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Garage Door Repair Reviews in Northern Kentucky Area, KY (Page 15)
Precision Garage Door of Cincinnatihas received 786 reviews, averaging 4.89 Stars:
Newport, KY
Product:
Fort Mitchell, KY
David Allen and his partner installed two openers, new springs, new rollers, and control boxes. Both were professional and did an excellent job.
- Lisa Tom Mayer
Covington, KY
I would recommend to shop around and get multiple quotes before choosing to move forward with Precision Door. We were quoted $1,500-$4,000 for a simple garage door repair. We received quotes from other reputable companies and selected the quote that provided a solution that met standard safety requirements to operate at the lowest cost. The competitor cost for the repair was $275. Over $1,000 less expensive than their lowest cost quote.
- Branden P.
Alexandria, KY
Thank you Justin for the quick and professional job. Couldn't ask for a better overall experience dealing with Precision
- Richard Straus
Product:
Hebron, KY
When my spring broke and caused my opener to break, Precision came out 1 business day later. They prefaced the appointment with a call to understand what was going on and to inform me what to expect. Chris called me the morning of to let me know when he would be over and let me know he’d call 30 minutes before he was going to arrive. Upon arrival Chris spoke to me and took the time to understand the problems, inform me of their process and then present me with several options for the repair. Upon choosing an option, Chris got to work and had my door in good working order shortly and explained what he did and the warranty on the work. Very professional, prompt, informative company. Would highly recommend! NOTE: If I had to note any negative it would be as others have said the price was much higher than anticipated however I was previously unfamiliar with garage repair so I really had no fair basis for what to expect.
- Aaron Fields
Product:
Florence, KY
Our technician, Justin was THE BEST. He explained all options/prices. He is courteous, knowledgeable, professional & friendly. He knew exactly what he was doing & did a perfect job. Couldn’t be happier. He is an exemplary employee & Precision is lucky to have him. Couldn’t be happier. He exceeded our expectations. Mary Kay Dierna Florence, KY
- Mary Kay Dierna
Product:
Independence, KY
Great service provided by David. He was informative and helped tremendously with our garage door. Will recommend Precision to anyone inquiring about service done to their garage doors
- Tassidy Brooks
Erlanger, KY
Dave and Chris did a very good job Thanks
- Terry Lunn
California, KY
We want to give a BIG shout out to Jonathan. He called before coming, arrived on time. He gave options and solutions to our garage door issue with no pressure to purchase. He had everything with him to complete the job at the time. When he called, he said he was going to stop and get something cold to drink, like water, Gatorade and even asked if we would like something.
- Marcia Cox
Product:
Highland Heights, KY
Brian was very knowledgeable, explained things clearly and very courteous. He did a complete inspection and then explained my options. Job well done!
- Virginia Jump
Product:
Fort Mitchell, KY
This was a very positive experience for me from start to finish. Brian was extremely polite, effective, and efficient! He informed me of all he was doing and got my input where needed. He arrived on time and installed my garage door flawlessly! I highly recommend this company and particularly Brian for his professionalism and effectiveness! Thank you from this happy customer!
- Randy Siler
Product:
Florence, KY
Justin our repair man was excellent. He was professional, extremely knowledgeable and provided us options on the repairs for our garage door. We did not feel pressured and the service performed was fantastic. We highly recommend Precision Garage Door.
- Paul Hess
Product:
Hebron, KY
A $30 charge for credit card processing? Seriously? Just find a way include that in the price or absorb it as a cost of doing business.
- Chip Wright
Walton, KY
Justin arrived during my appt. window & did a great job reprograming my garage door at a fair price. Thanks Justin! :)
- Pam Riegler
Hebron, KY
Very professional: everything very well explained, and got the job done fast..
- Tony Fey
Taylor Mill, KY
Jonathan G. did a amazing job on repairing my exiting garage door. It had come loose from the frame. The door motor was old also. Jon was very professional and knowledgeable. He explained all my options. He installed a new door motor that includes a security Camara which I absolutely love and you can download the app to set up everything from your phone, along with new rollers and springs. I'm over the moon and so happy that my garage door works like it should and looks like it should. I highly recommend Precision Overhead garage door services. Jon was so nice, kind, and thorough.
