the keyless entry and car remote.

Halis Ider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently had the pleasure of working with Mr. Justin Napierala, a certified technician from Precision Door Service, regarding issues I was experiencing with my garage door opener. I couldn’t be more satisfied with the service provided. From the very beginning, Justin demonstrated exceptional professionalism and expertise. He arrived on time, thoroughly assessed the situation, and resolved the ongoing issue with impressive proficiency. Additionally, he diagnosed another problem I was experiencing and collaboratively ordered the necessary parts. The entire process was handled with the utmost professionalism. Justin’s attention to detail and commitment to ensuring everything was functioning perfectly were truly commendable. Not only did he resolve the initial problem efficiently, but he also took the time to answer all my questions and provide valuable maintenance tips. I highly recommend Justin and Precision Door Service for any garage door opener needs. His reliability and friendly demeanor made the entire experience seamless and enjoyable. Thank you for a job well done

Mallory Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unexpectedly, my garage door broke this past weekend and my car was trapped in my garage. As I have never owned a garage before I was a bit out of my league with dealing with such issues. I was surprised at how quick and easy it was to make a service request with Precision- I could do it all online and they had plenty of availability so I was able to schedule a service within two days. I was kept informed about my appointment and when to expect David my technician to be at my residence. I had to work that day so I was unable to be home for the repair but he was able to work with my boyfriend to assess the problem and provide me with several different service options. He called me during the process to let me know my options and explained everything to me over the phone and to my boyfriend in person. He fixed the issue the same day very quickly. I like that I was provided with different options- David was transparent with pricing and what each option covered. I like that I have a warranty on the parts as well. Precision was recommended to me by a close friend who used them in the past and had a great experience. I would highly recommend David and Precision to anyone who finds themselves in a similar situation! We also appreciate that David was a dog person and not only seemed unbothered by my hyperactive dog but entertained by him as well. Great service, fair prices, and fast appointments!

Robert Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, very timely. Quinn, our technician, was very friendly, knowledgeable, and was able to resolve our issue within minutes.

Avery Windsor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, great customer service. Tech came out quickly, and finished the job within 2 hours of the original phone call. Price was as quoted and fair. Tech talked through our options.

Robert Dearing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Maryann Hausfeld

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan explained everything and gave me several options for the repairs needed. He was very pleasant and knowledgeable.

TK

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Guffey was my technician. He was prompt, courteous, and thoroughly assessed, diagnosed, and communicated the problems and the solutions to resolve my garage door issues. I am so happy that I called Precision Garage Door. I have seen the TV commercials for this company and made a mental note that if I ever had any issues, this is the Company I would call for service. Their customer reviews and the BBB rating is another reason I chose them. I highly recommend that if you need any garage door repairs, maintenance or new installation this Company should be your 1st choice.

Brian Or Berrie Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jimmy did a great job very professional and polite.

Mary Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service man very informative & friendly

Val Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great installation. Personable and professional installe. Broke down every recommendation, and made sure to show me all the important points of failure in the initial inspection. Each issue was obvious to me when it was pointed out to me. So ended up have several hinges replaced, all the rollers replaced and a new opener installed. Pricing was high but after 27 years the prices had obviously gone up. After it was all said and done, great install, and very good pricing for all the features and installer support features made it well worth the price. Highly recommended!

Debbie Thaman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was David Eilers. He was very professional and knowledgeable and not pushy. He gave me a window of 2:00-4:00pm and he arrived at 2:00pm. He quickly installed a new garage door opener and key pad.

Caleb R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed help with our garage door after the spring broke. Justin did a great job inspecting and explaining some of the other issues that were contributing to the spring failure. The parts were old/worn and putting a lot of strain on the opener. He was willing to take the time to address my questions. He was very efficient with the repair process and able to complete a full rebuild and new opener installation in about 90 minutes. Very pleased with the finished project.

Drew Litmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!

C Dunkel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Overhead Garage Door Service because they were highly recommended of a trusted friend. I looked at the website, which helped me understand the scope of services offered. While my need was not an emergency, they were able to see me on the same day that I called. Quinn, their service technician, called to confirm the appointment and arrived on time. He was able to access the situation and offered several solutions. He then quickly went about replacing parts and testing them to ensure they were functioning perfectly. Quinn was courteous and professional and left me confident that the repairs were safe and complete. I'd be happy to recommend your company to others.

Allen Acheson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Eilers did a great job explaining what the problem was and getting the garage door back in operations very quickly. Great work thanks so much.

Richard Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door spring broke. Cables broke. Motor and belt were worn out. Rollers were worn. Bearings for the cables were shot. David showed me evidence of all above and left the decision up to me. I chose to do it right. David is very organized and does not cut corners. Clean quality work. Next day service. Quality materials. Exceptional workmanship. David really knows his stuff. Very friendly and knowledgeable. No pressure. I am so glad I went with Precision. Very pleased. It's like a brand new door. Love it.

Alain Delaquis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After looking over many garage door service companies I decided to choose Precision. I was not disappointed. It was easy to set up an appointment. My technician David remained in communication with me. When he arrived We discussed my issue. After that he began to thorough inspection of my garage system. He informed me of all of my issues. Then he gave me several options. Out of the options that he gave me I selected one that suit my needs the best. He was a very informative in all the options and all the mechanics of the system. He was very courteous and tidy in his work. I would most definitely recommend David and Precision for any garage door work. (I had multiple components replaced. I was pleased with the price.)

Dan Ossege

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Star rating Jimmy skills were top notch.He explained what work and parts were required and he was there next day and completed the work to my complete satisfaction.

Jessica Stiver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was able to schedule same day service repair for my broken garage door. Technician, David E., was knowledgeable and had the necessary parts to diagnose and fix the problem. Repairs were done same day and the pricing was fair. David E. clearly explained the issue, provided quotes for both necessary and preventative repairs and gave helpful advice on future maintenance recommended. He was friendly and professional.

Todd Whitaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Guffey was great! He explained what he found, our options, and completed the agreed upon work quickly and without incident.

Vicki Mcdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm glad that your company offers same day service. Johnathan, the technician who came and fixed the problem with my garage door did a great job. He was professional and appears to enjoy his job. He is down to earth and polite. He was able to answer all of my questions.

Sharon Hammer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Simply outstanding job. Able to get same day service. Quinn is wonderful and very professional. Diagnosed the problems and provided multiple options. The work could not have been done any better. We are so pleased with the outcome and the added security!

Mike Weeks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your company on Google search. 4.9 rating is why I contacted you. I gave you 5 stars. From start to finish your employees were professional.

Mike Roden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

was shopping for company for my garage opener repair. i have seen the precision vehicles on the highway so i thought i would give them a try. Glad i did, Jim was very professional. did a great job repairing my opener.

Rodger Fryman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were Quick to respond and professional they explained everything that needs to be done with the garage door to fix it.

Sylvia Trambaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was awesome fixing the garage door issue at our house today. He took time to hear what the issue was and then worked, in 38 degree garage, to get the garage door working. During testing, he noticed the door wasn't opening quite as it should and so he replaced the springs as they were working as expected. After several adjustments and up/down tests, the garage door is now working properly and efficiently. He also walked me through regular maintenance is needed to keep it working. Thank you Justin, 5 stars!!!