Garage Door Repair in Northern Kentucky, KY - Page 8

Nathan Fuson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was very polite and did a very good job on fixing my garage door and he did it in a very short amount of time

John Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth was top notch. Super friendly, did a great job with no issues at all. I had new springs/rollers/cables installed along with a new opener assembly.All around great experience because Seth did a great job

Candice Haskett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin came out today (Sunday) and was so nice, knowledgeable and easy to work with. He listened to our issues and concerns with our garage door and opener and provided great options to choose from, happily answering all our questions. He got us back up and running in a couple of hours and even programmed my car to the new opener he installed. Fast, friendly, knowledgeable service, highly recommend!

Bruce Wisner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin did a fantastic job. Explained what needed repaired and was professional for the work being done. I would recommend Kevin and Precision Door

Mike Orzali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Harley was prompt, courteous and kind. Before he arrived he said he had to make a stop to fuel his truck and offered to pick me up a coffee.... that's next level customer service.

Ryan And Patti McCoy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called to have a door wheel and bracket put back on. Came out and quoted me an outrageous price of $1355 to fix it. I told him I wasnt paying that much for a wheel and a brace and 30 minutes of work and he charged me a $150 service fee. All he did was come out and take a look and then ripped me off for $150. AE door did it for $211 and my garage door works fine now. I want my money back. Ripped off

Johnny McDowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to shout out Seth and Precision for quickly repairing our garage door, providing me options for the best solutions, and for being extremely professional. Seth was great and we will be sure to pass along Precision for any friends and family who need anything with their garage doors done. We greatly appreciate the help!!

Kim Ledonne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Casey was very informative and made sure that I understood everything that he was going to do to repair and maintain our garage door and opener. He was polite and prompt. Definitely would request him again. Thanks Casey.

Martin Cahill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Local business

David

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door service met my expectations and solved the issue. The technician (David) was courteous, knowledgeable, and professional. DS

Greg Cole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very professional and knowledgeable.

Don Schultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jimmy Schmidt was an excellent installer of my new garage door opener. He took his time and installed it and cleaned up his mess after he was done .

Brenda Lowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jimmy was amazing and explained everything that was wrong. He replaced and repaired everything that was wrong. The garage door is working great now. Thank again Jimmy you do great work. Marvin, Brenda Lowe and Lisa Klwin

R J Pulsfort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service... the representative arrived within just a few hours of my initial phone call. Service representative (Justin N) was extremely professional and friendly. He went the extra mile to listen to all my concerns, and to answer all my questions. Justin was also very respectful of my property. Precision Door may charge a little bit more than some of the other companies in town, however it is clear that their parts are of a higher quality, and their warranties also appear to be superior to other companies. I highly recommend Precision Door. -RJ

Pat Currie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and efficient. Geoffrey was an excellent technician.

Teresa D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service I received today. My technician Kevin was very knowledgeable and experienced. He took the time to thoroughly explain all repair options. He did an amazing job, was extremely professional and courteous.

Casey Berns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was outstanding—quickly diagnosed the issues, had all parts on his truck, and installed upgrades beyond what I expected. He walked me through setup, saving me tons of time and frustration. 5 stars!

Mike Petri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a quote for repair and replacement of a garage door and opener. They came out within 2 hours of my call. Geoff was professional and knowledgeable. I decided to replace and I’m looking forward to the final product.

Diane Seifert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the work that was done on my home. My technician was very thorough and stayed late to make sure everything was working properly and I knew how to work the new keypad and remote for the unit. He explained step by step, the operation and features of the new opener as well as the cost of the different options I could choose from considering my budget.

Todd Grimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth Boyer was great! He inspected the door, did an analysis of the issue and then presented options thoroughly. Very happy with the repairs and that he came the day I called.

Austin Reisenbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher was extremely helpful with getting my garage door working again. He was very detailed, communicated everything that was going on and the pricing. And was on time. Will definitely be contacting in the future for any garage door needs.

Robert Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth came out this morning, very professional, on time, and did a great job.

Brad Good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan did an absolute terrific job repairing our garage door. He informed us of what was wrong and what our options were. The folks at Precision were professional and are highly recommended for all of your garage door repair needs.

Marcia Scholl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From sales to installation, my experience with Precision was 5-Star! My questions and concerns were addressed promptly and professionally. My garage door was installed within the timeframe originally promised. The installer let me know when he was on his way and he was truly a pleasure to work with! I chose my garage door as the basis for future improvements I plan to make to my home. I couldn't be happier with my choice. If Precision did siding/painting/landscaping, your staff would be my choice for all the items on my To Do list!

Cindy Teegardan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff came and gave me the estimate, checked out my full system and did and exactly what I asked him to do. He was very nice!

Bob Justice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, knowledgeable, and efficient service. Garage door looks great. Definitely recommend.

Jim Pechiney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door was able to work me into their schedule without any excuses. Geoffrey Grouse, the technician, was in constant communication. He conducted a thorough inspection and provided a fair bid for the work needed to secure a safe and operable garage door. His work was professional and he left his work area clean and free of debris. Highly recommend both Precision and Geoff if you're in the market for garage door upgrades.

Tim O'Hearn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Initial Service Call: Cable fell off one of the drums on the garage door. Jimmy showed up and was fantastic in his valuation and explanation for the repair. The springs had lost their tension and balance and needed to be replaced. Professional service all the way. Two days later, the garage door malfunctioned due to the balance and new springs. A callback was placed, and Seth came out the same day and was fantastic, thoroughly inspecting every little detail of the tracks, motor, drives, and balance. I am not exactly sure which adjustments were made, but I know the service was excellent and that nothing was neglected. If we are being honest about these reviews, I was initially concerned about the total price of the initial call, parts, and labor. Considering the average cost of two springs on the market today, their markup is extreme. I was unhappy when the door malfunctioned two days later and was in worse condition than before the first repair. Seth's performance addressed all those concerns with the time and effort he invested in inspecting the above. My 5* rating is 100% based on the professionalism of both Technicians, Jimmy and Seth. Mechanical moving parts are what they are; things break, but it's how those are addressed and followed up on that makes for a good service.

Jennifer Wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was quick to respond. The Tech Geoffrey was courteous and professional. Just be aware there is an up sale to this. It’s not over the top, they claim they will never tell you what what to do, and it’s just a suggestion but the plot is there. I get it it’s business and was low pressure. They send you the info on your tech before they arrive for safely. The his is a great feature. They have the business portion down. Why I can’t give 5 stars!?? I was quoted over $1500 for replacing one torsion spring. Something told me not be fooled by the up front glamour. So I call another business for a quote. One told me NOT to pay that much it was not that expensive but they couldn’t get me an appointment for a week. So I called one more a smaller company referred by a friend. They were there with in the hour on a Friday at 6pm! No one xtra fee. The Tech was professional and kind but was a smaller business so maybe not all the bells and whistles. I just needed my garage door fixed for a reasonable. I don’t need anll the bells. Austin had it replaced in 45 min for $550 a 5yr warranty still included!!!! The tech looked at the other garage door to state I didn’t need to worry right now. If something happened just to give them a call. So no up selling. I feel like precision tried to take me for a financial ride. Thank goodness I have learned to be a little paranoid as a single female. Always be sure to get more than one quote.

Jeremy Saner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, Jonathan was very quick, professional and his communication was superb.