- Elizabeth Conn
Product:
Fort Thomas, KY
David was prompt, professional, and thorough. He gave us appropriate options to repair our garage doors and completed the work very quickly!
- Erica Trinkle
Fort Mitchell, KY
Scheduled an appointment online on a Sunday. Monday morning their technician Brian was at my house. Brian called prior to the appointment to confirm and sent a picture for safety. Problem diagnosed, repair quoted and door fixed within a few hours. Thanks Precision.
- Jesse Boyle
Product:
Fort Mitchell, KY
First our response was excellent, They were my 3rd call and the others were very lax in their response and getting to me as needed. Precision came in a few hours. They even gave me follow up calls to keep me posted. Their technician was very polite and thorough with what was needed. Once we got the information we gave them the business. Once the work was finished he went back through giving me plenty of confidence the door was fixed properly. Our tech was very sharp and professional in every way. We have had homes for 50 plus years. This was the best encounter with all of the local companies. Our 5 star rating goes out to Precision. Their tech certainly earned our satisfaction and praise. We will return to Precision for any future work. Sincerely, Ken Moorhead
- Ken Moorhead
Brooksville, KY
The man who showed up worked hard. He was friendly and professional. Unfortunately two windows need replaced because they were plain glass windows. This is not what we ordered. The other four windows were what we ordered. Hopefully someone will show up soon with the two correct windows and will replace them. I can be reached at 859.462.0580. Thank you.
- Randy Lucas
Product:
Erlanger, KY
Jonathan Guffey was polite and professional. He did a great job with installation and explaining the system to us.
- R Guzman
Product:
Rabbit Hash, KY
Outstanding knowledge and communication about the problem and solutions given.
- Nate Fuqua
Product:
Rabbit Hash, KY
Brian Hauser from Precision Overhead Garage Door Service of Cincinnati was an ultimate professional. He was prompt, let us know he was on the way and when to expect him. It was an emergency service and Brian took us through everything he found as he did a thorough inspection and then presented good, better and best options without being pushy. He repair everything and left the garage cleaner than he found it. Would absolutely recommend Precision Overhead Garage Door Service!
- Dave Theus
Product:
Hebron, KY
This was our second time using Precision to fix our garage door. The technician (Brian Hauser) was very professional and answered all the questions we had. He did an excellent job. We are very happy and pleased with Brian and the the work he performed.
- Justin Sheridan
Fort Mitchell, KY
Justin did a great job ! He kept us up to date as to when he would arrive , explained everything. Went to work and did a terrific job! Once again went over things . He was very courteous and mannerly! We were impressed with Precision Door!
- Forrest/ Brenda Jackson
Product:
Walton, KY
The service was pleasant. Very satisfied with the quality of service.
- Emma Alvarado
Taylor Mill, KY
When I called they were very professional and the gentleman that came to fix the garage door explained everything clearly and was very professional as well.
- Myrna Dorman
Product:
Hebron, KY
I received absolutely amazing service from the lady (Latoya?) who answered the phone yesterday to Justin, who did my service today. I was so grateful for his honesty. He text me and called me to tell me when he would be here. He was very courteous and patient. Justin was knowledgeable and explained every step to me. I actually only did what was under warranty, and I really appreciated him, telling me all the options and his honesty. my garage door was put up in 2020 I believe by precision garage door. Interestingly enough, you were the only one who answered the phone and the service was amazing then I'll definitely be promoting you in my neighborhood friends and family. Thanks Justin! You've got a gem employee there.
- Kim Alig
Alexandria, KY
Jonathan Guffey was professional and very up front about the cost and transparent about the work needed. Scheduling was simple and we were able to get them out quickly to resolve our garage door issue. Would highly recommend!
- Aj Crank
Product:
Independence, KY
Company and technician were both prompt and thorough through the process, from scheduling to the initial visit. Justin provided various options at a few different price points. There was no pressure just options laid out clearly. Still have the actual install to come, but this far, very satisfied.
- Erin Cotner
Product:
Everything was explained in detail. The technician was friendly and the work was completed as promised. I would use your services again if needed.
- Sylvia Trambaugh